Nippon Primex NP-F369 Installation instructions

Specs №D-F10120
Provisional
Product Specifications
3inch Face Mount Printer
ＮＰ－Ｆ３６９
Revision 0.01 2012.11.28 Provisional version
All specifications described are subject to change without prior notice.
Though we made assurance doubly sure to write this product specifications,
Please contact us if you find any mistakes and erroneous omitting.
*This product is under development. Specification might be changed.
Nippon Primex Inc.
Head Office:
1-5-12 Unoki Ohta-ku Tokyo 146-8650 Japan
TEL :[phone] FAX :[phone]
E-mail : [email protected]
URL : http://www.primex.jp
D-F10120 NP-F369 Product Specifications Rev.0.01(Provisional Ver.)

D-F10120 NP-F369 Product Specifications Rev.0.01(Provisional Ver.)
Revision History
Descriptions
Rev. V. page item change approval PIC
0.01 Provisional New released Provisional version
suzuki
2012.11.30
abe
2012.11.28

[ VCCI Class A ]
この装置は，クラスＡ情報技術装置です。この装置を家庭環境で使用すると
電波妨害を引き起こすことがあります。この場合には使用者が適切な対策を
講ずるよう要求されることがあります。 VCCI-A
Under review
[ FCC Class A ]
This device complies with Part 15 of th CC Rules. Operation is e F
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including inter ed operation. ference that may cause undesir
Under review
D-F10120 NP-F369 Product Specifications Rev.0.01(Provisional Ver.)

D-F10120 NP-F369 Product Specifications Rev.0.01(Provisional Ver.)
PRECAUTION
Read Carefully Before Using the Product
Handling the product in a wrong way may decline its performance and also damage the product. Read the notes below before handling the product.
[ Failures ]
1. Static discharge prevention or body grounding must be made for installation and removal of the product to prevent damage of sensor parts etc.
Connect it to the earth ground for ESD measures.
2. Avoid excessive force to the input terminals.
3. Avoid printing with no paper loaded. It can damage thermal head and also shorten its life-time.
4. DO NOT open the front cover while printing and/or cutter operation. It may damage thermal head and cutter.
5. DO NOT pull out the paper with the front cover closed.
6. DO NOT block the paper outlet while print operation. Also, DO NOT grab the paper while print operation.
7. DO NOT scrabble or give impact to thermal head with sharp edge object or any hard materials, which may damage the heat elements.
8. This product is NOT protected against dust or dirt. If used in harsh environment like at dusty place, the thermal head may get damaged or paper feed
may not run properly.
9. When cooling the product with a fan, keep the air exhaust slit away from the printer’s paper exit area so that dust or dirt may not get in the thermal head.
10. This product is equipped with an infra-red reflection sensor. The product must be installed where there is NO direct sun light/infra-red light coming in,
as otherwise, the sensor would not function properly. The sensor function may be affected also by the pre-printed paper if the pre-printed color
appears on the side of paper roll.
11. Use both hands when holding the product in order to prevent from dropping.
12. The product should NOT be installed where it could be exposed to static electricity easily, strong vibration, electromagnetic field, corrosive gas, rain,
fog and direct sunlight.
[ Safety ]
1. Turn OFF the power before connecting or removing connectors. When disconnecting, handle with the connector body and DO NOT pull out by a
cable.
2. The product is NOT protected from water or dew drop. DO NOT put water to the product nor handle it with wet hand because it may damage the
product due to short circuit or heat or fire.
3. In order to prevent excessive current, add an electrolytic capacitor and a fuse (refer to power supply specifications for details) to external 24V power
line.
4. Plug off the printer when the product is not in use for a long time.
5. DO NOT disassemble or modify the product.
6. In case of disposal, follow the regulations or rules of the local authorities.
7. Use power supply in conformity with LPS standard.
8. Do not touch cutter blade regardless of during cutter operating or stopping.

D-F10120 NP-F369 Product Specifications Rev.0.01(Provisional Ver.)
[ Quality ]
1. The product supports only control codes and commands authorized in this document.
2. With such print program that printing and paper feeding movements get interrupted temporarily due to data queuing etc., printing and paper feeding
may jumble on a very first few dots line.
3. The print may jumble at the first 1-2 dot right after the paper cut action.
4. DO NOT touch the heating element part of the thermal head, since it could degrade the print quality due to soil.
5. In case of using print papers other than those specified in this document, print quality and lifetime of thermal head may not reach the level
guaranteed by the manufacturer.
6. DO NOT pull out the paper while the printer is in motion of printing, paper feeding or cutting. When removing the partially cut paper, pull it to either
right or left direction without too much force.
7. Continuous motor running for a long time generates heat and may affect the printer performance. To avoid the case, it is necessary to limit the
continuous motor running time to 6 minutes at maximum with the same interval time for each operation.
8. Motor may produce heat by continuously driving cutter motor for a long time and it may not perform necessary functions. Make sure to follow cutter
tolerable frequency.
9. Set the paper straightened with no slack.
10. A part of this product is made from coated steel plate. It does not affect the product’s quality and performance at all even if the cut face of the steel
plate get rusty after a long time period.
11. There is a possibility that huskiness occurs in a printing side on this printer because of its structure.

D-F10120 NP-F369 Product Specifications Rev.0.01(Provisional Ver.)
[ Others ]
1. This product is designed to use with general electronic devices. (Computer, PC, OA etc.) This product is not designed and guaranteed to use with
devices that require extremely high quality and reliability, also to use with devices that those failures may directly endanger human body and life.
(Atomic power control device, aerospace aircraft device, transportation device, traffic signal device, ignition control device, medical device and
various safety devices: hereafter called as “Specific application”.) Users shall take full responsibility for using with such specific application.
2. DO NOT conduct operation that is not suggested in this instruction. It may cause accident or failure.
3. Data cannot be long-term stored, permanently stored and saved since it is basically evanescent. Nippon Primex Inc. is not responsible for any
damages of data deletion or lost income due to breakdown, repair or inspection.
4. When selecting RTS/CTS in serial flow control, make sure to connect RTS/CTS signal to the flow control signal of the host side, otherwise flow
control will not function and may cause garble character or printing disarray.
5. The coverage of warranty is limited within the product itself, Nippon Primex Inc. is NOT responsible for anything induced by the defect of the product
and DO NOT pay for any compensation that may occur

Table of Contents 1
1. Overview ·············································································································································1
1.1 Application ···································································································································· 1
1.2 Overview······································································································································· 1
1.3 Features ······································································································································· 2
1.4 Configuration ································································································································3
1.5 Options ········································································································································· 4
2. Specifications ······································································································································5
2.1 Basic Specifications ······················································································································ 5
2.2 Paper Specifications ····················································································································· 7
2.3 Print Area······································································································································ 9
2.4 Specifications of Cutter ··············································································································· 10
2.5 Sensor position ····························································································································11
2.6 Power Supply Specifications······································································································· 13
2.7 Reliability Specifications ············································································································· 14
2.8 Environment Specifications (Under checking) ············································································ 15
2.9 Regulations (Under review) ········································································································ 15
2.10 External Dimensions················································································································· 16
3. Configurations ···································································································································17
3.1 Interface【USB(V2.0 FULL SPEED)】······················································································· 17
3.2 Interface【Serial(RS-232C compliance)】················································································· 18
3.3 Connector Signal Table··············································································································· 19
4． Function··········································································································································21
4.1 Function Setting·························································································································· 21
4.2 Error Hanlding····························································································································· 26
4.3 Buffer Full Print··························································································································· 27
4.4 Drive Selection···························································································································· 27
4.5 Select Full size and Half size character ······················································································ 27
4.6 Gray scale printing······················································································································ 28
4.7 Operation Panel·························································································································· 29
4.8 How to set Roll Paper ················································································································· 30
4.9 How to remove remaining paper and jammed paper ·································································· 32
4.10 How to clean Thermal Head etc································································································ 33
4.11 Frame ground ··························································································································· 34
5． Printer Installation ························································································································35
5.1 How to change the position of paper holder.··············································································· 35
Appended reference documents (Please refer to documents as below about command and code table)
・Command reference [NP-F369] (D-F10120)
*Following Code tables are on Command reference in addition to command.
Domestic code table, Overseas code, Code Page 858, International code, Code Page 1253、
Code Page 1250、Code Page 1251、Code Page 1252、Code Page 1254
・Kanji code [JIS C 6226･1983] (D-F10068)
・Chinese code [GB18030-2000] (D-F10069)
・Korea code [KS X1001-1992] (D-F10070)
D-F10120 NP-F369 Product Specifications Rev.0.01(Provisional Ver.)

D-F10120 NP-F369 Product Spec Rev.0.01(Provisional Ver.) 1
1. Overview
1.1 Application
This book applies to NP-F369.
The specification in this book is for NP-F369.
(Notice: Usable paper, characters, power supply, environment, etc. may be different to other
models.)
(Please refer to appendix about the specification of option products.)
(Notice: Usable paper, environment, etc. may be different to printers.)
1.2 Overview
This printer is categorized as follows:
ＮＰ－Ｆ ３ ６９ Ｄ－＊＊
①②③ ④
①Type (Fixed)
F：Face mount type
②Mechanism (fixed)
3:3 inch model
【Notice】
・3 inch model represents NP-F369*(The following sentence is the same）
③Interface (default setting)
Standard
D：Serial(RS232C) and USB(V2.0 FULL SPEED) are user selection.
④OEM etc. (default setting).
No mark: original model

D-F10120 NP-F369 Product Spec Rev.0.01(Provisional Ver.) 2
1.3 Features
This model incorporates newly developed in-house printer mechanism and is a module
printer improving its usability moreover.
Installation with each apparatus is just finished with power supply (DC24V) and data supply
only, and this model can be used under the wide range of temperature environment.
Therefore, the user can install this model freely.
1) Printing speed MAX.250mm/sec
2) Wide range of operation environment.
3) Capable for a thick paper.
4) High Quality Printing.
5) Interface available for Serial (RS232C) and USB (v2.0 Full Speed)
6) Adaptation to various types of 1D barcode.
Capable for 2D code(QRcode model 2, PDF417).
7) Adaptation to various applications.
8) Equipped with a paper roll holder with a user-friendly near-end paper sensor.
9) Driver(Windows XP(32bit) / Windows Vista(32,64bit) / Windows 7(32,64bit) /
Windows CE5.0 / Windows CE6.0 Linux(Sample))
10) Easy to re-write firmware *note3 with Flash Memory & registration of 3 patterns of NV bit image
is possible.
11) Multiple Languages are available.
12）Capable of controlling an optional paper feeding device (Presenter).
13）Easy maintenance thanks to a complete openable thermal head.
Easy to remove a jammed paper.
14）A LED bezel is separately available to enable the edge of paper outlet to light.
15）Various options available. *Note2
16）16 gray scale printing is capable.*Note４
*Note1: Refer to “2.2 Paper Specifications” for more detailed information.
*Note2: Refer to “1.5 Option”.
*Note3: [F/W] present [Firmware] hereinafter.
*Note４:16 gray scale printing is usable with EX driver (beyond to Version*.*.*.*).

1.4 Configuration
1) NP-F369D (Standard)
Configured parts of the product are as below.
Configured parts
No Name Specifications Q’ty
NP-F369D
3inch, USB, Serial
1 NP-F369D 2 pin power connecter 1 ○
*No accessories. No sample paper rolls.
Default status is under review.
NP-F369D [Default status]
D-F10120 NP-F369 Product Spec Rev.0.01(Provisional Ver.) 3

D-F10120 NP-F369 Product Spec Rev.0.01(Provisional Ver.) 4
1.5 Options
1) Power supply (Under review)
2)LED lighting bezels BEZ-320/330.
LED lighting bezels are available.
Please study specification, D-F10059.
3)Bezels BEZ-220/221/230/231
Bezels for 2 inch or 3 inch, with a sensor for extracting or without sensors are available.
Please study specification, D-F10056.
4)Presenter NPT-306
A presenter with a paper retraction function is available.
Please study specification, D-F0482.
We recommend you to use the presenter [NPT-306] with [NP-F369**] for a dedicated full-cut
blade. Please contact us more details.

D-F10120 NP-F369 Product Spec Rev.0.01(Provisional Ver.) 5
2. Specifications
2.1 Basic Specifications
No
.
Specifications 3 inch model
1 Print head 1: Print method Line thermal dot
2: Total dots 640 dots
3: Dot density 8dot/mm
4: Print width (MAX) 80mm
2 Printing
spec
1: Print speed (MAX)
*Note2
MAX.250mm/sec
Conditions Head temp. 35ºC and more, bufferful method
Optimized drive print ratio 50% or less
*except communication time
2: Max. print digit
Font A (12×24) 53 digit *note1
Font B (9×17) 71 digit *note1
Kanji (24×24) 26 digit*note1
3: Paper feed pitch 0.125mm
3 Character 1: Character size
Font A (12×24) 1.50 × 3.00mm
Font B (9×17) 1.13 × 2.13mm
Kanji (24×24) 3.00 × 3.00mm
2: Characters
Japanese JIS C 6226･1983 (Full size)
JISX0213:2004 Third level Kanji(Full size)
Personal name Kanji for the 2010 edition. (Full
size)
Domestic Character Code (Half size)
Overseas Character Code (Half size)
Code Page 858 (Half size)
International character set (Half size)
Korean KS X 1001:1992 (Full size)
Katakana character set (Half size)*Note3
Extended graphic character set (Half size)*Note3
Code Page 858 (Half size)
Chinese GB18030-2000 (Half/Full size)
Greek Code Page 1253 (Full size)
Polish Code Page 1250 (Half size)
Russian Code Page 1251 (Half size)
Scandinavian Code Page 1252 (Half size)
Turkish Code Page 1254 (Half size)
3:Character Double to Quadruple width
Modifications Double to Quadruple Height
Quadruple
Bold print
Double strike
Inverted
90°clock-wise rotation
underlined
4:Line feed Q’ty (Default) 4.25mm (1/6 inch)
*NOTE1: required to change by command.
*NOTE2: Print speed fluctuates depending on the condition.
*NOTE3: KS X 1001:1992 Build-in Font

D-F10120 NP-F369 Product Spec Rev.0.01(Provisional Ver.) 6
No. Specifications 3 inch model
4 Print mode Line mode
Page mode
5 Gray scale
printingNote5 16 gray scale printing
6 Barcode 1:1D Symbology UPC-A
Specs. UPC-E
JAN-13(EAN-13)
JAN-8(EAN-8)
CODE39
ITF
CODABAR
CODE128
2:2D Symbology QR model2
PDF417
7 Interface 1:Serial RS232C compliance
2:USB V2.0 FULL SPEED compliance
8 Autocutter 1:Cut Mode Full / Partial cut
* by command selection
9 Receive
buffer
Approx. 15K byte
10 Alarm
display
ALARM LED OUT
11 Operation Feed switch
Switch Reset switch
12 External *without connecter Approx. 140(W) x 203(D)
Dimension
s
& roll paper (mm) x 110(H) mm
13 Weight *without roll paper 約900g
14 Mounting
*note4 Horizontal
15 Packing 1:Individual Approx. ***(W) x ***(D)
dimensions(mm) x ***(H) mm
2:Individual Weight(g) Approx. ***g
3:Dimentions (mm) Approx. ***(W) x ***(D)
Master carton x ***(H) mm
4:Weight (kg) Approx. **kg
Master carton (Includes **units)
*NOTE4: This printer should be installed horizontally.
*NOTE5: 16 gray scale printing is capable with EX driver (beyond to Version*.*.*.*).

D-F10120 NP-F369 Product Spec Rev.0.01(Provisional Ver.) 7
2.2 Paper Specifications
1) Paper width and thickness
NP-F369
Paper
width
80-1mm
Paper
thickness
59～150μm
【Notice】
・DO NOT change paper width from narrow to wide during operation. (In case you use
narrower paper than width of thermal head, the uncovered part by paper on thermal head
grazes directly with platen roller and the thermal head could be destroyed.)
・All of the paper widths are set as default setting.
・Please consult with us when using paper width 82.5mm.
2) Paper form .
・Form shall be roll one.
Max O.D Paper
thickness
Core I.D Core O.D
φ150mm 59～150μm φ25.4mm φ33.4mm
【Notice about paper】
・Use Thermal paper.
・DO NOT stick end of paper with glue and scotch tape.
・The core of roll paper should not be deformed.
・The core should not be stuck out over the side of the paper roll.
・DO NOT keep paper rolls under condition of high heat and humidity.
・Roll paper is not loosened.
・Printing surface shall be outer surface. (Involute paper is not applicable.)
・Be careful when using pre-printed papers. Especially, a sensor is on unprinted side.
・Use of paper kept for a long time may not satisfy print quality . Do not use such a paper.

D-F10120 NP-F369 Product Spec Rev.0.01(Provisional Ver.) 8
3) Recommended thermal papers
Base paper
partl number
Paper
thickness
Manufacture name Print density setting
PD160R 75μm Oji paper Co., Ltd 100％
PD450-145 145μm Oji paper Co., Ltd 5℃～60℃ ：100％
-20℃～5℃：120％
TF50KS-E2D 59μm Nihon paper
Co.,Ltd
100％
【Notice】
• Print quality may drop depending on environment of temperature and humidity, verify print quality
under environment to use before determing print density setting.
Print density is able to set by command “setting of print density” <GS~n>.
• Printing at high print ratio under circumstance of low temperature and high humidity may
contaminate paper or cause the product condensation by water vapor arising from journal paper.
Do not drop water onto thermal head. It may cause galvanic corrosion of thermal head. Turn the
power off until dew goes off when condensation.
• Please use high reliable thermal paper with low Na+ion, K+ion, and CI*ion.
4) Paper Holder
Name Paper
width Max. OD Axis core Paper near end
Provisional
UPH-F369 80-1mm φ150mm IDφ25.4mm
ODφ33.4mm φ39.0±2.5mm
【Notice】
・Because the paper near end detection outer diameter value fluctuates with paper kind or
paper thickness, please treat it for reference. .

2.3 Print Area
Feed direction
E
D
B C
1dot 2dot Adot
0.125mm
Print Area
Print side
1) Name of Symbols
Symbol Name
A The number of dots for printing
B Left Margin
C Area of Printing
D Right Margin
E Paper Width
2) Relationship between Paper Width and Printing Area Setting
A(dot) B(±1mm) C(±0.2mm) D(±1mm) E(-1mm) Default
setting
576 dots 4 mm 72 mm 4 mm 80 mm ○
NP-F369 --- mm --- mm --- mm --- mm 82.5 mm -
・In case the margin on Left and Right is not enough, printing runs off due to directional bias on
paper. (We recommend more than 3mm)
・Printing Area can be changed by command.
・There are conditions for using paper(width 82.5mm). Please consult us.
D-F10120 NP-F369 Product Spec Rev.0.01(Provisional Ver.) 9

2.4 Specifications of Cutter
Feed Direction
C
Cutting Position
Position of Printing Head
A
Print Area
B
Back feed Limit
D
Print side
Symbol Descriptions Measurement
A Tab size by Partial Cutting 1.0～2.5mm
B Cut ~ Print Head Position 9.5±1mm
C Limit of Back feed 6.5mm
D From paper edge (1 dot~) to
the Remaining Tab. 40±0.5mm(NP-F369)
1) Cutting Method : Slide System
2) Cutting Mode : Full Cut / Partial Cut A / Partial Cut B
*Selectable by command.
*Partial cut A: Smaller residual tab.
*Partial cut B: Larger residual tab.
3)Allowance of Cutting Frequency : 30 cuts per minute
4) Paper Thickness : 59 ~ 150μm
*In case Partial Cut B is conducted with the paper with 75μm or thicker, there may be a case that
paper is drawn from mechanism side at the time of tearing off paper.
5)Minimum cutting length : 30mm
【Note】
・When platen is given under heavy load such as pulling out printed paper strongly after partial cut
etc. note that next line head may garble.
・Feed paper for more than approx. 1mm (8 dot line) when printing after partial cut operation in
order to prevent deformation of print line head.
・For prevention of the load on platen, Catch the tip of left or right side either on the paper after
partial cutting, pull out paper toward the side which you catch, and take it off.
・Since there is automatic paper feed of approx. 2mm for paper jam protection after paper cut, the
above cutting margin will be 11.5±1mm.
・Do not use like making small pieces of paper which cause paper jam.
D-F10120 NP-F369 Product Spec Rev.0.01(Provisional Ver.) 10

2.5 Sensor position
Print Surface
E
Printing Head Position
Sensor 3
Default:
Black Mark Sensor
ﾞ
Sensor 2
Default:
Paper-out
Sensor 1 A
C
D
B
Feed Direction
1) Name of Symbol
Symbol Descriptions
A Printer Head ~ Sensor Position
B Sensor1 position (Manufacturable spec treated as OEM)
C Sensor2 position (Standard)
D Sensor3 position (Standard) * Unusable when selecting sensor1.
E Paper Width
2) Sensor Position
A(±1mm) B(±0.5mm) C(±0.5mm) D(±0.5mm) E(-1mm)
3 inch
model 11.5 mm 7.5 mm 40.0 mm 72.5 mm 80.0 mm
3) Sensor Specifications
Black Mark Sensor and Paper-out Sensor are selectable by MS2-6.
MS2-6 Mark Sensor No Paper Sensor
OFF Sensor3 Sensor2
Standard ON Sensor2 Sensor3
OFF Sensor1 Sensor2Factory option:
OEM ON Sensor2 Sensor1
*Remove dust / wisps of paper adhere to sensor constantly.
*7.5mm Right and left from the standard position are prohibited for deep color pre-printing.
Have an enough confirmation when pre-printed papers used.
*In case black mark is printed for preventing malfunction of the sensor, please do not
pre-print in vertical and horizontal direction of the black mark sensor.
D-F10120 NP-F369 Product Spec Rev.0.01(Provisional Ver.) 11

D-F10120 NP-F369 Product Spec Rev.0.01(Provisional Ver.) 12
4) Black Mark Printing Specifications
Mark Print position *NOTE1 The center of Sensor set by Mark Sensor is reference position.
Mark Width(Min) *NOTE1 left and right 7.5mm（Min 15mm）from reference position
Height of Mark (Min) 5mm
Printing Side Not Printing Side
PCS value 0.9
Reflectance Ratio Reflectance less 7% of 900nm (infra-red)
Preprint limited Area *NOTE1 Preprint with dark color is prohibited on the area on left and right
7.5mm from reference position. When using preprinted paper, fully
confirm before using.
*NOTE1: In case you set sensor 3 as “Mark Sensor” with using paper width 76mm, a few of the
specifications will be changed as follows.
Mark Print Position Paper edge on Sensor 3 side is reference position.
Mark Width (Min) 10mm from reference position.
Preprint Limited Area Pre-print with dark color is prohibited on the area of 10mm from
the reference point. Fully confirm when using preprinted paper.

2.6 Power Supply Specifications
1) Power supply input connector
2 pin connector
Connector below will be connected to this connector. (Power supplied externally.)
Printer side connector: S2P-VH (LF) (SN) JST or equivalent.
Adapter side connector: VHR-2N JST or equivalent.
No function
1 +24V
2 GND
Connector Fig（Look from a fit side）
12
2)Power Supply Voltage：DC24V±5%
3)Current Consumption
Under review（TBD）
【Notice】
*NOTE1: A power supply with enough capacity is required in order to secure a good printing quality.
Depending on the printing contents, the current may be big at the peak time.
*NOTE2: If power supply cable is excessively long, the operation may become unstable. Cable should be
made as short as possible. If not available, connect cables near the printer and place an
electrolysis condenser of 2200μbetween power supply and ground. Rating voltage should be
higher than 35V.
*NOTE3 :A LPS power supply is recommended.
D-F10120 NP-F369 Product Spec Rev.0.01(Provisional Ver.) 13