Nice DC12-IP User manual

User Guide
English
IP Controlled, BlueBOLT Enabled DC Power Manager with 12 Outputs
DC12-IP

2
DC12-IP User Guide
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
FCC Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Industry Canada (IC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
DC Power Management with Control System Interactive Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Included in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Front Panel Features Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Rear Panel Features Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Wiring to DC Output Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
BlueBOLT Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Advanced Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Cycle and Output Sequencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Specications ......................................................................14
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
GeneralUse............................................................................15
BlueBOLT/Network connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Tech Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Caution! Warranty Limitation for Internet Purchasers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Limited three Year Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
What is Covered?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
How do I Obtain Warranty Service? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table of Contents

3
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. WARNING: Do not use this apparatus near water. To reduce the risk of re or electric shock, do not expose this apparatus to rain or moisture.
6. Clean only with dry cloth.
7. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatuses that produce heat.
8. Only use attachments or accessories specied by the manufacturer.
9. Refer all servicing to qualied service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply
cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does
not operate normally, or has been dropped.
10. WARNING - Risk of Electric Shock: Connect the device to a properly grounded outlet only. Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding
prong. The wide blade or the third prong is provided for your safety. If the provided plug does not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
11. This device must be connected to a main socket outlet with a protective earthing connection.
FCC NOTICE
This equipment has been tested and found to comply with the limits for a Class B Digital Device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of more of the
following measures.
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help. Any special accessories needed for compliance must be specied in the
instruction.
5. CAUTION: Any changes or modications not expressly approved by the guarantee of this device could void the user’s authority to operate the
equipment.
INDUSTRY CANADA (IC)
ICES-003 Class B Notice. This Class B digital apparatus complies with Canadian ICES-003.
IMPORTANT SAFETY INSTRUCTIONS

4
DC12-IP User Guide
DC POWER MANAGEMENT WITH CONTROL SYSTEM INTERACTIVE FUNCTIONALITY
• 12 DC Output Ports
»Plug in terminal block with 12VDC / 5A and 5V / 2.2A output terminals
»USB-A with 5V / 2.2A output
»Overload and short-circuit protection
• 150W Total Output Capacity
• Surge Protection
• Programmable power ON/OFF sequencing and cycling
• 10/100bT Ethernet Network Interface
• BlueBOLT®Cloud Control Enabled
• Detachable 1m Power Cord – see Note below
• Rack mountable
IMPORTANT: You will need the DC12-IP’s unique MAC Address and Challenge Key (provided on the labels attached to the cover of the instructions or
bottom of the DC12-IP) to claim the DC12-IP on the BlueBOLT cloud control service. One label is permanently adhered to the device instructions and the
other is removable for your convenience.
NOTE: A US power cord is provided in the box. This power cord is used only in the US and Canada. Power cords for the AUS/NZ, EU, and UK regions are
not provided. For those regions you will need to obtain a power cord suitable for your location following the specications shown. Do not attempt to use any
power cord adapters, especially those that do not have a third (grounding) pin.
1 Power Cord, US & Canada
»Cord: 1000mm +/- 10mm long, 3x18AWG, black SJT, UL/CSA,
300V, 105°C min
»Plug 1: NEMA 5-15P
»Plug 2: IEC 320-C13
2 Power Cord, UK
»Cord: 1000mm +/- 10mm long, H05VV-F 0.75mm2 3G, black
jacket, 105°C min
»Plug 1: BS-1363
»Plug 2: IEC 320-C13
3 Power Cord, EU
»Cord: 1000mm +/- 10mm long, H05VV-F 0.75mm2 3G, black
jacket, 105°C min
»Plug 1: Schuko CEE 7/4
»Plug 2: IEC 320-C13
4 Power Cord, AUS/NZ
»Cord: 1000mm +/- 10mm long, H05VV-F 0.75mm2 3G, black
jacket, 105°C min
»Plug 1: AS/NZS 3112 Australia Type I
»Plug 2: IEC 320-C13

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INCLUDED IN THE BOX
2. Detachable power cord (1 meter).
3. Two (2) rack mount ears for attachment to DC12-IP. Four (4) Phillips pan
head screws with at washers for rack mounting.
4. Twelve (12) Plug-in Terminal blocks for DC outputs
5. One (1) User Instructions
1. One (1) DC12-IP

6
DC12-IP User Guide
FRONT PANEL FEATURES OVERVIEW
1. ON Button and Indicator Light
Pressing the ON button initiates a power on sequence. During the power on sequence, DC outputs will switch on after the programmed turn on delay
time. The ON indicator light will ash during the power on sequence to indicate that a power on sequence is in progress. After the power on sequence is
complete, the ON indicator light will remain illuminated. If one or more output is ON and the unit is not sequencing, the ON indicator will be lit.
2. OFF Button and Indicator Light
Pressing the OFF button initiates a power off sequence. During the power off sequence, DC outputs will switch off after the programmed turn off delay
time. The OFF indicator light will ash during the power off sequence to indicate that a power off sequence is in progress. After the power off sequence is
complete, the OFF indicator light will remain illuminated. If one or more output is ON and the unit is not sequencing, the ON indicator will be lit.
3. CYCLE Button and Indicator Light
Pressing the CYCLE button initiates a power cycle. During the power cycle, DC outputs will switch off and then switch back on after the programmed cycle
delay time. The CYCLE indicator light will ash during the power cycle to indicate that a power cycle is in progress. After the power cycle is complete, the
CYCLE light will switch off.
4. POWER Indicator Light
Power indicator ashes slow when sequencing or cycling, and it remains lit when not sequencing or cycling. It ashes fast during system operations, such
as resets, resetting factory defaults or updating.
Color / State Status
Blue No Sequencing or Cycling
Blue Flashing Slow Outputs are Sequencing or Cycling
Blue Flashing Fast System Operations in progress
5. PROTECTION Indicator Light
Indicates the state of the AC surge protection
Color / State Status
Green No Faults
Yellow Flashing One or more outputs are overloaded
Red Flashing AC Line Failure or 12V DC Failure
1 5 6
24 7 3

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FRONT PANEL FEATURES OVERVIEW
6. DC OVERLOAD Indicator Light
Indicates System Power Overload Status
Color / State Status
Green Indicates the system wattage is less than 135 Watts or whether any of the following states have activated and the wattage
has returned to less than 127 Watts.
Yellow Flashing Slow Indicates the system wattage is equal to or has exceeded 135 Watts. At this instance, turning on outputs is inhibited.
(Inhibit Mode)
Red Flashing Slow Indicates the system wattage is equal to or has exceeded 150 Watts. At this instance, turning on outputs is also inhibited.
(Warning Mode)
Red Flashing Fast
Indicates the system wattage is equal to or has exceeded 165 Watts. If an output has been turned on in the last 5
seconds, it will be shutdown rst. From that point on, starting at output 12, each output will be turned off until power has
returned to less than 165 Watts. (Priority Shutdown Mode)
• When the total DC load exceeds 90% of total capacity (135W), the DC OVERLOAD indicator will turn yellow and switching of additional DC
outputs will be inhibited.
• When the total DC load reaches 100% of total capacity (150W), the DC OVERLOAD indicator will turn red and switching of additional DC
outputs will remain inhibited.
• Should the total DC load exceed 110% of total capacity (165W), the DC OVERLOAD indicator will ash red and DC12-IP will automatically
switch DC outputs off. In this state, the DC outputs will switch off from lowest priority (output 12) to highest priority (output 1) until the total DC
load is 150W or less.
• If an output has been turned on in the last 5 seconds, it will be turned off rst before shutting off subsequent lower priority outputs.
7. BlueBOLT Indicator Light
Indicates the status of the network connection
Color / State Status
Flashing Green No network connection
Flashing Blue Attempting to contact BlueBOLT or BlueBOLT connection failed.
Solid Blue BlueBOLT communication established.

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DC12-IP User Guide
REAR PANEL FEATURES OVERVIEW
1. AC Inlet: 100-240 V~ IEC-320 C14 Inlet
2. DC Output Banks 1-12
Each DC Output Bank is comprised of:
• Plug in terminal block connector
»Pin 1: +12VDC
»Pin 2: +5VDC
»Pin 3: DC Common
• USB-A Output Port
»5VDC, 2.2A max
• Indicator light
Color / State Status
Off DC output port is switched off (unenergized)
Blue DC output port is switched on (energized)
Blue / Flashing DC output has shut off for overload
All Blue / Flashing Main DC power supply overload
3. Ethernet / BlueBOLT Port
RJ-45 connector 10/100 Mbps Ethernet. Connect to an active local area network.
•LINK LED: Illuminated green when connected to an active network.
•Activity LED: ashes to indicate active data communication.
4. Reset Button
Located adjacent to the Ethernet port and recessed behind the rear panel.
When the button is pressed and held for 10 seconds, outputs will be turned off immediately then sequenced back on with the default delay values. When
pressed and released, the processor will be reset after 4 seconds.
1
2
3 4

9
INSTALLATION
Install the provided rack mounting brackets to the sides of DC12-IP with the provided screws. Adjust the distance of the rack ears to the front panel for the
desired position and tighten the screws.
Install the DC12-IP into the equipment rack.
Elevated Operating Temperature
If installed in a closed or multi-unit rack assembly, the ambient temperature of the rack environment may be greater than room ambient. Consider installing
the equipment in an environment compatible with the maximum ambient temperature (Tma) specied by the manufacturer.
Reduced Air Flow
Installation of the equipment in a rack should be such that the amount of air ow required for safe operation of the equipment is not compromised. It is
recommended that the rack space above the unit is not used.
Circuit Overloading
Consideration should be given to the connection of the equipment to the supply circuit, as well as the effect that circuit overloading might have on over-
current protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
Disconnect Device (Pluggable Equipment)
The socket-outlet should be installed near the equipment and be easily accessible.

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DC12-IP User Guide
WIRING TO DC OUTPUT TERMINALS
For any one DC output bank, it is recommended that only one of the three outputs be used.
Before connecting a device to a DC output bank, ensure that the DC output bank is switched off (indicator light is off)
When using the plug-in terminal blocks:
1. Use wire strippers to remove ¼” (6mm) of insulation from wire ends.
2. Determine the correct polarity of positive (+) and negative (-) wire ends.
For devices with a DC barrel connector, the polarity will be indicated as:
Positive Polarity Negative Polarity
3. Consider the current rating and connect:
»For 12VDC devices:
a) Verify that the maximum current rating for the device is less than 5A (60W).
b) Connect the positive wire to the 12V terminal.
»For 5VDC devices:
a) Verify that the maximum current rating for the device is less than 2.2A (11W).
b) Connect the positive wire to the 5V terminal.
4. Connect the negative wire to the Ground terminal.
5. Use a slotted screwdriver to tighten the terminal screws to secure the wire connections.
When using the USB-A connector:
6. Connect the USB cable provided to the device and then to the USB connector on the DC12-IP rear panel.
7. Switch the DC output port on, and then observe the overload indicator light to ensure that the output port or system is not overloaded.

11
BlueBOLT SETUP
NOTE: You will need the DC12-IP’s unique MAC ADDRESS and CHALLENGE KEY (provided on the bottom of the DC12-IP and attached to this manual) in
order to register this device on the BlueBOLT cloud control system.
Additionally, this device can be registered by scanning the QR code using the BlueBOLT mobile app.
NOTE: Turn off all the equipment being connected to DC12-IP until after all the connections (including AC). It’s recommended to turn the connected
equipment back on sequentially one unit at a time.
Your DC12-IP can be controlled and monitored from anywhere in the world using the BlueBOLT cloud.
On-Line Registration – The DC12-IP is completely plug-and-play and does not require any software
installation. The online BlueBOLT control interface is operated through an internet web browser.
A. Using any internet connected computer, go to www.mybluebolt.com using an internet browser.
B. Follow the on-screen prompts to add a Location, and then to add a Device.
NOTE: It is recommended the spare MAC address label be adhered to the unit or stored in a secure
location. Use your smart phone to connect via the QR code for setup instructions.
C. If BlueBOLT cannot detect your device after the MAC address and included Challenge Key have
been entered (please allow up to 20 seconds), conrm the DC12-IP is properly connected to your
networking equipment. If the problem continues, follow the on-screen troubleshooting guide.
ADVANCED OPERATION
Local web page
DC12-IP provides a built-in HTTP (web page server at default port 80) which can be accessed via a typical web browser. This allows the user to operate
the device locally and congure its settings. The web page is accessed by entering the device’s IP address into the web browser. The IP address can be
discovered by lookup on the network router’s device table or from BlueBOLT.
Upon rst use, the user will be prompted to enter a username and password with the following restrictions:
User name:
»Should be a minimum of 5 characters and no more than 15 characters
»Case-sensitive
»Should consist of characters available on a standard USA keyboard
Password:
»Should be a minimum of 4 characters and no more than 32 characters
»Case-sensitive
»Should be consist of characters available on a standard USA keyboard
»The word “Password” for the password will be rejected
»Passwords of ve characters or less may not entirely consist of repetitive characters
such as “1111”, “2222”, “aaaa”

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DC12-IP User Guide
Information Panel
»Serial Number:
»MAC Address:
»Firmware Version (Main)
»Bootcode Version
»Model: DC12-IP
Status Panel
»Wattage
»Power Supply Protection
»Power Supply Overload
Controls Panel
»Sequence Off
»Sequence On
»Power Cycle
»All Outputs Off
»All Outputs On
»Reboot
»DC Output [1..12] On
»DC Output [1..12] Off
»DC Output [1..12] On / Off / Fault state indicator

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Congure Panel - Attached Device Settings
»DC Output [1..12] Sequence Enable
»DC Output[1..12] Cycle Enable
»DC Output [1..12] Turn On Delay
»DC Output [1..12] Turn Off Delay
»DC Output [1..12] Power Cycle Delay
Congure Panel - Network
»Password Protection Enabled (Username, Password, Conrm)
• Update Login (click to update new login information)
»DHCP
»Static
»Update IP Address (click to update IP Address)
Firmware Update
Firmware can be updated through the BlueBOLT website.

14
DC12-IP User Guide
POWER CYCLE AND OUTPUT SEQUENCING
The DC outputs of DC12-IP are congured to turn ON and OFF in a programmed sequence where each output has a set of programmed delay times. The
delay times are pre-programmed, but they may be changed on the BlueBOLT or local web site interface. The default conguration is:
Output Power Cycle Delay (seconds) Turn On Delay (seconds) Turn Off Delay (seconds) Sequence Enable
1 10 1 1 Not Enabled
2 10 1 50 Enabled
3 10 5 45 Enabled
4 10 10 40 Enabled
5 10 15 35 Enabled
6 10 20 30 Enabled
7 10 25 25 Enabled
8 10 30 20 Enabled
9 10 35 15 Enabled
10 10 40 10 Enabled
11 10 45 5 Enabled
12 10 50 1 Enabled
Power Cycle Delay
When a Power Cycle is initiated, the DC output will immediately turn off and then back on after the Power Cycle Delay time
Turn On Delay
When a Turn On Sequence is initiated, the DC output will turn on after the Turn On Delay time.
Turn Off Delay
When a Turn Off Sequence is initiated, the DC output will turn off after the Turn Off Delay time.
Sequence Enable
When enabled, the DC output will switch ON or OFF during a sequence. It is initiated by pressing the front panel Sequence On or Sequence Off button
within BlueBOLT interface or local web interface. When not enabled, the DC output will not participate in turn on or turn off sequences.
SPECIFICATIONS
Input Voltage 90 – 264Vac
Input Frequency 47 – 63Hz
Maximum Input Power Rating 180 W @ 120Vac (DC output fully loaded)
Maximum DC Output Current, Total 12.5A @ 12VDC
26.0A @ 5VDC
Maximum DC Output Current, Per Bank 5.0A @ 12VDC
2.2A @ 5VDC
Total DC Output Power 150W
Maximum Operating Temperature (Tma) 40°C (104°F)
Regulatory
United States: FCC Part 15B, UL 62368-1
Canada: ICES-003 B, CAN/CSA C22.2 No. 62368-1
UK: BS EN 55032, EN 55035, EN 62368
EU: EN55032, EN55035, EN62368
Australia / New Zealand: SAA, AS/NZS CISPR32

15
TROUBLESHOOTING
General Use
My equipment doesn’t turn on.
Make sure that the DC12-IP is plugged into a working AC outlet. Check all AC
connections. Make sure DC12-IP and connected equipment are turned on.
Conrm “POWER ON” and individual outlet status LEDs are illuminated.
BlueBOLT/Network connectivity
Check these steps when having issues with BlueBOLT connectivity:
Is the DC12-IP receiving power? Check the power cable, and conrm the unit is on.
Is the BlueBOLT port on the DC12-IP connected to an active local
area network with Internet connectivity?
Check the cables connecting DC12-IP to the router/switch, cables between
the router/switch and modem and the cable connecting the modem to the
incoming Internet data jack (coax or DSL)
Are the BlueBOLT Link and Activity lights on?
The “Link” light should be illuminated solid green if connected to a LAN or
solid blue to active LAN and is connected to BlueBOLT, and the “Activity” light
should be blinking intermittently (green).
Is your Internet connection functioning? Can you access a
general web page through a web browser running on a computer
connected to the same local area network?
If you have answered “Yes” to these questions and are still unable to connect
the DC12-IP BlueBOLT, please contact customer service at 1-800-421-1587.
TECH SUPPORT
Call: 800-421-1587
You may also access additional customer service support options at https://na.niceforyou.com/support
All equipment being returned for repair must have a Return Authorization (RA) number. To get an RA number, please call Nice Tech Support.
Before returning any equipment for repair, please be sure that it is adequately packed and cushioned against damage in shipment, and that
it is insured. We suggest that you save the original packaging and use it to ship the product for servicing. Also, please enclose a note giving
your name, address and phone number.
http://na.niceforyou.com • http://www.mybluebolt.com

16
DC12-IP User Guide
WARRANTY INFORMATION
Caution! Warranty Limitation for Internet Purchasers
Nice products purchased through the Internet do not carry a valid Product Warranty or Connected Equipment Protection Policy unless purchased from an Authorized Nice Internet Dealer and the
original factory serial numbers are intact (they must not have been removed, defaced or replaced in any way). Purchasing from an Authorized Nice Internet Dealer insures that the product was
intended for consumer use, has passed all quality inspections and is safe. Buying through auction sites or unauthorized dealers may result in the purchase of salvaged, failed and/or products
not intended for use in the US. In addition, Authorized Nice Internet dealers have demonstrated sufcient expertise to insure warranty compliant installations. For a list of Authorized Nice Internet
Dealers go to http://na.niceforyou.com.
$5,000,000 Connected Equipment Limited Protection Policy*
Signal-line protection modules are required for the connected equipment policy. You can use other Nice component units or signal-line protection modules. The grounds of the devices must be
terminated together. All Nice Warranties and Connected Equipment Policies are valid only in the United States and Canada.
*Full Warranty and policy Information available at http://na.niceforyou.com.
LIMITED THREE YEAR WARRANTY
What is Covered?
Nice North America LLC (“NICE NORTH AMERICA”) warrants to consumers who purchase this product that the product will be free from defects in materials and workmanship for a period of three
(3) years (terms will vary depending on product) from the date of purchase. It is not transferable.
If a defect exists, NICE NORTH AMERICA will have you ship the defective part or product to us and we will, at our option, either repair or replace it. This warranty does not cover the cost of labor to
remove a defective part or product or to reinstall any repaired or replacement part or product.
This warranty does not cover defects or damages caused by improper handling, maintenance, storage, installation, removal or re-installation, misuse, non-factory authorized modication or
alteration, use of incompatible accessories, impact by foreign objects, accident, re, acts of God, normal wear and tear or shipping damage other than a shipment from NICE NORTH AMERICA.
Keep your original sales receipt as it will be required to obtain warranty service. This warranty should not be extended or restarted upon receipt of any repaired or replacement part or product under this
warranty. No person is authorized to extend or otherwise modify this warranty.
Limitations
THE DURATION OF ANY IMPLIED WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, Should NOT EXCEED THE WARRANTY PERIOD
PROVIDED HEREIN.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
NICE NORTH AMERICA Should NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE BREACH OF ANY WRITTEN OR IMPLIED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specic legal rights, and you may also have other legal rights which vary from State to State.
How do I Obtain Warranty Service?
Customers in the United States
To obtain warranty service, email our Returns Department at [email protected]. Include your name, address, telephone number, the model number of your product, a copy of your original
sales receipt, and a description of the problem. Unless we need to discuss the situation further, you will be emailed a Return Authorization Number and shipping instructions. If we need to discuss
the situation further with you, we will call or email you. NICE NORTH AMERICA may require troubleshooting on installed product before a Return Authorization Number is issued. Anything shipped to
us without a Return Authorization Number will be automatically returned unopened. You are responsible for the charges for shipment to us.
Customers outside of the United States
For customers outside of the United States, you are required to address any warranty service requests to the dealer from which you purchased the Nice North America product or the distributor that
supplied such product.
For purchasers whose warranty rights are governed by the consumer protection laws or regulations of a country other than the U.S., the benets conferred by this warranty are in addition to any
conferred by such other laws or regulations, and any limitations of rights stated in this warranty may or may not apply.
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©2022 Nice North America LLC.
Nice is a registered trademark of Nice North America LLC. All rights reserved.