Newtec NOP1840 PEP-Box User manual

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User Manual
for
NOP1840 PEP-Box Server
Version 1.0

User Manual for NOP1840 PEP-Box Server Copyright
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Copyright
© 2013 Newtec Cy N.V.
The material contained in this document is confidential and intended for use only by parties authorized
by Newtec Cy N.V.
All Rights Reserved. No part of this document may be photocopied, reproduced, stored in a retrieval
system, or transmitted, in any form or by any means without the prior written permission of
Newtec Cy N.V.
Newtec Cy N.V.
Laarstraat 5
9100 Sint-Niklaas, Belgium
Tel: [phone]
Fax [phone]
www.newtec.eu
[e-mail]

User Manual for NOP1840 PEP-Box Server Safety Regulations & Compliancy
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Safety Regulations & Compliancy
The hardware of the device is based on the SC512 SuperMicro server.
Please read this chapter before you install and use this equipment. These safety regulations are partly
based on the SC512 user manual and copyright of SuperMicro.

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Electrical Safety
Before installing or removing signal cables, ensure that the power cables for the system unit and all
attached devices are unplugged.
To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before
relocating the system.
When adding or removing any additional devices to or from the system, ensure that the power cables
for the devices are unplugged before the signal cables are connected. If possible, disconnect all power
cables from the existing system before you add a device.
If the power supply is broken, do not try to fix by yourself. Contact a qualified service technician or
your dealer.
Any mechanical operation on this server must be conducted by certified or experienced engineers.
Before operating the server, carefully read all the manuals included with the server package.
Before using the server, make sure all cables are correctly connected and power cables are not
damaged; If any damage is detected, contact your dealer as soon as possible.
To avoid short circuits, keep paper clips, screws, and staples away from connectors, slots, sockets
and circuitry;
Avoid dust, humidity, and temperature extremes. Place the server on a stable surface.
This product is equipped with a three wire power cable and plug
for the user’s safety. Use the power cable with a properly
grounded electrical outlet to avoid electrical shock.
Part Description
MFR Part #MFR Part #
Rated AC Voltage
DC OutputCurrent
+5V standby 2.0A
+12V 18.0A
+5V 25.0A
+3.3V 15.0A
-12V 1.0A

User Manual for NOP1840 PEP-Box Server Care Pack
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Care Pack
Newtec offers two types of support services package for professional equipment. This guarantees that
you will receive individual attention and personalized services. Care Pack Basic is proposed as a
default service option. However you can enjoy an extended maintenance and support package with
Care Pack Extended.
Both Care Pack’s offer an extended warranty period of 3 years and committed repair times.
Along with the access to the Newtec Service Desk tool, with both Care Pack’s you benefit of Technical
Support by Newtec experts based on the analysis of diagnostic reports and assistance for setting
configuration parameters.
Newtec Care Pack will provide access to the latest patches and maintenance releases.
When opting for Care Pack Extended, on top of the Care Pack Basic services, you will enjoy
competitive repair times and Newtec will handle your requests within a period not exceeding 1
business day. Moreover Newtec experts will remotely access the faulty equipment for diagnostic. You
will also receive personalized notifications on new software releases and Newtec will provide
operational advice and assistance for software upgrade
When not opting for any Care Pack, the equipment will be granted a legal warranty of 12 months and
the support requests related to this equipment will be handled on a best effort basis.
Care Pack Basic
Access to Service Desk tool
The Newtec web-based ticketing tool is intended to provide a Single Point of Contact to manage and
formalize the communication between the customer and Newtec. A personalized access will be given
to the registered Care Pack users.
Newtec Technical Support
Newtec provides technical support through the Service Desk tool or by phone to resolve identifiable
and reproducible problems, and to help identifying problems that are difficult to reproduce. The
customer can also receive assistance for setting configuration parameters.
Diagnostic report analysis
When customers are facing a malfunction on the Newtec equipment, the customer will be asked to
provide a diagnostic report out of the equipment. This report will be analyzed by a Newtec Support
Engineer in order to provide technical assistance and eventually corrective measures to the customer.
3 Year Warranty
Care Pack offers extended warranty with a 3 year period from the date of shipment instead of the
standard warranty of one year. Warranty means:

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•No additional cost neither for repair nor for shipment to customer when defects under normal use
and circumstances;
•Guaranteed repair time (service level dependent);
•All returned units are upgraded to the latest firmware and hardware revisions, unless agreed
differently.
Repair time
When hardware defect is detected on equipment, a Return Material Authorization (RMA) number will
be assigned to the faulty unit and the customer will be asked to return the unit to Newtec for factory
repair. No later than 25 business days after receipt of equipment, Newtec will send back the repaired
equipment.
Software Subscription
Newtec Care Pack provides access, without any additional cost, to the latest patches and
maintenance releases. These updates guarantee product integrity, increase product reliability and
usability, and ensure improved performance.
Care Pack Extended
Extra features on top of Care Pack Basic include:
Newtec Technical Support
Priority technical assistance
Any request for technical support on equipment covered by ‘Care Pack extended’ will be handled with
higher priority. Newtec guarantees response within 1 business day.
Remote troubleshooting
On top of technical support by phone, Newtec support engineer could remotely access the faulty
equipment. Troubleshooting is performed from a remote location so as to evaluate and provide a
solution.
Repair time
No later than 15 business days instead of 25 business days after receipt of equipment, Newtec will
send back the repaired equipment.
Software release notification
Receive personalized notifications on new software releases, including information on the latest
software improvements and known problems (maintenance software release) and on new features
(major software releases).
Assistance for software upgrade
Newtec provides operational advice and assistance for software upgrade process (upgrade of
equipment firmware or feature release).

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Care Pack Guidelines
Order a Care Pack
Care Pack is to be purchased along with Newtec professional equipment. The Care Pack coverage
starts from the date of shipment. Please contact [e-mail] for more details.
Register a Care Pack
After purchase the customer needs to register his Care Pack. On the Newtec equipment, the customer
will find a registration label inviting him to self-register on portal http://www.newtec.eu/support
Care Pack
Guidelines
Order a Care Pack
Care Pack is to be purchased along with Newtec professional equipment. The Care Pack coverage
starts from the date of shipment. Please contact [e-mail] for more details.
Register a Care Pack
After purchase the customer needs to register his Care Pack. On the Newtec equipment, the customer
will find a registration label inviting him to self-register on portal http://www.newtec.eu/support

User Manual for NOP1840 PEP-Box Server About this Manual
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About this Manual
This document provides a quick overview on how to set up the device for the most common use
cases.
This document is intended to help you to:
•Understand the different possibilities of the NOP1840 PEP-Box Server.;
•Understand the basic features of the NOP1840 PEP-Box Server;
•Find your way connecting an configuring the NOP1840 PEP-Box Server.
Cautions & Symbols
The following symbols appear in this manual:
A caution message indicates a hazardous situation that, if not
avoided, may result in minor or moderate injury. It may also refer
to a procedure or practice that, if not correctly followed, could
result in equipment damage or destruction.
A hint message indicates information for the proper operation of
your equipment, including helpful hints, shortcuts or important
reminders.
A reference message is used to direct to; an internal reference
within the document, a related document or a web-link.
Version History & Applicability
Document
version Date Comment
Version 1.0 August 2013 Initial Release

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Related Documentation
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identification or explanation and to the
owners’ benefit, without intent to infringe.
•Applicability Installation and descriptive texts on the server are based on the Super Micro SC512
Chassis Series User’s Manual 1.0b Release Date April 21, 2010;
•The NOP1840 PEP Box terminal reference manual describes the parameters available in the
device.
•Device leaflet (We refer to http://www.newtec.eu/support)
Product Range
For more information about the Newtec products portfolio, please consult our website
http://www.newtec.eu/products/
Feedback
Newtec encourages your comments concerning this document. W e are committed to providing
documentation that meets your needs.
Please send any comments by contacting us at [e-mail].
Please include document and any comment, error found or suggestion for improvement you have
regarding this document.

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Options
NOP1840 PEP-Box Server
Default Configuration
Ordering n°
End user Authentication and accounting, TCP acceleration and session aggregation,
on the fly compression + encryption, VPN support, HTTP/POP3/SMB acceleration
and prefetching. Supports the following PEP-Box Gateways: EL810 and NOP1830.
Rack mount hardware platform.
2.5 Mbit/s 2500 TCP connections
NOP1840
Configuration Options
Category
Max. 1 option per category
Performance 2.5 Mbit/s, 2500 TCP connections Default
2.5 Mbit/s, 75 rules, 2500 con., Prem.* TA-27
5 Mbit/s, 5000 TCP connections* TA-28
5 Mbit/s, 150 rules, 5000 con., Prem.* TA-30
10 Mbit/s, 10000 TCP connections* TA-31
10 Mbit/s, 300 rules, 10000 con., Prem.* TA-33
15 Mbit/s, 15000 TCP connections* TA-34
15 Mbit/s, 450 rules, 15000 con., Prem.* TA-36
20 Mbit/s, 20000 TCP connections* TA-37
20 Mbit/s, 600 rul., 20'000 con., Prem.* TA-39
25 Mbit/s, 25000 TCP connections* TA-48
25 Mbit/s, 750 rules, 25000 con., Prem.* TA-50
Services
Category Max. 1 option per category
Assistance Care Pack Basic GA-06
Care Pack Extended GA-07
Premium: Advanced configuration + traffic shaping and prioritization, congestion avoidance.

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Table of Contents
Copyright ..................................................................................................................................................2
Safety Regulations & Compliancy ............................................................................................................3
Electrical Safety........................................................................................................................................4
Care Pack.................................................................................................................................................5
Care Pack Basic .................................................................................................................................. 5
Care Pack Extended ............................................................................................................................ 6
Care Pack Guidelines .......................................................................................................................... 7
Care Pack ............................................................................................................................................ 7
About this Manual.....................................................................................................................................8
Cautions & Symbols............................................................................................................................. 8
Version History & Applicability ............................................................................................................. 8
Related Documentation ....................................................................................................................... 9
Product Range ..................................................................................................................................... 9
Feedback ............................................................................................................................................. 9
Options............................................................................................................................................... 10
1Introduction......................................................................................................................................15
1.1 Product Summary.................................................................................................................. 15
1.2 Key Features ......................................................................................................................... 16
2Installation .......................................................................................................................................17
2.1 Rack Mounting....................................................................................................................... 17
2.1.1 Preparing for Setup ........................................................................................................... 17
2.1.2 Choosing a Setup Location ............................................................................................... 17
2.1.3 Rack Precautions............................................................................................................... 17
2.1.4 General Server Precautions .............................................................................................. 17
2.1.5 Rack Mounting Considerations.......................................................................................... 18
2.2 AC Power Supply .................................................................................................................. 25
2.2.1 Cable Distribution System.................................................................................................. 25
3Physical Description ........................................................................................................................26
3.1 Front Panel Description ......................................................................................................... 26
3.1.1 Control Panel Buttons, Power / Reset ............................................................................... 26
3.1.2 LEDs .................................................................................................................................. 27
3.2 Back Panel Description ......................................................................................................... 28
3.2.1 Power Supply Unit ............................................................................................................. 28
3.2.2 Server Back Panel Connectors ......................................................................................... 28
3.3 How to Connect ..................................................................................................................... 29
3.3.1 Ethernet Connections Overview ........................................................................................ 29
3.3.2 Cabling............................................................................................................................... 29

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4Technology......................................................................................................................................30
4.1 TelliNet Distributed Performance Enhancing Proxy ............................................................... 30
4.2 NOP1830 PEP-Box Gateway ................................................................................................ 31
4.3 NOP1840 PEP-Box Server.................................................................................................... 31
4.4 Authentication........................................................................................................................ 31
4.5 Transparent Capturing........................................................................................................... 33
4.5.1 TransparentCapturing on NOP1830 PEP-Box Gateway side ........................................... 33
4.5.2 Transparent Capturing on Server Side.............................................................................. 35
4.6 Differentiated Services Code Point (DSCP) Code Forwarding .............................................. 37
4.6.1 Functionality ...................................................................................................................... 37
4.6.2 Activation ........................................................................................................................... 38
4.6.3 Remap to Remote.............................................................................................................. 39
4.6.4 DSCP Dependent Transmission Priorities ........................................................................ 39
4.6.5 DSCP dependent non-TCP congestion control................................................................. 40
5Features ..........................................................................................................................................41
5.1 Mapping the Features to the Products and Their Options..................................................... 41
5.2 Feature Summary.................................................................................................................. 42
5.2.1 TCP Enhancement ............................................................................................................ 42
5.2.2 HTTP Prefetching .............................................................................................................. 42
5.2.3 Authentication .................................................................................................................... 42
5.2.4 Transparent Capturing....................................................................................................... 43
5.2.5 SMB Enhancement............................................................................................................ 43
5.2.6 TelliNet / TelliShape Feedback.......................................................................................... 43
5.2.7 Data Compression ............................................................................................................. 43
5.3 System Core Features........................................................................................................... 44
5.3.1 Security / Encryption.......................................................................................................... 44
5.3.2 Load Sharing ..................................................................................................................... 44
5.3.3 Flow Control....................................................................................................................... 44
5.3.4 Congestion Control ............................................................................................................ 44
5.4 Shaping – Only in Premium Configuration............................................................................. 44
5.4.1 Why Shaping ..................................................................................................................... 44
5.4.2 Feature Description ........................................................................................................... 45
5.5 TelliNet Feedback.................................................................................................................. 47
6Graphical User Interface .................................................................................................................49
6.1 Introduction to the GUI .......................................................................................................... 49
6.2 Connect for Configuration via the Web Interface .................................................................. 49
6.3 General Layout ...................................................................................................................... 50
6.4 Banner ................................................................................................................................... 50

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6.5 Central Stage Window........................................................................................................... 51
6.6 System Control & Configuration Pane................................................................................... 52
6.7 System Status Pane .............................................................................................................. 54
6.8 Alarm Pane ............................................................................................................................ 54
6.9 Configurations Snapshots Pane ............................................................................................ 56
7NOP1840.........................................................................................................................................57
7.1 Monitoring .............................................................................................................................. 57
7.1.1 Monitoring Overview .......................................................................................................... 57
7.1.2 Monitor the Shaping .......................................................................................................... 58
7.2 TelliNet Accounting................................................................................................................ 58
7.2.1 Accounting Records .......................................................................................................... 58
7.2.2 Accounting Systems .......................................................................................................... 59
7.3 Software Daemon.................................................................................................................. 60
7.4 General Shaper Setting ......................................................................................................... 62
7.5 Shaping.................................................................................................................................. 63
7.5.1 Shaping Tree ..................................................................................................................... 63
7.5.2 Traffic Definitions ............................................................................................................... 68
7.6 TelliNet Client Management .................................................................................................. 69
7.7 TelliNet Feedback.................................................................................................................. 70
7.8 TelliNet Server Settings......................................................................................................... 71
7.8.1 General Settings ................................................................................................................ 71
7.8.2 Compression and Encryption ............................................................................................ 71
7.9 Expert Settings ...................................................................................................................... 72
7.10 License Management ............................................................................................................ 72
7.11 Accounting ............................................................................................................................. 73
7.11.1 Accounting Records ...................................................................................................... 73
7.11.2 Settings for Shaping ...................................................................................................... 74
8System ............................................................................................................................................75
8.1 Reboot & Shutdown............................................................................................................... 75
8.2 System Time.......................................................................................................................... 75
8.2.1 Set Time ............................................................................................................................ 75
8.2.2 Time Server Sync .............................................................................................................. 75
8.3 SNMP Management .............................................................................................................. 76
8.3.1 SNMP ................................................................................................................................ 76
8.3.2 SNMP Software Daemon .................................................................................................. 76
8.3.3 Alarms................................................................................................................................ 76
8.3.4 Configuration Files............................................................................................................. 78
8.4 Update Software .................................................................................................................... 79

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8.4.1 Installed Packages............................................................................................................. 79
8.4.2 Install a New Package ....................................................................................................... 82
8.5 System Logs .......................................................................................................................... 83
8.6 Configuration Snapshots ....................................................................................................... 83
8.6.1 Create Snapshots.............................................................................................................. 84
8.6.2 Upload a Configuration Snapshot...................................................................................... 85
9Networking ......................................................................................................................................86
9.1 Interfaces Active Now ............................................................................................................ 86
9.1.1 Edit the Active Interface Parameters ................................................................................. 86
9.1.2 Interfaces Activated at Boot Time...................................................................................... 87
9.2 Routing .................................................................................................................................. 87
9.3 Hostname and DNS Client .................................................................................................... 88
9.4 VRRP Management............................................................................................................... 88
9.4.1 Software Daemon .............................................................................................................. 88
9.4.2 Settings.............................................................................................................................. 88
9.4.3 Configuration File............................................................................................................... 89
10 Security ...........................................................................................................................................90
10.1 Security – User Management ................................................................................................ 90
10.2 Change Password ................................................................................................................. 91
11 Appendix A – Expressions for Shaping Rules (Premium Only) ......................................................92
11.1 Syntax .................................................................................................................................... 92
11.2 Protocol Fields ....................................................................................................................... 92
12 Appendix B – Abbreviations ............................................................................................................95

User Manual for NOP1840 PEP-Box Server Introduction
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1 Introduction
1.1 Product Summary
The NOP1840 PEP-Box® Server is a Performance Enhancing Proxy
(PEP) appliance that combines a number of advanced traffic enhancement and shaping functionalities
for the server side of point-to-point and point-to-multipoint satellite IP network, such as IP trunking
networks. The NOP1840 PEP-Box® Server is to be used in conjunction with the EL810 Mobile PEP-
Box® or the NOP1830 PEP-Box® Gateway. Alternatively, the NOP1840 PEP-Box® Server can also
be used with the TL100 TelliNet Client software installed on third party communication devices.
TCP and HTTP, the most widely used protocols in the Internet, show very poor performance when
being used over high latency and/or lossy networks, such as satellite networks. As a result users
experience slow download speed and surfing performance. Moreover valuable satellite capacity is not
used in the most efficient way.
The ideal solution to overcome such drawbacks is the NOP1840 PEPBox ® Server. The NOP1840
integrates a traffic enhancement technology that accelerates any TCP based transmissions over high
latency networks. At the same time the NOP1840 greatly reduces the TCP data traffic on both forward
and return link by means of data compression as well as TCP packet aggregation and session
multiplexing. This is achieved by using ETCP (Enhanced TCP) instead of TCP over the satellite link.
The NOP1840 PEP Box can be used in conjunction with the EL860 VCM/ACM shaper and
encapsulator, in networks where the transmission bandwidth is varying dynamically. Thanks to the
Cross Layer Optimization capability, the NOP1840 dynamically adjust its performance according to the
changing bandwidth availability. As a result, zero packet loss transmission can be ensured.
The NOP1840 in its default configuration performs the acceleration of popular protocols such as
HTTP, FTP, POP3 and SMB (SMB). The HTTP prefetching technology enhances the web surfing
experience to an extent that the download time for a web site can be reduced by more than 70 %, so
the user has the impression of surfing via regular DSL or Cable based Internet connections. On top of
that, the NOP1840 PEP-Box® Server can secure any data traffic exchanged via the network by
building up an encrypted VPN between the hub and the remote sites.
In the Premium option package the PEP-Box® Server regroups all the features of the default version
in addition to a network policing engine. This engine allows the distribution of the overall available
bandwidth among services and end-users according to configurable criteria, e.g. prioritization of VoIP
traffic. A single NOP1840 PEP-Box® Server appliance supports up to 20 Mbit/s of throughput. For
automated fail-over and higher rates, multiple NOP1840 can be operated in load sharing mode.
The PEP-Box® appliances are based on TelliNet and TelliShape of the Tellitec® IP software product
family.

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1.2 Key Features
•Superior TCP acceleration and advanced security functionalities;
•HTTP, FTP, POP3 and SMB (CIFS) acceleration;
•Traffic aggregation, multiplexing and compression;
•Traffic classification and policing;
•Traffic congestion and packet-loss avoidance;
•Out-of-the-box solution − no additional hardware or software needed at the server-side;
•Server redundancy and load-sharing allows 100 % service availability.

User Manual for NOP1840 PEP-Box Server Installation
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2 Installation
2.1 Rack Mounting
This chapter provides a quick setup checklist to install the chassis into a rack.
Sliding rails are an additional option (GM-01). We refer to the
section Options (on page vi).
2.1.1 Preparing for Setup
Read the following sections before you begin the installation procedure outlined in these sections.
2.1.2 Choosing a Setup Location
Leave enough clearance in front of the rack to enable you to open the front door completely.
Leave approximately 76 centimeter of clearance in the back of the rack to allow for sufficient airflow
and ease in servicing. This product is for installation only in a Restricted Access Location (for example:
dedicated equipment rooms, service closets).
2.1.3 Rack Precautions
Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor with the full
weight of the rack resting on them.
In single rack installation, stabilizers should be attached to the rack. In multiple rack installations, the
racks should be coupled together.
Always make sure the rack is stable before extending a component from the rack. Extend only one
component at a time, extending two or more simultaneously can cause the rack to become unstable.
2.1.4 General Server Precautions
Review the electrical and general safety precautions that came with the components you are adding to
your chassis.
Determine the placement of each component in the rack before you install the rails. Install the heaviest
server components on the bottom of the rack first, and then work up. Use a regulating uninterruptible
power supply (UPS) to protect the server from power surges, voltage spikes and to keep your system
operating in case of a power failure.
Allow the hot plug hard drives and power supply modules to cool before touching them. Always keep
the rack's front door and all panels and components on the servers closed when not servicing to
maintain proper cooling.

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2.1.5 Rack Mounting Considerations
2.1.5.1 Ambient Operating Temperature
If installed in a closed or multi-unit rack assembly, the ambient operating temperature of the rack
environment may be greater than the ambient temperature of the room. Therefore, consideration
should be given to installing the equipment in an environment compatible with the manufacturer’s
maximum rated ambient temperature (Tmra).
2.1.5.2 Reduced Airflow
Equipment must be mounted into a rack so that the amount of airflow required for safe operation is not
compromised
2.1.5.3 Mechanical Loading
Mount the device into a rack so that a hazardous condition does not arise due to uneven mechanical
loading.
2.1.5.4 Circuit Overloading
Consideration should be given to the connection of the equipment to the power supply circuitry and the
effect that any possible overloading of circuits might have on over current protection and power supply
wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing
this concern.
2.1.5.5 Rack Mounting Instructions
Sliding rails are an additional option (GM-01) and can be ordered.
We refer to the section Options (on page vi).
This section provides information on installing the device into a rack unit with the rails provided. There
are a variety of rack units on the market, this means that the assembly procedure differs according to
the rack unit.
Refer to the installation instructions that came with the rack unit
you are using.

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Identifying the parts of the Rack Rails (Optional Item):
Material Used for
Two front brackets
Two sliders
Two rear brackets.
Six screws M3 used to fix onto the sliders the
brackets.
Four M5 screws to fix the sliders into the
rack.
Four washers to assemble the sliders into the
rack.
Four M3 screws to fix the inner sliders on the
server.
Two M5 screws used to assemble the
server.

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Procedure to Assemble the Sliders
Fix the front brackets on the front of the slider.
Fix the rear brackets on the sliders. Do not tighten to strong as adjustment is needed later on when
placing the slider.