Newco Bistro Touch Instruction Manual

1

Bistro Touch
Operating
Instruction Manual
Model BISTRO-TCH
1-800-325-7867
3650 NEW TOWN BLVD ST. CHARLES MO 63301
WWW.NEWCOCOFFEE.COM

PN. 128142 1-30-2018

2

Table of Contents
Introduction & Newco Product Warranty .................. 4
Machine Dimensions & Specifications......................... 5
Machine Features........................................................... 6
Plumbing Connections................................................... 7
Installation Instructions................................................. 8
Setup Instructions Bistro Touch..……...…
.
................... 9
Product Installation Procedure..................................... 9
Touch Screen Startup Instructions…........................ 12
Machine Startup Instructions......................................14
Operating Instructions………………......................... 15
Programming Instructions……………….................. 19
Custom Logo Setup...................................................... 18
Whipper Disassembly .................................................. 23
Cleaning & Sanitizing Instructions ............................ 24
Service Notes................................................................. 29
Wiring Diagram............................................................ 30


3

Warning Labels

! WARNING
DO NOT OVERLOAD CIRCUIT.
ALWAYS ELECTRICALLY GROUND THE
CHASSIS OR ADAPTOR PLUG.
DO NOT DEFORM PLUG OR CORD.
FOLLOW NATIONAL AND LOCAL
ELECTRICAL CODES.
KEEP COMBUSTIBLES AWAY.
FAILURE TO COMPLY RISKS EQUIPMENT
DAMAGE, FIRE OR SHOCK HAZARD.
READ THE ENTIRE OPERATING
MANUALBEFOREUSING THIS PRODUCT
NOTICE: Read and follow all notices posted on this machine.
Do not damage or destroy these notices as they are for your
protection


4

Introduction & Newco Product Warranty

INTRODUCTION
This machine is intended to brew 8-12 ounce single servin
g
o
f
co
ff
ee and / or powdered hot
drinks into a cup. This machine will also dispense hot water for allied beverage use. It is
intended for indoor use only on a sturdy counter or shelf.
WARRANTY
Newco warrants equipment manufactured by it for 1 year parts and labor.
These warranty periods run from the date o
f
sale Newco warrants that the equipment
manufactured by it will be commercially free of defects in material and workmanshi
p
existing at the time of manufacture and appearing within the applicable warrant
y
period. This warranty does not apply to any equipment, component or part that was no
t
manufactured by Newco or that, in Newco’s judgment, has been affected by misuse
,
neglect, alteration, improper installation or operation, improper maintenance or repair
,
damage or casualty. This warranty is conditioned on the Buyer 1) giving Newco promp
t
notice of any claim to be made under this warranty by telephone at [phone] or b
y
writing to PO Box 852, Saint Charles, MO 63302; 2) if requested by Newco, shipping th
e
defective equipment prepaid to an authorized Newco service location; and 3) receivin
g
prior authorization from Newco that the defective equipment is under warranty.
THE FOREGOING WARRANTY IS EXCLUSIVE
A
ND IS IN LIEU OF ANY OTHER
WARRANTY, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING, BUT NO
T
LIMITED TO, ANY IMPLIED WARRANTY OF EITHER MERCHANTABILITY OR FITNES
S
FOR A PARTICULAR PURPOSE. The agents, dealers or employees of Newco are no
t
authorized to make modifications to this warranty or to make additional warranties tha
t
are binding on Newco. Accordingly, statements by such individuals, whether oral o
r
written, do not constitute warranties and should not be relied upon.
I
f
Newco determines in its sole discretion that the equipment does not con
f
orm to the
warranty, Newco, at its exclusive option while the equipment is under warranty, shal
l
either 1) provide at no charge replacement parts and/or labor (during the applicabl
e
parts and labor warranty periods specified above) to repair the defective components
,
provided that this repair is done by a Newco Authorized Service Representative; or 2
)
shall replace the equipment or refund the purchase price for the equipment.
THE BU
Y
ER’S REMEDY AGAINST NEWCO FOR THE BRE
A
CH OF ANY OBLIGATION
ARISING OUT OF THE SALE OF THIS EQUIPMENT, WHETHER DERIVED FRO
M
WARRANTY OR OTHERWISE, SHALL BE LIMITED, AT NEWCO’S SOLE OPTION A
S
SPECIFIED HEREIN, TO REPAIR, REPLACEMENT OR REFUND.


5

Machine Dimensions & Specifications

120 VAC-1600W HEATER-15A USA POWER SUPPLY
120 VAC-1400W HEATER-15A CANADIAN POWER SUPPLY
½ GALLON TANK
6-8-10-12-16 OZ CUP SIZES
5 LB HOPPERS

DRIPTRAY&
DRIPTRAY
GRATE
RINSEBUTTON
MILKHOPPER
CHOCOLATE
HOPPER
WHIPPER
CHAMBER
DISPENSE
NOZZLES
DECAFCOFFEE
REGULARCOFFEE
TOUCHSCREEN
ON/OFFSWITCH

6

M
ac
hi
ne
F
ea
t
ures














NO CALIBRATION NEEDED-PLUG & PLAY
DECAF BUTTON SWITCHES TO DECAF BIB WHIPPER RINSE
BUTTON
AUTOMATIC POWDER LEVEL RESET PRE-
PROGRAMMED DRINK RECIPES BUTTON ASSIGNMENT
FOR RECIPES INDEPENDENT POWDER HOPPER
COUNTDOWN & RESET
CUSTOM CALL FOR SERVICE NUMBER POWER SAVE &
POWER DOWN OPTION WATER FILTER MONITORING
OPTIONS BEEPER VOLUME CONTROL
PUSH & HOLD HOT WATER BUTTON DUMP VALVE DELIVERY
FOR POWDERS
5 LB HOPPER SIZE
THIS IS CONFIGURED AND READY TO
DISPENSE 8-OUNCE DRINKS. TO
CHANGE RECIPES SEE
PROGRAMMING
SECTION,
MACHINE
SET-UP .


7

Pl
um
bi
n
g
C
onnect
i
ons
Plumber’s Installation Instructions
1)
2) Attach water line to water filter, rear of machine.
Flush water line before installing machine. Machine should be connected to COLD WATER LINE
ONLY.
Water pressure should be at least 40 lbs. For less than a 25 ft run, use 1/4" copper tubing and connect to
1/2" or larger water line. For longer runs, use 3/8" copper tubing & connect to 1/2" or larger water line
and provide an adapter fitting for connection to the brewer. A dedicated water line is necessary for
this machine. Minimum flow rate is 1GPM.
If installed with saddle valve, the valve should have a minimum of 1/8" porthole for up to 25 ft run, and
5/16" porthole for over 25 ft runs.
5) Manufacturer recommends connecting to copper tubing.
3)
4)
Electrical Hook-Up
WARNING
The Machine must be disconnected from the power source until specifiedin Installation
Instructions.
Determine the available on-site electrical requirements
Refer to Data Plate on the Machine, and local/national electrical codes to determine circuit
requirements.
CAUTION – Improper electrical installation will damage electronic components.
CAUTION: Disconnect Power to machine before proceeding with plumbing installation.


8

Machine Installation Instructions

WARNING: - Read and follow installation instructions before plugging or wiring in machine to electrical
circuit. Warranty will be void if machine is connected to any voltage other than that specified on the
nameplate serial tag.
1) Machine must be on a flat and level surface. Plu
g
or wire in machine to appropriate volta
g
eas
noted on the brewer serial tag. Serial tag is located on inside of machine.
With water line connected, turn machine power ON (power switch located lower left rear of
machine). Install Drip tray and drip tray grate under brew area (slide tray between guide rails
until seated).
Tank will automatically fill, and machine will start heating. If tank does not fill in 8 minutes, a
“tank fill error” will occur. (Note: To reset error power machine on/off with power switch).
Allow 5 to 10 minutes for water in tank to heat to brewing temperature. (Additional water may
drip into drip tray on initial expansion of water in the tank). This will not occur thereafter.
Heater will turn on when tank is at probe level. When tank noise is no longer heard, machine is
ready to operate. If brew is initialized before tank temperature is reached, machine will displa
y
“Heating” until temp is reached, then will start dispensing.
2)
3)
4)
5)
7) In hi
g
her altitude locations (5000 feet above sea level) the thermostat ma
y
6) have to be ad
j
usted lo
w
er to prevent boilin
g
:
Brew water temperature is factory set at 202o F (94.4o
C) Areas of high altitude will require lowering this
temperature to prevent boiling. This chart should be
used as a guide when readjusting the brew water
temperature.
Altitude (Feet)
Boiling point
of water o F o
C

Recommended
water temperature
o F o C

-1000 213.8 101.0 200 93.3
-500 212.9 100.5 200 93.3
0 212.0 100.0 200 93.3
500 211.1 99.5 200 93.3
1000 210.2 99.0 200 93.3
1500 209.3 98.5 200 93.3
2000 208.4 98.0 200 93.3
2500 207.4 97.4 200 93.3
3000 206.5 96.9 199 92.8
3500 205.6 96.4 198 92.2
4000 204.7 95.9 197 91.7
4500 203.8 95.4 196 91.1
5000 202.9 94.9 195 90.6
5500 201.9 94.4 195 90.6
6000 201.0 93.9 194 90.0
6500 200.1 93.4 193 89.4
7000
7500 199.2 92.9 198.3 92.4 192 88.9 191 88.3
8000 197.4 91.9 190 87.8
8500 196.5 91.4 189 87.2
9000 195.5 90.8 188 86.7
9500 194.6 90.3 187 86.1
10000 193.7 89.8 186 85.6


9

Product Installation Procedure
Fig. 3
Fig. 2
Fig. 1



Remove the plastic insert from the BIB fitment as shown in
Figure 4.
Fig. 4

Open product box and remove the BIB product, Fig 1. Place in
Coffee BIB Tray, Fig. 2, (Newco PN 121929) as shown in Fig. 3.

10

Using finger and thumb only to prevent ove
r
-tightening,
thread the BIB connector on to the BIB fitment until seated
as shown in Figure 5.


Fig. 5


Place the product in the storage compartment as shown in
Figure 6.
Fig. 6
Product Installation Procedure Cont’d


11

Product Installation Procedure Cont’d
Fig. 7

Position the tubing as shown in Figure 7-repeat for 2nd BIB-
NOTE COFFEE BIB IS LH CONNECTOR AND DECAF BIB
IS RH CONNECTOR 
NOTE:REFERTO“PRIMING”
INSTRUCTIONSAFTERFOLLOWING
MACHINESTARTUPPROCEDURES

12

Touch Screen Startup
Instructions
Note: This machine is designed to be run with power c
y
cled on at all
times. Refer to the Startup and Power down instructions below and also
attached to the inside o
f
the cabinet door for shutting down the Touch Screen
Display when the machine is not in use.
1.OPENDOOR,PRESSANDHOLDON/OFF
BUTTONFOR10SECONDS.RELEASE
BUTTONWHENDISPLAYSHOWS
STARTUPSCREEN
2.WAIT30SECONDS‐‐
THENCYCLEPOWER
SWITCHTO‘ON’
POSITION.



13

T
ouc
h
S
creen
Sh
u
td
own
Instructions
When storing machine, or i
f
loss o
f
power occurs, the tablet should
be shutdown using the following procedure:
Note: This machine is designed to be run with power c
y
cled on at all times.
Refer to the Startup and Power down instructions below and also attached to the
inside o
f
the sidecar door for shutting down the Touch Screen Display when the
machine is not in use. 
1.OPENDOOR,PRESSANDHOLDON/OFF
BUTTONFOR10SECONDSRELEASE
WHENDISPLAYCHANGESTOPOWER
DOWNOPTIONS
2.CONFIRMSHUT
DOWN


14

Machine
Startup Instructions
Fill and install 2lb hoppers with nozzles tu
r
ned up, Chocolate on left and Milk on right.
Make sure “button” on bottom of hopper is seated in slot in sheet metal. Slight manual
rotation of the auger gear may be necessary to seat hopper in correct location.
Rotate dispense nozzles down into whipper bowl.
NOTE: TABLET MUST BE POWERED ON PRIOR TO CYCLING
POWER TO THE MACHINE
Insure that there is a prope
r
wate
r
supply connected to the machine
and water is turned on. Insure that the machine is plugged into a
proper power outlet and there is power supplied to the machine. Turn
machine power switch on, machine should start filling, will shut off
when full. The Touch Screen Display will indicate when the machine is
filling.
Heate
r
will turn on when wate
r
in tank is at probe level and will display
Heating: Please Wait. The heating process can take 10-15 minutes
before the machine is ready to brew.
When machine temperature reaches brew temp, display will change
to the Drink Instruction Screen. The machine is now ready for
operation.
Touchingthescreenwillbringupthe Drinks Menu Selection Screen
Place an empty cup in the b
r
ewing a
r
ea, open the powdered hopper
door, and depress the “Rinse” button next to the whipper bowl until the
water runs clear


15

B
r
ewing Drinks
To dispense a drink, place a cup under the dispense area, press a brew selection
Once a selection is made a Submenu for Drink Settings will appear-see page 13
ICEDCOFFEE IS SIZED FOR CUP TO
BEPRE‐FILLEDWITH2/3CUPOFICE
Hot Water
Push and Hold
To Dispense



Shot Drinks
One Ounce Shot
(Coffee Topping)
SpecialtyDrinks
Small
–Medium-
Large Mild-
Regular-Bold
Espresso
Drinks

Single-Double-Triple


Coffee Drinks
Small –
Medium-
Large Mild-
Regular-Bold




16

Drinks Submenu
Cycle
Cancel Button 

Stops
Brewing 
Cycl
e 
BrewButton

StartsBrewing

Return Button 

ReturnstoMain
DrinkSelection
Menu
Cup Strength Selections
Mild –Regular- Bold
Use to Change
Coffee Strength
Default Regular
Cup Size Selections
Small –Medium- Large
Use to Change
Cup Size
Default 8-10-12
CoffeeStren
g th
Indicator
CupSize
Indicator



17

Programming Instructions
Screen will change to P
r
ogram Menu Screen:
perature‐‐180Powder
T
racking On‐Off
Size—OFF,2‐50
ndsfromlast dispense till
on“Callfor
Use)
willstay awakebefore
DrinkSelectionMenu

AbilitytoturnDrinkSelect io ns
and/orCupSizesOnorOff

ExitDrinkSelectionMode
PrimaryNewcoServer
(FutureUse)Secondary
Server(Future

SleepTimeout—timebrewer
enteringsleepscreen
BrewingScreen‐Toggles
betweenSlates&Moviesor
displayInstalledLogoScreen

InstallLogo&LoadSoftware
Update*See Page 16

ExitLocalSetupMode
Totalruncycles‐Totaldrinks
dispensed

Podbrewcycles—Tea&Coffee
drinks
di spensed

TotalWaterUsage—TotalGallonsof
water
di spensed*

ChocolateGramsRemain‐‐Choco l ate
gramsremaininginHopper**

MilkGramsRemain‐‐Milkgrams
remaininginHopper**

ExitStatisticsMode


TRACKINGISDISABLED
**NOTSHOWNIFPOWDER
WaterFilterRemainingGal*
*NOT SHOWN IF NOT USING
AWATER FILTER
WaterfilterReset‐‐Se
l ect
thisafterchangingfiltersto
resetwaterfilter
countdown*
WhipperSealRema
i ning‐‐
Remainingpowdereddrink
cyclesbeforechangingthe
WhipperSeal
WhipperSealReset—Reset
countafterchanging
CleanPumps‐AccessPump
CleaningMenu**
PrimePumps‐AccessPump
PrimingMenu**
**SeePage45
ExitMaintenanceMode



WaterTem
–203

WasteBin

AirBlowStr

AirBlow
T
sec
o

WaterFilter
500‐300
0

CallForSer
v
beshown
Service
“

PowderTracking–Toggle

DegF
SetDCPumpSpeed,1‐87

EnergySaveMode—OFF,
e
ngth—3‐10SEMI,FULL

me—2‐15EnergySaveTime—Timer

EnergySavekicks in 
Size—OFF,
GallonsDefaultCupSize—SetsCup
SizedisplayedAsDefault
ice#‐‐#will

ScreensBelow

RestoreFactorySettings
ExitSetupMode

DrinkSelection Menu‐See



TAP3TIMESTOENTER PROGRAMMING
MODE


IFABREWINGICONIS ACCIDENTLY
TOUCHEDUSETHERETURNARROW TO
TRY AGAIN 







18

Custom Logo--Wifi Setup
7.TURNONPOWER
TOBISTRO‐TOUCH
MACHINEUSING
SWITCHATREAR
LEFTOFMACHINE
8.RETURNTO
SELECTION
SCREEN




1. TOUCHTOACCESS
APPLICATIONICONS

3. PRESS“Wifi”ICONTOACCESSWIFI
SETUP&CONNECTTOLOCALWIFI
NETWORK
2. PRESS“Settings”ICONTO
ACCESSWIFI

SETTING UP ACUSTOM LOGO SCREEN
REQUIRES AWIFI CONNECTION TO THEBISTRO 
INE.NOTETHATAFTERTHE
LOGO IS INSTALLED, THE WIFI CONNECTION
NEEDS TO BE TURNED BACK TO “OFF”STATUS
TOUCHMACH
4. TURN“WI‐FI”ON5. SELECT“WI‐FI”
NETWORK
6.ENTERPASSWORD
ANDCONNECT

TURNONPOWERTOMACHINE
USINGSWITCHATLOWERLEFT
REAROFMACHINE

19

INSTALL CUSTOM LOGO
Install Logo Instructions-Custom Sleep Screen
(Android
V
ersion)
3. TOUCHANDHOLDDOWN
IMAGEFILENAMETILLUP
ARROWAPPEARS.TOUCH
ARROWTOTRANSFERIMAGE
4. BISTRO‐TOUCHSCREENWILLCHANGE
TOFINISH.PRESSTOEXIT,THENEXIT
MENUS.

FINISH
TURN OFFWIFI,SEEPAGE 19.
2. TOUCHSITETOOPENCONNECTION,
SELECT“LOCAL”WHENCONNECTED

INSTALL“FTPEXPRESS”APPONTOA
LOCALPHONEORTABLET.CONNECT THE
LOCAL PHONE OR TABLET TO THE SAME WIFI
NETWORK AS THE BISTRO‐TOUCH.

APPLICATION EXAMPLE SHOWN IS “FTP
EXPRESS” FOR ANDROID

SETUPFTPCONNECTIONASSHOWN‐
INFORMATION FROM BISTRO‐TOUCH AS
SHOWNON SCREEN‐NOTE‐EACH MACHINE
HAS AUNIQUE IP ADDRESS

COPY
1. OPENTHEAPPANDCOPYSETTINGSFROM
BISTRO‐‐SAVESETUPWHENFINISHED
192.168.3.227





THIS ADDRESS IS UNIQUE FOR EVERY
MACHINE. NOTE THAT IT IS USED FOR
THE HOST ADDRESS WHEN SETTING UP
COMMUNICATION SITE 
TAP3TIMESTOENTER
PROGRAMMING
MODE‐‐IFABREWINGICON IS
ACCIDENTLYTOUCHEDUSETHE RETURN
ARROWTOTRY AGAIN 


20

Install Logo Instructions-Custom Sleep Screen
(IOS Apple
V
ersion)
5.ENTERPORT2121,USERNAMEftp,PASSWORDftpTHEN
PRESSSaveBAR‐SERVERNAMEISNOWSHOWNASCX

6.TAPSERVERCXTOCONNECTTOBISTRO‐TOUCHMACHINE

/data/data/com.newcocoffee.cx3/cache
192.168.3.227
4.FORREMOTEPATHINFO
ENTER‐
/data/data/com.newcocoffee.cx
3/cache
3.FORHOSTIPADDRESS
COPYIPADDRESSINFO
FROMBISTRO‐TOUCH

2.FORSERVER
NAMEENTERCX
INSTALLTHE“ITRANSFER” APPONTOALOCAL
PHONEORTABLET.CONNECT THE LOCAL PHONE
OR TABLET TO THE SAME WIFI NETWORK AS THE
BISTRO‐TOUCH.

APPLICATION EXAMPLE SHOWN IS “ITRANSFER”

FOR I‐PHONE/IOS/APPLE

SETUPFTPCONNECTIONASSHOWN‐COPY HOST
ADDRESS FROM BISTRO‐TOUCH AS SHOWN ON
SCREEN‐NOTE‐EACH MACHINE HAS AUNIQUE
ADDRESS

PASSWORD
I
S
ft
1. OPENTHEAPPANDSLELCT
FTP/FTPS/SFTH,ADDSERVER,
