Multitech MTASR3-200 User manual

Remote Access Device
Remote Access Server
with Integrated
WAN Devices
Model MTASR3-200
Quick Start Guide

Quick Start Guide
S000334B Revision B
RASFinder Model MTASR3-200
This publication may not be reproduced, in whole or in part, without
prior expressed written permission from Multi-Tech Systems, Inc.All
rights reserved.
Copyright © 2004-07 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc.makes no representations or warranties
with respect to the contents hereof and specifically disclaims any
implied warranties of merchantability or fitness for any particular
purpose.Furthermore, Multi-Tech Systems, Inc.reserves the right
to revise this publication and to make changes from time to time in
the content hereof without obligation of Multi-Tech Systems, Inc.to
notify any person or organization of such revisions or changes.
Record of Revisions
Revision Description
AReplaces printed Quick Start 82072506 (5/31/00).
(2/25/04) Manual revised to remove coax cable connection.
BUpdated the Technical Support contact list and
(6/20/07) warranty statement and corrected the pin out for the
command cable.Updated CD image.
Patents
This Product is covered by one or more of the following U.S.
Patent Numbers: 5.301.274; 5.309.562 ; 5.355.365; 5.355.653;
5.452.289;5.453.986 .Other Patents Pending.
TRADEMARK
The Multi-Tech logo and RASFinder are trademarks of Multi-Tech
Systems,Inc.Windowsisa registeredtrademarkofMicrosoftCorpora-
tion in the United States and other countries.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
Fax [phone]
Tech Support [phone]
Internet Address: http://www.multitech.com

iii
Contents
Introduction.................................................................................... 4
Related Documentation ................................................................. 4
Safety Warnings ............................................................................ 5
Unpacking your RASFinder ........................................................... 6
Cabling your RASFinder ................................................................ 7
InstallingYour RASFinder Software ............................................... 9
IP Routing Setup ................................................................... 14
Setting UpYour Remote User Database...................................... 17
Setting Up Remote Access Dial In User Server (RADIUS).......... 25
Final Routing Setup .................................................................... 28

RASFinder MTASR3-200 Quick Start Guide
4
Introduction
Welcome to Multi-Tech's RASFinder™, Model MTASR3-200, a
dial-up Remote Access Server (RAS) with three built-in 56K
modems for connecting telecommuters and mobile users to a
corporate LAN. A secondary capability of the RASFinder is LAN-
to-LANrouting.
In its basic (remote access) function, the RASFinder supports up
to three concurrent dial-in sessions and IP or IPX remote access.
It also provides dial-out and faxing support for PC users on a
Novell IPX network.
The RASFinder features a 10BaseT port for local LAN connection,
a Command Port for configuration, and three internalV.90
modems*.System management is provided through the command
port using bundled Windows®based software which provides
easy-to-use configuration menus.
Remote Access Device
Figure 1. RASFinder Model MTASR3-200
Note: Although these modems are capable of 56K bps download
performance, line impairments, public telephone infrastructure and
other external technological factors currently prevent maximum 56
Kbpsconnections.
Related Documentation
The MTASR3-200 Quick Start Guide is intended to be used by
qualified systems administrators and network managers. This
quick start guide provides the necessary information for a qualified
person to unpack, cable, load software, and configure the unit for
properoperation.

Introduction
Safety Warnings
1. Never install phone wiring during a lightning storm.
2. Never install phone jacks in wet locations unless
the jack is specifically designed for wet locations.
3.This product is to be used with UL and cUL listed computers.
4. Never touch uninsulated phone wires or terminals unless
the phone line has been disconnected at the network
interface.
5. Use caution when installing or modifying phone lines.
6. Avoid using a phone (other than a cordless type) during an
electrical storm. There may be a remote risk of electrical
shock from lightning.
7. Do not use the phone to report a gas leak in the vicinity of
the leak.
8. To reduce the risk of fire, use only No.26 AWG or larger
Telecommunication line cord.
5

RASFinder MTASR3-200 Quick Start Guide
6
Unpacking your RASFinder
Remove all items from the box.See Figure 2.
MADEINU.S.A
MADE IN U.S.A
RD TD CL LK RD TD CD NS DS RD TD CD
V35
Remote Access Device
www.multitech.com
Voice/Fax over IP Networks
200
Remote Access Device
Figure 2. UnpackingYour RASFinder

Cabling
Cabling your RASFinder
Cabling your RASFinder involves making the proper WAN,
Ethernet, Command Port, and Power connections. Figure 3 shows
the back panel connectors and the associated cable connections.
TThe following procedure provides step-by-step instructions for
connecting the cables to your RASFinder.
WAN Connections
Power Connection
Ethernet Connection
LINK3 LINK2 LINK1 ETHERNET C MMAND P WER
10BASET 10BASE2
N
FF
Command Cable
(supplied)
User-Supplied Cable
DB 5 (male) to
DB9 (female)
Figure 3. Cable Connections
1. Connect the RASFinder to a PC using the short RJ-45 to
DB9 (female) cable provided with your unit.Plug the RJ-45
end of the cable into the Command Port of the RASFinder
and the other end into the PC's serial port.See Figure 3.
2. Connect an RJ-45 (UTP) cable to the 10 BASE-T
connector on the back of the RASFinder. Connect the
other end of the cable to your LAN.
3. Connect one end of an RJ-11 cable to each of the LINK
Connectors on the RASFinder (labeled LINK 1,
LINK 2, and LINK 3) and connect the other end to the
phone jacks (as shown in Figure 3).
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RASFinder MTASR3-200 Quick Start Guide
8
4. Connect one end of the power supply to a live AC outlet
and connect the other end to the RASFinder as shown in
Figure 3.The power connector is a 6-pin circular DIN
connector.
5. Turn on power to the RASFinder by setting the backpanel
ON/OFF switch to the ON position.Wait for the Fail LED
on the RASFinder to go OFF before proceeding.This may
take a couple of minutes to go OFF.
At this time your RASFinder is completely cabled and
powered on.
Proceed to the next section to install the RASFinder software.

Software
Installing Your RASFinder Software
The RASFinder software is set up to default to a Remote Access
Server (RAS) application.Within the RAS application, you can
configure the RASFinder to communicate with either a Radius
Server for centralized network security or a proprietary Remote
User Data base utility to establish your remote user profiles.You
can also configure the RASFinder as a router for LAN-to-LAN
routing.
The RASFinder CD-ROM contains your RASFinder software, this
Quick Start, and the User Guide.The RASFinder CD-ROM is auto-
detectable, and should start automatically when inserted into your
CD-ROM drive. After configuring your RASFinder, you can view
the User Guide by clicking theView Manuals icon and selecting
either the Quick Start or User Guide.
1. Insert the RASFinder CD-ROM into the CD-ROM drive on your
local PC.The CD-ROM should start automatically;however, it
may take 10 to 20 seconds for the RASFinder screen to
appear.
If the RASFinder Splash screen does not appear automatical-
ly, click My Computer, right-click the CD-ROM drive icon, then
click (Autorun or AutoPlay).
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RASFinder MTASR3-200 Quick Start Guide
2. When the RASFinder screen appears, click the Install RAS
Software button.
3. The welcome screen is displayed.
Press Enter or click Next> to continue.
4. The Choose Destination Location dialog box is displayed.
Follow the onscreen instructions to install your RASFinder
software.
You can either choose a different Destination Location for your
RASFinder software by clicking Browse, or select the default
destination by pressing Enter or clicking Next>.
It is recommended that you accept the default folder,
C:\RASFind.xxx
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Software
5. The Select Program Folder dialog box appears.
Press Enter or click Next> to continue
6. The software is loaded onto your PC, then the next dialog box
enables you to designate the COM port of the PC that is
cabled to the RASFinder. On the Select Port field, click the
down arrow and choose the COM port of your PC (COM1 --
COM4) that is cabled to the RASFinder.
Click OK to continue.
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RASFinder MTASR3-200 Quick Start Guide
7. The Setup Complete dialog box is displayed.
Click Finish to continue.
8. The following message is displayed:
9. Click No to skip the upgrade process.The following message
appears:
10. Click Yes to download the default setup. (Clicking No prevents
you from setting up the defaults and downloading them to the
RASFinder; instead, you are returned to the desktop, where
12

Software
you will see a window with shortcut icons for the various utility
programs in the software.)
11. The Default Parameters dialog box appears.This dialog box
allows you to enable or disable IPX routing, assign the router
name (required for IPX routing), establish the IP address and
mask for the LAN port, set up the remote addresses for the
WAN ports, and disable any WAN ports not used.
12. If your network protocol is IPX, continue with the following step.
However, if your network protocol is IP, click the IPX Routing
Enable check box to disable IPX, then proceed to step 14.
IPX Routing Setup
13. Router Name: If this is the only RASFinder on your network,
you can use the default Router Name (MTROUTER); other-
wise, you must assign a new Router Name in this field.The
Router Name can be any printable ASCII string of up to 8
characters (can be mixed uppercase and lowercase).The
RASFinder will use this name to advertise its service in the
IPX internetwork or as an AG Server, if that service is support-
ed. Proceed to step 15.
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RASFinder MTASR3-200 Quick Start Guide
IP Routing Setup
14. For IP Routing, after you have enter your unique LAN address,
and the WAN Remote Addresses have to be in the same
network as the IP Address.
In the IP group, change the default LAN IP Address that is
assigned to your RASFinder’s LAN port.As you click OK,
sequential addresses will appear in the Remote address fields
forWAN1, 2, and 3. [See above, where the Ethernet IP Ad-
dress was entered as 192.168.2.112, and the software applied
14

Software
the next three sequential addresses (192.168.2.113,114, and
115) to WAN1, WAN2, and WAN3, respectively.]
15. The Checking Router dialog box is displayed with the message
Ready to Download Wizard Setup displayed. Click OK to
proceed
16. The Writing Setup dialog box (with the current date and the
file size in bytes) is displayed as the setup configuration is
written to the RASFinder.
17. Next, the Rebooting dialog box is displayed.
18. Check to ensure that the Fail LED on the RASFinder goes Off
after the download is complete and the RASFinder is rebooted
(the Rebooting dialog box goes away).This may take several
minutes as the RASFinder reboots.
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RASFinder MTASR3-200 Quick Start Guide
19. You are returned to the Multi-Tech RASFinder AutoRun
screen where you can now install Acrobat Reader (by clicking
the Install Acrobat Reader icon) or View Manuals.
To view the User Guide or this Quick Start, click the View
Manuals icon.
20. If you are going to extablish your remote user profile database
using the proprietary Remote User Database utility, proceed to
the next section; if you are going to use a Radius server for
centralized network security, proceed to the section entitled,
Setting Up Remote Access Dail In User Server (RADIUS).
For Routing, proceed to the last section (Final Routing Setup)
to set up the RASFinder as a router.
16

Software
Setting Up Your Remote User Database
The proprietary Remote User Data Base supports remote dial-in
users for user name, password, and port availability.Each dial-in
user needs an entry in this database.You can add remote users,
remove users, or edit information in the database.
1. From your desktop, click Start |Programs |RASFinder x.xx |
Remote User Data Base, or double-click the Remote User
Data Base icon in the RASFinder x.xx icon group window
(below).
2. An Accounting Info - Read screen appears briefly, then the
Users List dialog box is displayed.
Click Add and the Add Users dialog box is displayed.
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RASFinder MTASR3-200 Quick Start Guide
3. The Add Users dialog box is displayed.
4. Build your user database by filling in the following fields for
each user.
User Name
The User Name can have up to 39 characters. All printable
characters are permitted, except no blanks are allowed in
the user name. In dial-in and dial-out applications, the user
name is treated as a case insensitive string.
Password
The Password can have up to 10 characters.In places
where the password is used as a character string, it is
treated as a case insensitive string.Elsewhere (PPP’s
CHAP), it is treated as a case sensitive pattern.
Filter
This drop-down list enables you to select a given user by
means of the unique filter ID entry that was assigned to
that user on the Add/Edit Filters dialog box.The filter IDs
are unique alphanumeric Identifiers of up to 9 characters
in length.
Call Back
Clicking this check box enables the Call Back function.
Click ONLY this check box if the user can choose the
number where he is to be called.That remote user would
then use a standard PPP client or ASCII terminal dial-in.
18

Remote User Data Base
To enable Call Back Security, check (activate) both the
Call Back option and the Call Back Security Enabled
option and fill in the call back number and delay fields.
Call Back Security Enabled
This parameter is of use in dial-in applications where the
user must always be called back at a specific phone
number. For call back security, the administrator assigns
the call back number and the call back delay.
Call Back Number
The call back number is active only if Call Back Security is
enabled (checked).This is the pre-assigned number where
the user will be called back.The user cannot choose the
callback number while at the remote location.
Note: The Call Back Number can be entered either with or
without dashes, the modem will simply ignore the dashes.
Call Back Delay
Call back delay is active only if callback security is
enabled.This entry specifies the duration (in seconds)
after which the user will be called back at the
administrator-assigned number.
Dial In Ports
The system administrator can enable (highlight) WAN
Ports 1,2, and/or 3 to be made available for dialing in to
the RASFinder.
Dial Out Ports
The system administrator can enable (highlight) WAN
Ports 1,2, and/or 3 to be made available for dialing out
from the RASFinder.
Click the Rights button to assign user permissions for the
remote user.
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RASFinder MTASR3-200 Quick Start Guide
5. The User Permissions dialog box is displayed.
6. Build your user permissions by filling in the following fields for
each remote user.
Auto Protocols
This group enables the system administrator to assign
either unrestricted LAN/intranet access or limited protocol
access.The following three options are provided.
None
This option (the default setting) gives the user unrestricted
access to the LAN/Intranet.
Telnet
This option allows Telnet sessions between the designated
server (defined by the Host IP Address field) and the
remote users.Telnet is an applications-level protocol
commonly found in IP-based networks that allow terminal
emulation at a remote workstation.If you selectTelnet, you
must enter an IP address in the Host IP Address field.This
limits the user to only specific functions on the network.
RLogin
This option allows the RASFinder to be used as an RLogin
client for connecting to an RLogin Server (defined by the
20