Norvado Polycom VVX 250 User manual

Polycom
Quick Start Guide
VVX 250, VVX 350 and VVX 450
Transfer Calls
You can transfer calls to any contact.
To transfer a call:
1. Press and hold the Transfer soft key
or press .
2. Choose Blind or Consultative (default).
3. Dial a number or choose a contact.
If you chose Blind, the call is
transferred immediately.
4. If you chose Consultative, press the Transfer
soft key or press after speaking with
your contact.
Initiate a Conference Call
You can initiate a conference call with up
to 24 contacts.
To initiate a conference call:
1. Call a contact.
2. Select Conference and call your next contact.
3. When your contact answers,
select Conference.
You can also join an active and held call into a
conference call.
To join two calls into a conference call:
• On the Calls screen, select Join.
View Recent Calls
You can view placed, received, and missed calls.
To view recent calls:
Select Directories
• Recent Calls.
Enable Do Not Disturb
You can enable Do Not Disturb when you do not
want to receive calls.
To enable or disable Do Not Disturb:
• On the Main Menu screen, select DND.
View the Directory
From the Directory, you can display and search
extensions in your business group, and view
recent calls
To view the Directory press the Directory key
Contacts
The Contacts service displays personal
contacts you have entered. You can add
contacts from your phone, or in Commportal
to be displayed here. Contacts can be searched
using a ‘Filter’ function, and dialed by selecting
on the screen.
To access your Contacts, press the
Contacts key
Messages
Listen to Voicemail
When you have new voicemail messages, the
messages icon displays on your line.
To listen to voicemail:
1. On the Main Menu screen, select Messages
or press .
2. Select Message Center > Connect.
3. Follow the prompts

Place Calls
You can only have one active call in progress on
your phone.
To place a call
Do one of the following:
• Pick up the handset, or press or , enter the
phone number, and press Send.
• Enter the phone number, press Dial, and pick
up the handset, or press or .
• Press the Line key, enter the phone number,
and select Send.
• Select New Call, enter the phone number, and
press Send.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call
Do one of the following:
• To answer with the speakerphone,
press or press “Answer” soft key.
• To answer with the handset, pick up
the handset.
• To answer with a headset, press .
Switch among Phone Screens
You can view any screen on your phone
from other screens.
To switch between screens:
Press to view the Main Menu or
Lines screen.
Main Menu
Displays menu options for settings and device
information. Available anytime.
Calls Screen
Displays all Active and Held calls.
Available when you have an Active or
Held calls in progress.
Lines Screen
Displays phone lines, favorites, and conditional
soft keys. Available anytime.
End Calls
You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
• Replace the handset in the cradle, press or
, or press the End Call soft key.
To end a held call:
1. Highlight the held call and press Resume.
2. Press End Call.
Hold and Resume Calls
You can have multiple calls on hold and resume
a call at any time.
To hold a call:
• Highlight the call and press the Hold soft
key or press .
To resume a call:
• Highlight the call and press the Resume
soft key or press .
Call Park
Call park allows you to place calls on hold, then
retrieve from another phone within your office:
To park a call:
1. Press a Park key
2.Call is Parked, and Park key flashes green
To retrieve a parked call:
1. At dial tone, press the flashing Park key