© 2018. DNP Imagingcomm America Corp. PN: DOC-M-DS-REPK-R02
All rights reserved. Rev: 02.2018
Repacking the DS 40 & DS 80 Printers
Place single piece of cardboard over
the 4 foam pieces by aligning the holes
Place each of the 4
pieces of foam on
the top of printer.
Wrap the printer in a plastic
sheet or plastic bag to
protect from debris during
transit.
Place the bottom
packing material in
box with the foam
facing as shown.
Sending to DNP for repair
DO NOT ship with Print Pack installed.
Please do not ship back the following accessories:
-Ribbon
-Paper
-Ribbon Cassette
-Paper Tray
-Paper Spools
-Scrap Box
-Cabling
Repacking the Printer
When transporting the DS40\80 printer via a common carrier,
please use the original packing materials. When the original
packing is not available, use sufcient padding on all sides to
protect the unit during transportation. Call DNP Support for packing
advice or to purchase a replacement shipping carton. If the printer
is not packed properly, the printer may be broken during transport.
Please avoid the use of packing material such as loose “popcorn”
or other loose and small type packing material as particles will
work their way into the unit. Wrapping or bagging the unit in
plastic may help prevent loose material from entry into the printer
during transport.
Before sending printer in for service, please remove all
accessories.
Please save and do not throw away the packaging as you will
need for transport.
Ship to Address:
DNP Imagingcomm America Corp.
ATTN: SnR RMA# ( )
4524 Enterprise Dr. NW
Concord, NC 28207
Toll Free Numbers:
UPS: 800-742-5877
FedEx: 800-463-3339
Please obtain an RMA number from DNP
Imagingcomm America Corp. prior to
returning any hardware components.
Contacting DNP IAM
For technical support or to order
media:
Phone: 1-855-367-7604
Outside the US: 980-777-1178
Email: dnpsupport@dnp.
imgcomm.com
Hours: Monday-Friday 8 am
EST – 6 pm EST
