
If you are experiencing problems running on propane, you are most likely experiencing one of
two very different problems.
Bad wire connectors at the control knob:
This is a well-known problem, and Norcold has a “service fix” for it. A number of wires are
connected to the back of the control switch (the one that selects AC - DC - GAS - OFF). Each
wire terminates with a push-on connector, which is simply pushed onto a flat blade on the switch
body. After a period of time, these push-on connectors lose their tension, and make a poor
contact with the blade half of the connection. The usual result is that the propane flame will light,
but will not stay lit. If you write to Norcold, they will send you two wires with new connectors
on the ends. A simpler answer is to pull each connector off the blade, squeeze it closed with a
pair of pliers, and replace it on the blade. Either solution requires that you pull the refrigerator a
few inches out from under the countertop, in order to gain access to the wires.
This article does not present details of this fix, but because it is simple to do, it is probably the
first action to take if you experience a propane flame that won’t stay lit.
Dirt, grit, rust, scale accumulated in the burner area:
Over time and use, many kinds of grime can accumulate in the burner area. If they build up to a
sufficient level, they can interfere with the propane burner operation, resulting in a flame that
won’t light, a flame that is weak, or a flame that won’t stay lit. The solution for all of these is a
good cleaning of the burner area. Many people have reported that simply cleaning out
accumulated dirt, soot, spider webs, etc, using a long-handled brush and a vacuum cleaner, was
all that was necessary to remedy their problems.
However, since many of the problems are related to a clogged or dirty burner orifice, or a dirty,
contaminated, or failed thermocouple, cleaning may involve removal and cleaning of the burner
parts, replacement of anything that has failed, and proper re-assembly of the burner. These items
can not be cleaned without removing them from the burner box area.
Introduction To Troubleshooting The Burner
So how does one tell for sure if the gas is igniting or if the flame extinguishes? The answer is
simple: you need two people. One to operate the controls on the inside of the coach while the
other observes the action of the flame. First remove the outside lower vent cover. In order to
fully see the flame, one needs to remove the burner box cover. It is held in place with one screw.
It also helps if this work is done in the shade or in a well ventilated covered area otherwise bright
sunlight will hamper one from seeing the flame. Remember, this is a VERY SMALL flame,
much like nothing more than a pilot light. This is NOT a wide, large flame that you'd see on a
furnace or stove. See Photos #3 and #6 below for examples.
Troubleshooting Steps - Propane Burner:
1. Remove the one screw that holds burner box cover in place. Photo #2 below shows the
complete burner box with the cover removed. Note the dirt and debris laying at the bottom of and
all around the burner box. Actually this one is fairly clean; yours may be much worse. The red
wire is the igniter lead; the thin copper tube is the thermocouple; and the brass fittings are part of
the propane gas line and burner orifice tube. These are the three items to be checked and cleaned.