Nokia 8390 User manual

Nokia 8390
User Guide
Phone notes
Notes Where to get information
My number Wireless service provider
Number to
call for voice
mail
Wireless service provider
Wireless
provider’s
number
Wireless service provider
Provider’s
customer care
Wireless service provider
Model
number
Phone type Back of title page
Electronic
serial number
(IMEI)

The wireless phone described in this guide is approved for use in GSM
networks.
Legal information
Part No. 9353521, Issue No. 1
©2001 Nokia Inc. All rights reserved.
Nokia is a registered trademark of Nokia Corporation.
Printed in Canada XX/2001
Nokia, Nokia Connecting People and the Original Accessories logos are trademarks
of Nokia Corporation and/or its affiliates.
US Patent No 5818437 and other pending patents.
T9 text input software Copyright ©1999-2001. Tegic Communications, Inc.
All rights reserved.
Includes RSA BSAFE cryptographic or security protocol software from
RSA Security.
The information contained in this user guide was written for Nokia phone NPW-1.
The right to make changes and improvements to any of the products described in
this guide without prior notice is reserved.
Export Controls
This product may also be subject to United States export controls. The United
States export laws currently prohibit the export of certain technical data and
software into Cuba, Iran, Iraq, Libya, North Korea, Sudan, and Syria, or any national
or resident of those countries, or to anyone on the United States Treasury
Department’s list of Specially Designated Nationals or the U.S. Commerce
Department’s Table of Deny Orders. You agree that you shall not export this product
in contravention of United States export laws.
FCC/Industry Canada Notice
Your phone may cause TV or radio interference (for example, when using a
telephone in close proximity to receiving equipment). The FCC or Industry Canada
can require you to stop using your telephone if such interference cannot be
eliminated. If you require assistance, contact your local service facility.
This device complies with part 15 of the FCC rules. Operation is subject to the
condition that this device does not cause harmful interference.

[ i ]
Contents
1 Safety first . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Safety guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Safety tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Your phone’s label . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
2 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Get the most out of this guide. . . . . . . . . . . . . . . . . . .4
Understand wireless network services. . . . . . . . . . . . .6
Learn about Accessibility solutions . . . . . . . . . . . . . . .7
Find information about your phone. . . . . . . . . . . . . . .8
Contact Nokia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Contact your service provider . . . . . . . . . . . . . . . . . . .9
3 Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Install the SIM card. . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Notes about SIM cards . . . . . . . . . . . . . . . . . . . . . . . .12
Install the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Charge the battery . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Remove the battery. . . . . . . . . . . . . . . . . . . . . . . . . . .13
Set up your headset . . . . . . . . . . . . . . . . . . . . . . . . . .14
use the carrying case . . . . . . . . . . . . . . . . . . . . . . . . .14
4 About your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Keys and features . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Switch on your phone. . . . . . . . . . . . . . . . . . . . . . . . .17

[ ii ]
About the Start screen. . . . . . . . . . . . . . . . . . . . . . . . 17
5 Make and answer calls. . . . . . . . . . . . . . . . . . . . . . . . 21
Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
End a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Answer a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Reject a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Redial the last-dialed number. . . . . . . . . . . . . . . . . . 23
6 The menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Use the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Menu shortcuts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
List of menu shortcuts . . . . . . . . . . . . . . . . . . . . . . . . 26
Phone book menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
7 Enter letters and numbers . . . . . . . . . . . . . . . . . . . . . 34
Standard text input . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Predictive text input. . . . . . . . . . . . . . . . . . . . . . . . . . 37
8 Use the phone book . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Save names, numbers, and email addresses. . . . . . . 42
Find names in the phone book . . . . . . . . . . . . . . . . . 44
Edit names and numbers . . . . . . . . . . . . . . . . . . . . . . 44
Erase names and numbers . . . . . . . . . . . . . . . . . . . . . 44
About phone book memory . . . . . . . . . . . . . . . . . . . . 45
9 Check call history . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

[ iii ]
Call timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Call costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Data calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
10 Advanced calling features . . . . . . . . . . . . . . . . . . . . .53
Active call options. . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
anykey answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Automatic redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Calling card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Send your own number in caller ID . . . . . . . . . . . . . .63
1-touch dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Make an international call . . . . . . . . . . . . . . . . . . . . .65
Use the phone book . . . . . . . . . . . . . . . . . . . . . . . . . .66
11 Use voice features . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
About voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Save the voice mailbox number . . . . . . . . . . . . . . . . .68
Listen to your voice messages . . . . . . . . . . . . . . . . . .68
Voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Voice dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
voice commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
12 Personalize your phone. . . . . . . . . . . . . . . . . . . . . . . .76
Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Volume control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Welcome note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

[ iv ]
Choose the display language. . . . . . . . . . . . . . . . . . . 82
Set up the clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Caller groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Download ringing tones. . . . . . . . . . . . . . . . . . . . . . . 85
Download Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Restore factory settings. . . . . . . . . . . . . . . . . . . . . . . 87
Nokia Xpress-on™ color covers . . . . . . . . . . . . . . . . . 87
13 Manage phone security . . . . . . . . . . . . . . . . . . . . . . . 89
Lock the keypad (Keyguard). . . . . . . . . . . . . . . . . . . . 89
About security codes . . . . . . . . . . . . . . . . . . . . . . . . . 89
Security code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Fixed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Call restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Set up a closed user group . . . . . . . . . . . . . . . . . . . . 95
14 Select a system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
15 Communicate with text messages . . . . . . . . . . . . . . 97
Set up messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Write messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Resend a message from the outbox . . . . . . . . . . . . 100
Read text messages . . . . . . . . . . . . . . . . . . . . . . . . . 101
Erase a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Reply to a message. . . . . . . . . . . . . . . . . . . . . . . . . . 101
Forward a message. . . . . . . . . . . . . . . . . . . . . . . . . . 102
Reply to an e-mail message . . . . . . . . . . . . . . . . . . 102

[ v ]
Forward an e-mail message . . . . . . . . . . . . . . . . . . .103
Retrieve a number. . . . . . . . . . . . . . . . . . . . . . . . . . .104
Message settings. . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Message storage . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Picture messages. . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Chat with other phone users . . . . . . . . . . . . . . . . . .108
16 Your personal WAP Browser. . . . . . . . . . . . . . . . . . . 110
Notes on wireless internet access . . . . . . . . . . . . . . 110
Set up for browsing. . . . . . . . . . . . . . . . . . . . . . . . . . 111
Sign on to the internet . . . . . . . . . . . . . . . . . . . . . . . 111
Use browser options . . . . . . . . . . . . . . . . . . . . . . . . . 111
Navigate the wireless Internet. . . . . . . . . . . . . . . . . 112
Use Bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Disconnect from the internet. . . . . . . . . . . . . . . . . . 114
Security issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Notes on GPRS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
17 Your personal digital assistant . . . . . . . . . . . . . . . . . 117
Calendar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
To-do list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Countdown timer . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Business cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
PC Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

[ vi ]
18 Your phone and other devices . . . . . . . . . . . . . . . . . 129
Dialup connections. . . . . . . . . . . . . . . . . . . . . . . . . . 129
Fax and data calls. . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Send information via IR . . . . . . . . . . . . . . . . . . . . . . 129
Print using IR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
19 Fun and games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Game rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
20 Reference information . . . . . . . . . . . . . . . . . . . . . . . 134
Batteries, chargers, and accessories . . . . . . . . . . . . 134
Important safety information . . . . . . . . . . . . . . . . . 135
Emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Chargers and other accessories . . . . . . . . . . . . . . . . 144
21 Technical information . . . . . . . . . . . . . . . . . . . . . . . 147
22 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
23 Frequently asked questions (FAQ) . . . . . . . . . . . . . . 149
24 NOKIA One-Year Limited Warranty. . . . . . . . . . . . . 153

Nokia 8390 draft v1.1[ 1 ]
1
1 Safety first
Read these simple guidelines before you use your phone.
Failure to comply with these guidelines may be dangerous or
illegal.
• SAFETY GUIDELINES
Following are important safety precautions for phone use.
Road safety comes first
Do not use a hand-held phone while driving. Park the vehicle
first.
Switch off in hospitals
Follow any regulations or rules. Switch your phone off near
medical equipment.
Switch off while aboard aircraft
Mobile phones can cause interference. Using them on aircraft
is illegal.
Switch off when refueling
Do not use your phone at a refueling point. Do not use it near
fuel or chemicals.
Switch off near blasting
Do not use your phone where blasting is in progress. Observe
restrictions, and follow any regulations or rules.
Observe infrared precautions
Do not point the IR beam at anyone’s eyes or allow it to
interfere with other IR devices.

Nokia 8390 draft v1.1[ 2 ]
1Emergency calls
Make sure the phone is switched on and in service. If the
word Clear appears on the screen above the right selection
key, press and hold it to clear the display. Enter the
emergency number, then press End [need icon here]. Give
your location. Do not end the call until told to do so.
• SAFETY TIPS
Observe these brief guidelines to get the best performance from your
mobile phone.
Be aware of interference
All wireless phones may get interference that could affect
performance.
Use your phone sensibly
Use your phone only in the normal position (next to the ear).
Do not touch the antenna unnecessarily.
Use only qualified service personnel
Equipment must be installed or repaired only by qualified
service personnel.
Use approved accessories and batteries
Use only approved accessories and batteries. Do not connect
incompatible products.
Read instructions before you connect to
other devices
When you connect your phone to any other device, read the
device’s user guide for detailed safety instructions. Do not
connect incompatible products. Remember to make backup
copies of all important data.

Nokia 8390 draft v1.1[ 3 ]
1
Make sure the phone is on
Before you make a call, be sure your phone is switched on. To
make and receive calls, you must sign up with a cellular
service provider.
• YOUR PHONE’S LABEL
If you remove your battery (refer to “Remove the battery” on page 13) you
can find the phone’s label on the back portion of the phone. This label
includes various information about the phone, such as the model number.
If you ever have to call Nokia (refer to “Contacting Nokia” on page 18) or
your service provider you might be asked for this information. Therefore,
do not remove the phone’s label.

Nokia 8390 draft v1.1[ 4 ]
22Welcome
You’ll find that your Nokia XXXX mobile phone has many useful features
for everyday use, such as a calendar, to-do list, text messaging, and chat.
Before you get started, review this chapter to find out more about:
• How to use this guide
• Cellular network services
• Accessibility solutions
• How to contact Nokia
• GET THE MOST OUT OF THIS GUIDE
The tips that follow can help you get the most from this guide as you learn
to use your phone.
Understand the terms
This guide uses certain terms for certain actions.
•Press means to briefly press and then release a key. For example,
press means “Press the zero key.”
•Press Menu means to press the key that is below the word Menu on
the phone’s screen.
•Press and hold means to press and hold a key for 1 to 3 seconds
(depending on the feature you’re using), and then release the key.
• You use the selection keys and to choose an option on a
menu.
•Highlighted means that an option you see on the screen is enclosed
in a dark bar. Choices you make with the two selection keys act on the
highlighted option.

Nokia 8390 draft v1.1[ 5 ]
2
Notice text conventions
This user guide provides text clues to help make instructions clear and
easy to follow. These clues are called conventions.
Follow graphic clues
This guide uses certain icons (small pictures) to alert you to important
information.
Tip: Provides information about a shortcut or an alternate method
of doing something.
Note: Explains a feature or points out an important concept.
Important: Alerts you to information critical to using a feature
correctly.
Caution: Warns you when you may lose information.
Warning: Helps you avoid personal injury, damage to the phone,
or property damage.
Look for updates
From time to time, Nokia updates this user guide to reflect changes or
corrections. The latest version may be available at the Nokia site on the
World Wide Web:
http://www.NokiaUSA.com
Convention What it means
bold The word or phrase appears on the phone’s screen.
bold and blue The word is an address on the World Wide Web.
italic Italics indicate emphasis. Pay close attention to any
information in italics.

Nokia 8390 draft v1.1[ 6 ]
21On the home page, click Nokia Phones, scroll to the section about
your phone, and click Phone details.
2Click an item to download the user guide, quick guide, or interactive
guide (if available).
• UNDERSTAND WIRELESS NETWORK SERVICES
A wireless network service provides the connections you need to use your
mobile phone. The network also can give you access to special wireless
services, including:
Voice mail and voice privacy
Call waiting, call forwarding, and caller ID
Text and picture messages
Ability to send your own number
News and information services
Notifications on SIM update
Cell info display
Service command editor
Email over SMS
Selected Internet access services
Sign up with a service provider
Before you can take advantage of any of the network services, you must
sign up with a wireless service provider. Your service provider will make
available descriptions of its services and instructions for using them.
Note differences among service providers
Wireless network providers differ from each other in certain ways. For
example, some networks may not support all language-dependent
characters. When you sign up for service, make sure your provider offers
the services you need.

Nokia 8390 draft v1.1[ 7 ]
2
• LEARN ABOUT ACCESSIBILITY SOLUTIONS
Nokia is committed to making mobile phones easy to use for all
individuals, including those with disabilities. For more information about
phone features, accessories, and other Nokia products designed with your
needs in mind, visit the Nokia World Wide Web site at
www.nokiaaccessibility.com.
Alternate format user guides
This user guide is available in alternate formats, including:
Braille
Large print
Audiocassette
E-text (electronic documents on a 3.5-inch disk, in Microsoft Word or
WordPerfect format).
To request any format, call Nokia Customer Care at [phone].
Hearing-impaired and other TTY users can contact Nokia at
[phone].
LPS-3 Mobile Inductive Loopset
The LPS-3 Loopset is a Nokia accessory designed to make the xxxx phone
more accessible to hearing-aid users. Also compatible with the Nokia
8200- and 8800-series digital phone, the Loopset gives hearing-impaired
users clear access to digital telephony for the first time. With the Loopset,
people who use a T-coil equipped hearing aid can make and receive calls
without noise interference.
The loopset is easy to use. You wear the loopset around
your neck, connect it to your phone, and speak directly
toward the microphone.
For detailed instructions on using the loopset, refer to the
booklet that comes with the LPS-3.

Nokia 8390 draft v1.1[ 8 ]
2Note: The Loopset can be purchased separately as an accessory.
Accessible features
The xxxx has many accessible features, including:
Nibs above and below the key for quick reference to the keypad
Tactile feedback when a you press a key
Ability to send and receive short text messages
Convenience of one-touch dialing
Ability to define ring tones for different caller groups
Voice dialing and voice commands for handsfree operation
• FIND INFORMATION ABOUT YOUR PHONE
If you ever need to call Nokia Customer Service or your cellular service
provider, you will need to provide specific information about your phone.
This information is provided on the phone’s label.The label is on the back
of the phone (under the battery). It shows the following:
Model number
Phone type (a technical designation)
International Mobile Equipment Identification (IMEI)
Do not remove or deface the label.
• CONTACT NOKIA
When you need help, the Nokia Customer Service department can provide
information about Nokia products.
Have the right information available
We recommend that you have the following information available before
you contact the Nokia Customer Service department:
• The phone’s model number (xxxx)
• The IMEI (serial number)
• Your ZIP code

Nokia 8390 draft v1.1[ 9 ]
2
Have the phone or accessory handy
Whether you’re calling about your phone or an accessory, have the
equipment with you when you call. For example, if you’re calling about a
headset, please have it handy. That way, if a Nokia representative asks a
specific question about the accessory, you will have it available for quick
reference.
• CONTACT YOUR SERVICE PROVIDER
Some service providers program a one-key customer support number into
the phone. This number can be useful if you’re having trouble dialing a
number, especially when you’re traveling outside your home area.
This one-key feature might not be available on all systems. Contact your
service provider for availability.
When you need to get in touch with your wireless service provider:
• Press and hold the key (or the key that your service provider
instructed you to use) for 2 seconds.
Your phone will automatically dial the provider’s customer support
number if your provider offers this feature.
Nokia Customer Care Center, USA Customer Service, Canada
Nokia Mobile Phones, Inc.
7725 Woodland Center Boulevard,
Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA2U
(1-888-665-4228)
Fax: [phone]
TTY: 1-800-24NOKIA (for the
hearing impaired only)
(1-800-246-6542)
Nokia Products Ltd.
575 Westney Rd. South
Ajax, Ontario L1S 4N7
Tel: 1-888-22NOKIA
(1-888-226-6542)
Fax: [phone]

Nokia 8390 draft v1.1[ 10 ]
2If your service provider determines that the problem is Nokia-related,
their representative will direct you to the Nokia Customer Care Center
(USA) or Nokia Customer Service (Canada).

Nokia 8390 draft v1.1[ 11 ]
3
3 Before you begin
Before you begin using your phone, you need to perform several tasks
which are described in the following sections:
• Install the SIM card
• Install the battery
• Charge the battery
• Connect the headset
• INSTALL THE SIM CARD
1Switch off the phone.
2With the back of the phone facing
you, press the top of the back cover
and the back cover release button,
then slide the back cover off.
3Lift out the battery.
4Lift the SIM card holder.

Nokia 8390 draft v1.1[ 12 ]
35Insert the SIM card into the SIM card
holder:
Beveled corner on the right
Gold contact area downward.
6Lower the SIM card holder.
• NOTES ABOUT SIM CARDS
• Keep all miniature SIM cards out of
the reach of small children.
• The SIM card and its contacts are easily damaged by scratches or
bending, so be careful when handling, inserting, or removing the card.
• You must remove the battery to access the SIM card. Always make
sure that the phone is switched off before you remove the battery.
• INSTALL THE BATTERY
1Place the battery in the
compartment with the label side
facing up and the golden contact
area aligned with the contact
prongs.
2Slide the battery into place.
3Slide the cover back into place