Nokia 215 Dual SIM User manual

User Guide
Nokia 215 Dual SIM
Issue 1.2 EN

Contents
For your safety 3
Get started 4
Keys and parts 4
Insert SIM, battery, and memory card 4
Charge the battery 6
Lock or unlock the keys 6
Basics 7
Set which SIM card to use 7
Forward calls between your 2 SIMs 7
Explore your phone 7
Change the volume 9
Change the wallpaper 9
Set the ringtone 9
Write text 9
Use predictive text 9
Browse the web 10
People & messaging 11
Make a call 11
Save a name and phone number 11
Send and receive messages 11
Get social 12
Camera 13
Take a photo 13
Record a video 13
Entertainment 14
Listen to music 14
Listen to the radio 14
Play a video 14
Office 15
Set an alarm 15
Add a calendar reminder 15
Change the time and date 15
Phone management 16
Share your content using Slam 16
Copy content between your phone and
computer 16
Remove private content from your phone 16
Use your phone in flight mode 17
Access codes 17
Product and safety info 19
User Guide
Nokia 215 Dual SIM
© 2015 Microsoft Mobile. All rights reserved. 2

For your safety
Read these simple guidelines. Not following them may be dangerous or illegal.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first
consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Microsoft Mobile for use with
this device. Do not connect incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
© 2015 Microsoft Mobile. All rights reserved. 3

Get started
Get started with the basics, and have your phone up and running in no time.
Keys and parts
Explore the keys and parts of your new phone.
1 Charger connector
2 Flashlight
3 Headset connector (3.5 mm)
4 Scroll key
5 End/Power key
6 Microphone
7 Call key
8 Selection keys
9 Earpiece
10 Loudspeaker
11 Camera lens. Before using the camera,
remove the protective tape from the lens.
12 Antenna area
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the
communication quality and may reduce battery life due to higher power level during operation.
Do not connect to products that create an output signal, as this may damage the device. Do not
connect any voltage source to the audio connector. If you connect an external device or headset,
other than those approved for use with this device, to the audio connector, pay special attention to
volume levels.
Parts of the device are magnetic. Metallic materials may be attracted to the device. Do not place
credit cards or other magnetic storage media near the device, because info stored on them may be
erased.
Some of the accessories mentioned in this user guide, such as charger, headset, or data cable, may
be sold separately.
Note: You can set the phone to ask for a security code. The pre-set code is 12345, but you can
change it to protect your privacy and personal data. Note, however, that when you change the
code, you need to remember the new code, as Microsoft Mobile is not able to open or bypass
it.
Insert SIM, battery, and memory card
Learn how to insert the battery and SIM and memory cards.
Important: This device is designed to be used with a standard SIM card (see figure) only. Use of
incompatible SIM cards may damage the card or the device, and may corrupt data stored on the
card. Please consult your mobile operator for the use of a SIM card that has a mini-UICC cutout.
© 2015 Microsoft Mobile. All rights reserved. 4

Use only compatible memory cards approved for use with this device. Incompatible cards may
damage the card and the device and corrupt data stored on the card.
Note: Switch the device off and disconnect the charger and any other device before removing
any covers. Avoid touching electronic components while changing any covers. Always store and
use the device with any covers attached.
1. Press the back cover with your thumb, carefully lift the bottom edge of the back cover with your
fingers, and remove the cover.
2. If the battery is in the phone, lift it out.
3. Slide the SIM in with the contact area face down.
4. To insert a second SIM, slide the SIM in with the contact area face down.
Both SIM cards are available at the same time when the device is not being used, but while one SIM
card is active, for example, making a call, the other may be unavailable.
5. Push the memory card into the memory card slot.
© 2015 Microsoft Mobile. All rights reserved. 5

6. Line up the battery contacts, and put the battery in.
7. Replace the back cover.
Remove the SIM card
Open the back cover, remove the battery, and slide the SIM out.
Remove the memory card
Open the back cover, remove the battery, and pull the memory card out.
Switch your phone on
Press and hold the power key.
Charge the battery
Your battery has been partially charged at the factory, but you may need to recharge it before you
can use your phone.
1. Plug the charger into a wall outlet.
2. Connect the charger to the phone. When done, unplug the charger from the phone, then from the
wall outlet.
If the battery is completely discharged, it may take up to 20 minutes before the charging indicator
is displayed.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while
charging the device. The efficiency of USB charging power varies significantly, and it may take
a long time for charging to start and the device to start functioning.
Make sure your computer is switched on.
Lock or unlock the keys
To avoid accidentally pressing the keys, use keypad lock.
1. Quickly press .
2. Select Lock.
Unlock the keypad
Press , and select Unlock.
© 2015 Microsoft Mobile. All rights reserved. 6

Basics
Learn how to get the most out of your new phone.
Set which SIM card to use
If you have 2 SIM cards in your phone, you can select which one you want to use.
1. Select Menu > Settings > Connectivity > Dual SIM.
2. To choose which SIM to use for calls, select Call, switch Always ask to Off, and select Preferred
SIM.
3. To choose which SIM to use for messages, select Messaging, switch Always ask to Off, and select
Preferred SIM.
4. To choose which SIM to use for mobile data, switch Mobile data connection to On, and select
Mobile data > Preferred SIM.
Forward calls between your 2 SIMs
Get the most out of your 2 SIM cards. If you forward your calls between your SIMs, when someone
calls you on one SIM while you’re having a call on the other, you can manage your calls from both SIMs
just like with only one SIM.
Make sure you have 2 SIM cards inserted in your phone.
1. Select Menu > Smart Dual SIM.
2. Type in the numbers of your both SIMs.
3. Depending on how you want to forward the calls when one of your SIMs is out of reach or busy,
select Between two SIMs, From SIM1 to SIM2, or From SIM2 to SIM1.
Tip: To check if your calls are being forwarded, select Check status.
Explore your phone
Explore the views and features of your phone.
See the apps and features of your phone
Select Menu.
Menu
Go to an app or feature
Press the scroll key up, down, left, or right.
© 2015 Microsoft Mobile. All rights reserved. 7

Open an app or select a feature
Select Select.
Select
Go back to the previous view
Select Back.
Back
Go back to the home screen
Press the end key.
Switch the flashlight on
On the home screen, quickly scroll up twice.
Menu Go to
To switch the flashlight off, scroll up once.
Do not shine the light in anyone’s eyes.
© 2015 Microsoft Mobile. All rights reserved. 8

Change the volume
Trouble hearing your phone ringing in noisy environments, or calls too loud? You can change the
volume to your liking.
Scroll up or down to change the volume during a call or when listening to the radio.
Change the wallpaper
You can change the background of your home screen to your liking.
1. Select Menu > Settings > Display settings > Wallpaper.
2. Select a wallpaper.
Set the ringtone
Set a ringtone for your phone. You can set a different ringtone for each SIM card.
1. Select Menu > Settings > Tone settings.
2. Select Ringing tone. If needed, select a SIM card.
3. Pick a ringtone, and select OK.
Write text
Writing with the keypad is easy and fun.
Press a key repeatedly until the letter is shown.
Type in a space
Press 0.
Type in a special character or punctuation mark
Press *.
Switch between character cases
Press # repeatedly.
Type in a number
Press and hold a number key.
Use predictive text
To speed up your writing, your phone can guess what you are starting to write. Predictive text is based
on a built-in dictionary. This feature is not available for all languages.
1. Select Opt. > Dictionary and the language.
2. Start writing a word. When the word you want is shown, press 0.
© 2015 Microsoft Mobile. All rights reserved. 9

Change a word
Press * repeatedly until the word you want is shown.
Add a new word to the dictionary
If the word you want isn't in the dictionary, write the word, press * repeatedly to skip all unwanted
words, select Spell, and write the word.
Switch between predictive and traditional text
Press # repeatedly.
Switch predictive text off
Select Opt. > Dictionary > Dictionary off.
Browse the web
Catch up on the news, and visit your favourite websites on the go.
1. Select Menu > Internet > Edit.
2. Write a web address, and select OK.
Using services or downloading content, including free items, may cause the transfer of large amounts
of data, which may result in data costs.
Tip: If you want to avoid data costs, switch mobile data off. Select Menu > Settings >
Connectivity > Dual SIM, and switch Mobile data connection to Off.
© 2015 Microsoft Mobile. All rights reserved. 10

People & messaging
Contact your friends and family using your phone. Stay tuned with the latest updates to your social
networking services even when on the go.
Make a call
Learn how to make a call with your new phone.
1. Type in the phone number.
To type in the + character, used for international calls, press * twice.
2. Press . If asked, select which SIM to use.
3. To end the call, press .
Answer a call
Press .
Tip: To handle your calls hands-free, pair your phone with a compatible Bluetooth headset (sold
separately). To switch Bluetooth on, select Menu > Settings > Connectivity > Bluetooth, and
switch Bluetooth to On.
Save a name and phone number
Save and organise your friends' phone numbers.
1. Select Menu > Contacts > Opt. > Add new contact.
Tip: You can select which memory you want to use for storing contacts. Select Opt. > Settings >
Memory in use.
2. Write the name, and type in the number.
3. Select Save.
Tip: To save a phone number in the dialler, type in the number, and select Save.
Send and receive messages
Keep in touch with your friends and family through text messages.
1. Select Menu > Messages > Create message.
2. Type in a phone number, or select Add and a recipient from your contacts list.
3. Write your message.
Tip: To insert special characters, such as a smiley or symbol, select Opt. > Insert options.
4. Select Send. If asked, select which SIM to use.
Tip: You can also press to send the message.
You can send text messages that are longer than the character limit for a single message. Longer
messages are sent as two or more messages. Your service provider may charge accordingly.
Characters with accents, other marks, or some language options, take more space, and limit the
number of characters that can be sent in a single message.
© 2015 Microsoft Mobile. All rights reserved. 11

Read a message
On the lock screen, select Read.
Tip: To read the message later, select Menu > Messages.
Get social
Want to connect and share stuff with the people in your life? With social apps, you can stay up to date
with what's happening with your friends.
To keep in touch with your friends and family, sign in to your instant messaging, sharing, and social
networking services. Select Menu and the service you want to use. The available services may vary.
© 2015 Microsoft Mobile. All rights reserved. 12

Camera
With your phone camera, you can easily take photos or record videos.
Take a photo
Capture the best moments with your phone camera.
1. To switch the camera on, select Menu > Camera.
2. To zoom in or out, scroll up or down.
3. To take a photo, select .
View the photos you’ve taken
To view the photo right after taking it, select New > > Photos > Captured photo. To view the photo
later, in camera, select > Photos > Captured photo.
Record a video
Besides taking photos, you can also record videos with your phone.
1. To switch the camera on, select Menu > Camera.
2. To switch the video camera on, select > Video camera.
3. To start recording, select .
4. To stop recording, select .
Tip: Need more space for your videos? Insert a memory card, and your videos are saved directly
to the card.
View the video you’ve recorded
To view the video right after recording, select . To view the video later, in the video camera, select
> Videos > Recorded video.
© 2015 Microsoft Mobile. All rights reserved. 13

Entertainment
Having a spare moment and in need of entertainment? Learn how to listen to music or the radio on
your phone.
Listen to music
You can listen to your MP3 music files with the music player. To play music, you need to store the
music files on a memory card.
1. Select Menu > Music.
2. Select Opt. > All songs.
3. Select a song.
Listen to the radio
Enjoy your favourite FM radio stations on the go.
To listen to the radio, you need to connect a compatible headset to the device. The headset acts as
an antenna.
1. Connect a headset, and select Menu > Radio.
2. To go to the previous or next channel, scroll left or right.
3. To close the radio, select Opt. > Switch off.
Play a video
Watch your favourite videos wherever you are.
1. Select Menu > Videos.
2. Select the folder containing the video you want to watch, and then the video.
Not all video formats are supported.
Pause or resume playback
Press the scroll key, and select Pause or Play.
© 2015 Microsoft Mobile. All rights reserved. 14

Office
Learn how to use the alarm clock to keep yourself organised.
Set an alarm
Use your phone as an alarm clock.
1. Select Menu > Alarm clock.
2. Select an alarm and Edit > Change.
3. To set the hour, scroll up or down. To set the minutes, scroll right and then up or down.
4. Select OK > Save.
Add a calendar reminder
Need to remember an event? Add it to your calendar.
1. Select Menu > Calendar.
2. Select a date and Opt. > Add event.
3. Type in a name for the event.
4. To set the time, scroll down, and select Change. To set the hour, scroll up or down. To set the
minutes, scroll right and then up or down.
Tip: By default, you are reminded by an alarm 15 minutes before the event. To change the alarm
time, scroll down, and select Change. Select a reminder or Never.
5. Select Save.
Delete a calendar entry
Go to the date of the entry, and select View. Go to the event you want to delete, and select Opt. >
Delete.
Change the time and date
You can set your phone clock manually.
1. Select Menu > Settings > Date and time.
2. Switch Auto-update of date and time to Off.
3. To set the time, scroll down, and select Time. Use the scroll key to set the time, and select OK.
4. To set the date, scroll down, and select Date setting. Use the scroll key to set the date, and select
OK.
© 2015 Microsoft Mobile. All rights reserved. 15

Phone management
Learn how to manage the personal data and content in your phone.
Share your content using Slam
Share your stuff, such as contacts, photos, and videos, easily with friends and family. Just move your
phone close to another phone and your content is transferred using Bluetooth.
1. Switch Bluetooth on in the receiving phone, and make sure the phone is visible to other phones.
2. Select, for example, a photo. Press the options key, and select Share photo > Via Slam.
3. Move your phone close to the other phone.
Slam searches for the nearest phone, and sends the item to it.
Operating the device in hidden mode is a safer way to avoid malicious software. Do not accept
Bluetooth connection requests from sources you do not trust. You can also switch the Bluetooth
function off when you are not using it.
Copy content between your phone and computer
Copy photos, videos, music, and other content created by you (and stored on the memory card)
between your phone and computer.
To copy content from the phone memory, you need to have a memory card inserted in your phone.
1. Connect your phone to a compatible computer with a compatible USB cable.
2. Select Mass storage.
3. On your computer, open a file manager, such as Windows Explorer, and browse to your phone. You
can see the content stored on the memory card.
4. Drag and drop items between your phone and computer.
Remove private content from your phone
If you buy a new phone, or otherwise want to dispose of or recycle your phone, here’s how you can
remove your personal info and content.
When removing private content from your phone, pay attention to whether you are removing content
from the phone memory or the SIM card.
1. To remove all your messages, select Menu > Messages > Opt. > Delete more > Opt. > Choose all.
2. To remove all your contacts, select Menu > Contacts > Opt. > Delete contacts > Opt. > Choose
all.
3. To remove your call info, select Menu > Call log > Delete recent call lists > All.
4. Check that all your personal content has been removed.
The content and info stored on the memory card is not removed.
Remove all content from your phone and restore the original settings
To reset your phone to its original settings and to remove all your data, on the home screen, type in
*#7370#.
© 2015 Microsoft Mobile. All rights reserved. 16

Use your phone in flight mode
In places where you're not allowed to make calls or connect to the internet with your phone, you can
still access your music, videos, and offline games if you switch flight mode on.
1. Select Menu > Settings > Connectivity.
2. Switch Flight mode to On.
Warning: When the flight profile is activated, you cannot make or receive any calls, or use other
features that require network coverage. To make a call, switch to another profile.
Switch the device off when mobile phone use is not allowed or when it may cause interference or
danger, for example, in aircraft, near medical equipment, fuel, chemicals, or blasting areas.
Access codes
Learn what the different codes on your phone are for.
PIN or PIN2 code
(4-8 digits)
These protect your SIM card against
unauthorised use or are required to access some
features.
You can set your phone to ask for the PIN code
when you switch it on.
If you forget the codes or they aren't supplied
with your card, contact your network service
provider.
If you type in the code incorrectly 3 times in a
row, you need to unblock the code with the PUK
or PUK2 code.
PUK or PUK2 These are required to unblock a PIN or PIN2 code.
If the codes are not supplied with your SIM card,
contact your network service provider.
Security code (lock code, password) This helps you protect your phone against
unauthorised use.
You can set your phone to ask for the lock code
that you define. The default lock code is 12345.
Keep the code secret and in a safe place,
separate from your phone.
If you forget the code and your phone is locked,
your phone will require service. Additional
charges may apply, and all the personal data on
your phone may be deleted.
For more info, contact the nearest care point for
your phone, or your phone dealer.
© 2015 Microsoft Mobile. All rights reserved. 17

IMEI This is used to identify phones in the network.
You may also need to give the number to your
care point services or phone dealer.
To view your IMEI number, dial *#06#.
© 2015 Microsoft Mobile. All rights reserved. 18

Product and safety info
Network services and costs
You can only use your device on the GSM 900, 1800 MHz networks. You need a subscription with a service provider.
Using some features and downloading content require a network connection and may result in data costs. You may also need
to subscribe to some features.
Emergency calls
Important: Connections in all conditions cannot be guaranteed. Never rely solely on any wireless phone for essential
communications like medical emergencies.
Before making the call:
• Switch the phone on.
• If the phone keys are locked, unlock them.
• Move to a place with adequate signal strength.
1. Press the end key repeatedly, until the home screen is shown.
2. Type in the official emergency number for your present location. Emergency call numbers vary by location.
3. Press the call key.
4. Give the necessary info as accurately as possible. Do not end the call until given permission to do so.
You may also need to do the following:
• Put a SIM card in the phone.
• If your phone asks for a PIN code, type in the official emergency number for your present location, and press the call key.
• Switch the call restrictions off in your phone, such as call barring, fixed dialling, or closed user group.
• To make an emergency call during the first start-up, select Opt. > Make emerg. call.
Take care of your device
Handle your device, battery, charger and accessories with care. The following suggestions help you keep your device operational.
• Keep the device dry. Precipitation, humidity, and all types of liquids or moisture can contain minerals that corrode electronic
circuits. If your device gets wet, remove the battery, and let the device dry.
• Do not use or store the device in dusty or dirty areas.
• Do not store the device in high temperatures. High temperatures may damage the device or battery.
• Do not store the device in cold temperatures. When the device warms to its normal temperature, moisture can form inside
the device and damage it.
• Do not open the device other than as instructed in the user guide.
• Unauthorised modifications may damage the device and violate regulations governing radio devices.
• Do not drop, knock, or shake the device or the battery. Rough handling can break it.
• Only use a soft, clean, dry cloth to clean the surface of the device.
• Do not paint the device. Paint can prevent proper operation.
• For optimal performance, switch the device off and remove the battery from time to time.
• Keep the device away from magnets or magnetic fields.
• To keep your important data safe, store it in at least two separate places, such as your device, memory card, or computer,
or write down important info.
Recycle
Always return your used electronic products, batteries, and packaging materials to dedicated collection points. This way you
help prevent uncontrolled waste disposal and promote the recycling of materials. All materials of the device can be recovered
as materials and energy. Check how to recycle your products at www.microsoft.com/mobile/recycle.
© 2015 Microsoft Mobile. All rights reserved. 19

Crossed-out wheeled-bin symbol
The crossed-out wheeled-bin symbol on your product, battery, literature, or packaging reminds you that all electrical and
electronic products and batteries must be taken to separate collection at the end of their working life. Do not dispose of these
products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local
waste authority, or go to www.microsoft.com/mobile/support/. For more info on the environmental attributes of your device,
see www.microsoft.com/mobile/ecoprofile.
Battery and charger info
Use your device only with an original BL-5C rechargeable battery.
Charge your device with AC-18 charger. Charger plug type may vary.
Microsoft Mobile may make additional battery or charger models available for this device.
Important: Talk and standby times are estimates only. Actual times are affected by, for example, network conditions,
device settings, features being used, battery condition, and temperature.
Battery and charger safety
Always switch the device off and unplug the charger before removing the battery. To unplug a charger or an accessory, hold and
pull the plug, not the cord.
When your charger is not in use, unplug it. If left unused, a fully charged battery will lose its charge over time.
Always keep the battery between 15°C and 25°C (59°F and 77°F) for optimal performance. Extreme temperatures reduce the
capacity and lifetime of the battery. A device with a hot or cold battery may not work temporarily.
Accidental short-circuiting can happen when a metallic object touches the metal strips on the battery. This may damage the
battery or the other object.
Do not dispose of batteries in a fire as they may explode. Obey local regulations. Recycle when possible. Do not dispose as
household waste.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage the battery in any way. If a battery leaks, do not let liquid
touch skin or eyes. If this happens, immediately flush the affected areas with water, or seek medical help. Do not modify, attempt
to insert foreign objects into the battery, or immerse or expose it to water or other liquids. Batteries may explode if damaged.
Use the battery and charger for their intended purposes only. Improper use, or use of unapproved or incompatible batteries or
chargers may present a risk of fire, explosion, or other hazard, and may invalidate any approval or warranty. If you believe the
battery or charger is damaged, take it to a service centre or your phone dealer before continuing to use it. Never use a damaged
battery or charger. Only use the charger indoors. Do not charge your device during a lightning storm.
Small children
Your device and its accessories are not toys. They may contain small parts. Keep them out of the reach of small children.
Medical devices
Operation of radio transmitting equipment, including wireless phones, may interfere with inadequately shielded medical devices'
function. Consult a physician or the medical device's manufacturer to determine if it is adequately shielded from external radio
energy.
Implanted medical devices
To avoid potential interference, manufacturers of implanted medical devices recommend a minimum separation of 15.3
centimetres (6 inches) between a wireless device and the medical device. Persons who have such devices should:
• Always keep the wireless device more than 15.3 centimetres (6 inches) from the medical device.
• Not carry the wireless device in a breast pocket.
© 2015 Microsoft Mobile. All rights reserved. 20