Nokia 3586i User manual

Printed in Canada N0282
9356552
NOKIA INC.
7725 Woodland Center Boulevard, Suite 150, Tampa, FL 33614
Phone: 1-888-NOKIA-2U (1-888-665-4228) Fax: [phone]
Text Telephone/Telecommunication Device for the Deaf (TTY/TDD) Users:
1-800-24-NOKIA (1-800-246-6542)
Thank you for purchasing
a Nokia 3586i phone.
We’re here for you!
www.nokiahowto.com
Learn how to use your new Nokia phone.
www.nokia.com/us
Get answers to your questions.
Register your phone’s warranty
so we can better serve your needs!
User Guide
NK325 3586i User Guide 4/16/03 3:19 PM Page 1

Nokia 3586i
User Guide
What information is
needed? Numbers Where is the number?
My number Wireless service provider
Voice mail number Wireless service provider
Wireless provider’s number Wireless service provider
Provider’s customer care Wireless service provider
Model number Nokia 3586i See “About your phone” on
page 12.
Phone type RH-44 See “Your phone’s label” on
page 10.
Electronic serial number
(ESN)
See “Have the right
information available” on
page 10.

The wireless phone described in this guide is approved for use in CDMA networks.
LEGAL INFORMATION
Part No.9356552, Issue No. 1
Copyright ©2003 Nokia. All rights reserved.
Nokia, Nokia Connecting People, Nokia 3586i, and the Nokia Original Accessories logos, Snake II,
Kart Racing, Space Impact II, and Bumper are trademarks or registered trademarks of Nokia
Corporation. All other product and company names mentioned herein may be trademarks or
tradenames of their respective owners.
Printed in Canada 04/2003
US Patent No 5818437 and other pending patents.
T9 text input software Copyright ©1999-2003. Tegic Communications, Inc. All rights reserved.
Includes RSA BSAFE cryptographic or security protocol software from RSA Security.
Java is a trademark of Sun Microsystems, Inc.
The information in this user guide was written for the Nokia 3586i phone. Nokia operates a
policy of on-going development. Nokia reserves the right to make changes and improvements
to any of the products described in this document without prior notice.
UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA OR
INCOME OR ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR INDIRECT DAMAGES
HOWSOEVER CAUSED.
THE CONTENTS OF THIS DOCUMENT ARE PROVIDED “AS IS.” EXCEPT AS REQUIRED BY APPLICABLE
LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE MADE IN RELATION TO THE ACCURACY AND RELIABILITY OR CONTENTS OF THIS
DOCUMENT. NOKIA RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT
ANY TIME WITHOUT PRIOR NOTICE.
EXPORT CONTROLS
This product contains commodities, technology or software exported from the United States
in accordance with the Export Administration regulations. Diversion contrary to U.S. law is
prohibited.
FCC/INDUSTRY CANADA NOTICE
Your phone may cause TV or radio interference (for example, when using a telephone in close
proximity to receiving equipment). The FCC or Industry Canada can require you to stop using
your telephone if such interference cannot be eliminated. If you require assistance, contact
your local service facility. This device complies with part 15 of the FCC rules. Operation is
subject to the condition that this device does not cause harmful interference.

[ iii ]
Contents
1 For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Quick guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Menu shortcuts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Get the most out of this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Understand wireless network services . . . . . . . . . . . . . . . . . . . . . 7
Learn about accessibility solutions . . . . . . . . . . . . . . . . . . . . . . . . 7
Contact Nokia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Register your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
E-newsletters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Contact your service provider . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3 About your phone . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About the antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
About the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Switch your phone on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Check the start screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Use the selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Use the scroll key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Learn about the keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Make and answer calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Review phone symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Memory use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Use the selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
View your phone’s help system . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Browse phone menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Menu and menu shortcuts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Phone book menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

[ iv ]
4 Phone setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Learn about your headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5 Text entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Enter letters and numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Write using ABC and
123 modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Write with predictive text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Tips for predictive text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
6 Contacts (Phone book) . . . . . . . . . . . . . . . . . . . . . . . 46
Saving contacts and numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Recall contacts and numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Use phone book menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Edit a name or number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Add a number to a phone book entry . . . . . . . . . . . . . . . . . . . . . 49
Delete stored contacts and numbers . . . . . . . . . . . . . . . . . . . . . 51
Add other information to a phone book entry . . . . . . . . . . . . . . 51
Use caller groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Check memory status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
7 Call log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Check missed, received, or dialed calls . . . . . . . . . . . . . . . . . . . . 54
Clear call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Use call timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Turn on a current call timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Clear call timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Data timers (Data/fax and minibrowser) . . . . . . . . . . . . . . . . . . 58

[ v ]
8 Voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Store your voice mailbox number . . . . . . . . . . . . . . . . . . . . . . . . 59
Set greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Listen to your voice messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
9 Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Write a text message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Use message templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Learn about e-mail text messages . . . . . . . . . . . . . . . . . . . . . . . 64
Receive text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Respond to a text message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Reply to a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Delete messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Message settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Organize text messages using folders. . . . . . . . . . . . . . . . . . . . . 70
10 Personalization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Learn about profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Select a different profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Customize a profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Gallery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Rename profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Timed profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Download a ringing tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Set the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Set the clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Customize the welcome screen . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Learn about voice commands . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

[ vi ]
11 Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . 85
View in-call options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Use call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Use call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Make a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Send own caller ID when calling. . . . . . . . . . . . . . . . . . . . . . . . . 89
Use automatic redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Calling card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Voice dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
1-touch dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Learn about caller groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Use touch tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Link phone book entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Learn about voice recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
12 Security and System settings . . . . . . . . . . . . . . . . . 102
Lock keypad (Keyguard) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Security code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Phone lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Call restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
GPS (Location info sharing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Automatic update of service . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Learn about system selection . . . . . . . . . . . . . . . . . . . . . . . . . . 109
13 Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Use the alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

[ vii ]
14 Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Launching an application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Other options available for applications. . . . . . . . . . . . . . . . . . 117
Download a new application . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
15 Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
16 Your phone and other devices . . . . . . . . . . . . . . . . 120
PC Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
17 Minibrowser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Understand browsing sessions and indicators . . . . . . . . . . . . . 122
Launching the minibrowser . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Minibrowser menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Navigate in the minibrowser . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Links. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Bookmarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Receive messages via the minibrowser. . . . . . . . . . . . . . . . . . . 126
End the minibrowser session . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Disable minibrowser confirmations. . . . . . . . . . . . . . . . . . . . . . 127
18 Reference information. . . . . . . . . . . . . . . . . . . . . . 128
Use enhancements safely. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Important safety information . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Certification information (SAR). . . . . . . . . . . . . . . . . . . . . . . . . 133
Care and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Enhancements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Battery information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Chargers and other enhancements . . . . . . . . . . . . . . . . . . . . . . 138
Nokia Xpress-on™ color covers . . . . . . . . . . . . . . . . . . . . . . . . . 142
Frequently Asked Questions (FAQ) . . . . . . . . . . . . . . . . . . . . . . 144

[ viii ]
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
19 Nokia One Year Limited Warranty . . . . . . . . . . . . . 155
Appendix A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Appendix B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

[ 1 ]
For your safety
1 For your safety
Read these simple guidelines. Breaking the rules may be dangerous or
illegal. Further detailed information is given in this manual.
SWITCH OFF WHERE PROHIBITED
Do not switch on the phone when wireless phone use is
prohibited or when it may cause interference or danger.
ROAD SAFETY COMES FIRST
Don't use a hand-held phone while driving.
INTERFERENCE
All wireless phones may get interference, which could
affect performance.
SWITCH OFF IN HOSPITALS
Follow any regulations or rules. Switch the phone off near
medical equipment.
SWITCH OFF IN AIRCRAFT
Wireless devices can cause interference in aircraft.
SWITCH OFF WHEN REFUELING
Don't use the phone at a refueling point. Don't use near fuel
or chemicals.
SWITCH OFF NEAR BLASTING
Don't use the phone where blasting is in progress. Observe
restrictions, and follow any regulations or rules.
USE SENSIBLY
Use only in the normal position. Don't touch the antenna
unnecessarily.

[ 2 ]
QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment.
ENHANCEMENTS AND BATTERIES
Use only approved enhancements and batteries. Do not connect
incompatible products.
WATER-RESISTANCE
Your wireless phone is not water-resistant. Keep it dry.
BACKUP COPIES
Remember to make backup copies of all important data.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user guide for
detailed safety instructions. Do not connect incompatible products.
CALLING
Ensure the phone is switched on and in service. Fully extend the
whip antenna. Enter the phone number, including the area code,
then press the Send key. To end a call, press the End key. To answer
a call, press the Send key.
EMERGENCY CALLS
Ensure the phone is switched on and in service. Press the End key
as many times as needed (for example, to exit a call, to exit a
menu) to clear the display. Fully extend the whip antenna. Enter
the emergency number, then press the Send key. Give your
location. Do not end the call until told to do so.

[ 3 ]
For your safety
• QUICK GUIDE
Make a call Fully extend whip antenna. Enter phone number, press the
Send key
Answer a call Press the Send key
Answer a call with
call waiting
Press the Send key or Answer
End a call Press the End key
Ignore a call Press Silence when your phone rings
Redial Press the Send key twice
Adjust call volume Press scroll key left or right
Use the in-call menu While in a call, press left selection key to select Options
Use 1-touch dialing Press and hold any key 2 through 9
Save a name and number Enter a number, press left selection key to select Options,
select Save. Enter a name and press OK.
Recall a name/number Press Contacts, select Search.Enter first character of
name and press Search.
Recall a name/number
during a call
Press Options, scroll New call, press Select, press Search,
enter the first letter of the name to find
Check voice mail Press and hold the 1key OR dial your voice mailbox
number
Send a text message Press Menu 01-1-1. Add recipient’s phone number, then
press Options. Scroll to Enter text, then press Select.
Enter the message text, then press Options and select
Send.
Send an e-mail message Press Menu 01-1-1. Add recipient’s e-mail address, then
press Options. Scroll to Enter text,then press Select.
Enter the message text, then press Options and select
Send.
Read new message Press Show, then press Select.
Reply to a message Press Options, select Reply, then select a reply option.
Write the reply, press Options and select Send.
Reply to an e-mail
message
Press Options, select Reply, then select a reply option.
Write the reply, press Options and select Send.
Send a business
card (SMS)
Recall a name from the phone book. Press Details, then
press Options, select Send bus. card, select Via text
msg. Enter the recipient’s number or press Search to
retrieve a number from the phone book. Press OK.

[ 4 ]
• MENU SHORTCUTS
1 MESSAGES
Text messages. . . . . . . . . . . 01-1
Write message. . . . . . . 01-1-1
Inbox . . . . . . . . . . . . . . 01-1-2
Outbox . . . . . . . . . . . . . 01-1-3
Archive . . . . . . . . . . . . . 01-1-4
Templates. . . . . . . . . . . 01-1-5
My folders . . . . . . . . . . 01-1-6
Delete messages . . . . . 01-1-7
Message settings. . . . . 01-1-8
Voice messages . . . . . . . . . . 01-2
Minibrowser messages. . . . 01-3
2 CALL LOG
Missed calls. . . . . . . . . . . . . . 2-1
Received calls . . . . . . . . . . . . 2-2
Dialed numbers. . . . . . . . . . . 2-3
Delete recent call lists . . . . . 2-4
Call timers. . . . . . . . . . . . . . . 2-5
Data/fax . . . . . . . . . . . . . . . . 2-6
Minibrowser calls . . . . . . . . . 2-7
3 PROFILES
Normal . . . . . . . . . . . . . . . . . 3-1
Silent . . . . . . . . . . . . . . . . . . . 3-2
Meeting. . . . . . . . . . . . . . . . . 3-3
Outdoor . . . . . . . . . . . . . . . . . 3-4
Pager . . . . . . . . . . . . . . . . . . . 3-5
4 SETTINGS
Call settings . . . . . . . . . . . . . 4-1
Phone settings . . . . . . . . . . . 4-2
Time settings . . . . . . . . . . . . 4-3
Display settings . . . . . . . . . . 4-4
Enhancement settings . . . . 4-5
Security settings . . . . . . . . . 4-6
Network services . . . . . . . . . 4-7
Restore factory settings . . . 4-8
5 GALLERY
6 SYSTEM
Roaming options . . . . . . . . . 6-1
Mode . . . . . . . . . . . . . . . . . . 6-2
7 GAMES
Select game . . . . . . . . . . . . . 7-1
Memory . . . . . . . . . . . . . . . . 7-2
Settings . . . . . . . . . . . . . . . . 7-3
8 VOICE
Voice tags. . . . . . . . . . . . . . . 8-1
Voice commands . . . . . . . . . 8-2
Voice recorder . . . . . . . . . . . 8-3
9 MINIBROWSER 1
10 ORGANIZER
Alarm clock . . . . . . . . . . . . . 10-1
Calendar. . . . . . . . . . . . . . . . 10-2
Calculator . . . . . . . . . . . . . . 10-3
Stopwatch . . . . . . . . . . . . . . 10-4
11 APPLICATIONS1
1 Menu option may not be visible, based on
your service provider’s requirements.

[ 5 ]
Welcome
2 Welcome
Congratulations on the purchase of your
Nokia mobile phone - a new tool for the
mobile information society.
Nokia recommends that you read this chapter
before you use your new phone. You will find
useful information about:
• How to use this guide
• How to understand network services
• How to contact Nokia
• GET THE MOST OUT OF THIS GUIDE
The tips that follow can help you use this guide efficiently as you learn to
use your phone.
Understand the terms
This guide uses certain terms for certain actions.
•Press means to briefly press then release a key.
•Usetheselection keys to choose an option on a menu.
•Press Menu means to press the selection key that is below the word
Menu on the phone’s screen.
•Press and hold means to press and hold a key for two to three
seconds (depending on the feature you’re using), then release the key.
•Highlighted means that an option you see on the screen is enclosed
in a dark bar. Choices you make with the two selection keys act on the
highlighted option.

[ 6 ]
Observe text conventions
This user guide provides text clues to help make instructions clear and
easy to follow. These clues are called conventions.
Follow graphic clues
This guide uses certain icons (graphic clues) to alert you to important
information.
Tip: Provides information about a shortcut or an alternate method
of doing something.
Note: Explains a feature or points out an important concept.
Important: Alerts you to information critical to using a
feature correctly.
Caution: Warns you when you may lose information.
Warning: Helps you avoid personal injury, damage to the phone,
or property damage.
Convention What it means
bold Indicates one of the following items:
• The word or phrase appears on the phone’s screen.
• Special text such as Notes and Warnings.
bold and blue Indicates the text is an address on the World Wide Web.
blue and italic A definition for the word or phrase appears in the terms
list (glossary) near the end of the user guide.
italic Italics indicate emphasis. Pay close attention to any
information in italics.

[ 7 ]
Welcome
Look for updates
From time to time, Nokia updates this user guide to reflect changes or
corrections. The latest version can be found in the US market section of
the Nokia Web site:
http://www.nokia.com
• UNDERSTAND WIRELESS NETWORK SERVICES
Your service provider’s wireless network may be equipped to provide special
features or functions for use with your Nokia phone. These features are
called network services, and may include some of the following:
• Voice mail and voice privacy
• Call waiting, call forwarding, and caller ID
• Text messages
• Ability to block or send your own caller ID
• News and information services
• Selected Internet access services
Sign up with a service provider
Before you can take advantage of your service provider’s network services,
you must sign up with a wireless service provider and subscribe to these
services. Your service provider will make available descriptions of its services
and instructions for using them.
Note differences among service providers
Wireless service providers may differ from each other in certain ways.
For example, some networks may not support special language-dependent
characters. Contact your service provider regarding your service needs.
• LEARN ABOUT ACCESSIBILITY SOLUTIONS
Nokia is committed to making mobile phones easy to use for all individuals,
including those with disabilities. Nokia maintains a Web site that is dedicated
to accessibility solutions. For more information about phone features,
enhancements, and other Nokia products designed with your needs in mind,
please visit the following Web site: www.nokiaaccessibility.com

[ 8 ]
Alternate format user guides
This user guide is available in alternate formats, including:
• Braille
• Large print
• Audiocassette
• E-text (electronic documents on a 3.5-inch disk, in Microsoft
Word or WordPerfect format).
To request any of the above formats, please contact Nokia Customer Care.
Please see “Contact Nokia” on page 9 for more information.
Accessible features
Your phone has many accessible features, including the following:
• Tactile feedback when a you press a key
• Adjustable display brightness
• Ability to send and receive short text messages
• Convenience of 1-touch dialing
• Vibrating alert for incoming calls and messages
• Flashing lights alert for incoming calls and messages
• TTY/TDD device compatibility using the 2.5mm enhancement jack
Text Telephone (TTY) and Teletype Device for the
Deaf (TDD) device compatibility
Your Nokia phone is equipped with a universal 2.5mm enhancement jack
that can be used to connect any “cellular ready” or “cellular compatible”
TTY/TDD device’s cable to your phone.
Important: Once your TTY/TDD device is connected to your phone,
you must use the phone’s menu (Menu > Settings > Enhancement
settings > TTY) to enable the TTY/TDD mode.

[ 9 ]
Welcome
LPS-4 mobile inductive loopset
The LPS-4 Loopset is a Nokia enhancement designed to make the 3500
series phone more accessible to hearing-aid users.
The Nokia Loopset gives hearing-impaired wireless customers clear access
to digital telephony. With the loopset, people who use a T-coil equipped
hearing aid can make and receive calls without noise interference.
Note: The LPS-4 is sold separately as an enhancement. Once you
connect the LPS-4 to your phone, use the phone’s menu (Menu >
Settings > Enhancement settings > Loopset) to enable loopset
mode. For more information, see “Learn about your headset” on
page 36.
• CONTACT NOKIA
When you need help, the Nokia Care Center can provide information
about Nokia products. Please refer to the table on the following page
for more information on how to contact Nokia.
If you ever need to call Nokia Customer Care, Nokia Customer Care Centre, or
your wireless service provider, you will need to provide specific information
about your phone. This information is provided on the phone’s label.
Customer Care Center, USA Customer Care Centre, Canada
Nokia Mobile Phones
7725 Woodland Center Blvd.,
Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: [phone]
TTY/TDD Users Only:
1-800-24-NOKIA
(1-800-246-6542)
Nokia Products Ltd.
601 Westney Road South
Ajax, Ontario L1S 4N7
Tel: 1-888-22-NOKIA
(1-888-226-6542)
Fax: [phone]

[ 10 ]
Your phone’s label
The label is inside the back cover of your phone (under the battery). It
contains important information about your phone, including the model,
type and electronic serial numbers (ESN). Nokia recommends that you
note this information on the title page of this guide. Please do not remove
or deface the label.
Have the right information available
We recommend that you have the following information available before
you contact the Nokia Customer Service department:
• the phone’s model number
• electronic serial number (ESN)
• your ZIP code
Have the phone or enhancement available
Whether you’re calling about your phone or an enhancement, have the
equipment available when you call. A Nokia representative may ask a
specific question about your phone or enhancement, so please have the
device available for quick reference.
• REGISTER YOUR PHONE
Make sure to register your phone at www.warranty.nokiausa.com or
1-888-NOKIA-2U (1-888-665-4228) so that we can serve your needs
better if you should call the Nokia Customer Care Center or have your
phone repaired.
• E-NEWSLETTERS
When you register your phone, you can sign up for Nokia's e-newsletter
Nokia Connections if you would like. You will receive tips and tricks on
using your phone, enhancement information, and special offers.

[ 11 ]
Welcome
• CONTACT YOUR SERVICE PROVIDER
Some service providers have preprogrammed their customer support
number into the phone. Pressing and holding the 2key (or the key that
your service provider instructs you to use) for two seconds will automatically
dial their customer support number.
This feature can be helpful if you’re having difficulties dialing a number,
especially when traveling outside your home area.
If your service provider determines that the problem is Nokia-related,
the provider’s representative will direct you to the Nokia Customer
Care Center (USA) or Nokia Customer Care Centre (Canada).
Note: This one-key feature may not be available on all systems.
Contact your service provider for availability.