Northwestern Bell Excursion 36288 User manual

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IMPORTANT SERVICE INFORMATION
Read this manual before attempting to setup or use this instrument. It contains important information
regarding safe installation and use. Keep this manual for future reference. Also save the carton, packing
and proof of purchase to simplify and accelerate any needed action. If you need assistance or service, call
[phone] between 8:00 a.m. and 4:30 p.m. Pacific Standard Time, Monday through Friday. You can
also visit our web site at http://www.nwbphones.com for technical support and information on our other
products.
WARNING
To prevent fire or shock hazard, do not expose this product to rain or any type of excess moisture. If
accidentally dropped into water, the AC adapter should immediately be unplugged from the wall along
with the telephone line cord.
THIS SYMBOL IS INTENDED TO ALERT THE USER OF THE PRESENCE OF
IMPORTANT OPERATING AND MAINTENANCE (SERVICING) INSTRUCTIONS IN
THE OWNER'S MANUAL.

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Excursion®36288
CARTON CONTENTS
•Excursion
® 36288 Base and Handset
•Rechargeable Ni-Cd Battery Pack
•Telephone Line Cord(Short and Long)
•AC Adaptor
•User’s Manual
•Warranty Card
•Accessory Order Form

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SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY
INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock, and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry
tub, in a wet basement or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious
damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it
from overheating. These openings should never be blocked or covered. The openings should never
be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product
should never be placed near or over a radiator or heat register. This product should not be placed in
a built-in installation unless proper ventilation is provided.
7. This product should be operated only from the type of power source indicated on the marking label.
If you are not sure of the type of power supply to your home, consult your dealer or local power
company.
8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be
abused by persons walking on it.
9. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric
shock.

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10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous
voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid
of any kind on the product.
11. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified service
contractor when some service or repair work is required. Opening or removing covers may expose
you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the
appliance is subsequently used.
12. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the
following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only
those controls that are covered by the operating instructions. Improper adjustments of other
controls may result in damage and will often require extensive work by a qualified technician
to restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinctive change in performance.
13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
INSTALLATION
PRECAUTIONS
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet

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locations.
3. Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
4. Use caution when installing or modifying telephone lines.
MAINTENANCE
1. Use a damp cloth to clean the plastic cabinet. A mild soap will help to remove grease or oil. Never
use polish, solvents, abrasives or strong detergents since these can damage the finish.
2. Your phone should be situated away from heat sources such as radiators, heaters, stoves or any other
appliance that produces heat.
CAUTION
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the
instruction. read and follow these instructions:
1. Use only the 3.6V, 450mAh, Ni-Cd battery pack .
2. Do not dispose of the battery in a fire. The cell may explode. Check with local codes for possible
special disposal instructions.
3. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the
eyes or skin. It may be toxic if swallowed.
4. Exercise care in handling the battery in order not to short the battery with conducting material such
as rings, bracelets and keys. The battery or conductor may overheat and cause burns.
5. Recharge only the battery provided with or identified for use with this product. The battery may leak
corrosive electrolyte or explode if it is not the correct type.
6. Do not attempt to rejuvenate the battery provided with or identified for use with this product by

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heating them. Sudden release of the battery electrolyte may occur causing burns or irritation to eyes
or skin.
7. When inserting the battery into this product, the proper polarity or direction must be observed.
Reverse insertion of batteries can cause charging that may result in leakage or explosion.
8. Do not store this product, or the battery provided with or identified for use with this product, in
high-temperature areas. Batteries that are stored in a freezer or refrigerator for the purpose of
extending shelf life should be stabilized at room temperature prior to use after cold storage.
9. Disconnect telephone lines before installing batteries
SAVE THESE INSTRUCTIONS
FCC NOTICE
The FCC requires that you be advised of certain requirements involving the use of this telephone.
1. This telephone is hearing aid compatible.
2. This equipment complies with 47 CFR Part 68 requirement. On the bottom of this equipment is a
label that contains, among other information, the ACTA registration number and Ringer Equivalence
Number (REN) for this equipment. If requested, provide this information to your telephone
company.
3. The REN is useful to determine the quantity of devices you may connect to your telephone line and
still have all of those devices ring when your number is called. In most, but not all areas, the sum of
the RENs of all devices should not exceed five (5.0). To be certain of the number of devices you
may connect to your line, as determined by the REN, you should call your local telephone company
to determine the maximum REN for your calling area.
4. If your telephone causes harm to the telephone network, the telephone company may discontinue
your service temporarily. If possible, they will notify you in advance. But if advance notice is not
practical, you will be notified as soon as possible. You will be advised of your right to file a

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complaint with the FCC.
5. Your telephone company may make changes to its facilities, equipment,
operations or procedures that could affect the proper operation of your equipment. If they do, you
will be given advance notice so as to give you an opportunity to maintain uninterrupted service.
6. If you experience trouble with the telephone, please contact VTC Service & Manufacturing Co., Inc
at [phone] or write to: VTC Customer Service, 16988 Gale Ave., City of Industry, CA 91745
for repair/warranty information. The telephone company may ask you to disconnect this equipment
from the network until the problem has been corrected or you are sure that the equipment is not
malfunctioning.
7. This equipment may not be used on coin service provided by the telephone company. Connection to
party lines is subject to state tariffs. (Contact your state public utility commission or corporation
commission for information.).
8. USOC jack type is RJ11C and the compatible jack is part 68 compliance.
NOTICE: If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this [equipment ID] does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company or a qualified installer.

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AC ADAPTOR: Use only with Class 2 Transformer, 12 VDC output ,
500mA, center pin positive.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and, (2) his device must accept
any interference received, including interference that may cause desired operation. Privacy of
communications may not be ensured when using this phone.
Changes or modifications not expressly approved in writing by Northwestern Bell Phones may
void the user's authority to operate this equipment.
Some cordless phones operate at frequencies that may cause interference to nearby TVs and VCRs;
to minimize or prevent such interference, the base of the cordless phone should not be placed nea
r
or on top of a TV or VCR; and, if interference is experienced, moving the cordless telephone
farther away from the TV or VCR will often reduce or eliminate the interference.

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Excursion®36288 CONTROLS DIAGRAM
LCD Display
MENU/OPTION
Button
UP Button
DN Button
# / Button
RE/PA/DELETE
Button
MSG WTG/
N
EW CALL
LED Indicator
TALK Button
SAVE/PHONE
BOOK Button
SCAN/REMOTE
Button
Handset Jack
TONE(*)/
Button
FLASH/EDIT
Button

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POWER
Base Unit
(RearView)
VOL UP Button
Time Set Button
Power LED Indicator
N
EW MSG LED
Indicator
PAGE Button
Repeat Button
Erase Button
Play/Stop Button
VOL DOWN
Button
MEMO Button
IN USE LED Indicator
CHARGE LED
Indicator
ANS ON/OFF Button
SKIP Button
OGM Button
CODE Button

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DESCRIPTIONS
Handset Controls-Cordless Telephone
LCD Display - Shows call information, phone status, prompts and Phonebook items.
MSG WTG /NEW CALL Indicator - Red LED blinks when you have new message(s) and call(s).
TALK Button - Press this button to place a call, answer a call, or end a call.
SAVE/PHONE BOOK Button – Allows you to retrieve a memory(name and phone number)for the
personal Phonebook (up to 20 memories). Saves the changes on the listed items.
TONE * / Button - Press to move left on the large LCD Display.
# / Button - Press to move right on the large LCD Display.
DC1 2V
500m A
LINE
TS/ 5 R /3R
TONE PULSE
TS/5R/3RSwitch TONE/PULSESwitch DC12VJack LINEJack

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FLASH/EDIT Button - (FLASH)Momentarily hangs up the phone to access custom calling features
such as Call waiting or Three-way calling provided by you local phone company. (EDIT) Press to edit
listed items.
UP /DN Button - Allows you to adjust the handset volume(3 steps) in TALK mode. It also allows
you to view the caller list or /and Phone.
Microphone - Used for speaking with callers.
Headset Jack – A jack located on the side of the handset used for connecting your headset to enjoy a
hands-free communication.
RE/PA/DELETE(Redial/Pause/Delete) Button – (Redial)Press to redial the last number you
dialed.(Pause)Press to insert pause while dialing. (Delete)Press and hold down to delete items.
Calls Button - Press to see the caller list.
SCAN Button – It is used to manually select one of the 40 operating channels when you experience
interference on the handset.
MENU/OPTION – While in standby mode, this button allows you to set the handset in Programming
mode. During you view the caller list, press to place a long distance call or to place a local call.
Receiver – Allows you to hear calls.
Handset Controls-Answering System

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OGM REC Button - Press to record Outgoing Message (OGM).
PLAY Button - Press to playback incoming Message(s) (ICM) or MEMO Message(s).
REPEAT Button - Press to skip to the previous message during playback.
SKIP Button - Press to skip to the next message during playback.
STOP Button - Press to stop current activity.
ERASE Button - Press to erase message
Play Button
Repeat Button
Help Button
Stop Button
Erase Button
OGM Button
SKIP Button

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REMOTE Button – Allows you to access most of the Excursion®36288’s functions away from the base
unit using the handset. Also press to listen to the caller leave their incoming Message (ICM) in order to let
you decide if you want to answer the call.
HELP Button - Press to access voice help menu
.
BASE UNIT CONTROLS:
Base Antenna - A fixed antenna.
Base Unit Charge Terminals - Used for charging handset batteries. We recommend that you clean these
contacts periodically with an alcohol-moistened cloth or cotton swab.
IN USE Indicator -Lights up steadily when the phone is in talk mode and turns off when the handset is
not in use.
CHARGE LED Indicator – Lights up steadily when paging the handset. Lights up steadily when the
handset is being charged on the base and turns off when the handset is removed from its cradle.
NEW MSG LED Indicator – Flashes rapidly if the system has new call message(s) and have message(s)
in your voice mailbox. Lights up to indicate the presence of Memo message and blinks if there are new
Memo messages(s). Lights up to indicate the presence of incoming Message(ICM) and blinks if there are
new incoming Message(s) (ICM).
PAGE Button - Allows you to locate the handset when it is not on the base, or to alert the person near the
handset.

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Volume Control UP /DN Button -Adjusts the base unit speaker volume level..
PLAY/STOP Button – Press to play back the incoming Message(s)(ICM) and Memo message(s) or to
stop current activity.
ANS. ON/OFF – Press to activate or deactivate answer function.
REPEAT Button – Press to skip to the previous message during playback.
SKIP Button – Press to skip to the next message during playback.
ERASE Button – Press to erase a single message or all messages in order to conserve message space in
memory.
Memo Button – Press to record Memo message.
OGM Button – Press to record Outgoing Message(OGM).
TIME SET Button – Press to set the day and time stamp.
CODE Button – Press to set the password for remote operation.
Ring (TS/5R/3R) Switch -Allows you to select the appropriate dialing service. TONE for tone dialing or
PULSE for rotary service..
TONE/PULSE Switch - A switch located on the rear of the base unit, which allows you to set the dialing

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mode to either Tone dialing or Pulse(rotary) dialing.
DC 12V jack - A jack located on the rear side of the base unit used for connecting the AC adaptor to the
base unit.
TEL LINE jack – Accepts line cord to make connection with modular type telephone outlet.
INSTALLATION
CAUTION: USE ONLY THE NICKEL CADMIUM(Ni-Cd) BATTERY TYPE INCLUDED
WITH THIS UNIT. USE OF OTHER BATTERY TYPES MAY CAUSE INJURIES OR DAMAGE.
1. Remove the battery compartment cover of the handset by pressing the top of the cover and sliding it
down.
2. Connect the Ni-Cd battery pack plug along the slot into the handset’s battery connector as shown
below.
Handset
Battery
Compartment
Red
wire
Black
Wire
Battery
Connector
(Figure 1)

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3. Insert the Ni-Cd battery into the battery compartment.
4. Replace the battery compartment cover by sliding it up towards the handset.
NOTE: Use the type and size of Ni-Cd battery pack, 3.6V, 450mAh. It is recommended that the Ni-Cd
battery pack should be fully charged overnight prior to initial use.
Belt Clip Installation
With the back of handset facing up, insert one side of the belt clip hook into the matching slots at the top
side of handset as shown in Figure2. Slide the other hook until it locks into place from the opposite side
of the handset.
POWER CONNECTION
CAUTION: You must use a Class II, 120 Volt AC/12 Volt DC adaptor that delivers at least 500mA.
The center tip must be positive and the plug must correctly fit the unit’s DC 12V jack.
1. Plug the AC adaptor into a standard AC outlet.
Belt cli
p
hoo
k
(Figure 2)

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2. Insert the small plug inot the DC 12V jack on the rear of the base unit as shown in Figure 3.
HEADSET CONNECTION
One of the special features of your phone is that your handset could utilize a headset(not included) for
hands-free communication. Insert the small plug at the end of your headset cord to the headset jack at the
side of the handset as shown in Figure 4. Follow the procedures discussed in “Placing a Call” when to
place and receive a call.
Note: The headset jack of your cordless telephone is compatible with 2.5mm headset plugs only. When
you plug in the headset into the headset jack, it automatically mutes the microphone and speaker of the
handset. Unplug the headset to return the handset to normal use.
DC 12V
500mA
LINE
TS/5R/3 R
TONE PUL SE
AC Outle
t
AC Ada
p
to
r
DC 12V Jac
k
AC Adaptor
Plug
(Figure 3)
Tone/Pulse
Switch
Telephone Line Jack
TS/5R/3R
Switch

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INITIAL SETUP
Please follow these steps before using the cordless telephone for the first time.
1. Ensure that the handset battery pack is installed and charged fully for at least 14 hours.
2. Ensure that all connections(line cord and adaptor cord) are properly inserted into rear of the base
unit.
SETTING THE TONE/PULSE MODE
Select the appropriate dialing service by moving the TONE/PULSE switch at the rear of the base unit:
·TONE for Tone service , or
·PULSE for Rotary service.
SETTING THE HANDSET RINGER ON/OFF MODE
The handset must be set to ring ON mode in order to ring when receiving an incoming call. See Programs
Operation section on “RING ON/OFF SETTING”.
TELEPHONE OPERATION
PLACE A CALL
1. Pick up the handset and press the TALK button. The Call Timer starts to count. The base unit IN
USE LED indicator will light up.
2. Listen for a dial tone.
Handset Jac
k
(Figure 4)

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3. Dial the telephone number. The phone numbers appear on the LCD Display as you enter the
number.
4. When finished with your call, press the TALK button or place the handset on the base unit. The base
IN USE LED indicator will turn off.
NOTE: The call timer will start to count once you press the TALK button.
RECEIVE A CALL
NOTE: If you are expecting incoming calls, the handset must be programmed to RING ON mode.
If the handset is on the base:
1. When the phone rings, simply pick up the handset from the base cradle if the unit is set to
auto-answer ON mode. If the unit is set to auto-answer OFF mode, press the TALK button. See the
“AUTO ANSWER ON/OFF SETTING” section to set auto-answer mode. The LCD Display will
show “TALK”.
2. Start your conversation.
3. To end your conversation, either press the TALK button or place the handset on the base unit. The
base IN USE LED indicator will turn off.
If the handset is out of the base:
1. When the phone rings, press the TALK button on the handset. The LCD Display will show “ TALK”
and the base unit IN USE LED will light up.
2. Start your conversation.
3. To end your conversation, either press the TALK button or place the handset on the base unit. The
base IN USE indicator will turn off.
LAST NUMBER REDIAL
A. AFTER HEARING A BUSY TONE WHEN PLACING A CAL.
1. If you get a busy tone, press handset TALK button to hang up.
2. Press the handset TALK button again and listen for a dial tone.