Nokia RM-801 User manual

Nokia Customer Care
Service Manual
RM-801; RM-819 (Nokia Lumia 800; L3 & L4)
Mobile Terminal
Part No: (Issue 1)
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.

RM-801; RM-819 (Nokia Lumia 800)
Amendment Record Sheet
Page ii COMPANY CONFIDENTIAL Issue 1
Copyright © 2011 Nokia. All rights reserved.
Amendment Record Sheet
Amendment No
Date
Inserted By
Comments
Issue 1
11/11/2011
Serena Chen

RM-801; RM-819(Nokia Lumia 800)
Amendment Record Sheet
Issue 1 COMPANY CONFIDENTIAL Page iii
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RM-801; RM-819 (Nokia Lumia 800)
Copyright
Page iv COMPANY CONFIDENTIAL Issue 1
Copyright © 2011 Nokia. All rights reserved.
Copyright
Copyright © 2011 Nokia. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without
the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their
respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of any
kind, either express or implied, including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document.
Nokia reserves the right to revise this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.

RM-801; RM-819(Nokia Lumia 800)
Warnings and Cautions
Issue 1 COMPANY CONFIDENTIAL Page v
Copyright © 2011 Nokia. All rights reserved.
Warnings and Cautions
Warnings
•IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH
ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT
CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/
MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
•THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR
EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
•OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH
THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO
BE SUBJECT TO INTERFERENCE.
•BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.
Cautions
•Servicing and alignment must be undertaken by qualified personnel only.
•Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
•Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
•Use only approved components as specified in the parts list.
•Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.
•Ensure all cables and wires are repositioned correctly.
•Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the
measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb
nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.
•During testing never activate the WCDMA transmitter without a proper antenna load, otherwise WCDMA PA
may be damaged.

RM-801; RM-819 (Nokia Lumia 800)
For Your Safety
Page vi COMPANY CONFIDENTIAL Issue 1
Copyright © 2011 Nokia. All rights reserved.
For Your Safety
QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do not connect incompatible products.
CONNECTION TO OTHER DEVICES
When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect
incompatible products.

RM-801; RM-819(Nokia Lumia 800)
Care and Maintenance
Issue 1 COMPANY CONFIDENTIAL Page vii
Copyright © 2011 Nokia. All rights reserved.
Care and Maintenance
•This product is of superior design and craftsmanship and should be treated with care. The suggestions
below will help you to fulfill any warranty obligations and to enjoy this product for many years.
•Keep the phone and all its parts and accessories out of the reach of small children.
•Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that
will corrode electronic circuits.
•Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
•Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage
batteries, and warp or melt certain plastics.
•Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form
inside, which may damage electronic circuit boards.
•Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
•Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
•Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
•Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications or
attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.

RM-801; RM-819 (Nokia Lumia 800)
ESD Protection
Page viii COMPANY CONFIDENTIAL Issue 1
Copyright © 2011 Nokia. All rights reserved.
ESD Protection
Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the
phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced
without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge.
All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside any
ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product components must be done under ESD
protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area.
For more information and local requirements about ESD protection and ESD Protected Area, contact your local
Nokia After Market Services representative.

RM-801; RM-819(Nokia Lumia 800)
Battery Information
Issue 1 COMPANY CONFIDENTIAL Page ix
Copyright © 2011 Nokia. All rights reserved.
Battery Information
Note: A new battery's full performance is achieved only after two or three complete charge and
discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the
operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers
approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a
charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery
will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge.
For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product
switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available
for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or pen)
causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when
you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the
connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the
capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°F). A
phone with a hot or cold battery may temporarily not work, even when the battery is fully charged.
Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire!
Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

RM-801; RM-819 (Nokia Lumia 800)
Company Policy
Page x COMPANY CONFIDENTIAL Issue 1
Copyright © 2011 Nokia. All rights reserved.
Company Policy
Our policy is of continuous development; details of all technical modifications will be included with service
bulletins.
While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If any
errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e-mail.
Please state:
•Title of the Document + Issue Number/Date of publication
•Latest Amendment Number (if applicable)
•Page(S) and/or Figure(s) in error
Please send to:
NOKIA CORPORATION
Nokia Mobile Phones Business Group
Nokia Customer Care
PO Box 86
FIN-24101 SALO
Finland
E-mail: [email protected]om

RM-801; RM-819(Nokia Lumia 800)
Company Policy
Issue 1 COMPANY CONFIDENTIAL Page xi
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RM-801; RM-819 (Nokia Lumia 800)
RM-801; RM-819 (Nokia Lumia 800) L3 & L4 Service Manual Structure
Page xii COMPANY CONFIDENTIAL Issue 1
Copyright © 2011 Nokia. All rights reserved.
RM-801; RM-819 (Nokia Lumia 800) L3 & L4 Service Manual Structure
1 - General Information
2 - Service Tools and Service Concepts
3 - BB Troubleshooting and Manual Tuning Guide
4 - System Module
Glossary

RM-801; RM-819(Nokia Lumia 800)
General Information
Nokia Customer Care
Issue 1 COMPANY CONFIDENTIAL Page 1-1
Copyright © 2011 Nokia. All rights reserved.
1 - General Information

RM-801; RM-819 (Nokia Lumia 800)
General Information
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RM-801; RM-819(Nokia Lumia 800)
General Information
Issue 1 COMPANY CONFIDENTIAL Page 1-3
Copyright © 2011 Nokia. All rights reserved.
Table of Contents
Product selection ...............................................................................................................................................................1-5
Product features and sales package ................................................................................................................................1-6
Transceiver general specifications ...................................................................................................................................1-9
RM-801 Main RF characteristics for GSM850/900/1800/1900, WCDMA VIII/II/I phones..............................................1-9
QTR8200 System Module...................................................................................................................................................1-9
RM-819 Main RF characteristics for GSM850/900/1800/1900, WCDMA V/II/I phones .................................................1-9
QTR8200 System Module...................................................................................................................................................1-9
Battery endurance..............................................................................................................................................................1-9
Environmental Condition ............................................................................................................................................... 1-10
List of Figures
Figure 1 RM-801/RM-819 (Nokia Lumia 800) product picture.......................................................................................1-5

RM-801; RM-819 (Nokia Lumia 800)
General Information
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RM-801; RM-819(Nokia Lumia 800)
General Information
Issue 1 COMPANY CONFIDENTIAL Page 1-5
Copyright © 2011 Nokia. All rights reserved.
Product selection
RM-801 and RM-819 are GSM/WCDMA dual-mode hand portable monoblock multimedia computers with a
capacitive touch UI, integrated GPS (A-GPS OMA SUPL) and WLAN. RM-801 supports GSM 850/900/1800/1900 and
WCDMA I/II/VIII bands, GPRS/EGPRS and WCDMA/HSDPA/HSUPA data bearers. RM-819 supports GSM
850/900/1800/1900and WCDMA I/II/IV/V bands, GPRS/EGPRS and WCDMA/HSDPA/HSUPA data bearers.
For WCDMA the maximum bit rate is up to 384kbit/s for downlink and 384 Kbit/s for uplink with simultaneous CS
speech or CS video (max. 64kbit/s). The device supports HSDPA category 10 with downlink peak data rate up to
14.4 Mbit/s (in limited use cases), HSUPA belongs to category 6 with uplink peak data rate up to 5.76 Mbit/s (in
limited use cases).
In PS/CS mode, the device supports DTM with multi slot class 11 (max. 4 RX + 3 TX, sum 5). With EGPRS this means
maximum download speed of up to 236.8kbit/s simultaneously with speech. With GPRS this means maximum
download speed of up to 80kbit/s simultaneously with speech.
In PS only mode, the device supports MSC 12, a maximum of 5 RX + 4 TX, sum 6 timeslots resulting in maximum
download speed of up to 296 Kbit/s with EGPRS, and up to 100Kbit/s with GPRS.
The device has a large 3.7”OLED (864 x 480 pixels) ClearBlack WVGA touch display with 16 million colors and
support for pinch zoom. It also has a 8 megapixel autofocus camera with Carl Zeiss optics and dual LED flash.
The MMS implementation follows the OMA MMS standard release 1.3. The browser is a highly advanced Internet
browser also capable of viewing operator domain XHTML Mobile Profile (MP) content. The device also supports
Bluetooth 2.1 + EDR standard with A2DP.
The device uses Windows Phone 7 operating system (release 7, Mango) and supports the full Web Browser for
Internet Explorer 9 with desktop rendering which brings desktop-like Web browsing experience to mobile
devices.
Figure 1 RM-801/RM-819 (Nokia Lumia 800) product picture

RM-801; RM-819 (Nokia Lumia 800)
General Information
Page 1-6 COMPANY CONFIDENTIAL Issue 1
Copyright © 2011 Nokia. All rights reserved.
Product features and sales package
Imaging
Main camera:
-Sensor: 8 megapixel
-Carl Zeiss Optics: Tessar Lens
-Fnumber/Aperture: F2.2
-Digital zoom: 4x
-Auto focus: Two-stage capture key
-Focal length: 28 mm (35 mm equivalent)
-Focus range: 10 cm ~ infinity
-Macro focus distance: 10~50cm
Video:
-Video resolution: 720p, 16:9, 1280 x 720, 30 fps
-Audio recording: AAC (AMR for MMS)
-Video stabilization
-Video clip length: Max. 90 min
-Video file format: .mp4 (default), .3gp (for MMS)
-White balance: automatic, daylight, cloudy, shade, incandescent, fluorescent
-Scene: auto, backlight, beach, candlelight, macro, landscape, night, portrait, snow, sports, sunset
-Colour tone: normal, sepia, B&W, solarize, negative
-Zoom (digital): 3x
-Continuous auto focus
-Touch focus
-Video recording indicator
Photo:
-Aspect ratio: 16:9 (7.1 Mpix), 4:3 (8 Mpix), 3:2 (7 Mpix)
-Still image file format: JPEG/EXIF
-Still image resolutions: up to 8 megapixel: 3248 x 2448
-Continuous autofocus
-Touch focus
-View finder: Full screen view finder
-Auto exposure: center weighted AE
-Image orientation: automatic
-Automatic red eye removal
-Face tracking
-Exposure compensation: +2 ~ -2EV at 0.5 step
-White balance: automatic, daylight, cloudy, shade, incandescent, fluorescent
-Scene: auto, backlight, beach, candlelight, macro, landscape, night, portrait, snow, sports, sunset
-Colour tone: normal, sepia, B&W, solarize, negative
-Zoom (digital): 4x
Edit
On device Photo editor and Video editor (manual & automatic)

RM-801; RM-819(Nokia Lumia 800)
General Information
Issue 1 COMPANY CONFIDENTIAL Page 1-7
Copyright © 2011 Nokia. All rights reserved.
View
•3.7”WVGA OLED ClearBlack (800 x 480 pixels) color display, up to 16M colors, 16:9 aspect ratio
•Dipro sensor - a combination of ALS and proximity. ALS to optimize display brightness and power
consumption. Proximity for turning off the display when in a call for power consumption.
•Slideshow from Pictures
Share
•Share effortlessly from Pictures or after capture
•Video sharing support (WCDMA services)
•Online Album: Image/Video uploading from Pictures
Store
•16 GB flash memory
•512 MB SDRAM
•Easy to transfer and organize photos and video between your device and a compatible PC
Music
•Digital music player: supports MP3/ AAC/ eAAC/ eAAC+/ WMA/ AMR-NB/ WB-AMR with playlists, equalizer and
album art
•Synchronize music with Zune PC application
•Stereo FM radio (87.5-108 MHz /76-90 MHz) with Visual Radio™ support
•Bluetooth speakers
•Integrated hands free speaker
•Nokia Stereo Headset (WH-902), inbox
Media
•Full-screen video playback to view downloaded, streamed or recorded video clips
•Supported video formats: MPEG-4 , H.264/AVC, H.263/3GPP, WMV, AVI, Mov
Productivity
Context management:
-Internet Explorer 9 with desktop rendering
-OMA DRM version 2.0
-OTA provisioning
Messaging:
-E-mail (SMTP, IMAP4, POP3), MMS, SMS, unified editor
-IM client
-Office applications:
-Viewing of email attachments – .doc, .xls, .ppt, .pdf, .zip
-Mail for Exchange
PIM:
-Contacts, calendar, calculator, clock
Synchronization:
-Local/Remote (using Zune PC SW)
-Data: Calendar, Contacts, E-mail
-PC Applications: Microsoft Outlook (98, 2000, 2002, 2003), Outlook Express
Call management:
-Call logs, speed dial, voice dialing (with SIND) and voice commands

RM-801; RM-819 (Nokia Lumia 800)
General Information
Page 1-8 COMPANY CONFIDENTIAL Issue 1
Copyright © 2011 Nokia. All rights reserved.
Connectivity
•Integrated GPS (A-GPS OMA SUPL)
•WLAN - IEEE802.11 g/b/n with UPnP support
•Micro USB interface with USB 2.0 high speed
•Bluetooth wireless technology 2.1 + EDR
•Nokia 3.5 mm AHJ connector
Add-on software framework
•Windows Phone 7 OS
•C++ and Java SDKs
•Flash Lite 4.0
Additional technical specifications
•Vibrating alert
•3GPP Rel 8/6 compliant
•Speech codecs supported: AMR, NB AMR, FR, EFR, HR, iLBC, G.711, G.729
•GPRS/EGPRS Class B, multi slot class 12
•Dual Transfer Mode (DTM) class A, multi slot class 11
•WCDMA DL 384 kbit/s, UL 384 kbit/s
•HSDPA up to 14.4 Mbps, HSUPA 5.76 Mbps
Sales package
•Transceiver RM-801or RM-819
•Nokia high efficiency charger (AC-16)
•Connectivity cable (CA-185CD) Wired Stereo Headset (WH-902)
•Fold-out user guide , Extended product information booklet