Noritz NAW-1 US User manual

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Thank you for purchasing this NORITZ CONNECT NWC-ADAPTER (this product).
This product is used for remote operation, setup and monitoring Noritz heater by
Smart Devices.
Noritz America reserves the right to discontinue, or change at any time, the
designs and/or specications of its products without notice.
When there are any changes in this Owner’s Guide (this manual) due to version updates
of any functions of this product, download this manual from http://support.noritz.com/.
This product functions may be restricted depending on the operating situation.
Introduction

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Contents
Important Safety Information ............................................................. 4
Product Overview ............................................................................... 7
System Diagram................................................................................. 7
Product Limitations............................................................................. 7
How to open the front cover ............................................................... 7
General Parts ....................................................................................... 8
Description of each LED condition ..................................................... 9
How to Use .......................................................................................... 10
Button Operations ............................................................................. 10
Activate WPS Mode ....................................................................... 10
Activate AP Mode........................................................................... 10
Signal Strength Check Mode ......................................................... 10
Status LED brightness settings ...................................................... 11
Reset (Reboot)............................................................................... 11
Clear settings ................................................................................. 11
Dip Switch settings............................................................................ 11
Before setting up this product........................................................... 12
Pre-installation Checklist................................................................... 12
Install the NORITZ CONNECT App................................................... 12
Setting up this product
1st step: Account registration............................................................ 13
2nd step: Register the heater ........................................................... 14
3rd step: Pair the product to your smartphone ................................ 16
4th step: Add the product to your network (wireless router) ............. 17
Hardware checking points after setup............................................... 20
Appendix ............................................................................................. 21
Specications .................................................................................... 21
Compatible OS.................................................................................. 21
Prior notice for software updates ...................................................... 21
Troubleshooting................................................................................. 22
Trademarks ....................................................................................... 23
Warranty .............................................................................................. 24

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Keep the area around this product clean.
If boxes, weeds, cobwebs, cockroaches etc. are in the vicinity of
this product, damage or re can result.
Do not disassemble this product.
Do not use benzene, oil or fat detergents to clean this product.
This may cause deformation.
Important Safety Information - 1
Prohibited
Don’t disassemble
the equipment.
Don’t touch
with a wet
hand.
Important Safety information
Refer to the Owner’s Guide of the heater before using this product.
To prevent damage to property and injury to the user, the icons shown below will be used to warn of
varying levels of danger.
Every indication is critical to the safe operation of this product and must be understood and observed.
Potential dangers from accidents during installation and use are divided into the following two categories.
Closely observe these warnings; they are critical to your safety.
Other icons
WARNING
CAUTION
WARNING indicates a potentially hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a potentially hazardous situation which, if not
avoided, may result in minor or moderate injury.
Be sure to do. Electric Shock.
Icons warning of risk level
This is the safety alert symbol. It is used to alert you to potential personal injury hazards.
Obey all safety messages that follow this symbol to avoid possible injury or death.
WARNING
Contact a qualied service technician for any necessary repairs,
service or maintenance.
CAUTION

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Do not splash water with hose etc on this product.
This product can be installed outdoors, however install the product in a
location to avoid direct rain or severe wind.
When installing outdoors the wireless signal strength may be weak
and/or unstable.
Do not expose this product to steam.
Do not locate this product near stoves or ovens, this may cause damage or failure.
Do not use parts other than those specied for this product.
Do not look straight an LED when a front cover is opened.
Do not remove a plastic cover ( page 8).
Do not touch the Circuit Board.
Do not paint this product.
This product is not designed for radiation resistance, prohibited to
use this under radiation environment.
Communication between this product and other might not be established
nor maintained depending upon radio environment or operating condition
of this product and other products with wireless technology.
This product operates in the unlicensed ISM band at 2.4GHz. In case this
product is used around the other wireless devices which operate in same
frequency band of this product, there is a possibility that interference occurs
between this product and such other devices. If such interference occurs,
please stop the operation of other devices or relocate this product.
CAUTION

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This device complies with Industry Canada’s Licence-Exempt RSSs.
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may
cause undesired operation of the device.
This equipment complies with IC radiation exposure limits set forth for an
uncontrolled environment and meets RSS-102 of the IC radio frequency (RF)
Exposure rules. This equipment should be installed and operated keeping the
radiator at least 7.87” (20cm) or more away from person’s body.
-Contains IC : 4389B-WYSACVLXY
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference
that may cause undesired operation.
• Changes or modications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
• This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment and meets the FCC radio frequency (RF)
Exposure Guidelines. This equipment should be installed and operated
keeping the radiator at least 7.87” (20cm) or more away from person’s body.
-Contains FCC ID: RYYWYSACVLXY
CAUTION
■ Canada Regulatory Information
■ FCC Regulatory Information
Important Safety Information - 2

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Product Overview
Product Limitations
• This product is not compatible with WEP encryption method. ( page 21).
• This product operates only in the 2.4 GHz frequency band. It is not compatible
with the 5GHz frequency band. Also since this product does not support 12ch and
13ch, attention is necessary when xing the channel of the wireless router.
• This product is only for wireless LAN connection.
This is not compatible with a wired LAN.
• Do not bring a radio close to this product. It may cause radio noise.
How to open the front cover
When setting up this product, it is necessary to open the front cover.
To open the front cover, grab the ribbed stoppers on each side of the front
cover, slide the cover up then pull off the front cover.
System Diagram
Front Stopper
Server
Wireless router
Wireless
LAN
Remote Cord
LTE, Wireless LAN
Smartphone Tablet
Remote Controller
NWC-ADAPTER
Unit (Heater)
Internet
Side
An overview of the NORITZ CONNECT System is below.

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General Parts
Name Description
①Status LED (RED) Displays current system status. ( page 9)
②Plastic Cover
Product information, labels, protection of Circuit Board.
③Instruction Sheet
Indicates each button operation and LEDs condition.
④
Product information sticker Indicates Model, Serial Number(S/N), SSID, Key and MAC.
⑤Dip Switches To enable or disable functions. ( page 11)
⑥RESET Button
Buttons used for settings and operation.
( page 10, 11)
⑦MODE Button
⑧WPS Button
⑨AP Button
⑩
Unit, Router, Server LED
Shows Unit(Heater), Wireless Router and Server
connection status. ( page 9)
Inside
Front Inside the Front Cover

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Description of each LED condition
LED condition Description
During Normal condition
Status
（RED）
ON The system is normal.
Blinking
When there is an error somewhere in the system. ( page 22)
Unit
（RED）
ON Connected to the unit.
OFF While checking connection with the unit.
Blinking Lost connection with the unit. ( page 22)
Router
(YELLOW)
ON Connected to the wireless router.
OFF While checking connection with a wireless router.
Blinking Lost connection with the wireless router. ( page 22)
Server
（GREEN）
ON Connected to the server.
OFF While checking connection with the server.
Blinking Lost connection with the server. ( page 22)
Router & Server OFF When wireless LAN is disconnected. ( page 11)
During any button operation (when pressing any buttons, LED’s show each pattern)
All LEDs
6 Blinks When this product setting is returned to factory default.
( page 11)
5 Blinks During WPS mode
2 Blinks During AP mode
OFF When this product is rebooted. ( page 11)
During Signal Strength Check Mode
Status
（RED）3 Blinks During Signal Strength Check Mode ( page 10)
Indicates Signal Strength with each LED
（Unit, Router and Server).
Description of each LED condition
Four LEDs show current system status.
There are three display modes: Normal, Settings and Signal Strength Check Mode.
Status LED Unit, Router, Server LED

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How to Use
■ Button Operations
Connection Methods
Other Settings
Signal Strength Check Mode
1. Press and hold the MODE button for 3 seconds
or more, it alternates between Signal Strength
Check Mode and Normal condition mode.
2. Status LED is blinking 3 times during the Signal
Strength Check Mode.
3.
During the Signal Strength Check Mode, the
signal strength is displayed with the Unit, Router
and Server LEDs.
Press and hold 3 seconds or more
Press and hold 3 seconds or more
Press and hold 3 seconds or more
Activate WPS Mode
To activate the WPS Mode, press and hold the
MODE button for 3 seconds or more to connect
this product to the wireless router.
During WPS Mode, all LEDs will blink 5 times.
To deactivate the setting, press and hold the WPS
button for 3 seconds or more or leave it for 2 minutes.
Activate AP Mode
To activate the AP Mode, press and hold the
AP button for 3 seconds or more.
During AP Mode, all LEDs will blink 2 times.
You can directly connect to a smartphone or
tablet device and congure this product settings
with the NORITZ CONNECT App.
To deactivate the AP Mode, press and hold the AP button
for 3 seconds or more or leave it for 30 minutes.
* To return to the normal condition, press
and hold the MODE button for 3 seconds
or more, or leave it for 30 minutes.
3 BlinksON
Unit
ON
ON
ON
OFF
ON
ON
OFF
OFF
ON
OFF
OFF
OFF
Router Server
Good
No Good
Enough
Weak

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■ Dip Switch settings
Clear settings
To return this product settings to factory default,
press and hold the WPS, AP and MODE buttons
simultaneously for 10 seconds or more.
During clearing settings, all LEDs are 6 Blinks.
Cleared items: SSID, Key and brightness of
Status LED.
Reset (Reboot)
Use this if this product does not operate correctly.
note) This product keeps current settings.
1.
Press and hold the RESET button for 5 seconds
or more, all LEDs turn OFF.
2. All LEDs turn ON and this product starts
the connection to "Unit", "Router" and "Server".
Press and hold 5 seconds or more
Press and hold 10 seconds or more
Status LED brightness settings
The brightness can be changed to 3 different
levels when pressing the MODE button.
Low
-
> Medium(default)
-
> High
-
> Low
Set to your desired brightness.
* Do not look directly at Status LED.
Items Description of function and operation
Wireless
LAN
setting
#3 OFF
(default)
This product is connected to wireless LAN.
ON This product is disconnected from wireless LAN.
note) This product keeps connection information.
Remote
operation
setting
#4 OFF
(default)
Operating the heater by Smart Device's App.
ON Cannot operate the heater by Smart Device's App.

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Before setting up this product
Pre-installation Checklist
Install the NORITZ CONNECT App
Install the App according to the OS's instructions.
1. iOS®(iPhone®, etc.)
Go to the App Store and install NORITZ CONNECT.
2. Android
Go to the Google Play™ store and install NORITZ CONNECT.
Notication
•Customers are responsible for any NORITZ CONNECT App download and
connection usage data fees.
•The names NORITZ CONNECT App, App Store, and Google Play™ Store
are as of April 2017. It will be subject to change without notice.
Internet connection
Check the internet connection is available.
Noritz heater
Noritz heater compatibility with this product.
If you are not sure which heaters are compatible, refer to the Noritz website
shown below for a list of approved Noritz heaters.
*This product cannot be connected to heaters made by other companies.
Wireless LAN access point
Wireless router for connecting this product.
Smartphone (or tablet device)
Device for connecting to this product.
Compatible OS as of April 2017: iOS
®
8.0 or later/Android ™ 4.0 or later.
For the latest supported OS, refer to our website below.
Noritz website: http://www.noritz.com/

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Setting up this product - 1
■ Setup procedure
To set up this product for use, do steps 1 through 4 below.
1st step : Account registration
2nd step : Register the heater
3rd step : Pair the product to your smartphone
4th step : Add the product to your network (wireless router)
* NORITZ CONNECT App functions and screens are subject to change
without prior notice.
2
Enter your Full name, Password and Conrm Password,
then tap "Register".
After registration is completed, you are automatically
signed in.
* To verify Terms and Conditions, go to "Terms and Conditions".
Notication
Use the Email and password registered here to sign in. Make sure that you do
not lose your "Email" and "Password", by writing them down, for example.
● If you forget your password:
To reset your password, tap "Forgot your password?", and then follow the
directions on the screen.
● If you forget your Email:
Contact Noritz America Technical Support at 1-866-766-7489 or
http:// support.noritz.com/.
1st step Account registration
1To register your account, start the App and tap
"Don't have account? Sign up".
* You can also sign in to your "Facebook" or "Twitter account".
Top screen
Account Registration screen
Before setting up this product

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2nd step Register the heater
1To register your heater to your account, tap either "Add a heater" or
"Scan QR Code".
1-1 [Register your heater manually]
Tap the "Add a heater".
Follow the directions on the screen and enter the "Model Name" and
"Serial Number", then tap "Submit Data".
1-2 [Register your heater automatically]
Tap the "Scan QR Code".
Scan the QR code is shown on the rating plate of the heater.
When the QR code has been successfully scanned, the screen changes.
Select a registration method
Tips
• "Model Name", "Serial Number" and "QR Code" are shown on the rating plate
which is on the front cover or side of the heater. Refer to heater's Owner's
Guide for the location.
• If you are unable to scan the QR code, try the "Add a heater" function.
Add a heater Scan QR Code
Setting up this product - 2
1-1 1-2

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2 If you have not nished the heater warranty
registration, the screen switches to the
Warranty Registration screen. Follow the
directions and enter the required information.
Check all the information is correct, then tap
"Submit Warranty".
Warranty information is used for user
information of this product.
* Registered warranty information cannot be
changed after registration is complete.
Notication
User information of this product can be changed from the menu after completing
the setup procedure. Be careful when registering information, as warranty
registration information cannot be changed.
Warranty Registration

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3rd step Pair the product to your smartphone
* From step 3, you will need to operate this product's button.
Check the Status LED is lit (ON) or blinking. ( page 9)
Open the front cover. ( page 7)
Notication
Notication
If the Status LED is not lit, this product is not receiving power. Before using this
product, check the heater's power supply is on. This product has no power button.
This SSID and Key of this product are written in the product information
sticker on the Plastic Cover. ( page 8).
The SSID and Key cannot be reissued, so be sure to write this information
on the cover page of this manual so that you can refer to it later on.
"AP" operation directions
Connection directions
1 Follow the directions on the screen and press
and hold the "AP" button on this product for
3 seconds or more. The AP mode starts and
all LEDs (Status, Unit, Router, and Server
LEDs) blink twice.
After the LEDs blink twice, tap "Next".
2 Close the NORITZ CONNECT App.
Tap the "Settings" on the Home Screen of
the smartphone, then open "Wireless LAN"
settings.
A list of available networks appears.
Choose the SSID of this product.
It should start with "NAW"(NAWXXXXXX).
A password is required. Enter the Key of this
product listed on plastic cover on the inside
of this product. After you have connected, go
back to the App screen, and tap "Next".
Setting up this product - 3

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4th step Add the product to your network (wireless router)
1 Connect this product to the wireless router.
Select either "WPS Method Setup" or "Manual Router Setup" and then
connect to the router.
"WPS Method Setup" can be utilized if your wireless router has a "WPS"
button. Refer to your wireless router's manual for more information.
1-1 [WPS Method Setup]
Step 1 : Press the wireless router's "WPS" button.
* How to operate of "WPS" button varies
depending on the wireless router.
For details, refer to the user's manual
of the wireless router you are using.
Step 2 : Press and hold this product's "WPS"
button for 3 seconds or more.
WPS Method Setup
Select a connecting
method
Manual Router Setup
WPS Button
1-1 1-2
If your wireless router does not have a "WPS" button,
refer to "1-2 [Manual Router Setup]".

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This product's WPS mode starts and all of
this product's LEDs (Status, Unit, Router,
and Server LEDs) blink 5 times.
After the LEDs blink 5 times, tap "Next".
Wait for the unit to come online.
Follow the directions on the screen, to manually connect this product to
the wireless router.
Skip to 2 if you have already successfully connected using "1-1 [WPS Method Setup]".
1-2 [Manual Router Setup]
1. Searching for an available
wireless router to connect.
Wait for a moment.
2. A list of available networks
appears. From the among
the list, tap the wireless
router you want to connect to.
3. Tap "Connect".
Check!!
If you cannot connect using "WPS Method Setup", try connecting by
"Manual Router Setup".
WPS Method Setup Connecting
Router A
Setting up this product - 4

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2Displays network connection status.
•
If the connection was successful,
tap "Done". The display goes to the
NORITZ CONNECT home screen.
• If the connection was unsuccessful,
tap "Retry" and try again "3rd step:
Pair the product to your smartphone".
( page 16)
4. Enter the Password of
the wireless router, and
then tap "Connect".
5. Connecting.
Check!!
Check!!
If the Connecting screen continues for too long, check the connection
between the smartphone and your home network. If the network connection is
unavailable, check the smartphone settings or x the internet access available.
If the router you want to connect to does not appear on the list, relocate this
product or wireless router closer to increase the signal strength.
The following items are common to both "WPS Method Setup" and "Manual Router Setup".
If the connection
was successful
If the connection
was unsuccessful
3. Tap "Connect".

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■ Hardware checking points after setup
3The NORITZ CONNECT home screen appears.
This product's setup is complete.
Close the front cover securely.
Using your smartphone, you can browse the
usages or remote control the unit.
Check!!
Check!!
If the connection was unsuccessful, check the following items, and then try
again "3rd step: Pair the product to your smartphone".
• Is the wireless router WPS function activated?
Solution:
Check the wireless router user's manual and then operate the wireless
router's "WPS" button.
• Is the signal strength sufciently strong?
Solution: Move the wireless router closer and then establish a connection.
• After completing the setup, switch to this product's Signal Strength Check Mode,
and check the signal strength is "Good" or "Enough". ( page 10)
• You can adjust Status LED brightness level.
Refer to the Status LED brightness settings. ( page 11)
If you cannot check the usage status list and do
remote operation from your smartphone, try again
"3rd step: Pair the product to your smartphone".
( page 16)
NORITZ CONNECT
home screen
Setting up this product - 5