IBM System x3250 User manual

Welcome.
Thank you for buying an
IBM server.
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
You can also find the most
current information about
your server at:
http://www.ibm.com/servers
/eserver/support/xseries/index.html/.
Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
Documentation CD.
Installation Guide
Installation Guide
System x3250
Types 4364 and 4365
Turn off the server
and install options.
Did the server
start correctly?
Ye s
No
Go to the Server Support
flow chart on the reverse
side of this page.
Start the server.
Did the server
start correctly?
Ye s
No
Install the server in a rack cabinet
and cable the server and options;
then, restart the server.
Was the
server setup
completed?
Use
ServerGuide to
install the operating
system?
The server is ready to use.
Go to
to register the server.
http://www.ibm.com/support/mysupport/
Go to the Web for instructions:
http://www.ibm.com/servers/
eserver/support/xseries/
index.html
No
Ye s
Ye s
No
Use the IBM
ServerGuide program
to set up and
configure hardware.
Go to the Server Support
flow chart on the reverse
side of this page.
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs

Server Support
Ye s
No
No
See the troubleshooting
information that comes with
the server to determine
the cause of the problem
and the action to take.
Update the firmware to the
latest level.
You can download firmware from
http://www.ibm.com/servers/
eserver/support/xseries/
index.html
No
No Software
Ye s
Ye s
Hardware
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list at
http://www.ibm.com/servers/eserver/
serverproven/compat/us/.
Is the server working
correctly?
Is the problem
solved?
Hardware or
software problem?
View support telephone numbers at
http://www.ibm.com/planetwide/.
View information about IBM Support Line at
or view support telephone numbers at
http://www.ibm.com/services/sl/products/
http://www.ibm.com/planetwide/.
Register the server. Go to
http://www.ibm.com/support/mysupport/.
Ye s
Is the problem
solved?
Is the problem
solved?

IBM System x3250 Ty pes 4364 and 4365
Installation Guide


Note:
Before using this information and the product it supports, read the general information in Appendix B,
“Notices,” on page 51 and the Warranty and Support Information document on the IBM System x
Documentation CD.
Third Edition (January 2007)
©Copyright International Business Machines Corporation 2007. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety ............................v
Chapter 1. Introduction ......................1
The IBM System xDocumentation CD.................2
Hardware and software requirements ................2
Using the Documentation Browser .................2
Notices and statements in this document ................3
Features and specifications .....................4
Major components of the server ...................5
System-board optional-device connectors ...............6
Chapter 2. Installing optional devices ................7
Installation guidelines .......................7
System reliability guidelines....................8
Handling static-sensitive devices ..................8
Removing the cover .......................9
Installing amemory module.....................9
Installing ahard disk drive .....................11
Installing asimple-swap Serial ATA hard disk drive ...........11
Installing ahot-swap hard disk drive ................12
Installing an adapter .......................13
Installing aRemote Supervisor Adapter II SlimLine............17
Completing the installation.....................18
Installing the cover ......................18
Connecting the cables .....................19
Updating the server configuration .................19
Chapter 3. Server controls, LEDs, and power.............21
Front view ..........................21
Rear view ...........................22
Server power features ......................23
Turning on the server .....................23
Turning off the server .....................23
Chapter 4. Configuring the server .................25
Using the ServerGuide Setup and Installation CD ............25
Using the Configuration/Setup Utility program .............26
Using the LSI Logic Configuration Utility program ............26
Using the baseboard management controller ..............27
Chapter 5. Solving problems ...................29
Diagnostic tools overview .....................29
POST beep codes .......................29
POST error codes........................30
Troubleshooting tables ......................37
CD or DVD drive problems ...................37
General problems .......................38
Hard disk drive problems ....................38
Intermittent problems......................39
Keyboard, mouse, or pointing-device problems ............39
Memory problems .......................40
Microprocessor problems ....................41
Monitor problems .......................41
©Copyright IBM Corp. 2007 iii

Optional-device problems ....................44
Power problems .......................45
Serial port problems ......................46
ServerGuide problems .....................46
Software problems ......................47
Universal Serial Bus (USB) port problems ..............48
Video problems........................48
Appendix A. Getting help and technical assistance ..........49
Before you call .........................49
Using the documentation .....................49
Getting help and information from the World Wide Web ..........50
Software service and support ...................50
Hardware service and support ...................50
IBM Taiwan product service ....................50
Appendix B. Notices ......................51
Trademarks ..........................51
Important notes.........................52
Product recycling and disposal ...................53
Battery return program ......................54
Electronic emission notices ....................55
Federal Communications Commission (FCC) statement .........55
Industry Canada Class Aemission compliance statement ........55
Australia and New Zealand Class Astatement ............55
United Kingdom telecommunications safety requirement.........55
European Union EMC Directive conformance statement .........56
Taiwanese Class Awarning statement ...............56
Chinese Class Awarning statement ................56
Japanese Voluntary Control Council for Interference (VCCI) statement ...56
Index ............................57
iv IBM System x3250 Types 4364 and 4365: Installation Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
©Copyright IBM Corp. 2007 v

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Important:
Each caution and danger statement in this document is labeled with anumber. This
number is used to cross reference an English-language caution or danger
statement with translated versions of the caution or danger statement in the Safety
Information document.
For example, if acaution statement is labeled “Statement 1”, translations for that
caution statement are in the Safety Information document under “Statement 1”.
Be sure to read all caution and danger statements in this document before you
perform the procedures. Read any additional safety information that comes with the
server or optional device before you install the device.
vi IBM System x3250 Types 4364 and 4365: Installation Guide

Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid ashock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to aproperly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety vii

Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM®Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
amodule containing alithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
viii IBM System x3250 Types 4364 and 4365: Installation Guide

Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety ix

Statement 4:
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
xIBM System x3250 Types 4364 and 4365: Installation Guide

Statement 8:
CAUTION:
Never remove the cover on apower supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect aproblem with one of these parts, contact
aservice technician.
Statement 26:
CAUTION:
Do not place any object on top of rack-mounted devices.
This server is suitable for use on an IT power-distribution system whose maximum
phase-to-phase voltage is 240 Vunder any distribution fault condition.
Safety xi

xii IBM System x3250 Types 4364 and 4365: Installation Guide

Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM System x3250
Type 4364 or 4365 server and basic instructions for installing some optional
devices. More detailed instructions for installing optional devices are in the User’s
Guide on the IBM System x™Documentation CD, which comes with the server. This
document contains information about:
vSetting up and cabling the server
vStarting and configuring the server
vInstalling some optional devices
vSolving problems
If firmware and documentation updates are available, you can download them from
the IBM Web site. The server might have features that are not described in the
documentation that comes with the server, and the documentation might be updated
occasionally to include information about those features, or technical updates might
be available to provide additional information that is not included in the server
documentation. To check for updates, go to http://www.ibm.com/servers/eserver/
support/xseries/index.html, select System x3250 from the Hardware list, and click
Go.For firmware updates, click the Download tab. For documentation updates,
click the Install and use tab, and click Product documentation.
Note: Changes are made periodically to the IBM Web site. Procedures for locating
firmware and documentation might vary slightly from what is described in this
document.
The server comes with an IBM ServerGuide™Setup and Installation CD to help you
configure the hardware, install device drivers, and install the operating system.
The server comes with alimited warranty. You can obtain up-to-date information
about the server and other IBM server products at http://www.ibm.com/systems/x/ .
Record information about the server in the following table. You will need this
information when you register the server with IBM.
Product name IBM System x3250 server
Machine type 4364 or 4365 (circle the machine type that applies)
Model number _____________________________________________
Serial number _____________________________________________
The model number and serial number are on the ID label on the bezel, as shown in
the following illustration.
©Copyright IBM Corp. 2007 1

ID label
Note: This illustration shows aserial-attached SCSI (SAS) hot-swap hard disk drive
model (3.5-inch drives). ASerial ATA (SATA) hot-swap hard disk drive model
(3.5-inch drives), SATA simple-swap hard disk drive model (3.5-inch drives), and a
SAS hot-swap model with 2.5-inch hard disk drives are also available. This
illustration might differ slightly from your hardware.
For alist of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
See the Rack Installation Instructions document for complete rack installation and
removal instructions.
The IBM System xDocumentation CD
The IBM System xDocumentation CD contains documentation for the server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM System xDocumentation CD requires the following minimum hardware
and software:
vMicrosoft Windows XP, Windows 2000, or Red Hat Linux
v100 MHz microprocessor
v32 MB of RAM
vAdobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents, using Adobe Acrobat Reader
or xpdf. The Documentation Browser automatically detects the regional settings in
your server and displays the documents in the language for that region (if
available). If adocument is not available in the language for that region, the
English-language version is displayed.
Use one of the following procedures to start the Documentation Browser:
2IBM System x3250 Types 4364 and 4365: Installation Guide

vIf Autostart is enabled, insert the CD into the CD drive. The Documentation
Browser starts automatically.
vIf Autostart is disabled or is not enabled for all users, use one of the following
procedures:
–If you are using aWindows operating system, insert the CD into the CD drive
and click Start --> Run.In the Open field, type
e:\win32.bat
where eis the drive letter of the CD drive, and click OK.
–If you are using Red Hat Linux, insert the CD into the CD drive; then, run the
following command from the /mnt/cdrom directory:
sh runlinux.sh
Select your server from the Product menu. The Available Topics list displays all
the documents for your server. Some documents might be in folders. Aplus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.
When you select adocument, adescription of the document is displayed under
Topic Description.To select more than one document, press and hold the Ctrl key
while you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type aword or word string in the Search field and
click Search.The documents in which the word or word string appears are listed in
order of the most occurrences. Click adocument to view it, and press Crtl+F to use
the Acrobat search function or Alt+F to use the xpdf search function within the
document.
Click Help for detailed information about using the Documentation Browser.
Notices and statements in this document
The caution and danger statements in this document are also in the multilingual
Safety Information document, which is on the IBM System xDocumentation CD.
Each statement is numbered for reference to the corresponding statement in the
Safety Information document.
The following notices and statements are used in this document:
vNote: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. Acaution statement is placed just before the description of apotentially
hazardous procedure step or situation.
vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. Adanger statement is placed just before the
description of apotentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introduction 3

Features and specifications
The following information is asummary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Racks are marked in vertical increments of 4.45 cm (1.75 inches). Each increment
is referred to as aunit, or “U.” A1-U-high device is 1.75 inches tall.
Table 1. Features and specifications
Microprocessor:
One Intel®LGA 775 Xeon 3000
series, Pentium®D, or Celeron D,
depending on the server model
Note: Use the Configuration/Setup
Utility program to determine the size
of the L2 cache, speed of the
microprocessor, and speed of the
front-side bus.
Memory:
vMinimum: One or two 512 MB
DIMMs, depending on the server
model
vMaximum: 8GB
vType: PC2-5300, 667 MHz, ECC,
DDR II unbuffered SDRAM DIMMs
only
vSlots: Four dual inline
vSupports 512 MB, 1GB, and 2GB
DIMMs
Drives:
Ultrabay Enhanced: CD or CD/DVD
Expansion bays:
One of the following configurations:
vTwo 3.5-inch slim-high bays for
hard disk drives.
–Hot-swap models: Supports
maximum of two serial-attached
SCSI (SAS) drives or two serial
ATA (SATA) drives.
–Simple-swap models: Supports
maximum of two SATA drives
v
Four 2.5-inch small form-factor
(SFF) hot-swap bays for hard disk
drives. Supports amaximum of four
2.5-inch SAS drives.
Expansion slots:
Two PCI Express x8 slots, one
low-profile and one 3/4-length full
height
Video controller:
vATI ES1000 video on system board
v16 MB DDR video memory
Power supply:
351 watt (110 or 220 Vac
auto-sensing)
Size:
vHeight: 43 mm (1.75 inches, 1U)
vDepth: 559 mm (22 inches)
vWidth: 440 mm (17.32 inches)
vMaximum weight: 12.7 kg (28 lb)
depending on your configuration
Integrated functions:
vTwo Broadcom NetXtreme™GB
Ethernet controllers on the system
board with Wake on LAN®support
vSerial port
vFour USB ports (two on front and
two on rear of server)
vKeyboard port
vMouse port
vSystems-management port if an
optional Remote Supervisor
Adapter II SlimLine is installed
Hard disk controllers:
vSerial ATA (SATA) controller
(simple-swap SATA models)
vSerial-attached SCSI (SAS)
controller with integrated RAID
(hot-swap SAS/SATA models)
Environment:
vAir temperature:
–Server on: 10° to 35°C (50.0°
to 95.0°F); altitude: 0to 914.4
m(3000 ft)
–Server on: 10° to 32°C (50.0°
to 89.6°F); altitude: 914.4 m
(3000 ft) to 2133 m(6998.0 ft)
–Server off: 10° to 43°C (50.0°
to 109.4°F); maximum altitude:
2133 m(6998.0 ft)
–Shipping: -40° to 60°C
(-40° to 140°F); maximum
altitude: 2133 m(6998.0 ft)
v
Humidity:
–Server on: 8% to 80%
–Server off: 8% to 80%
Acoustical noise emissions:
vSound power, idling: 6.5 bel
maximum
vSound power, operating: 6.5 bel
maximum
Heat output:
Approximate heat output in British
thermal units (Btu) per hour:
vMinimum configuration: 341 Btu per
hour (100 watts)
vMaximum configuration: 1024 Btu
per hour (300 watts)
Electrical input:
vSine-wave input (47 -63 Hz)
required
vInput voltage low range:
–Minimum: 100 Vac
–Maximum: 127 Vac
v
Input voltage high range:
–Minimum: 200 Vac
–Maximum: 240 Vac
v
Approximate input kilovolt-amperes
(kVA):
–Minimum: 0.102 kVA
–Maximum: 0.55 kVA
Notes:
1. Power consumption and heat
output vary depending on the
number and type of optional
features that are installed and the
power-management optional
features that are in use.
2. These levels were measured in
controlled acoustical environments
according to the procedures that
are specified by the American
National Standards Institute (ANSI)
S12.10 and ISO 7779 and are
reported in accordance with ISO
9296. Actual sound-pressure levels
in agiven location might exceed
the average stated values because
of room reflections and other
nearby noise sources. The declared
sound-power levels indicate an
upper limit, below which alarge
number of computers will operate.
4IBM System x3250 Types 4364 and 4365: Installation Guide

Major components of the server
Blue on acomponent indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close alatch, and so on.
Orange on acomponent or an orange label on or near acomponent indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component while
the server is running. (Orange can also indicate touch points on hot-swap
components.) See the instructions for removing or installing aspecific hot-swap
component for any additional procedures that you might have to perform before you
remove or install the component.
The following illustration shows the major components in the server.
Note: The illustrations in this document might differ slightly from your hardware.
Riser-card
Assembly
SAS/SATA controller
(some models)
System board
SAS/SATA backplane
(some models)
SATA simple-swap
back panel (some models)
Power supply
Fans
3.5-inch simple-
swap SATA
hard disk drive
(some models)
3.5-inch drive cage
Simple-swap SATA filler
Bezel
3.5-inch hot-swap
hard disk drive
(some models)
CD/DVD
drive
Fans
Hot-swap hard
disk drive filler
Air baffle
Microprocessor
Heat sink
DIMM
2.5-inch
drive cage
2.5-inch hard
disk drive
2.5-inch hard
disk drive
backplane
2.5-inch filler panel
Operator information
panel assembly
CD/DVD interface card
Chapter 1. Introduction 5

System-board optional-device connectors
The following illustration shows the connectors for user-installable optional devices.
Remote Supervisor
Adapter II SlimLine
connector
Other
systems-management
adapter connector
Battery connector
SAS/SATA controller
connector
DIMM 1
connector
DIMM 2
connector
DIMM 3
connector
DIMM 4
connector
Riser-card
connector
The following illustration shows the location of the PCI Express slots on the
riser-card assembly.
PCI Express x8 slot 1
PCI Express x8 slot 2
6IBM System x3250 Types 4364 and 4365: Installation Guide