Netopia Network Adapater User manual

User Guide
User Guide 1-1
Netopia® VOIP ATA
User’s Guide

User Guide
User Guide 1-2
REVISION STATUS

User Guide
User Guide 1-3
Tables Of Content
Chapter 1 - Introduction ............................................................................................... 1-6
1.1 Main features ............................................................................. 1-7
Chapter 2 - Your VOIP ATA at a glance ...................................................................... 2-8
2.1 Ports and buttons........................................................................ 2-8
2.2 LED description......................................................................... 2-9
Chapter 3 - Installing Your VOIP ATA...................................................................... 3-10
3.1 Typical VOIP ATA Connection............................................... 3-10
3.1.1 ADSL Connection Diagram ..................................................... 3-10
3.1.2 Cable Connection Diagram ...................................................... 3-11
3.2 For Company Network Connection.......................................... 3-12
Chapter 4 - Setting Up Your VOIP ATA functionality via GUI .................................. 4-13
4.1 Access to VOIP ATA’s GUI.................................................... 4-13
4.1.1 Accessing GUI Using Static IP ................................................ 4-13
4.1.2 Accessing GUI Using Hub/Switch ........................................... 4-15
4.2 Setup Mode.............................................................................. 4-17
Chapter 5 - Basic Mode.............................................................................................. 5-19
5.1 Overall Status .......................................................................... 5-19
5.2 DHCP Client Status ................................................................. 5-20
5.3 TCP Status............................................................................... 5-21
5.4 System Log.............................................................................. 5-22
Chapter 6 - Basic Configurations................................................................................ 6-23
6.1 WAN Configuration................................................................. 6-23
6.2 DNS Configuration.................................................................. 6-24
6.3 Save Settings / Reboot ............................................................. 6-26
Chapter 7 – Advanced Mode ...................................................................................... 7-28
7.1 VOIP ATA Configuration........................................................ 7-28
7.2 SIP Service Provider ................................................................ 7-30
7.3 VOIP ATA Login Account Configuration................................ 7-33
7.4 VOIP ATA Timer Configuration.............................................. 7-35
7.5 Ringtone Configuration............................................................ 7-38
7.6 Misc Configuration .................................................................. 7-42

User Guide
User Guide 1-4
7.7 Address Book Configuration.................................................... 7-45
Chapter 8 – Admin Privilege ...................................................................................... 8-48
8.1 Miscellaneous Configuration.................................................... 8-48
8.2 Admin / Username Password Configuration............................. 8-49
8.3 Reset to Default ....................................................................... 8-51
8.4 Firmware Update ..................................................................... 8-52
8.4.1 How to Firmware Update......................................................... 8-52
8.5 Save / Reboot........................................................................... 8-54
Chapter 9 Making Phone Calls ................................................................................... 9-56
9.1 Internet Calls ........................................................................... 9-56
9.2 PSTN Calls.............................................................................. 9-56
9.3 VoIP Advanced Call Features .................................................. 9-56
9.3.1 Consultation Hold.................................................................... 9-56
9.3.2 Blind Transfer.......................................................................... 9-56
9.3.3 Attended Transfer .................................................................... 9-57
9.3.4 3-Way Conferencing................................................................ 9-57
9.3.5 Call Waiting............................................................................. 9-57
9.3.6 Call Forwarding....................................................................... 9-58
9.3.6.1 Forward Unconditional.............................................. 9-59
9.3.6.2 Forward When Busy.................................................. 9-59
9.3.6.3 Forward On No Answer............................................. 9-59
9.3.6.4 Canceling Call Forwarding........................................ 9-60
9.3.7 Call Return .............................................................................. 9-60
9.3.8 IP Dialing ................................................................................ 9-60
9.3.8.1 IP Address................................................................. 9-60
9.3.8.2 Through Server.......................................................... 9-60
Chapter 10 - Troubleshooting..................................................................................... 10-61
Appendix A Glossary ............................................................................................. 10-62
A1 Acronyms .............................................................................. 10-62
A2 Keywords............................................................................... 10-62
A3 Definitions............................................................................. 10-62
Appendix B Dial Plan for Pulver ............................................................................ 10-66
B1 Basic Dial Plan ...................................................................... 10-66
B1.1 Pulver - USA Dial Plan.......................................................... 10-66

User Guide
User Guide 1-5
B1.2 Explanation of the Rules ........................................................ 10-66
B2 Calling Other Service Provider Numbers through Pulver........ 10-68

User Guide
User Guide 1-6
Chapter 1 - Introduction
The VOIP ATA VoIP Analog Telephone Adaptor (VOIP ATA) products are standards-based
communication devices that deliver true, next-generation voice-over-IP (VoIP) terminations to
residences worldwide. The VOIP ATA is in a small form factor that interface legacy analog
telephones, fax machines, analog conference telephones and other analog devices to IP based
telephony networks thereby allowing users and ISPs to protect prior investments in analog phones,
fax machines, and speakerphones, and migrate to IP at their own pace. These products address the
needs of small-office environments, and the emerging VoIP voice services whereby ISPs value add
their ADSL or Cable Modem offering with VoIP services by turning their analog devices into IP
devices.
The VOIP ATA is installed at the subscriber's premises and supports 1 voice (FXS) port. The VOIP
ATA supports 1 10/100BaseT AutoMDIX Ethernet ports. This adaptor can make use of existing
broadband pipes such as digital subscriber line (DSL), fixed wireless and cable modem deployments
By turning any analog telephone into an IP telephone, the VOIP ATAs addresses the needs of the
emerging market of "second-line" residential voice-over-IP (VoIP) services. Broadband service
providers can now deploy voice services quickly to grow revenues and facilitate the development of
new services.

User Guide
User Guide 1-7
1.1 Main features
• Call Out & Call In
• Voice over IP c all (through Gatekeeper)
• IP address calling / Peer to Peer calling (Future Firmware Upgrade)
• 3Way IP Conference call
• Call features
• Call Waiting
• Call Hold
• Call Forward: No Answer / Busy / All
• Call ID (Type 1 and 2)
• Call Transfer (Dependant on ITSP)
• Setup & Configuration
• Web Based Configuration
• Password Protection for Web Configuration
• Audio Codec Feature
• G.711, G.726, G.729a
• Voice Activity Detection
• Silence Compression
• Comfort Noise Generation
• Echo Cancellation
• Jitter Provisioning
• Protocols
• SIP v2.0
• T.38 Fax over IP support
• Network Support
• Static IP Support
• NAT Traversal with STUN client
• NAT Traversal with outbound proxy
• DHCP Client
• DNS Relay Agent
• Single VPN Pass Through for IPSEC, L2TP, PPTP
• FTP and Web Management Support

User Guide
User Guide 2-8
Chapter 2 - Your VOIP ATA at a glance
The VOIP ATA may have different ports and LEDs. Let’s take a look at the different options.
Depending upon your model, it may have some or all of the features listed below
2.1 Ports and buttons
Fig 2-1 shows the back panel of the VOIP ATA.
Figure 2-1 : Back Panel
DESCRIPTIONS
12V DC
This is where you will connect the included power adapter.
MODEM
The MODEM port allows you to connect the VOIP ATA to your
router or gateway using a Category 5 (or better) Ethernet network
cable (RJ-45).
Press and hold the RESET button for 2 to 4 seconds will restore the
VOIP ATA’s WAN Static IP to 192.168.1.200 while keeping all the
other settings intact.
RESET
Press and hold the RESET button for more than 5 seconds will
restore the VOIP ATA to default factory settings.
PHONE
The PHONE port allows you to connect your telephone to the VOIP
ATA using a RJ-11 telephone cable.
Table 2-1 : Back Panel Descriptions
Warning!
All custamized setting that you have saved will be lost upon resetting the VOIP
ATA to default factory settings will

User Guide
User Guide 2-9
2.2 LED description
Fig 2-2 shows the LED indicators of the VOIP ATA.
Figure 2-2 : LED Indicators
LED
STATUS
DESCRIPTIONS
PWR
On
The VOIP ATA is receiving power.
On
The VOIP ATA has an Ethernet connection with cable/DSL
modem.
Blinking
The VOIP ATA is sending/receiving dVoIP ATA to/from
the cable/DSL modem.
ETH
Off
The VOIP ATA doesn’t have an Ethernet connection with
the cable/DSL modem.
On
This port(s) is registered to the Internet Phone Service
Provider(s).
Blinking
The telephone(s) connected to this port(s) is(are) off-hooked.
PHONE
Off
This port(s) isn’t registered to the Internet Phone Service
Provider(s).
Table 2-2 : LED Descriptions

User Guide
User Guide 3-10
Chapter 3 - Installing Your VOIP ATA
3.1 Typical VOIP ATA Connection
You need to have a ADSL modem or Cable modem before you can connect to the VOIP ATA. It
can be placed behind router or straight from the modem. Check if your Computer/Notebook has an
Ethernet Port. The Telephone set is connected to the RJ-11
3.1.1 ADSL Connection Diagram
Figure 3-1 below shows a ADSL Modem+Router connection diagram.
Figure 3-1: Connection via ADSL Modem+Router

User Guide
User Guide 3-11
3.1.2 Cable Connection Diagram
Figure 3-2 below shows a Cable Modem+Router connection diagram.
Figure 3-2: Connection via Cable Modem+Router

User Guide
User Guide 3-12
3.2 For Company Network Connection
Please seek advise from your company’s Network Administrator, to open UDP port 5060 for SIP
Signaling and UDP ports 5000-5020 for RTP.
Figure 3-3: Connection via Company Network

User Guide
User Guide 4-13
Chapter 4 - Setting Up Your VOIP ATA functionality via
GUI
4.1 Access to VOIP ATA’s GUI
To configure your VOIP ATA, you need to login to the device using a web browser.
4.1.1 Accessing GUI Using Static IP
Figure 4.1: Accessing GUI Using Static IP
These instructions are for the Windows 98, Windows ME, Windows 2000 and Windows XP
operating systems.
1) In Windows XP, click Start-> Control Panel.
In Windows 98/ME/2000, click Start-> Settings-> Control Panel.
2) In Windows XP, click Network Connections.
In Windows 98/ME/2000, click Network and Dial-up Connections.
3) Right-click Local Area Connection and then click Properties.
4) Select Internet Protocol (TCP/IP) (under the General tab in Windows XP) and click
Properties.

User Guide
User Guide 4-14
5) Select Use the following IP address and enter information as below:
IP address : 192.168.1.XXX (IP Address set must be unique)
Subnet mask : 255.255.255.0
Default gateway : -Blank-

User Guide
User Guide 4-15
6) Click OK to close the Internet Protocol (TCP/IP) Properties window.
7) Click Close (OK in Window 98/ME/2000) to close the Local Area Connection
Properties window.
8) Close the Network Connections screen.
9) Launch your web browser and enter “192.168.1.200” at the address bar and hit Enter.
4.1.2 Accessing GUI Using Hub/Switch
Figure 4.2: Accessing GUI Using Hub/Switch
If your Router’s LAN is already in the192.168.1.XXX subnet, simply launch your web browser
and enter “192.168.1.200” (VOIP ATA’s Static IP) at the address bar and hit Enter.
If you Router’s LAN is using subnet other than 192.168.1.XXX:
Steps:
1) Access the VOIP ATA’s GUI using Static IP (Refer to 3.2.1) and set the VOIP ATA as a
DHCP client.
2) Access Router’s GUI.
3) Find out the IP Address, which have been assigned to VOIP ATA.
Tip!
Use VOIP ATA’s MAC Address as a reference.

User Guide
User Guide 4-16
4) Launch your web browser and enter the assigned IP Address at the address bar and hit
Enter.

User Guide
User Guide 4-17
4.2 Setup Mode.
1) Upon successfully logging in, the Setup mode screen as shown in Figure 4.3 is displayed.
2) Click Step 1: Network Selection to start configurating the VOIP ATA.
Figure 4.3 : Overall Status
3) Depending to your System Setup, select Connecting to a broadband router/cable modem and
click Proceed to Step 2. Please refer to Figure 4.4.

User Guide
User Guide 4-18
Figure 4.4 : Network Selection
4) Fill in the fields with information exactly as it was given to you by your ITSP (Internet
Telephony Service Provider) or network administrator. Please refer to Figure 4.5.
Figure 4.5 : Step 2
5) Click Finish to save configuration and reboot the VOIP ATA. Please refer to Figure 4.6.
6) Click the Refresh button on your web browser after approximately 30-50 seconds.
Figure 4.6: Saving Configuration

User Guide
User Guide 5-19
Chapter 5 - Basic Mode
5.1 Overall Status
It summarizes all the information regarding the WAN of the VOIP ATA.
Figure: 5-2: Overall Status
Firmware Version:
This section displays the current version of VOIP ATA Firmware.
Registration Status:
This field displays the current registration status as defined in Table 5.1.
Registration Status
Descriptions
VOIP SERVICE DISABLED
SIP is disabled
REGISTRATION DISABLED
Registration is disabled on GUI
REGISTERING…
WAN is up and Registration is being attempted
REGISTERED
Registration succeeded
REGISTRATION FAILED
Registration failed
UNREGISTERED
Board is powered on, but WAN is still down
Table 5-1: Description of Registration Status

User Guide
User Guide 5-20
Current Voice Call Status:
This field displays the current registration status as defined in Table 5.2.
Voice Call Status
Descriptions
NO VOICE CALL IN PROGRESS
No voice calls
VOICE CALL IN
PROGRESS…CODEC USED IS
G711U
Voice call in progress with PCMU or G711U as
the selected codec
VOICE CALL IN
PROGRESS…CODEC USED IS
G711A
Voice call in progress with PCMA or G711A as
the selected codec
VOICE CALL IN
PROGRESS…CODEC USED IS
G729
Voice call in progress with G729 as the selected
codec
VOICE CALL HELD BY
REMOTE END
Remote endpoint has held the voice call
VOICE CALL ON HOLD BY
LOCAL END
Local endpoint has put the voice call on hold
Table 5-2: Description of Voice Call Status
WAN Connection Type:
It shows the type of connection that is currently used.
WAN Statistic:
This shows the WAN interface IP address assigned to your router.
5.2 DHCP Client Status
This page displays the IP address which is assigned by the DHCP Server.
Figure: 5-3: DHCP Client Status