
ISSUE 04: 23-Sep-2022 Page 6 002500MAN-01
Table of Contents
Documents .......................................................................... 7
Tables ................................................................................... 8
Series System Description ............................................. 9
W-series .................................................................................. 9
WH-series ................................................................................ 9
WP-series ................................................................................ 9
One or Two Buffer Tanks? ............................................ 10
Single Buffer Tank Systems .................................................. 10
Dual Buffer Tank Systems .................................................... 10
Sizing for Space Heating/Cooling ................................ 11
W/WH-Series Heat Pump Sizing .......................................... 11
Auxiliary Heat Sizing ............................................................. 11
Sizing for Pool Heating ................................................... 12
Indoor Pools .......................................................................... 12
Outdoor Pools / Hot Tubs ...................................................... 12
Outdoor Pools / Hot Tub Heat Load ....................................... 12
WP-Series Heat Pump Sizing ............................................... 12
Installation Basics ........................................................... 13
Unpacking the unit ................................................................ 13
Unit Placement ..................................................................... 13
Sample Bill of Materials - W/WH Series on Ground Loop ...... 13
Sample Bill of Materials - W/WH Series on Open Loop ........ 13
Wiring ................................................................................. 14
Power Supply Connections ................................................... 14
Indoor Circulator Pump Wiring .............................................. 14
Outdoor Loop Pump Module Wiring (Ground Loop Only) ..... 14
Control Transformer .............................................................. 14
Open/Closed Loop Wiring ..................................................... 14
Domestic Hot Water (Desuperheater) ................................... 14
BACnet Connections ............................................................. 15
Setpoint Control Connections ................................................ 15
Setpoint Control: Aux. Connections ....................................... 15
Aquastat Connections (Optional) .......................................... 15
Disable Switch (field installed) ............................................... 15
Summer Setback Switch (field installed) ................................ 15
Other Connections ................................................................. 15
002241CDG - Typ. GEN2 Aux. Heat & Circulator Wiring ...... 16
002375QSS - AltSource Tanks: Getting Started ................... 17
002067CDG - Typ. Heating Only Zone Wiring (Setpoint) ...... 18
002068CDG - Typ. Htg/Cooling Zone Wiring (Setpoint) ........ 19
002069CDG - Typ. Heating Only Zone Wiring (Signals) ........ 20
002070CDG - Typ. Htg/Cooling Zone Wiring (Signals) .......... 21
Piping ................................................................................. 22
W/WH-Series: Number of Tanks ........................................... 22
Indoor Loop & Buffer Tank ..................................................... 22
Outdoor Loop ........................................................................ 22
Domestic Hot Water (Desuperheater) Connections .............. 22
WH-HAC: Modulating Water Valve ....................................... 23
WP-Series Pool Piping Connections ..................................... 23
002287PDG - Typical Piping Connections - W/WH 25-80 ..... 24
002366PDG - Recommended Buffer Tank Piping ................. 25
002367PDG - Auxiliary Boiler Piping ..................................... 26
002528PDG - Buffer Tank Piping - Multiple Units .................. 27
002240PDG - DHW with Single Wall Condenser ................... 28
002545PDG - Tank Piping for Direct DHW Heating ............... 29
002252PDG - Two Tank Piping with a Rev. Heat Pump ........ 30
002527PDG - 2 Tank Piping w/Multiple Rev. Heat Pumps .... 31
002288PDG - Two Tank Simultaneous Heating/Cooling ....... 32
001680PDG - Two Tank Simultaneous (Diverting) ................ 33
000530PDG - Typical Zone Types ......................................... 34
002286PDG - Snow Melt w/Ground Loop Re-heating ........... 35
000970PDG - Desup. Connection to DHW Pre-Heat Tank .... 36
002384PDG - Desup. Connection - Multiple Units ................. 37
Ground Loop Installations ............................................ 38
Circulator Pump Module ....................................................... 38
Flushing & Purging ............................................................... 38
Antifreeze Solution ................................................................ 39
Initial Pressurization .............................................................. 39
Pipe Insulation ...................................................................... 39
000608INF - Typical Horiz. Ground Loop Configuration ........ 40
000609INF - Typical Vert. Ground Loop Configuration .......... 41
000906CDG - Circulator Pump Module Installation .............. 42
001823CDG - Dual Flow Pump Module Installation ............... 43
000629PDG - Pump Module Inst - 2 Units on 1 Loop ........... 44
Open Loop Installations ................................................ 45
Well Water Temperature ....................................................... 45
Well Water Flow .................................................................... 45
Well Water Quality ................................................................ 45
Water Discharge Methods .................................................... 45
Water Valve .......................................................................... 46
Water Flow Control ............................................................... 47
Submersible Pump Selection ................................................ 47
Submersible Pump Power Draw ............................................ 47
Plumbing the Heat Pump ...................................................... 47
Pipe Insulation ...................................................................... 47
000907CDG - Typical Open Loop Installation ....................... 48
001822CDG - Dual Flow Open Loop Installation .................. 49
000619INF - Ground Water Disposal Methods ..................... 50
Operation ........................................................................... 51
1. BACnet Control ................................................................. 51
2. Signals / Hardwired Control .............................................. 51
3. Setpoint Control ................................................................ 51
Setpoint Control Method 1 - Indoor Loop (ICR), One Tank .... 51
Typical Temperature Setpoints ........................................... 52
Summer Setback ................................................................ 52
Outdoor Reset .................................................................... 53
Setpoint Control Method 2 - Indoor Loop (ICR), 2 Tanks ....... 54
Setpoint Control Method 3 - External HTS/CTS, One Tank .. 55
a) Heat Pump Mode ........................................................... 55
b) Chiller Mode ................................................................... 56
Setpoint Control Method 4 - External HTS/CTS, 2 Tanks ..... 57
PC Application (PC App) ............................................... 58
LCD Interface & Menus .................................................. 70
BACnet Interface .............................................................. 72
Startup Procedure ........................................................... 76
Startup Record ...................................................................... 78
Routine Maintenance ...................................................... 79
Troubleshooting Guide .................................................. 80
Repair Procedures .......................................................... 90
Pumpdown Procedure .......................................................... 90
General Repair Procedure .................................................... 90
Vacuuming & Charging Procedure ....................................... 90
Compressor Replacement Procedure ................................... 91
Control Board Replacement Procedure ................................ 92
LCD Interface (Display) Board Replacement Procedure ....... 93
Model Specific Information: W-Series ....................... 94
W-Series Refrigerant Charge ................................................ 94
W-Series Shipping Information ............................................. 94
W-Series Operating Temperature Limits ............................... 94
W-Series Required Indoor & Outdoor Loop Flow Rates ....... 94
W-Series Sound Levels (dBA) .............................................. 94
W-Series Pressure Drop Data ............................................... 95
W-Series: Standard Capacity Ratings - Closed Loop ............ 97
W-Series: Standard Capacity Ratings - Open Loop ............... 98