Nitsuko NVM-2e User manual

NVM-2e
Installation Instructions and
Release Notes for Versions 1.08 and
1.08.02
Part No. 17780INS04
Issue 1-0, September 1999

This manual has been developed by Nitsuko America. It is intended for the use of its customers and service
personnel, and should be read in its entirety before attempting to install or program the system. Any comments or
suggestions for improving this manual would be appreciated. Forward your remarks to:
Nitsuko America, Telecom Division
4 Forest Parkway
Shelton, CT 06484
Attention: Manager, Technical Publications
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or
representation with respect to, any of the equipment covered. This manual is subject to change without notice and
Nitsuko America has no obligation to provide any updates or corrections to this manual. Further, Nitsuko America
also reserves the right, without prior notice, to make changes in equipment design or components as it deems
appropriate. No representation is made that this manual is complete or accurate in all respects and Nitsuko America
shall not be liable for any errors or omissions. In no event shall Nitsuko America be liable for any incidental or
consequential damages in connection with the use of this manual. This document contains proprietary information
that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced
without prior written consent of Nitsuko America.
©1999 by Nitsuko America. All Rights Reserved
Printed in U.S.A.

Table of Contents
Issue 1-0 i
About NVM-2e.......................................................................................................................1
About This Supplement.........................................................................................................2
Installation Instructions.........................................................................................................3
Voice Mail Specifications ......................................................................................................7
Site Requirements.................................................................................................................7
Install NVM-2e.......................................................................................................................8
Connect a Laptop to the NVM-2e..........................................................................................9
Connect a Phone System to NVM-2e.................................................................................11
Program NVM-2e for the Correct Phone System................................................................14
Program Your Phone System for Voice Mail.......................................................................14
Program NVM-2e................................................................................................................14
Start Up the System Configuration Management Program:................................................15
Release Notes for Software Version 1.08...........................................................................17
Changes and Additions in the System Configuration Management Program.....................21
Changing Ranges of Mailboxes in the Numbering Plan...............................................21
Port Options for Lamping and Message Notification.....................................................25
System Options ............................................................................................................27
¾Lamp On string...............................................................................................28
¾Lamp Off string...............................................................................................28
¾Silence limit during recording (secs)...............................................................29
¾Eliminate silence during recording?................................................................29
Channel Parameters.....................................................................................................30
¾DTMF detection time (10 ms) during playback - Default is 5..........................31
¾DTMF detection time (10 ms) during record - Default is 6..............................31
Call Processing Parameters.........................................................................................31
¾CmdInputTimeout (sec) Time limit for dialing commands (for call routing).....33
¾DtmfTimeout (sec) time allowed user between dialing digits
(for call routing)..............................................................................................33
¾NoAnswerRings Number of ringback seconds before regarding call not
answered........................................................................................................34
¾NormalGain Default volume setting for recorded messages (Min: -10 Max:
10)...................................................................................................................34
¾PromptAtten Volume setting for Voice Prompts (Min: -10 Max: 10) ...............34
Changes in Drive Letters Displayed....................................................................................35
Actions Added to the Dial Action Table (CR,27 and HU, 48)..............................................35
Immediate Recording of Message for Subscriber...............................................................35
Pressing SA or E While Listening to Messages..................................................................35
Message Notification...........................................................................................................36
Release Notes for Software Version 1.08.02......................................................................37
Changes and Additions in the System Configuration Management Program.....................41
Dial Strings.....................................................................................................................41
Revisions to the Names of Various Parameters............................................................41
Appendix A...........................................................................................................................43
User’s Menu...................................................................................................................43
System Administrator Menu...........................................................................................44
Database Management Menu........................................................................................45

NVM-2ex Installation Instructions and Software Release Notes
Issue 1-0 1
About NVM-2e Your NVM-2e generally operates and is programmed as described in
the NVM-2 Setup Guide (P/N 17690SET02 or higher), NVM-2
Programming Guide (P/N 17690INS02 or higher) and NVM-2 Release
Notes for Version 1.05.07 (P/N 17690UPG01 or higher).
The NVM-2e cabinet is different from the NVM-2. (The NVM-2 is
the unit shown in the documentation mentioned above.) See Figures 1
and 2 for different views of the NVM-2e.
NVM-2e is flash-RAM based. Batteries are not required to back up
system memory.
Note: You should ignore the battery installation instructions in the
NVM-2 documentation.
NVM-2e is available as a 2 port, 3 hour unit (P/N 17780-2P) or as a 4
port, 3 hour unit (P/N 17780-4P). NVM-2e has all of the features of an
NVM-2 as well as all of the changes and enhancements described in
this supplement.
Figure 1: NVM-2e (Back Panel)
Note: The LEDs are lit when:
the unit has power (Power LED)
the Voice Mail is up and running (Voice Mail LED).
A particular port is busy (Port Status LEDs).
Figure 2: NVM-2e (Front Panel)

NVM-2ex Installation Instructions and Software Release Notes
2Issue 1-0
About This Supplement
This supplement is divided into two sections: Installation Instructions
and Software Release Notes.
The Installation Instructions tell you how to install the NVM-2e. The
Software Release Notes describe any new or enhanced features that are
available in software release 1.08 and 1.08.02.
Use this supplement with the NVM-2 Setup Guide (P/N 17690SET02
or higher), NVM-2 Programming Guide (P/N 17690INS02 or higher)
and the NVM-2 Release Notes (P/N 17690UPG01 or higher) to install
and program your NVM-2e.

Issue 1-0 3
NVM-2e
Installation Instructions

Table of Contents
Issue 1-0 5
Voice Mail Specifications ......................................................................................................7
Site Requirements.................................................................................................................7
Install NVM-2e.......................................................................................................................8
Connect a Laptop to the NVM-2e..........................................................................................9
Connect a Phone System to NVM-2e.................................................................................11
Program NVM-2e for the Correct Phone System................................................................14
Program Your Phone System for Voice Mail.......................................................................14
Program NVM-2e................................................................................................................14
Start Up the System Configuration Management Program:................................................15