Newtech Vista Series User manual

Warranty, Installation Instructions
& Product Care Manual
Thank you for purchasing one of our products from the Vista Range.
NEWTECH RECOMMENDS THAT A QUALIFIED TRADESPERSON INSTALL
THIS PRODUCT AND THAT IT IS INSTALLED TO A PROFESSIONAL
STANDARD. This product carries a full warranty against faulty workmanship
and materials. Please inspect for damage before installation. It is the
responsibility of the installer to make any adjustments to doors/drawers
after installation if required.
IMPORTANT
BATHROOMWARE DESIGN INNOVATION
Note: The information in this manual applies to the Vista Range products manufactured in NZ.
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NZ

Preparation
Newtech recommends that a qualified trades person install this product and that it
is installed to a professional standard. This product carries a full warranty against
faulty workmanship and materials. Please inspect for damage before installation.
It is the responsibility of the installer to make any adjustments to doors/drawers
after installation if required.
POSITIONING & VENTILATION
1. CHECK SUPPORT NOGS
2. ENSURE WALLS ARE PLUMB AND FLOORS ARE LEVEL
3. CHECK PLUMBING POSITIONS PROPERLY ALIGN
• The floor needs to be level and the wall straight.
• A gap of at least 150mm needs to be left between a bath and vanity unit.
• Do not expose vanity unit to shower spray.
• A water barrier, e.g. a glass shower panel needs to be between any vanity unit and shower
• It is important that the bathroom is adequately ventilated as high humidity can lead to
deterioration of materials.
Wall hung furniture and wall hung ceramic basins require fixing to support nogs fitted
between the studs, as detailed, to give a solid wall backing to attach the vanity. If necessary
fix additional support nogs at desired height for cabinet and basin fixing. Ensure total width of
support nog exceeds vanity width. Refer to step 6b ‘fixing basins’
Ensure the Wall is plumb and straight, ensure floor is level. If you fix the product to a non-plumb
wall or floor the following will happen:
• Your door or drawers will not operate correctly
• Door or drawer adjustments will not align.
• Basins will not sit level, which may cause water to pool or not drain correctly
If it is not possible to make the wall or floor plumb and straight you must pack the vanity out so
that it does not follow the out of aligned wall.
Floor standing vanities must sit on a level floor or be packed to sit level and true.
Measure and mark the cabinet for the location of waste and hot/cold water supply. Drill from the
inside of the cabinet using appropriately sized holesaw.
Note: If your product has any electrical fittings please allow for this and talk to your electrician.
2

3
Vanity Unit Installation
PREPARE THE CABINET TAP HOLE
LEVEL THE VANITY
SECURE THE CABINET
MEASURE UP
CONTINUED ON NEXT PAGE...
Remove doors & drawers and drill holes for plumbing in the back panel and/or base of
the cabinet with an appropriate sized hole saw. Pre-drill screw locations for fastening to
wall - see page 6.
Our Compac basin & StoneCast Stab tops requires a tap hole to be drilled . We
recommend using a Blue-Mole 35mm hole saw. Ensure to drill the hole from the top of
the basin.
Cabinet Mounting Brackets require solid fixing (145 x 45mm) behind the wall surface. It must be capable of anchoring 35mm length with a 12g Screw Thread centred 75mm down
from the proposed top of cabinet height (see detail B). Note: The vanity basin top will sit above this height). Each bracket supports up to 100kg.
NOTE: Cabinets require additional fixing points evenly spaced at 300mm along the top back edge of back (see detail C).
Note: Floor standing vanities should likewise, be checked for sitting level, plumb and
square and suitably packed to achieve this. Fix to the wall to secure through mounting
brackets on the back rail.
Mark the position of the top of the vanity - factor in the top/ basin thickness to get the
correct height. Use a single screw in centre of vanity, or use some support stands to
hold the cabinet in place, ready for installation.
DETAIL A DETAIL B
C
300
300
30

FIXING THE BASIN
SEAL
CLEAN
Position the top so that it has an equal amount of overhang on each side and use a
level to ensure the vanity top surface is level.
Note: If the vanity is being installed in a corner, a packing strip is required and basin
location will vary.
Apply silicone on the seam between the edge of the vanity top and the wall, smooth
the bead, and allow to cure before use. Materials used for the construction of this unit
are water resistant and not waterproof. A fine bead of sealant (specifically formulated
for bathrooms) must be used to seal edges where water penetration can occur i.e.
Between the basin and the cabinet and between the wall and floor of the cabinet.
Clean away all building residue from the cabinet. Take care to dry any spillage or
leakage of water on or inside the cabinet during installation. Note: Ensure drawer
runners are free of building residue as this may eect the operation.
1. Apply Silicone Sealant (not included) to all four corners of the cabinet
2. Place the vanity top/basin onto the cabinet
3. If installing a basin with wall bolt fixings - ensure basin bolts is fixed into nogs with
supplied fixings as well as using a silicone sealant to the top edge of the cabinet.
4
Vanity Unit Installation Continued...
FITTING THE WASTE
When installing a waste, be wary not to overthighten, as doing so can cause the
ceramic to crack. Make sure to use appropriate waste for the basin. Basins fitted with
an overflow require an overflow waste. Basin’s without overflow should not have
overflow waste fitted, as this can cause leaking. Ensure that no excess silicone or putty
is obstructing the water flow.
FIXING THE BASIN

5
Mirror Units & Tower Stations
TOWER STATION INSTALLATION
MIRROR ADJUSTMENT
• Remove all doors & drawers.
• Mark the position of the top of the cabinet.
• Position unit and check that it is sitting level
Securely fasten cabinet to the wall through the back. Align cabinet with nogs or studs.
We recommend using a minimum of two fixings at both the top and bottom of the
cabinet. Re-install all doors & drawers
MIRROR UNIT INSTALLATION
• Place cabinet on a flat surface to remove all doors. Keep mirror doors in a safe area
where they will not get damaged.
• Position cabinet on the wall at the desired height, ensure cabinet is level and mark
the four corners on the wall. (Note: Avon doors overhang the top and bottom of the
cabinet - consider this when positioning its height)
• If the mirror cabinet has been supplied with shelves. Place them back into the cabinet, ensure the shelves are fitted into the shelf supports correctly.
• Install doors back into position and adjust.
Note: If you are installing a light with your mirror make sure you consult with your electrician first.
• Securely fasten cabinet to the wall through the back. Ensure the fixings will be into
studs on each side of the cabinet as close to the top and bottom of the cabinet.
• Re-install doors.

Hinge Adjustments
HINGE REMOVAL HINGE OVERLAY ADJUSTMENT
To remove the door hinge lift the catch at back of hinge (1), lift body o hinge plate (2)
and slide body of hinge forward (3).
To adjust the door horizontally, using a screwdriver (as pictured) turning clockwise or
anti-clockwise until alignment is straight.
100 www.hettich.com
Installation
1. 2.
Removal
3
1.
2.
3.
Overlay adjustment
(+)
(-)
Depth adjustment
(+) (-)
Oblong hole height adjustment
(+)
(-)
Eccentric cam height adjustment
(+)
(-)
Cup installation for screwing on
ø 3,5 x 16
Cup installation for pressing in
Fast assembly concealed hinge
Intermat
Installation notes
100 www.hettich.com
Installation
1. 2.
Removal
3
1.
2.
3.
Overlay adjustment
(+)
(-)
Depth adjustment
(+) (-)
Oblong hole height adjustment
(+)
(-)
Eccentric cam height adjustment
(+)
(-)
Cup installation for screwing on
ø 3,5 x 16
Cup installation for pressing in
Fast assembly concealed hinge
Intermat
Installation notes
DOOR HINGE HEIGHT ADJUSTMENT
To adjust the height of the door release both hinge plate retaining screws (anti-
clockwise), slide hinge plate up or down to correct position and tighten hinge
plate retaining screws.
HINGE DEPTH ADJUSTMENT
To adjust the gap between the cabinet and door, using a screwdriver (as pictured)
turning clockwise or anti-clockwise until alignment is straight.
100 www.hettich.com
Installation
1. 2.
Removal
3
1.
2.
3.
Overlay adjustment
(+)
(-)
Depth adjustment
(+) (-)
Oblong hole height adjustment
(+)
(-)
Eccentric cam height adjustment
(+)
(-)
Cup installation for screwing on
ø 3,5 x 16
Cup installation for pressing in
Fast assembly concealed hinge
Intermat
Installation notes
100 www.hettich.com
Installation
1. 2.
Removal
3
1.
2.
3.
Overlay adjustment
(+)
(-)
Depth adjustment
(+) (-)
Oblong hole height adjustment
(+)
(-)
Eccentric cam height adjustment
(+)
(-)
Cup installation for screwing on
ø 3,5 x 16
Cup installation for pressing in
Fast assembly concealed hinge
Intermat
Installation notes
6

Drawer Runner Adjustments
www.hettich.com
160
155
Technik für Möbel
Removing railing
1.
2.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Removing front panel
1.
2.
3.
Drawer
Pot-and-pan drawer
Internal drawer 100
Internal pot-and-
pan drawer 100
Installing side stabiliser
ø 2,5
22,5
40
EB 9,5 = 14,6
EB 10,5 = 14,6
EB 12,5 = 12,6
ø 3,5 x 16
EB 9,5 / 10,5 = LB - 2 x EB - 37
EB 12,5 = LB - 2 x EB - 33
12,6
11_Atira_HAU_Montage_148_167.indd 155 13.04.16 17:14
154 www.hettich.com
Installing Quadro drawer runner
ø 4 x 16 ø 6,3 x 14
≥16
Installing drawer
Adjusting front panel, drawer
± 1,5
± 2
Adjusting front panel, pot-and-pan drawer with railing
± 1,5
± 2
2. 1.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Installing cover cap Removing drawer
1.
2.
11_Atira_HAU_Montage_148_167.indd 154 13.04.16 17:14
www.hettich.com
160
155
Technik für Möbel
Removing railing
1.
2.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Removing front panel
1.
2.
3.
Drawer
Pot-and-pan drawer
Internal drawer 100
Internal pot-and-
pan drawer 100
Installing side stabiliser
ø 2,5
22,5
40
EB 9,5 = 14,6
EB 10,5 = 14,6
EB 12,5 = 12,6
ø 3,5 x 16
EB 9,5 / 10,5 = LB - 2 x EB - 37
EB 12,5 = LB - 2 x EB - 33
12,6
11_Atira_HAU_Montage_148_167.indd 155 13.04.16 17:14
154 www.hettich.com
Installing Quadro drawer runner
ø 4 x 16 ø 6,3 x 14
≥16
Installing drawer
Adjusting front panel, drawer
± 1,5
± 2
Adjusting front panel, pot-and-pan drawer with railing
± 1,5
± 2
2. 1.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Installing cover cap Removing drawer
1.
2.
11_Atira_HAU_Montage_148_167.indd 154 13.04.16 17:14
REMOVING DRAWER INSERTING DRAWERS
Open the drawer fully. Press the grey levers inwards located under the drawer and
pull the drawer forward with both hands place either side of the drawer.
With the drawer runners fully retracted, place the drawer back onto the runners, push
closed and listen for a double click and push closed.
www.hettich.com
160
155
Technik für Möbel
Removing railing
1.
2.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Removing front panel
1.
2.
3.
Drawer
Pot-and-pan drawer
Internal drawer 100
Internal pot-and-
pan drawer 100
Installing side stabiliser
ø 2,5
22,5
40
EB 9,5 = 14,6
EB 10,5 = 14,6
EB 12,5 = 12,6
ø 3,5 x 16
EB 9,5 / 10,5 = LB - 2 x EB - 37
EB 12,5 = LB - 2 x EB - 33
12,6
11_Atira_HAU_Montage_148_167.indd 155 13.04.16 17:14
154 www.hettich.com
Installing Quadro drawer runner
ø 4 x 16 ø 6,3 x 14
≥16
Installing drawer
Adjusting front panel, drawer
± 1,5
± 2
Adjusting front panel, pot-and-pan drawer with railing
± 1,5
± 2
2. 1.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Installing cover cap Removing drawer
1.
2.
11_Atira_HAU_Montage_148_167.indd 154 13.04.16 17:14
Technik für Möbel 161
155
Technik für Möbel
Removing railing
1.
2.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Removing front panel
1.
2.
3.
Drawer
Pot-and-pan drawer
Internal drawer 100
Internal pot-and-
pan drawer 100
Installing side stabiliser
ø 2,5
22,5
40
EB 9,5 = 14,6
EB 10,5 = 14,6
EB 12,5 = 12,6
ø 3,5 x 16
EB 9,5 / 10,5 = LB - 2 x EB - 37
EB 12,5 = LB - 2 x EB - 33
12,6
11_Atira_HAU_Montage_148_167.indd 155 13.04.16 17:14
INSTALLING & REMOVING COVER CAP REMOVING GALLERY RAILS
Extend the drawer out and either pull the cap o or push back on. To remove the gallery rails, slide the white tabs (1) towards the back of the drawer, the
gallery rail will lift out of front connector.
7CONTINUED ON NEXT PAGE...
Technik für Möbel
161
155
Technik für Möbel
Removing railing
1.
2.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Removing front panel
1.
2.
3.
Drawer
Pot-and-pan drawer
Internal drawer 100
Internal pot-and-
pan drawer 100
Installing side stabiliser
ø 2,5
22,5
40
EB 9,5 = 14,6
EB 10,5 = 14,6
EB 12,5 = 12,6
ø 3,5 x 16
EB 9,5 / 10,5 = LB - 2 x EB - 37
EB 12,5 = LB - 2 x EB - 33
12,6
11_Atira_HAU_Montage_148_167.indd 155 13.04.16 17:14
REMOVING DRAWER FRONT
To remove the front panel extend the drawer and remove the cover cap. Disconnect the gallery rails and remove the pin located underneath the drawer front. The pin is removed by
pressing lightly on the base of the drawer. Once removed, push the blue button, then the drawer front can be released and lifted out.
Main drawer
and internal
cosmetic drawer
NOTE: The drawer runner adjustments apply to all cabinetry drawers, including the internal cosmetic drawer.
Pin located
underneath
drawer front

Trouble Shooting
I have noticed damage on my product -
should I install it?
I can’t find dimensions
& specifications for my vanity unit?
My basin has limescale marks - how do I
get rid of them?
How do I go about processing a service request?
I need some spare parts for my product.
How do I get them?
My softclose drawer is not closing properly
I’m not sure what I should clean my basin
and cabinet with.
Local water supply and/or basin has not been
regularly cleaned
Incorrect installation or an
obstruction is preventing the drawer from
closing
No - please contact the merchant you purchased it
through.
Find all our cabinet specifications at: www.newtech.co.nz
We recommend regular cleaning to avoid limescale
build up. You can use a solution of vinegar and water to
remove limescale.
Refer to warranty information over the page.
Contact the merchant you purchased your product through
or check the ‘Spare parts re-order list’ on the resources
page of the Newtech website.
• Check that there is nothing obstructing the drawer such
as plumbing or a tap hose
• Check that the drawer box has been installed correctly
• Check that the cabinet is installed correctly i.e. level & wall
is plumb and consult your installer.
Mild detergent and warm water. See page 8 for basin &
cabinet care tips.
PROBLEM LIKELY CAUSE SOLUTION
Drawer Runner Adjustments continued ....
8
ADJUSTING FRONT PANELS (DRAWER FRONTS)
1. Remove the plastic covers on the side. 2. To make adjustments up or down use the little cogged wheels to turn each side as above. 3. To make adjustments left and right use a
screwdriver to adjust the screw on the right hand drawer side as above. 4. To make adjustments in and out slide the square gallery rail cover back and use a screwdriver to turn the
gallery rail adjuster as above.
www.hettich.com
160
155
Technik für Möbel
Removing railing
1.
2.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Removing front panel
1.
2.
3.
Drawer
Pot-and-pan drawer
Internal drawer 100
Internal pot-and-
pan drawer 100
Installing side stabiliser
ø 2,5
22,5
40
EB 9,5 = 14,6
EB 10,5 = 14,6
EB 12,5 = 12,6
ø 3,5 x 16
EB 9,5 / 10,5 = LB - 2 x EB - 37
EB 12,5 = LB - 2 x EB - 33
12,6
11_Atira_HAU_Montage_148_167.indd 155 13.04.16 17:14
154 www.hettich.com
Installing Quadro drawer runner
ø 4 x 16 ø 6,3 x 14
≥16
Installing drawer
Adjusting front panel, drawer
± 1,5
± 2
Adjusting front panel, pot-and-pan drawer with railing
± 1,5
± 2
2. 1.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Installing cover cap Removing drawer
1.
2.
11_Atira_HAU_Montage_148_167.indd 154 13.04.16 17:14
3.
www.hettich.com
160
155
Technik für Möbel
Removing railing
1.
2.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Removing front panel
1.
2.
3.
Drawer
Pot-and-pan drawer
Internal drawer 100
Internal pot-and-
pan drawer 100
Installing side stabiliser
ø 2,5
22,5
40
EB 9,5 = 14,6
EB 10,5 = 14,6
EB 12,5 = 12,6
ø 3,5 x 16
EB 9,5 / 10,5 = LB - 2 x EB - 37
EB 12,5 = LB - 2 x EB - 33
12,6
11_Atira_HAU_Montage_148_167.indd 155 13.04.16 17:14
154 www.hettich.com
Installing Quadro drawer runner
ø 4 x 16 ø 6,3 x 14
≥16
Installing drawer
Adjusting front panel, drawer
± 1,5
± 2
Adjusting front panel, pot-and-pan drawer with railing
± 1,5
± 2
2. 1.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Installing cover cap Removing drawer
1.
2.
11_Atira_HAU_Montage_148_167.indd 154 13.04.16 17:14
2.
www.hettich.com
160
155
Technik für Möbel
Removing railing
1.
2.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Removing front panel
1.
2.
3.
Drawer
Pot-and-pan drawer
Internal drawer 100
Internal pot-and-
pan drawer 100
Installing side stabiliser
ø 2,5
22,5
40
EB 9,5 = 14,6
EB 10,5 = 14,6
EB 12,5 = 12,6
ø 3,5 x 16
EB 9,5 / 10,5 = LB - 2 x EB - 37
EB 12,5 = LB - 2 x EB - 33
12,6
11_Atira_HAU_Montage_148_167.indd 155 13.04.16 17:14
154 www.hettich.com
Installing Quadro drawer runner
ø 4 x 16 ø 6,3 x 14
≥16
Installing drawer
Adjusting front panel, drawer
± 1,5
± 2
Adjusting front panel, pot-and-pan drawer with railing
± 1,5
± 2
2. 1.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Installing cover cap Removing drawer
1.
2.
11_Atira_HAU_Montage_148_167.indd 154 13.04.16 17:14
4.

Product Care
Newtech products are produced from materials that are well suited to the bathroom. Our vanities are designed to be water
resistant, not water proof. It is important that your bathroom is adequately ventilated to eliminate moisture build up. High
humidity will lead to permanent dampness and mould resulting in a deterioration of the materials in your bathroom. Please
ensure care is taken that vanities are not exposed to large amounts or continuous water as this can lead to damage and is
not covered under our Warranty (page 9).
Newtech vanity tops and basins are manufactured from the finest materials and when treated with
care will last for many years. Do not subject the basin or vanity top to water at a temperature above
55°C. Keep high heat away from the vanity top or wash basin and avoid metal or other sharp objects
which could scratch and damage the surface. A simple wipe over with a damp cloth after use is all that
is required. If you need to use household cleaners do not use strong citrus-based cleaners, abrasive
cleaners, chemicals, disinfectants, acetone,alcohol or cleaners that incorporate isopropyl alcohol.
Carefully read the cleaner product label to ensure the cleaner is safe for use on the material. The use
of cleaners containing harmful ingredients (as identified above) will void Newtech’s warranty.
Lime scale marks may be reduced by regular cleaning of the washbasin. *Handy Tip – Stubborn lime
scale marks can normally be removed using a solution of vinegar and water
Ceramic Tops - Newtech Vitreous China Basins are hand crafted and fired at high temperatures, which
can lead to visual imperfections and distortions. This all being part of the vitreous china experience, a
5mm tolerance is considered an acceptable quality definition of conformity.
StoneCast Tops - Our composite StoneCast basins are constructed by combining natural minerals
with high performance resins. StoneCast products are capable of being moulded into precise designs
creating clean, straight lines and edges, no natural imperfections and increased resistance.
Do not use ammonia-based cleaning products - These may erode the mirrors silver backing.
Be sure to read the label of any such cleaning products before use.
For best results use a slightly moistened microfibre cloth to remove dry dirt or grime, then bu
clean with dry microfibre cloth or use a soft dry cloth with a tight weave (which is more soft and
nonabrasive) This will leave you with a clean, smear free finish. By using alkaline (ammonia) or
acid (vinegar) based products you not only risk damaging the silvered backing of the mirror, but
also tend to leave behind streaks and smears. Alkaline, acid and moisture elements can cause
the silvered backing of a mirror to darken,this is usually referred to as ‘black-spotting’.
An easy way to protect your mirror against blackspotting is to regularly oil any exposed edges
(i.e. polished or bevelled edges) with a light oil e.g. sewing machine oil. This will act as a seal to
protect against such elements. Always remember to keep your mirror dry and wipe o any water,
moisture or steam.
VANITY TOPS - STONECAST & VITREOUS CHINA
Newtech cabinetry is manufactured from high quality materials in an easy to clean laminate
finish. All materials used are water resistant and are not waterproof unless stated. All
water spillages, leaks or flooding in or around the cabinet must be sponged o and dried
immediately- this includes condensation. Keep heat away from the vanity and avoid metal or
other sharp objects that could damage or scratch the surfaces. Do not use abrasive cleaning
agents which contain ammonia, bleach or other strong solvents. We also advise against the
use of furniture polish, acetone, ethanol, benzene and coarse cleaning sponges. Carefully
read the cleaner product label to ensure the cleaner is safe for use on the material.
For regular cleaning, we recommend cleaning with a soft cloth, wrung in hot water with a mild
all-purpose cleaning agent.
All products in the Vista Range use Hettich Hardware, known for its innovation and reliability.
Drawer runners and door/drawer hinges all feature a soft close mechanism, and easy
adjustment capabilities. Hettich Hardware carries a lifetime warranty.
CABINETRY, HETTICH HARDWARE, HANDLES & ACCESSORIES
MIRRORS
9

10
INSTALLERS
Newtech recommends that a qualified tradesperson install this product and that it is installed to a
professional standard. Please inspect for damage before installation. It is the responsibility of the installer
to make any adjustments to cabinetry doors and drawers after installation if required.
If there is damage to the product on freight arrival please contact the merchant the product/s were
purchased through and they will lodge a claim with Newtech.
Installers need to know that under the Consumer Guarantees Act (CGA) they are responsible for any
product they supply AND/OR install.
Product Code:
Product Name:
Date Purchased:
Purchased from:
Installed by:
To view specifications for our products,
please visit our website.
www.newtech.co.nz

Videos about Newtech and our products are available
on our YouTube channel as well as our website.
newtech.co.nz/youtube

Residential Warranty Information
This extended warranty only covers Newtech bathroom ware products,
and will not extend to products which you have selected outside our
product range. This extended warranty only applies to defects which
have arisen solely from faulty materials or workmanship in the Products
and does not apply to other defects which may have arisen as a result
of, without limitation, the following: accidental damage, abuse, misuse,
maltreatment, abnormal stress or strain, harsh or adverse weather
conditions, including excessive water pressure or temperature, or
neglect of any kind of the Products.
As per the Building Code Compliance documentation, the maximum
temperature sanitary wear can be subjected to is 55 deg C. Any
warranty assessment where the temperature of water for sanitary wear
is above 55 deg C will be declined. The tempering valve must be
subject to and comply with NZS4617 or AS1357.2
Alterations and repairs of the Products other than by a Newtech
pre-approved service person are not covered. For the avoidance of
doubt, attachment of accessories or use of non-genuine replacement
parts other than those manufactured or approved by Newtech are not
covered by this extended warranty. This extended warranty for the
products commences from date of purchase or for new buildings on the
date of handover for the relevant period set out in the warranty period.
In addition to this extended warranty, certain legislation may give you
certain rights which cannot be excluded, restricted or modified. This
extended warranty must be read subject to such legislation and nothing
in this warranty has the eect of excluding, restricting or modifying
those rights. Newtech warranty periods have changed over time so
dependent on when you purchased your product the warranty period
may be dierent to what is stated in this publication.
Please contact the merchant the product/s were purchased through
and they will be able to lodge a claim with Newtech on your behalf.
Once we receive the claim we will review it and may contact you
for further information. Once we have assessed the claim and
determined that it is the result of a defect covered by the warranty,
we will arrange for the repair, replacement or refund that we
determine to be the best solution.
Please also be aware that if once we visit the site to investigate or
repair the product and find that it is not in fact a defect or product
fault and therefore not covered by this warranty, that we may charge
for the time and travel incurred.
To make a warranty claim, the following documentation must be emailed
or faxed to Newtech:
• Name/model of product and photographs of the issue, if available;
• Proof of installation by a licensed plumber and/or proof of
purchase;
• Your contact details; name, address and best contact phone
number;
• Handover documentation for new homes.
Consequential loss to the extent permitted by law Newtech will not be
liable for any loss or damage to furniture, floor coverings, walls, fixtures
or any other consequential loss of any kind caused by any defect in the
products or components.
Warranty certificate or equivalent documentation must be supplied for
warranty claims to be considered. If the cost of returning any defective
parts is unreasonable, please contact Newtech so that if appropriate,
we can arrange a collection.
Newtech Bathroomware
Head Oce: 281 Heads Road, Wanganui
Showroom: 525 Great South Rd, Penrose, Auckland
Phone: [phone]
Email: [email protected]
HOW TO MAKE A CLAIM
11
Vanities Baths
Mirrors Heated Towel Rails
Vitreous
China
basins
10 years
StoneCast or
Composite
basins
5 years
Cabinetry &
Panels, Laminate
Finish MRB
5 years
Hettich Soft close
drawer runners
Lifetime
Hettich Cupboard
drawer and
door hinges
Lifetime
Acrylic
Baths
5 years
Mirror glass
2 years
Heated towel rails
defects & workmanship
10 years
Matte Black, Gunmetal
& Brushed Brass
colour finishes
5 years
Toilets
Pan and Cistern
Vitreous China
10 years
Valve and
Flush System
5 years
Seat, soft close
workings and
plastic wear
2 years
Lighting
LED Mirrors
2 years
LED Mirror
Components /
Demisters
2 years
Accessories
Chrome, Matte
Black, Brushed
Nickel, Gunmetal
& Brushed Brass
Accessories &
Handles
5 years
Basins
Quartz
Slab Top
5 years
Evoke Pop-up
Basin & Bath
Wastes
1 year
Gooseneck Sink
Mixers
10 years
Stainless
Steel Sink
10 years
StoneCast
slab tops
5 years
StoneCast
Mineral
Composite
Baths
10 years
WARRANTY
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D
W
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LIFETIME 10
YEAR
WARRANTY 1
5
YEAR
WARRANTY 2
YEAR
WARRANTY YEAR
WARRANTY
Luma-Lite LED
Vanity Light
2 years
Plywood
Timber
Slab Top
5 years
Luma-Glow
LED Vanity
Light
2 years

newtech.co.nz

Head Oce:
281 Heads Road, Wanganui
[email protected]
06 349 0194 or 0800 728 662
Auckland Concept Showroom:
525 Great South Road, Penrose, Auckland
Phone: [phone]
Email: [email protected]
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