NewLine Trutouch X5 User manual

Unied Collaboration Touch Screen
User Manual
v 1.0

Thank you for choosing TRUTOUCH X Series Collaboration Touch Screen. Please
use this document to maximize your user experience.
Welcome to the world of TRUTOUCH:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
NOTE 2: Any changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
NOTE 1: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
●Reorient or relocate the receiving antenna.
●Increase the separation between the equipment and receiver.
●Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
●Consult the dealer or an experienced radio/TV technician for help.
The symbol of the crossed out wheeled bin indicates this product
should not be placed in municipal waste. Instead, dispose of waste
equipment by taking it to a designated collection point for electrical
and electronic equipment recycling.

Contents
About This Document 01
Safety Instruction 02
Overview 05
Introduction 05
Parts 05
Ports 07
Remote Control 09
Camera 10
Temperature Control Reset Button 10
Installation Guide 11
Safety Precautions 11
Installation Precautions 12
Installation 13
Installing the WiFi Antenna 14
Installing the Internal PC (Optional) 14
Getting Started 15
Power On 15
Power Off 15
Positioning 17
Operating the Touch Screen 20
Home Page 20
Meeting Assistant 21
Whiteboard 26
Signal Source 33
External Storage 33
End Meeting 36
Shortcut Settings and Applications 39
Serial Port Control 44
FAQ & Troubleshooting 47
Specications 50
More Information 53

01
About This Document
This document describes multiple functions, instructions, and notes about the product.
Symbols are used in this document to indicate operations that need particular attention. The
symbols are dened as follows:
NOTE Provides additional information to supplement operation in the main text.
TIP Provides tips for operation.
CAUTION
Indicates a potentially hazardous situation that, if not avoided, could result in
equipment damage, data loss, performance deterioration, or unanticipated
results.
WARNING Indicates a hazard with risk that, if not avoided, could result in death or injury.

02
For your safety, please read the following instructions before you use the product. Serious
injury or property loss may be caused by improper operations. Do not try to repair the product
by your own.
Disconnect the product from power supply immediately if major failures
occur.
Major failures include the following:
●Smoke, peculiar smell, or abnormal sound is discharged from the product.
●No image or sound is displayed, or an error image appears.
In the preceding scenarios, do not continue to use the product. Disconnect
power supply immediately and contact professional staff for troubleshooting.
The socket-outlet shall be installed near the equipment and shall be easily
accessible.
Do not drop liquid, metal or combustible into the product.
●If any liquid or metal is dropped into the product, power off the product and
disconnect power supply, then contact professional staff for solutions.
●Pay attention to the children when they are close to the product.
Do not damage the power cable.
● Do not damage, change, twist, bend, heat, or drag the power cable forcibly.
●Do not put weights (such as the product itself) on the power cable.
●Do not forcibly drag the cable when you pull out the power plug. If the power
cable is damaged, please contact the local distributor to repair or replace it.
●The power cable in the accessory box is for this product only. Do not use it for
other devices.
Put the product on a stable surface.
An unstable surface includes and is not limited to an inclined plane, a shaky
stand, desk or platform, which might cause the product to turnover and damage
the product.
Use the battery correctly.
● Galvanic corrosion, electric leakage, and even re may be caused by
improper battery usage.
●Use the recommended and designated type of battery, and install the battery
by the correct electrodes (positive and negative electrodes).
●Do not install and use new battery with the used one.
●Take out the battery in the remote control if it is not used for a long period.
●Do not expose the battery to overheated environments such as sunlight and
re.
●Dispose the used battery based on local regulations.
WARNING
Safety Instruction

03
Do not open the cover or change the product on your own.
High voltage components are installed in the product. When you open the cover,
high voltage, electric shock, or other dangerous situations may occur.
If inspection, adjustment, or maintenance is required, contact the local distributor
for help.
Use the specied power supply only.
●Do not use any type of power cable other than the one provided with the product
to prevent the product from being damaged.
●Use a three-prong socket and ensure that it is properly grounded.
●Pull out the power plug from the socket if the product is not used for a long period.
Before you move the product, disconnect all external connections and separate
all toppling preventing devices.
Move the product, especially the screen, carefully to prevent it from being hit or
squeezed, which may cause injury if broken.
Clean the dust and metal on the power plug regularly.
●Fire or electric shock may be caused if the product is powered on while you
are cleaning.
●Pull out the power plug before cleaning if using a dried cloth.
Do not put items on the top of the product.
● Do not put items, such as a container for liquid (a vase, owerpot, cosmetics
or liquid medicine) on top of the product.
● If any water or liquid is spilled on the product, the product may short circuit
and cause re or electric shock.
●Do not steps on the product or hang any items on the product.
Do not install the product in an improper place.
● Do not install the product in humid places, such as the bathroom, the shower
room, near windows, outdoor environments that may experience rain, snow,
hot spring vapor, or other harsh weather. The preceding environments may
cause faults or electric shock under extreme conditions.
● Do not expose the product to a re source, such as a lit candle.
Pull out the power plug during thunderstorms.
● Do not touch the product during lighting storms to avoid electric shock.
● Install or place components power supply out of reach of children. The voltage
of the product is high enough to cause personal injury.
WARNING

04
Do not cover or block any vents on the product.
● Overheated components may cause re, damage, and shorten the service life
of the product.
●Do not put the venting surface of the product facedown.
●Do not install the product on a carpet or bed clothes.
●Do not use a cloth such as table cloth to cover the product.
Do not touch the power cable with wet hands to avoid electric shock.
Do not install the product in high temperature environments.
●Do not install the product near a heat source, such as a radiator, heat
reservoir, stove, or other heating devices.
●Do not expose the product to direct sunlight, which may cause high
temperatures and subsequent faults in the product.
For transport:
●Pack the product for movement or maintenance by using the cartons and
cushioning material provided with the product.
●Move the product vertically during transport. The screen or other components
are easily broken if the product is moved in an improper way.
Keep away from the product when you use a radio.
The product design to prevent radio interference complies with the international
EMI standard. However, the interference still exists and causes noise in the radio.
If noise occurs in the radio, try the following solutions:
● Adjust the direction of the radio antenna to avoid the interference from the product.
●Keep the radio away from the product.
Be careful of straining your eyes and ears when using the product.
● Use the product in an environment with comfortable light. It is harmful to your eyes
to watch in a too bright or too dark environment.
●Relax your eyes after a period of time of looking at the product’s screen.
●When you are looking at the product, maintain a distance that is 3 to 7 times
the screen height. This is the best distance to protect your eyes and prevent
eyestrain.
●Adjust the volume to an appropriate level, especially at night.
● Use amplier equipment, such as the audio input source, with caution. If
you must use amplier equipment, the input power should not exceed the
maximum speaker power. Otherwise, problems, such as the overpowering and
damaging the speaker, can occur.
WARNING
CAUTION

05
1Overview
Introduction
Parts
1
2
3
4
5
6
7
8
9
Front Ports
Speakers
Microphone Array
Top Camera
Camera Indicator
Remote Control Receiver
Bottom Camera
Camera Indicator
Front Buttons
1
2
3
6 7 8 9
4 5
The Collaboration Touch Screen adopts the advanced capacitive touch technology
and All in One design, and integrates video, audio, touch, writing, and multi-media
presentation functions. This product does not require additional devices, installation and
wiring, and commissioning and maintenance to function.
Dedicated software is customized as a meeting assistant. It can meet requirements
of various meeting modes, implementing convenient comments on local documents,
viewing multi-media files, conducting multi-party remote video and audio meetings,
managing local les, and improving the meeting experience and work efciency.

06
12
11
13 14
10
12
1411
13
Ports in the Back Panel
Temperature Control Reset Button
General Power Switch
AC Power
10 Internal PC
●The top and bottom cameras cannot be used at the same time.
●The indicators of the top and bottom cameras turn white when in use and off when
not in use.
NOTE

07
◆Front Ports
Ports
◆Front Buttons
Buttons Operations Functions Indicator Status Description
Short press Power on/off ● Steady on red: standby state
● Steady on white: working state
Short press Decrease volume
● Steady on white: receiving an
instruction from a button or
remote control (off in 10s)
● Blinking white: continuously
receiving instructions from a
button or remote control
● Off: no instructions received
from a button or the remote
control in over 10s (in power-on
state)
Long press for more
than 1 second
Decrease volume
continuously
Short press Increase volume
Long press for more
than 1 second
Increase volume
continuously
Short press Open the menu
Short press Return to the last
menu/Exit
Short press Go to the home
page
Bearing: 600 ± 50 g

08
◆Rear Ports
LAN Touch Por Tt ouch PortHDMI Rear VGA IN AUDIO INRS-232
LINE OUTUSB US WB IFI Antenna HDMI OUTUSB 3.0 SD CARD

09
Remote Control
Buttons Functions
Power On/Off
Start the Default UC Programs
Mute Audio
Microphone Mute
Conrm/OK
Up/Down/Left/Right
Return to Previous/Exit
Go to the Home Page
Open the Menu
Decrease Volume
Increase Volume
Settings
Page Up
Page Down
Switch to Top Camera
Switch to Bottom Camera
Switch Source to HDMI Rear
Switch Source to HDMI Front
Switch Source to VGA
Buttons Functions
Switch Source to Internal PC
Toggle Display Mode
Zoom Out (PC)
Zoom In (PC)
CAUTION
Carefully read the following instructions before using the remote control to avoid possible faults
or errors:
● Do not drop the remote control or hit it on another surface, such as a wall or door.
● Do not spill water or other liquids on the remote control.
● Do not place the remote control on a wet object.
● Do not place the remote control in direct sunlight or near a heat source.

10
Camera
Temperature Control Reset Button
Horizontal line
Horizontal line
6°
9°
12°
You can ne-tune the angles of the cameras using the cameras adjustment handle on
the back of the screen.
Angle adjustment:
Top camera: The initial position is 6° facing down and can be adjust up to 9° downwards.
Bottom camera: The initial position is 0° and can be adjust up to 12° upwards.
In certain special installation or operation environments, the ventilation condition
of the screen is poor and the heat dissipation efficiency is low. As a result, the
internal temperature can rise. When the internal temperature sensor detects that the
temperature has reached the threshold, the system will disable the screen to avoid any
permanent damages to the components caused by high temperature. In such a case,
reset the system using the temperature control reset button.
Reset method: After conrming that power is properly supplied to the product, press
the power control reset button at the rear bottom part of the device. (In actual situations
when the over-temperature power-off protection is enabled, improve the heat dissipation
environment and then reset the system.)
Adjustment angle of the top camera Adjustment angle of the bottom camera
Temperature control reset button

11
◆Installation Environment
◆Installation Direction
Safety Precautions
Hang the Unit Horizontally No Vertical Installation Do Not Lie Down
2Installation Guide
Keep Away From
Combustible Vapors
(gas leaks, etc.)
Keep Temperature
Below 120
Degrees Fahrenheit
Do Not Use
Outdoors

12
◆Installation Height
Weight of the unit: 79.4 lbs/36 kg
●The back of the panel is equipped with VESA standard holes. Please use a VESA
standard mounting system.
●When using a mobile cart, please ensure the weight of the unit is under the loading
capacity of the mobile cart.
●When using the wall-mount bracket, please ensure the wall can support the weight
of the unit. We recommend that the wall surface be reinforced and have a loading
capacity 4 times of the weight of the unit. Please consult a professional installer for
wall-mount installation.
●Do not install the unit where it might be hit by a door.
◆Weight Loading
Installation Precautions
Recommended installation height is 36" (915 mm) from the oor to the bottom of the
screen.
Due to the third party mobile cart, wall-mount bracket are beyond the scope of
the protection of this product, any problems caused by improper operation, the
company does not undertake relevant legal responsibility!
NOTE

13
The dimensions of the 4 bracket mounting holes in the back panel are VESA MIS-F
compliant (400 x 400 mm). Please use metric M8 screws with length of 10 to15 mm
to secure the touch screen with the mounting system. Dimensions of the mounting
holes in the back panel are shown in the following gure.
Installation
Please consult a professional installer to install the display unit.
Note
Top ≥ 200 mm
Left ≥ 100 mm Right ≥ 100 mm
Back ≥ 200 mm
Bottom ≥ 200 mm
Unit: mm
400.0
297.3
885.5
4-M8
459.8 400.0
1319.7
Ensure adequate ventilation and/or air conditioning environment. We recommend
keeping certain distance from the side of the unit to the wall or panels. Proper space for
ventilation is shown in following gure.
◆Ventilation

14
Installing the WiFi Antenna
Installing the Internal PC (Optional)
Take out the WiFi antenna from the accessory box and securely fasten it to the rear
WiFi antenna port clockwise.
To install the internal PC, perform the following steps:
Step 1:
Step 2:
Step 3:
Push the internal PC to the special slot at the rear of the screen from right to
left.
Fasten the upper and lower M4 screws.
M4 screws
Ensure that the installation is correct.
The internal PC does not support hot plugging. Therefore, you must insert or remove the
computer after the power supply of the screen is disconnected. Otherwise, the screen or
internal PC may be damaged.
CAUTION

15
Power Off
General Power Switch AC Power
3Getting Started
Do not forcibly disconnect the power supply for the screen when the internal PC is on.
Note
Power On
Step 1:
Step 2:
Step 3:
Step 1:
Plug the power cord completely into the power outlet and the power supply plug.
Plug the power connector into the side of the unit. Please ensure the power
supply is in the range of 100 V - 240 V with frequency at 50 Hz/60 Hz ± 5%.
The power cord must be plugged into a grounded source.
Turn on the general power switch located on the bottom of the unit.
Press the power button on the front control panel or on the remote control.
Press the power button on the front control panel or the power button on
the remote control. The Save meeting discussion page will be displayed as
follows.

16
Step 2: Press the power button on the front control panel or the power button
on the remote control again. The Really end your meeting dialog box will be
displayed as follows.

17
Step 3:
Step 4:
Step 5:
In the Really end your meeting dialog box, click Conrm. The meeting start
page is displayed as follows.
Press the power button on the front control panel or the power button on
the remote control again to power off the panel. The power indicator will turn
off.
If you are not going to use the unit for an extended period of time, we
recommend you switch off the general power switch.
If the cursor position has a big deviation from the actual touch point, calibration is used
to eliminate the deviation. Positioning is required in the following scenarios:
●A computer with internal PC inserted is used.
●A computer is connected through the HDMI or VGA interface.
If an internal PC is equipped, the internal PC and the screen are powered off
simultaneously when you power off the system.
Interface operation on the Android system does not need positioning. External devices
with Microsoft Windows 7 or later versions will require positioning.
Note
Note
Positioning