NEC NVM-DFx User manual

Empowered by Innovation
SMTP Email Integration
P/N 1770086
July 2006
Printed in U.S.A.

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©2006 by NEC Unified Solutions, Inc. All Rights Reserved.
Printed in U.S.A.

Table of Contents
NVM-DFx - SMTP Email Integration i
Introduction ...................................................................................................................................... 1
Compatible Features.................................................................................................................. 2
Comparison of Integration Types ............................................................................................... 2
Requirements............................................................................................................................. 2
Related Documents ................................................................................................................... 2
Programming a Subscriber’s Mailbox ..............................................................................................3
Changing the SMTP Configuration .................................................................................................. 7
SMTP - Simple Mail Transport Protocol...........................................................................................8
SMTP Sequence........................................................................................................................ 9

Table of Contents
ii NVM-DFx - SMTP Email Integration

Introduction
NVM-DFx - SMTP Email Integration 1
Introduction
The NVM-DFx Voice Mail system can be integrated with an SMTP Email Server and
can be configured to operate in a POP3 or IMAP4 environment.
Figure 1-1: Typical Voice Mail/Email Integration
SMTP integration allows Voice Mail to send Voice and Fax messages to any POP3
or IMAP4 Email client. An incoming Voice Mail or Fax message appears on the
SMTP client in the same list as incoming Emails. Email users can read, delete, reply
to, and forward Voice and Fax messages that are in their POP3 or IMAP4 account.
Any of the following Email applications can be used as an SMTP client to view
messages:
■MS Outlook
■Outlook Express
■Web based - See service provider
When a Voice/Fax message is sent to the POP3 account, and the user deletes or
reads the message, it will not be deleted or marked as read in the Voice Mail
mailbox. However, if the Voice/Fax message is deleted from the Voice Mail mailbox,
an attempt is made to delete it from the POP3 account, provided the user mailbox
has POP3 information programmed. If the POP3 mailbox information is left blank,
no attempt is made.
NVM-DFx
SMTP Email Server
LAN
Client PC

Introduction
2 NVM-DFx - SMTP Email Integration
Compatible
Features
Once the Voice Mail unit is integrated with an SMTP Email server, the following
features and options can be used:
Unified Messaging is the feature that allows Voice, Fax, and Email to be received
on the same client PC, using Outlook or other Email application. Each Voice Mail
Server is shipped with a default number of Unified Messaging seats. This number
can be expanded by purchasing additional seats. All that is required for the default
number of Unified Messaging seats to be active, is to perform the SMTP integration.
Text-to-Speech copies your Email text messages and converts them to synthesized
speech so that you can listen to them through your Subscriber Mailbox at a
telephone. A digital voice synthesizer tells you the sender and subject before
reading you the actual Email message.
Synchronization is a feature of IMAP4 that allows the actions performed at a
subscriber mailbox to be repeated at the Email server and vice versa. For instance,
if synchronization is enabled and a subscriber deletes a message in his mailbox,
the message will also be deleted on the server.
Unified Messaging Mailbox Options is a software component that can be installed
on the Email client, so that SMTP accounts can be created locally by the client,
rather than at the Voice Mail Server.
Comparison
of Integration
Types
The table below offers a comparison of the features available for each type of
server:
Requirements ■The Voice Mail server must be connected to a network that has access to
the Email server, and the Network Configuration must be set to the correct
TCP/IP addresses.
■The SMTP Integration software must be installed on the Voice Mail server. If
this feature was ordered with the NVM-DFx, the software will already be
installed.
Related
Documents
■NVM-DFx System Guide
■NVM-DFx User Guide
■NVM-DFx Unified Messaging
Table 1: Email Integration Features
Client Integration Voice Mail
SMTP/POP3
Voice Mail
SMTP/IMAP4
Outlook/POP3 Synch NO
Forms YES N/A
Outlook/IMAP4 N/A Synch YES
Forms YES
Outlook Express/POP3 Synch NO
Forms NO N/A
Outlook Express/IMAP4 Synch NO
Forms NO
Synch YES
Forms NO
Other than Outlook Synch NO
Forms NO
Synch YES
Forms NO

Programming a Subscriber’s Mailbox
NVM-DFx - SMTP Email Integration 3
Programming a Subscriber’s Mailbox
Each Subscriber that wants his voice mailbox to be integrated with Email must have
his Subscriber mailbox options configured.
1) Select Mailbox Options from the Customize section of the Voice Mail main
menu.
2) Using the Number buttons at the top of the screen, indicate the mailbox number
of the Subscriber associated with a client PC.
3) Click the Email tab on the Mailbox Options window.
If you have Pop3 Email, the following screen is displayed:
Note - If the Email server does not support Imap4 and you want to use the
Text-To-Speech option, you must be configured for Pop3. Text-To-Speech will
request that you leave a copy of the message on the server. Also, there is no
synchronization with Pop3.

Programming a Subscriber’s Mailbox
4 NVM-DFx - SMTP Email Integration
4) Enter the desired settings in each data field for the following Pop3 Email options:
■Email Integration - The Email Integration feature (optional) allows a
specific number of Subscribers to be integrated with the Email system.
Select Yes to enable Email Integration for this Subscriber mailbox.
■Email Integration Send Mode - This option allows you to select whether
only voice messages, only Fax messages, or both voice and Fax messages
will be sent to the subscriber through the SMTP Email integration.
■Email Name - The Email address where the voice mail will be received.
■Smtp Server - Name or IP Address of the SMTP Server
■Domain Name - The SMTP domain name if available. Otherwise, leave this
field blank.
■Smtp Port - Normally, the port number will be 25. If a Secure Socket Layer
(SSL) is being used, enter 465 as the port number.
■Smtp SSL - Secure Socket Layer. If this feature is enabled, make sure that
465 is entered as the port number.
■Smtp Authentication - Authentication code (if required by the ISP)
■Smtp Account - The Email address for this subscriber, for example -
[email protected]
■Smtp Password - The password that would normally be used to by this
subscriber to access his Email
■Pop3 Server - Name or IP Address of the SMTP Server
■Pop3 Port - Normally, the port number will be 110. Enter 995 if Secure
Socket is being used.
■Pop3 SSL - Secure Socket Layer. If this feature is enabled, make sure that 995
is entered as the Pop3 port number.
■Pop3 Account - The Email address for this subscriber
■Pop3 Password - The password that would normally be used to by this
subscriber to access his Email

Programming a Subscriber’s Mailbox
NVM-DFx - SMTP Email Integration 5
If you have Imap4 Email, the following screen is displayed:
5) Enter the desired settings in each data field for the following Imap4 Email
options:
■Email Integration - The Email Integration feature (optional) allows a
specific number of Subscribers to be integrated with the Email system.
Select Yes to enable Email Integration for this Subscriber mailbox.
■Email Integration Send Mode - This option allows you to select whether
only voice messages, only Fax messages, or both voice and Fax messages
will be sent to this mailbox.
■Email Integration Sync Mode - This option specifies the synchronization
mode used by Imap4 to get Email. The available options are All Folders,
Inbox Only, VM Folder Only, and None.
If you don’t create a folder called "Voice Mail Messages", Voice Mail will
create one for you. This is where Voice Mail will look for voice and fax
messages during synchronization. It is up to the end user (client) to set up a
rule in Outlook (Tools/Outlook Rules) so that messages are automatically
sent to this folder.

Programming a Subscriber’s Mailbox
6 NVM-DFx - SMTP Email Integration
■Email Name - The Email address where the voice mail will be received.
■Smtp Server - Name or IP Address of the SMTP Server
■Domain Name - The SMTP domain name if available. Otherwise, leave this
field blank.
■Smtp Port - Normally, the port number will be 25. If a Secure Socket Layer
(SSL) is being used, enter 465 as the port number.
■Smtp SSL - Secure Socket Layer. If this feature is enabled, make sure that
465 is entered as the port number.
■Smtp Authentication - Authentication code (if required by the ISP)
■Smtp Account - The Email address for this subscriber, for example -
[email protected]
■Smtp Password - The password that would normally be used to by this
subscriber to access his Email
■Imap4 Server - Name or IP Address of the SMTP Server
■Imap4 Port - Normally, the port number will be 143.
■Imap4 SSL - N/A
■Imap4 Account - The Email address for this subscriber
■Imap4 Password - The password that would normally be used to by this
subscriber to access his Email
■Imap4 Authentication - Authentication code (if required by the ISP)
■Imap4 Search Mode - The Client PC periodically polls the Email server
during the synchronization process. This is done, for example, to make sure
that the same message is deleted from the Email server when it is deleted
from the Client PC. This field determines whether the Email is searched for
by Header or Text.
6) When you are done editing the Email Options for this Subscriber mailbox, click
the Apply changes button.
7) Repeat the steps above for each Subscriber mailbox that you want to integrate
with the Email server.