
ISSUE 02: 7-Dec-2021 Page 4 001970MAN-04
Table of Contents
Tables & Documents ........................................................ 5
ATW System Description ................................................ 6
General Overview ................................................................... 6
1. Heating Mode ..................................................................... 6
Auxiliary Heat .................................................................... 6
Defrost Operation.............................................................. 6
2. Cooling Mode ...................................................................... 6
One or Two Buffer Tanks? .............................................. 7
Single Buffer Tank Systems .................................................... 7
Dual Buffer Tank Systems ...................................................... 7
ATW Sizing .......................................................................... 8
Air Source Heat Pumps .......................................................... 8
Heat Pump Sizing ................................................................... 8
Auxiliary Heat Sizing ............................................................... 8
Installation Basics ............................................................. 9
Sample Bill of Materials .......................................................... 9
Unpacking the unit .................................................................. 9
Indoor Unit Placement ............................................................ 9
Outdoor Unit Placement ........................................................ 10
Outdoor Fan Speed Reduction ............................................. 10
Outdoor Unit Mounting Height .............................................. 10
Average Max. Snow Depth Map - Canada ............................ 11
Wiring ................................................................................. 12
Indoor Unit Power Supply Connections ................................ 12
Outdoor Unit: Power Connections ........................................ 12
Indoor Loop Circulator Pump Wiring ..................................... 12
Control Transformer .............................................................. 12
BACnet Connections ............................................................ 13
Setpoint Control Connections ................................................ 13
Setpoint Control: Aux. Connections ....................................... 13
Outdoor Unit: Signal Connections ......................................... 14
Aquastat Connections (Optional) .......................................... 14
Disable Switch (field installed) ............................................... 14
Defrost Indicator (field installed) ............................................ 14
002019CDG - Typ. ATW Series Wiring ................................. 15
002375QSS - AltSource Tanks: Getting Started ................... 16
002067CDG - Typ. Heating Only Zone Wiring (Setpoint) ...... 17
002068CDG - Typ. Htg/Cooling Zone Wiring (Setpoint) ........ 18
002069CDG - Typ. Heating Only Zone Wiring (Signals) ........ 19
002070CDG - Typ. Htg/Cooling Zone Wiring (Signals) .......... 20
Piping ................................................................................. 21
Number of Tanks .................................................................. 21
Indoor Loop Water Lines ........................................................ 21
Domestic Hot Water (Desuperheater) Connections .............. 21
002239PDG - Typical Piping Connections - ATW Series ....... 22
002366PDG - Recommended Buffer Tank Piping ................. 23
002528PDG - Buffer Tank Piping - Multiple Units .................. 24
002252PDG - 2 Tank Piping with a Reversing Heat Pump .... 25
002527PDG - 2 Tank Piping w/Multiple Rev. Heat Pumps .... 26
002367PDG - Auxiliary Boiler Piping ..................................... 27
000530PDG - Typical Zone Types ......................................... 28
001055PDG - Connection to On-Demand DHW Tank ........... 29
000970PDG - Desup. Conn. to DHW Pre-Heat Tank ............ 30
002384PDG - DHW Pre-Heat Tank - Multiple Units .............. 31
Outdoor Unit Line Set ..................................................... 32
Line Set Interconnect Tubing ................................................ 32
Indoor/Outdoor Unit Connections .......................................... 32
Oil Traps ............................................................................... 32
Filter-Dryer ............................................................................ 32
Pipe Insulation ...................................................................... 33
Silver Soldering Line Sets ..................................................... 33
Pressure Testing ................................................................... 33
Vacuuming the System .......................................................... 33
Charging the System ............................................................. 33
001983CDG - Typical ATW Line Set Connections ................ 34
Operation ........................................................................... 35
1. BACnet Control ................................................................. 35
2. Signals / Hardwired Control .............................................. 35
3. Setpoint Control ................................................................ 35
Setpoint Control Method 1 - Indoor Loop (ICR), One Tank .... 35
Typical Temperature Setpoints ........................................... 36
Top Up S1 Function ........................................................... 36
Summer Setback ................................................................ 36
Hydronic Auxiliary in Defrost .............................................. 36
Outdoor Reset .................................................................... 37
Setpoint Control Method 2 - Indoor Loop (ICR), 2 Tanks ....... 37
Setpoint Control Method 3 - External HTS/CTS, One Tank .. 38
Setpoint Control Method 4 - External HTS/CTS, 2 Tanks ..... 39
PC Application (PC App) ............................................... 40
LCD Interface & Menus .................................................. 52
BACnet Interface .............................................................. 54
Startup Procedure ........................................................... 58
Pre-start Inspection ............................................................... 58
Unit Startup ........................................................................... 59
Startup Record ...................................................................... 60
Routine Maintenance ...................................................... 61
Troubleshooting Guide .................................................. 62
Repair Procedures .......................................................... 72
Pumpdown Procedure .......................................................... 72
General Repair Procedure .................................................... 72
Vacuuming & Charging Procedure ....................................... 72
Compressor Replacement Procedure ................................... 73
Outdoor Fan Replacement Procedure .................................. 73
Control Board Replacement Procedure ................................ 74
LCD Interface (Display) Board Replacement Procedure ....... 75
Model Specific Information ........................................... 76
Shipping Information ............................................................. 76
Refrigerant Charge ............................................................... 76
Indoor Loop Flow Rates ........................................................ 76
Operating Temperature Limits .............................................. 76
Sound Levels (dBA) .............................................................. 76
Pressure Drop Data ............................................................... 77
Standard Capacity Ratings ................................................... 79
Performance Tables .............................................................. 80
Electrical Specifications ........................................................ 85
Wiring Diagram (208/230-1-60) ............................................ 86
Electrical Box Layout (208/230-1-60) .................................... 87
Wiring Diagram (208-3-60) ................................................... 88
Electrical Box Layout (208-3-60) ........................................... 89
Wiring Diagram (460-3-60) .................................................... 90
Electrical Box Layout (460-3-60) ........................................... 91
ACE-45/55 Wiring Diagram .................................................... 92
ACE-65/75 Wiring Diagram .................................................... 92
ATW-Series Refrigeration Circuit - Heating Mode ................. 93
ATW-Series Refrigeration Circuit - Cooling/Defrost Mode ..... 94
Dimensions: ATW-25/45 ........................................................ 95
Dimensions: ATW-55 ............................................................. 97
Dimensions: ATW-65/75 ........................................................ 99
Appendix A: Control Board Description ................... 101
Appendix B: USB Driver Installation ......................... 105
Appendix C: PC App Installation ............................... 106
Appendix D: Updating Firmware ................................ 107
Warranty .......................................................................... 110