Nokia Lumia 830 User manual

User Guide
Nokia Lumia 830
Issue 3.0 EN-US

Contents
For your safety 4
Get started 5
Keys and parts 5
Insert the SIM and memory card 5
Remove the SIM and memory card 8
Turn the phone on 10
Lock the keys and screen 11
Charge your phone 12
Change the volume 13
Connect the headset 14
Antenna locations 15
Your first Lumia? 16
Learn more about your phone 16
Set up your phone 16
Update your apps 17
Explore your tiles, apps, and settings 18
Navigate inside an app 20
Use the touch screen 21
Back, start, and search keys 23
Switch to your new Lumia phone 24
Basics 27
What’s new in this release? 27
Get to know your phone 27
Accounts 32
Personalize your phone 37
Cortana 44
Accessibility 45
Take a screenshot 47
Extend battery life 47
Save on data roaming costs 49
Write text 50
Clock and calendar 54
Browse your SIM apps 58
Store 58
People & messaging 62
Calls 62
Contacts 65
Social networks 69
Messages 70
Email 74
Camera 79
Open your camera quickly 79
Camera basics 79
Advanced photography 81
Photos and videos 83
Maps & navigation 85
Switch location services on 85
Find a location 85
Get directions to a place 86
Download a map to your phone 86
Positioning methods 87
Internet 88
Define internet connections 88
Connect your computer to the web 88
Use your data plan efficiently 89
Web browser 89
Search the web 92
Close internet connections 92
Troubleshoot internet connection issues 92
Entertainment 93
User Guide
Nokia Lumia 830
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Watch and listen 93
FM radio 96
Sync music and videos between your
phone and computer 97
Games 98
Lifestyle apps and services 100
Office 102
Work with Word 102
Work with Excel 103
Work with PowerPoint 103
Write a note in OneNote 104
Access Office files through OneDrive 105
Use the calculator 105
Phone management & connectivity 106
Update your phone software 106
Use a secure VPN connection 106
Wi-Fi 107
NFC 108
Bluetooth 110
Memory and storage 112
Copy content between your phone and
computer 115
Security 116
Wallet 120
Access codes 120
Troubleshoot connectivity issues 121
If your phone doesn't respond 122
Find your model number and serial
number (IMEI) 123
Product and safety info 123
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For your safety
Read these simple guidelines. Not following them may be dangerous or against local laws and
regulations.
TURN OFF IN RESTRICTED AREAS
Turn the device off when mobile phone use is not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first
consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Microsoft Mobile for use with
this device. Third-party chargers that comply with the applicable USB requirements, and that
can connect to your device USB connector, may be compatible. Do not connect incompatible
products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a hard
surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of
the device or attempt to remove the broken glass from the device. Stop using the device until the
glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the speakerphone is in use.
© 2015 Microsoft Mobile. All rights reserved. 4

Get started
Take care of the basics, and have your phone up and running in no time.
Keys and parts
Explore the keys and parts of your new phone.
1 Micro-USB connector
2 Earpiece
3 Audio connector AHJ 3.5 mm
4 Proximity/Light sensor
5 Front camera
6 Volume keys
7 Power/Lock key
8 Camera key
9Search key
10 Start key
11 Microphone
12 Back key
13 Antenna area
14 NFC area
15 Microphone
16 Camera flash
17 Camera lens
18 Wireless charging area
19 Speakerphone
Some of the accessories mentioned in this user
guide, such as charger, headset, or data cable,
may be sold separately.
Insert the SIM and memory card
Read on to learn how to insert a SIM card and a memory card into your phone.
Important: Your device uses a nano-SIM card, also known as a nano-UICC SIM card. Use only
original nano-SIM cards. Use of incompatible SIM cards may damage the card or the device, and
may corrupt data stored on the card.
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Note: Turn the device off and disconnect the charger and any other device before removing
any covers. Avoid touching electronic components while changing any covers. Always store and
use the device with any covers attached.
1. Switch your phone off.
2. At the bottom of the phone, put the nail of your index finger in the small slot between the metal
frame and the back cover. Press the middle of the back cover, bend the cover open, and remove it.
Do not use any sharp tools, as they may damage the screen.
3. If the battery is in, lift it out.
4. Slide the nano-SIM card into the SIM slot with the metal contact area down until you hear a click.
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5. If you have a memory card, slide the card into the memory card slot until you hear a click.
6. Line up the battery contacts, and put the battery in.
7. Press the top edge of the back cover against the top edge of your phone. Snap the cover into place,
locking all the latches around the edges of the cover.
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8. Switch your phone on.
Remove the SIM and memory card
Got a new SIM or memory card? Learn how to remove the previous card from your phone.
1. Switch your phone off.
2. At the bottom of the phone, put the nail of your index finger in the small slot between the metal
frame and the back cover. Press the middle of the back cover, bend the cover open, and remove it.
3. If the battery is in, lift it out.
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4. To remove the SIM card, pull it out from the slot.
5. To remove the memory card, pull it out from the slot.
6. Line up the battery contacts, and put the battery in.
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7. Press the top edge of the back cover against the top edge of your phone. Snap the cover into place,
locking all the latches around the edges of the cover. Don't press the keys while attaching the cover.
8. Switch your phone on.
Turn the phone on
Turn your phone on, and start exploring it.
Press the power key until the phone vibrates.
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Turn the phone off
Press and hold the power key, and drag the lock screen down.
Lock the keys and screen
If you want to avoid accidentally making a call when your phone is in your pocket or bag, you can lock
your keys and screen. You can also set the keys and screen to lock automatically.
To lock your keys and screen, press the power key.
Unlock the keys and screen
Press the power key, and drag the lock screen up.
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Set the keys and screen to lock automatically
Swipe down from the top of the screen, tap All settings > Personalization > Lock screen, and
under Screen times out after, select the length of time after which the keys and screen are locked
automatically.
Charge your phone
Learn how to charge your phone.
Charge your phone with a USB charger
Your battery has been partially charged at the factory, but you may need to recharge it before you
can turn the phone on for the first time.
Make sure you use a compatible USB charger to charge your phone. The charger may be sold
separately.
1. Plug a compatible charger into a wall outlet, and connect the cable to your phone.
2. When the battery is full, disconnect the charger from the phone, then from the wall outlet.
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You don't need to charge the battery for a specific length of time, and you can use the phone while
it's charging.
If the battery is completely discharged, it may take several minutes before the charging indicator is
displayed.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while
charging the device. The efficiency of USB charging power varies significantly, and it may take
a long time for charging to start and the device to start functioning.
Make sure your computer is turned on.
First connect the USB cable to the computer, then to your phone. When the battery is full, first
disconnect the USB cable from your phone, then from the computer.
The battery can be charged and discharged hundreds of times, but it will eventually wear out. When
the talk and standby times are noticeably shorter than normal, replace the battery.
Change the volume
If you have trouble hearing your phone ringing in noisy environments, or calls are too loud, you can
change the volume to your liking.
Use the volume keys on the side of your phone. The maximum volume level is 10.
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If you have connected headphones, the volume keys control both ringtone and media volume at the
same time. The maximum volume level is 30.
Change the volume for media and apps
Press a volume key on the side of your phone to see the volume status bar, tap , and tap the volume
bar for media and apps to set the volume you want. The maximum volume level is 30.
Switch to silent mode
Press a volume key on the side of your phone, tap on the volume status bar, and tap . To turn
silent mode off, on the volume status bar, set the volume you want.
Turning silent mode on does not affect your alarms. If you want to rest, make sure you don’t have
any incoming alarms, or turn your phone off.
Tip: Don’t want to keep your phone in silent mode but can’t answer right now? To silence an
incoming call, press the volume down key.
Turn the vibration on
If you want your phone to vibrate, press a volume key on the side of your phone, tap on the volume
status bar, and tap Vibrate off. To turn the vibration off, tap Vibrate on.
Tip: To change other sound settings, swipe down from the top of the screen, and tap All
settings > Personalization > Sounds.
Tip: To turn the vibration of the back, start, and search keys on or off, swipe down from the top
of the screen, tap All settings > Extras > Touch, and turn Vibrate when I tap the navigation
keys. on or off . Changing the vibration setting for incoming calls doesn’t affect the
vibration of the keys.
Connect the headset
Enjoy your favorite music, or free your hands for other things when in a call.
The headset may be sold separately.
Connect the headset to your phone.
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Do not connect to products that create an output signal, as this may damage the device. Do not
connect any voltage source to the audio connector. If you connect an external device or headset,
other than those approved for use with this device, to the audio connector, pay special attention to
volume levels.
Antenna locations
Learn where the antennas are located on your phone to get the best possible performance.
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the
communication quality and may reduce battery life due to higher power level during operation.
The antenna areas are highlighted.
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Your first Lumia?
Let’s get started. Set up your new phone, explore your phone’s views and menus, and learn how to
use the touch screen.
Learn more about your phone
When you want to learn more about your phone, or if you're unsure how your phone should work,
there are several support channels for you to check.
To help you get the most out of your phone, there's a user guide in your phone with additional
instructions. Tap Lumia Help+Tips.
You can also go to www.microsoft.com/mobile/support, where you can find:
• Troubleshooting information
• Instant answers for questions you may have
• Discussions
• News on apps and downloads
• Software update information
• Further details about features and technologies, and the compatibility of devices and
accessories
Troubleshooting and discussions may not be available in all languages.
For support videos, go to www.youtube.com/lumiasupport.
For questions regarding your plans, billing, or network, please contact your operator. For questions
regarding your product and warranty, please visit the support pages for your country at
www.microsoft.com/mobile/support.
AT&T provides detailed support information, including device specifications, troubleshooting, and
user forums, at www.att.com/DeviceSupport.
If you’re new to Lumia, remember to also check out the Get started app.
Set up your phone
Make the most out of your phone’s features from the get-go.
When you turn your phone on for the first time, your phone guides you to set up your network
connections, phone settings, and Microsoft account in one sitting.
You need a Microsoft account to back up and restore your phone, to buy, install, and update apps,
and to access some Microsoft services, such as:
• Xbox
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• Groove and Movies & TV
• OneDrive
• Hotmail
• Outlook
If you already created an account for one of Microsoft services, such as Xbox Live, Hotmail, or
Outlook, those credentials are valid as a Microsoft account and you can use them to sign in.
You can use the same username and password on your computer and phone.
1. Turn your phone on, and follow the instructions shown on your phone.
2. When asked, create a Microsoft account, or sign in to an existing one.
Make sure you remember the credentials for the Microsoft account you added to your phone. You
need them if you want to reset your phone or change the reset protection settings. Reset protection
prevents a thief from resetting and reusing your phone if your phone gets stolen.
Tip: You can also create a Microsoft account later. Swipe down from the top of the screen, and
tap All settings > Accounts > Your email and accounts > Sign in with a Microsoft account
instead.
Parents must approve the account for children under the age of 13. To approve the account, swipe
down from the top of the screen, tap All settings > Accounts > Your email and accounts > Sign
in with a Microsoft account instead, sign in with your child’s account, and follow the instructions
shown on the phone.
You can also create or manage your account at account.microsoft.com.
3. Fill in your account details.
4. Type in your phone number or an alternative email address. They are used to send you a one-time
verification code and to protect your data.
5. When asked, type in your email address or the last 4 digits of your phone number.
6. When you receive the code, type it in, and you are ready to back up your data and use your phone.
Tip: If your screen turns off, press the power key, and drag the lock screen up.
Update your apps
App updates bring important bug fixes and new functionalities. To get the best out of your new phone,
make sure your apps are up to date.
1. Tap Store.
2. Tap > Downloads and updates.
Tip: By default, your phone automatically updates the apps when you’re connected to Wi-Fi.
3. Tap Check for updates: > Update All.
Turn off automatic updates
Tap Store > Settings, and switch Update apps automatically to Off .
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Explore your tiles, apps, and settings
Everything you need is on 2 views: the start screen and apps menu. Fill the start screen with shortcuts
to your favorite apps and the contacts you need the most, and find all your apps easily in the apps
menu.
The start screen consists of tiles, which are shortcuts to your apps, contacts, browser bookmarks,
and more. Some tiles may show you notifications and updates, such as your missed calls, received
messages, and the latest news.
1
1. To see all the apps on your phone, on the start screen, simply swipe left. To return to the start
screen, swipe right.
Tip: To go back to the start screen from any view, tap the start key .
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The apps menu is the home to all your apps – in neat alphabetical order. All the installed apps end up
here. To look up an app in the apps menu, tap the search bar at the top of the screen, or tap a letter.
Recently installed apps show up at the top of the apps menu.
2. To add an app shortcut to your start screen, in the apps menu, tap and hold the app, and tap Pin
to Start.
Check notifications and change settings quickly
Swipe down from the top of the screen.
In the action center, you can quickly see notifications, such as your missed calls and unread emails
and messages, open the camera, and access all phone settings.
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Navigate inside an app
There’s more to your apps than meets the eye. To find more views in an app, swipe left. To discover
more actions, use the options menu.
In most apps, to go to another view, swipe left.
Tip: To switch between views, you can also tap the tab heading at the top of the screen.
Find more options in an app
Tap or .
In the options menu, you can find additional settings and actions that are not shown as icons.
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