NETGEAR FUSE User manual

NETGEAR Fuse
Mobile Hotspot
User Guide
[UG template version 15a_mbb]
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Table of Contents
Introduction....................................................................................................................................................1
Before You Begin..................................................................................................................................1
Operating Environment (Compatible OSs) ...........................................................................................1
Package Contents.................................................................................................................................2
SSID and Security Key .........................................................................................................................2
Additional Information ...........................................................................................................................3
Contacting Customer Service...............................................................................................................3
Trademarks and Copyright ...................................................................................................................3
Get Started....................................................................................................................................................4
Parts and Function................................................................................................................................4
SIM Card...............................................................................................................................................5
Handling a SIM Card.....................................................................................................................5
Insert the SIM Card.......................................................................................................................6
Remove the SIM Card ..................................................................................................................7
Battery Use ...........................................................................................................................................8
Insert the Battery...........................................................................................................................8
Remove the Battery......................................................................................................................9
Charge the Battery........................................................................................................................9
Turn Your Device On and Off .............................................................................................................11
Control Your Device Using the Power Button.............................................................................12
Sleep Mode.................................................................................................................................12
Connect with WiFi (WLAN) .........................................................................................................................13
Connect to the Mobile Hotspot WiFi Network.....................................................................................13
Find and Select the Mobile Hotspot WiFi Network .....................................................................13
Connect Through WPS...............................................................................................................13
Guest WiFi Network............................................................................................................................15
Turn the Guest WiFi Network On and Off...................................................................................15
Guest WiFi Password .................................................................................................................16
Connect with the Micro-USB Cable ............................................................................................................17
Making a Tethered Connection...........................................................................................................17
TRU-Install ..........................................................................................................................................18
LCD Interface..............................................................................................................................................20
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LCD Home Screen..............................................................................................................................20
Signal Strength Icon....................................................................................................................21
Battery Icon.................................................................................................................................21
Alerts...........................................................................................................................................22
LCD Information Screens....................................................................................................................22
Alerts Screen...............................................................................................................................22
Device Info Screen......................................................................................................................23
Settings .......................................................................................................................................................24
Mobile Hotspot Manager Overview.....................................................................................................24
Log In to the Mobile Hotspot Manager........................................................................................24
Mobile Hotspot Manager Home Page.................................................................................................25
Data Usage.................................................................................................................................26
My Account .................................................................................................................................27
Alerts...........................................................................................................................................27
Status (Connection Details)........................................................................................................28
WiFi Page............................................................................................................................................28
WiFi Connect Tab .......................................................................................................................29
WiFi Options Tab ........................................................................................................................30
Show or Hide the Main WiFi Network Name and Password on LCD Home Screen..................33
Change the WiFi Network Name ................................................................................................33
Set the Maximum Number of WiFi Devices................................................................................34
Change the WiFi Security...........................................................................................................34
Turn WiFi On or Off When Tethered...........................................................................................35
Change the WiFi Channel...........................................................................................................35
MAC Filter Tab............................................................................................................................36
Manage the Block List (MAC Filtering) .......................................................................................37
Settings Page......................................................................................................................................38
General Device Settings .............................................................................................................38
Change the Mobile Hotspot Manager Password........................................................................41
Set the Sleep (Inactivity) Timer...................................................................................................41
Set the Language........................................................................................................................41
Set the LCD Timeout ..................................................................................................................42
Set the LCD Brightness ..............................................................................................................42
Software and Reset Tab.............................................................................................................42
Export Settings............................................................................................................................44
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Import Settings............................................................................................................................44
Update the Mobile Hotspot Software and Firmware...................................................................45
Download Software Updates ......................................................................................................45
Reset Your Device......................................................................................................................45
System Logs ...............................................................................................................................47
Network Preferences ..................................................................................................................47
Access Point Name (APN)..........................................................................................................48
SIM Security................................................................................................................................49
Network Status Details................................................................................................................50
Router Basic Settings .................................................................................................................51
DMZ ............................................................................................................................................53
Enable VPN Passthrough...........................................................................................................54
Enable UPnP (Universal Plug and Play).....................................................................................54
DHCP..........................................................................................................................................55
Port Forwarding ..........................................................................................................................56
Port Filtering................................................................................................................................58
About Page .........................................................................................................................................60
View Network Activation Information..........................................................................................63
Appendix .....................................................................................................................................................64
Frequently Asked Questions...............................................................................................................64
Tips......................................................................................................................................................65
Extending Battery Life.................................................................................................................65
Mobile Hotspot Location .............................................................................................................66
Improving Signal Strength...........................................................................................................66
Improving WiFi Performance ......................................................................................................66
Security Tips ...............................................................................................................................67
Find the MAC Address................................................................................................................68
Find the IP Address ....................................................................................................................69
Troubleshooting ..................................................................................................................................69
General Tips................................................................................................................................69
LCD Is Dark.................................................................................................................................69
Insufficient Signal Strength.........................................................................................................70
Cannot Connect to WiFi..............................................................................................................70
Cannot Connect Through USB...................................................................................................71
Cannot Display the Home Page .................................................................................................71
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Cannot Connect to the Mobile Broadband Network ...................................................................72
Cannot Check for Updates..........................................................................................................72
Technical Specifications .....................................................................................................................73
Radio Frequency and Electrical Specifications...........................................................................73
Software Specifications...............................................................................................................73
Environmental Specifications......................................................................................................75
Mechanical Specifications...........................................................................................................75
Legal ...................................................................................................................................................75
Patents........................................................................................................................................75
Licenses......................................................................................................................................76
GNU General Public License (Version 2) ...................................................................................76
GNU General Public License (Version 3) ...................................................................................81
GNU Lesser General Public License (Version 2.1) ....................................................................91
GNU Lesser General Public License (Version 3) .......................................................................98
fontconfig License.....................................................................................................................100
libxml2 License .........................................................................................................................101
locapi License ...........................................................................................................................103
pimd License.............................................................................................................................103
shadow License ........................................................................................................................104
ISC License...............................................................................................................................105
OpenSSL License.....................................................................................................................105
Original SSLeay License...........................................................................................................106
Copyright...................................................................................................................................107
Limitation of Liability..................................................................................................................107
Additional Information and Updates..........................................................................................107
Safety Information.....................................................................................................................................108
Important Notice................................................................................................................................108
Safety and Hazards...........................................................................................................................108
Proper Battery Use and Disposal......................................................................................................108
Regulatory Notices............................................................................................................................109
Index..........................................................................................................................................................111
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Introduction
The following topics describe the basics of using this guide and your new mobile broadband device.
Before You Begin
Thank you for purchasing your new NETGEAR Fuse Mobile Hotspot. The following topics explain how
best to use this guide to get the most out of your mobile broadband device.
Before Using Your Device
Read Safety Information thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Guide Usage Notes
Note that most descriptions in this guide are based on your device's default settings at the time of
purchase.
Screenshots and Key Labels
Screenshots and Key labels are provided for reference only. Actual windows, menus, etc. may differ in
appearance.
Other Notations
In the user guide, the NETGEAR Fuse Mobile Hotspot may be referred to either as "mobile broadband
device," "hotspot," "device," or "WiFi router."
Operating Environment (Compatible OSs)
The table below outlines the compatible operating environments for your device. Use outside these
environments may affect performance. Additional factors (hardware, connected peripherals, installed
applications, etc.) may also affect performance.
●For computer support, OS version upgrade information, etc., see the corresponding
manufacturer's product support documentation.
●The information for operating environment (compatible OSs) listed below is the current
information for your device sold as of May 2015.
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Item
Description
Compatible Operating Systems (OSs)
Windows® 8 (x86), Windows 7, Windows Vista®, Windows
XP® SP3, or Mac OS® X (version 10.5 or later)
Mac OS 10.6–10.8, iOS4, Android 2.1, Blackberry 5.0
Additional Requirements
One or more computers that support WiFi (802.11b/g/n).
If you’ll be connecting your device through USB, a USB 2.0
slot
Available Hard Disk Capacity
N/A
Compatible Browsers
Internet Explorer® (version 8.0 or later)
Mozilla Firefox® (version 4.0 or later)
Google Chrome™ (version 17 or later)
Apple Safari® (version 5.0 or later)
Apple Safari® Mobile (version iOS 4.0)
Android Browser (Android OS 2.2 or later)
Package Contents
See below for details on everything you will find in the box for your NETGEAR Fuse Mobile Hotspot.
●NETGEAR Fuse Mobile Hotspot
●Battery cover
●Rechargeable battery
●AC charger with type-A USB port
●Micro-USB cable
●Micro-SIM (preinstalled)
●Get Started guide
●Recycling envelope
SSID and Security Key
Before connecting WiFi devices to your NETGEAR Fuse Mobile Hotspot, you will need to confirm the
SSID (network name) and security key (WiFi password).
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●This information displays on the LCD home screen when you power on your device.
Additional Information
The following list describes additional information useful to know before you begin using your NETGEAR
Fuse Mobile Hotspot.
●Your mobile broadband device accommodates software updates. Always use the latest software.
●Note that connection speeds may drop or connections may be disabled depending on line traffic
or connection environments.
●When using WLAN overseas, change the settings according to the laws of those countries.
Contacting Customer Service
You can reach Customer Service online.
●Go to devicehelp.boostmobile.com.
●If your device is ever lost or stolen, call Boost immediately at 1-888-BOOST-4U
(1-888-266-7848). We will secure your account balance and your account information.
Trademarks and Copyright
●NETGEAR and the NETGEAR logo are trademarks of NETGEAR, Inc.
●Windows® is a registered trademark of Microsoft Corporation.
●Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries.
●Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
●WiFi, WPA, and WPA2 are registered marks of the WiFi Alliance.
●QUALCOMM®is a registered trademark of QUALCOMM Incorporated.
●Other trademarks are the property of the respective owners.
©2015 Boost. All rights reserved. No reproduction in whole or in part without prior written approval.
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Get Started
The following topics give you all the information you need to set up your mobile device the first time.
Parts and Function
Learn your device's primary external features and buttons.
Front View
Back View (Battery Cover Removed)
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Interior (Battery Removed)
Part
Description
LCD Screen
View device status. (See LCD Interface.)
Power button
Toggle power on or off.
External antenna ports (2)
RF antenna connectors for advanced users (slide open to access).
Micro-USB Port
Connect the micro-USB cable for charging or a tethered
connection.
Battery Cover
Remove the battery cover to remove or insert the battery or SIM
card.
SIM Card Slot
The SIM card is preinstalled.
SIM Card
The SIM card is an IC card containing your device's phone number and other customer information.
Note: Your SIM card is preinstalled.
Handling a SIM Card
Keep the following in mind when handling a SIM card.
●The customer is responsible for any damage caused by inserting the SIM card in another-brand
IC card reader, etc. The company is not responsible in such case.
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●Always keep the IC chip clean.
●Wipe clean with a dry, soft cloth.
●Avoid applying labels. May damage the SIM card.
●See instructions included with the SIM card for handling.
●The SIM card is the property of the company.
●The SIM card is replaceable (at cost) in case of loss/damage.
●Return the SIM card to the company when cancelling subscription.
●Returned SIM cards are recycled for environmental purposes.
●Note that SIM card specifications and performance may change without notice.
●NETGEAR recommends that you keep a separate copy of information that is stored on the SIM
card. NETGEAR is not responsible for damages from stored information that is lost.
●Always follow emergency procedures to suspend service if your SIM card or device (SIM card
inserted) is lost or stolen. For details, contact Customer Service.
●Always power off the mobile broadband device before inserting or removing the SIM card.
Insert the SIM Card
Follow these instructions to insert a SIM card. Remember to power off your device before inserting a SIM
card.
Note: Your device's SIM card is preinstalled. These instructions are for reference only.
1. Remove the battery cover.
2. Remove the battery.
3. Open the SIM card cover.
4. Insert the SIM card.
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Insert gently with gold IC chip facing downward.
5. Close the SIM card cover.
6. Insert the battery.
Make sure that the battery contact points align with those inside the battery compartment.
7. Attach the battery cover.
Remove the SIM Card
Follow these instructions to remove the device's SIM card.
Note: Only remove the SIM card if instructed by your Internet service provider.
1. Press and hold the Power button to turn off the device before removing the SIM card.
2. Remove the battery cover.
3. Remove the battery.
4. Open the SIM card cover.
5. Remove the SIM card.
6. Close the SIM card cover.
7. Insert the battery.
Make sure that the battery contact points align with those inside the battery compartment.
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8. Attach the battery cover.
Battery Use
The following topics explain how to insert and remove your device's battery.
Battery Cautions
Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings may
become lost or changed, or battery may become unusable. Charge once every six months before storing
or leaving unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety.
Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time shortens
noticeably. Purchase a new battery.
Cleaning: Clean soiled terminals between battery and device with a clean, dry cotton swab. Soiled
terminals can result in a poor connection and prevent charging, etc.
Insert the Battery
Before you use your device, install the battery.
1. At the antenna connector shown below, lift the raised edge of the battery cover to remove it.
2. Insert the battery into your device, contacts end first.
Make sure that the battery contact points align with those inside the battery compartment.
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3. Replace the battery cover.
Remove the Battery
Follow these instructions to remove your device's battery. Always power the device off before removing
the battery.
1. At the antenna connector shown below, lift the raised edge of the battery cover to remove it.
2. Remove the battery.
3. Replace the battery cover.
Charge the Battery
You need to recharge your device’s battery periodically. You can continue using your device while it is
charging.
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The faster method is to connect your device to the AC charger. Alternatively, you can connect your device
to your computer, although this charges more slowly.
Charge Using the AC Adapter
1. Insert the larger (Type A) end of the micro-USB cable into the AC charger.
2. Insert the other end of the cable into the micro-USB port on the side of your device.
3. Insert the AC charger into an electrical outlet. (If the battery is already partially charged when the
charger is plugged into the outlet, your device will power on automatically.)
While your device is charging, the percentage charge that the battery has displays on the LCD (and the
Mobile Hotspot Manager home page, if your device is on).
When your device is fully charged, the full battery icon and message display on the LCD (and the Mobile
Hotspot Manager home page, if your device is on).
Charge Using a USB to Computer Connection
Note: If you will be using the USB connection to connect to the Internet (and not just for charging your
device), you must install the device driver. (See TRU-Install.)
Note: If you are using Mac OS X 10.4.x, after you connect your device, you may see a warning message
that your computer is running on the UPS backup battery and that you should prevent a computer
shutdown. You can continue with your work. To prevent this message from being displayed, install the
device driver.
1. Make sure that your computer is turned on.
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2. Insert the larger (Type A) end of the micro-USB cable into your computer.
3. Insert the other end of the cable into the micro-USB port on the side of your device.
●While your device is charging, the percentage charge that the battery has displays on the LCD
(and the Mobile Hotspot Manager home page, if your device is on).
●When your device is fully charged, the full battery icon and message display on the LCD (and the
Mobile Hotspot Manager home page, if your device is on).
Turn Your Device On and Off
Use the Power button to turn your device on and off.
Turning Your Device On
1. Make sure that:
Your device has a charged battery inserted.
– or –
Your device is connected to the AC charger or a computer (through the micro-USB cable).
2. If the LCD is blank, press and hold the Power button until the screen lights up.
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Turning Your Device Off
■Press and hold the Power button until the Shut Down message appears.
Control Your Device Using the Power Button
The Power button is used to turn the NETGEAR Fuse Mobile Hotspot on or off and to choose which
information screen to display on the LCD.
Desired result
Action
Turn mobile
hotspot on Press and hold Power button for 3-4 seconds
Turn mobile
hotspot off Press and hold the Power button for 3-4 seconds
Wake up WiFi
signal and device
screen Press and release the Power button.
Cycle through
screens Press and release the Power button.
Sleep Mode
If there have been no transmissions or operation of your device, or if the battery has not been charged,
your device automatically enters sleep mode to save power.
In sleep mode, WLAN is disabled.
■Press the Power button to turn the display on and exit sleep mode.
WLAN function is enabled and WiFi devices can reconnect to the hotspot.
The time required to recover the network connection varies by environment, settings, etc.
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Connect with WiFi (WLAN)
You can connect to the NETGEAR Fuse Mobile Hotspot WiFi networks from computers and WiFi devices.
Connect to the Mobile Hotspot WiFi
Network
You can find and select the WiFi network or you can use WiFi Protected Setup (WPS) to connect to the
WiFi network.
Find and Select the Mobile Hotspot WiFi Network
Tip: The WiFi network name and password are displayed on the LCD home screen of the NETGEAR
Fuse Mobile Hotspot. (See LCD Home Screen.)
To connect to WiFi:
1. Do one of the following, depending on your operating system.
Windows 7: Click the WiFi icon in the system tray.
Windows Vista: Click Control Panel > Network and Internet > Network and Sharing
Center > Connect to a network.
Windows XP: Click Control Panel > Network Connections > Wireless Network
Connections > View available wireless networks.
Mac: Click the AirPort icon (in the upper right corner of your screen).
Linux: See the user documentation of the Linux distribution.
Other operating systems: See the user documentation for your operating system or
computer.
2. Select the WiFi network provided by the NETGEAR Fuse Mobile Hotspot and connect to it. (If
prompted for a network key/security key/password, enter the WiFi password.)
Connect Through WPS
WiFi Protected Setup (WPS) provides a fast, simple, and secure way to connect WPS-enabled devices to
your WiFi network. You don’t have to give the name (SSID) and WiFi password of your Main or Guest
network to other users.
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The WPS feature is available on certain cameras, printers, smartphones, and laptops. These devices
have either a hardware button or a WPS-related option in the software. Please consult the user
documentation of your device.
WPS is always available for the Main and Guest WiFi networks as long as the WiFi radio is on (device is
not asleep due to the sleep [standby] option, or off while the device is tethered).
WPS is not available in any of these situations:
●WiFi radio is off while your device is sleeping due to inactivity.
●WiFi radio is off while your device is tethered. (See Turn WiFi On or Off When Tethered.)
●The WiFi security option is WPA Personal, WEP, or WEP-related (for example, WEP 64 Bit
Open). (Note: WPS is available if the WiFi security option is WPA/WPA2 Personal.) (See Change
the WiFi Security.)
●The broadcast network name is not enabled. (See WiFi Options Tab.)
●MAC Filter Mode is "White list (Allow only those in list)", but no computers have been added to
the list. (See Manage the Block List (MAC Filtering).)
If the maximum number of connected devices on the chosen network (Main or Guest) has already been
met, an error message indicating that the maximum number of devices has been reached is displayed
when you attempt WPS. Disconnect one of the connected devices and then retry.
Use the LCD to Connect with WPS
1. Press the Power button on the Mobile Hotspot.
The LCD displays.
2. Press the Power button again to cycle through the LCD screens and display the WiFi Protected
Setup screen.
3. Press and hold the Power button until the activation bar fills up on the WiFi Protected Setup
screen.
For 2 minutes the Mobile Hotspot scans for computers or WiFi devices that are using WPS to
establish a WiFi connection.
4. Within 2 minutes, press the WPS button on the computer or WiFi device you want to connect or
select the WPS-related option in your device’s software.
The computer or WiFi device connects to the Mobile Hotspot WiFi network.
Use the Mobile Hotspot Manager (http://MyHotSpot) to Connect with WPS
1. Log in to the home page. (See Log In to the Mobile Hotspot Manager.)
2. Click WiFi.
3. Below the Main WiFi or Guest WiFi section, click WPS.
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4. Perform one of the following procedures, depending on whether the WiFi device you are adding
to your WiFi network supports the PBC (Push Button Configuration) method or the PIN (Personal
Information Number) method.
If the WiFi device supports the PBC (Push Button Configuration) method:
1. Click WPS button pairing.
2. Within 2 minutes, press the WPS button on the wireless device you want to connect or select the
WPS-related option in your device’s software.
– or –
If the WiFi device has a PIN associated with it:
1. Find out the PIN for the WiFi device you are adding. To do this, use the PIN option in your
device’s software. Alternatively, use the WiFi Protected Setup Wizard that may be available,
depending on the manufacturer of your device.
2. In the Web page, click Enter WPS PIN.
3. Enter your device’s PIN.
4. Click Submit.
Your NETGEAR Fuse Mobile Hotspot and the wireless device will communicate and establish the
connection. If no problems are encountered, the message “The device can now access your hotspot”
displays. If your device does not connect, the message “No devices were connected …” displays. Try to
connect it manually. (See Find and Select the Mobile Hotspot WiFi Network.)
Note: If you want to stop the pairing process, click Cancel.
Guest WiFi Network
Your NETGEAR Fuse Mobile Hotspot lets you create a separate Guest WiFi network that you can share
with temporary users.
Devices on the Guest WiFi network:
●Cannot access devices that are on the Main WiFi network (such as printers or other computers).
●Cannot use the Mobile Hotspot Manager to change any device settings.
Turn the Guest WiFi Network On and Off
You can turn on the Guest WiFi network from the Mobile Hotspot Manager’s WiFi page.
1. Log in to the home page. (See Log In to the Mobile Hotspot Manager.)
2. Click WiFi.
3. In the Guest WiFi area, click Turn On or Turn Off.
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