Novell GROUPWISE 8 - LINUX-MAC CLIENT User manual

Novell®
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novdocx (en) 24 March 2009
AUTHORIZED DOCUMENTATION
GroupWise 8 Linux/Mac Client User Guide
GroupWise ®
8
August 31, 2009
GroupWise 8 Linux/Mac Client User Guide

novdocx (en) 24 March 2009
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4GroupWise 8 Linux/Mac Client User Guide
novdocx (en) 24 March 2009

Contents 5
Contents
novdocx (en) 24 March 2009
About This Guide 13
1 Getting Started 15
1.1 Installing the GroupWise Linux/Mac Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.1.1 Installing the GroupWise Client on Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.1.2 Installing the GroupWise Client on a Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.2 Starting GroupWise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.3 Assigning a Password to Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.4 Getting to Know the GroupWise Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.4.1 Understanding the Main GroupWise Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.4.2 Understanding the Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.4.3 Understanding the Nav Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.4.4 Understanding the Main Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.4.5 Understanding Item Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.5 Exploring the Folder List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1.5.1 Home Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1.5.2 Mailbox Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1.5.3 Sent Items Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1.5.4 Calendar Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1.5.5 Frequent Contacts Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1.5.6 Tasklist Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
1.5.7 Documents Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
1.5.8 Cabinet Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
1.5.9 Work in Progress Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
1.5.10 Junk Mail Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
1.5.11 Trash Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
1.5.12 Shared Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
1.5.13 IMAP4 Account Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
1.5.14 NNTP Newsgroup Account Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
1.5.15 RSS Feeds Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
1.6 Displaying the QuickViewer for Folder Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
1.6.1 Turning the QuickViewer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
1.6.2 Positioning the QuickViewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
1.6.3 Using the QuickViewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
1.7 Using Panels in the Home Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
1.8 Understanding GroupWise Item Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
1.8.1 Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
1.8.2 Appointment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
1.8.3 Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
1.8.4 Reminder Note. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
1.8.5 Phone Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
1.9 Identifying the Icons Appearing Next to Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
1.10 Learning More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
1.10.1 Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
1.10.2 GroupWise 8 Documentation Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
1.10.3 GroupWise Cool Solutions Web Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2 Getting Organized 31
2.1 Customizing the GroupWise Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

6GroupWise 8 Linux/Mac Client User Guide
novdocx (en) 24 March 2009
2.1.1 Selecting a GroupWise Scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2.1.2 Customizing GroupWise Appearance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2.1.3 Customizing the Main Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
2.1.4 Setting Your Default Start Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
2.1.5 Setting the Default Read/Compose View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2.1.6 Automatically Reading the Next Item in Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . 35
2.1.7 Changing the GroupWise Interface Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2.1.8 Changing the GroupWise Interface Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2.2 Using Categories to Organize Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2.2.1 Understanding Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2.2.2 Assigning Categories to Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2.2.3 Working with Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2.3 Using Folders to Organize Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2.3.1 Understanding Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2.3.2 Displaying the Folder List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
2.3.3 Working with Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
2.3.4 Managing Item Lists in Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
2.3.5 Customizing Folder Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
2.3.6 Using Shared Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
2.3.7 Using Find Results Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
2.4 Using Panels to Organize Your Home Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
2.4.1 Understanding Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
2.4.2 Resizing a Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
2.4.3 Moving a Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
2.4.4 Customizing a Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
2.4.5 Creating a New Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
2.4.6 Removing a Panel from the View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
2.5 Customizing Other GroupWise Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
2.5.1 Changing GroupWise Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
2.5.2 Changing Your Display Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
2.5.3 Setting the Key Used to Delete Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
2.5.4 Setting the Interval for Refreshing GroupWise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
2.5.5 Using a Web Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
2.5.6 Customizing Date and Time Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
3E-Mail 63
3.1 Sending E-Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
3.1.1 Selecting the Default Compose View and Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
3.1.2 Composing E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
3.1.3 Formatting E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
3.1.4 Spell-Checking Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
3.1.5 Attaching Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
3.1.6 Adding a Signature or vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
3.1.7 Saving Unfinished E-Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
3.1.8 Selecting Send Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
3.1.9 Posting a Discussion Note. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
3.1.10 Sending a Phone Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
3.2 Managing Sent E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
3.2.1 Working with Sent Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
3.2.2 Retracting Sent E-Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
3.2.3 Resending E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
3.2.4 Confirming Delivery of E-Mail You Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
3.2.5 Tracking the Status of Send E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
3.3 Receiving E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
3.3.1 Reading Received E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
3.3.2 Reading Attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

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novdocx (en) 24 March 2009
3.3.3 Replying to E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
3.3.4 Forwarding E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
3.4 Managing Received E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
3.4.1 Personalizing E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
3.4.2 Changing an E-Mail to Another Item Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
3.4.3 Saving Received E-Mail to Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
3.4.4 Deleting E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
3.4.5 Archiving and Backing Up E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
3.5 Printing E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
3.5.1 Selecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
3.5.2 Printing E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
3.5.3 Printing E-Mail with Attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
3.5.4 Specifying Default E-Mail Header Information to Print . . . . . . . . . . . . . . . . . . . . . . . 92
3.5.5 Changing the Printed Font on Plain Text Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
3.6 Handling Unwanted E-Mail (Spam) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
3.6.1 Understanding Junk Mail Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
3.6.2 Blocking or Junking All E-Mail From a Particular User . . . . . . . . . . . . . . . . . . . . . . . 93
3.6.3 Blocking or Junking E-Mail From a Particular Internet Domain . . . . . . . . . . . . . . . . . 95
3.6.4 Junking E-Mail From Users Not In a Personal Address Book . . . . . . . . . . . . . . . . . . 95
3.6.5 Preventing E-Mail From a User or Internet Domain From Being Junked or Blocked. 96
3.6.6 Modifying Junk Mail Handling Lists and Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
3.6.7 Automatically Deleting Items From the Junk Mail Folder. . . . . . . . . . . . . . . . . . . . . . 98
3.6.8 Manually Deleting Items From the Junk Mail Folder . . . . . . . . . . . . . . . . . . . . . . . . . 98
4 Calendar 99
4.1 Understanding the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
4.2 Managing Your Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
4.2.1 Viewing Your Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
4.2.2 Reading a Calendar Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
4.2.3 Creating a Personal Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
4.2.4 Customizing a Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
4.2.5 Exporting a Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
4.2.6 Importing a Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
4.3 Sending Calendar Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
4.3.1 Understanding Calendar Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
4.3.2 Scheduling Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
4.3.3 Sending Reminder Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
4.3.4 Scheduling Recurring Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
4.4 Receiving Calendar Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
4.4.1 Accepting or Declining Calendar Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
4.4.2 Delegating Calendar Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
4.4.3 Saving Calendar Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
4.5 Setting Calendar Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
4.5.1 Setting the Default Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
4.5.2 Setting an Alarm on a Calendar Item. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
4.6 Sharing a Personal Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
4.6.1 Sharing an Existing Calendar with Other Users . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
4.6.2 Posting a Calendar Entry to a Shared Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
4.7 Printing a Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
4.7.1 Printing Your Main Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
4.7.2 Printing a Specific Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
4.8 Junking Calendar Items from Unknown Senders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
5 Tasks and the Tasklist 121
5.1 Understanding Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

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5.2 Understanding the Tasklist Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
5.3 Using Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
5.3.1 Assigning a Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
5.3.2 Tracking Task Completion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
5.4 Using the Tasklist Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
5.4.1 Adding an Item to the Tasklist Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
5.4.2 Creating a Tasklist in a Folder Other Than the Tasklist Folder . . . . . . . . . . . . . . . . 128
5.4.3 Organizing the Tasklist Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
5.4.4 Assigning a Due Date to a Tasklist Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
5.4.5 Tracking Status in the Tasklist Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
6 Contacts and Address Books 133
6.1 Understanding Address Books. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
6.1.1 GroupWise Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
6.1.2 Frequent Contacts Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
6.1.3 Personal Address Books . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
6.2 Understanding Contacts Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
6.3 Addressing Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
6.3.1 Using Name Completion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
6.3.2 Using the Address Selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
6.3.3 Using the Frequent Contacts Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
6.3.4 Sending Mail from a Contacts Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
6.3.5 Sending Mail from the Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
6.3.6 Sending Mail to an Entire Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
6.4 Using Contacts Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
6.4.1 Creating a Contacts Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
6.4.2 Managing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
6.4.3 Managing Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
6.4.4 Managing Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
6.4.5 Managing Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
6.5 Working with Address Books . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
6.5.1 Opening an Address Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
6.5.2 Creating a Personal Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
6.5.3 Editing a Personal or Frequent Contacts Address Book . . . . . . . . . . . . . . . . . . . . . 149
6.5.4 Renaming a Personal Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
6.5.5 Deleting a Personal Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
6.5.6 Sharing an Address Book with Another User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
6.5.7 Accepting a Shared Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
6.5.8 Viewing Contacts, Groups, Organizations, or Resources in the Address Book. . . . 152
6.5.9 Searching for Address Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
6.5.10 Choosing the Display Format of Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
6.5.11 Sorting an Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
6.5.12 Importing/Exporting an Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
6.6 Printing Address Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
7 Finding Items 155
7.1 Quickly Finding Items in a Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
7.1.1 Finding Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
7.1.2 Finding Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
7.1.3 Clearing a Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
7.1.4 Creating and Saving a Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
7.1.5 Using a Saved Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
7.1.6 Deleting a Saved Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
7.2 Finding Items Anywhere in Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
7.2.1 Using a Global Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

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7.2.2 Narrowing a Global Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
7.2.3 Creating and Saving a Global Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
7.2.4 Using a Saved Global Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
7.2.5 Deleting a Saved Global Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
7.3 Using Advanced Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
7.3.1 Composing an Advanced Find. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
7.3.2 Selecting Fields in Advanced Finds and Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
7.3.3 Using Operators in Advanced Finds and Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
7.3.4 Using Wildcard Characters and Switches in Advanced Finds and Rules . . . . . . . . 165
7.4 Finding Text in Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
7.5 Comparing the GroupWise Find Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
7.5.1 Comparing Search Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
7.5.2 Comparing Find Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
7.5.3 Comparing GroupWise Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
8Notify 169
8.1 Understanding Notify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
8.2 Using Notify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
8.3 Customizing Notify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
8.3.1 Setting How Long to Display the Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
8.3.2 Setting Notification for New Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
8.3.3 Setting Which Folders to Check for New Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
8.3.4 Setting How Often to Check for New Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
8.3.5 Setting How to Be Notified for Calendar Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
8.3.6 Setting How to Be Notified about Outgoing Message Status . . . . . . . . . . . . . . . . . 171
8.3.7 Setting How to Be Notified about Return Status Messages . . . . . . . . . . . . . . . . . . 172
8.4 Being Notified of Someone Else’s Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
8.5 Starting Notify without the GroupWise Main Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
8.6 Turning Off Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
9Rules 175
9.1 Understanding Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
9.2 Actions a Rule Can Perform. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
9.3 Events That Trigger a Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
9.4 Creating a Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
9.4.1 Creating a Basic Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
9.4.2 Creating a Vacation Rule or Auto Reply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
9.4.3 Creating a Rule to Forward Mail to Another Account . . . . . . . . . . . . . . . . . . . . . . . 179
9.4.4 Copying a Rule to Make a New Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
9.4.5 Limiting Items Affected by a Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
9.5 Editing a Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
9.6 Enabling or Disabling a Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
9.7 Running a Rule Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
9.8 Deleting a Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
10 Mailbox/Calendar Access for Proxy Users 183
10.1 Granting Proxy Rights as a Mailbox Owner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
10.2 Protecting Private Items as a Mailbox Owner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
10.3 Becoming a Proxy User in Another User’s Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

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11 Caching Mode 187
11.1 Understanding Caching Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
11.2 Setting Up Your Caching Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
11.3 Changing to Caching Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
11.4 Setting Caching Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
11.5 Working in Caching Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
11.6 Changing the Download Interval Time for Your Caching Mailbox . . . . . . . . . . . . . . . . . . . . . 189
11.7 Synchronizing Your Caching Mailbox with Your Online Mailbox . . . . . . . . . . . . . . . . . . . . . . 189
11.8 Displaying Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
12 POP3 and IMAP4 Accounts 191
12.1 Understanding POP3 and IMAP4 Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
12.1.1 Understanding POP3 Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
12.1.2 Understanding IMAP4 Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
12.2 Adding POP3 and IMAP4 Accounts to GroupWise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
12.3 Configuring POP3 and IMAP4 Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
12.4 Using POP3 and IMAP4 Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
12.4.1 Using POP3 and IMAP4 Accounts in Online Mode . . . . . . . . . . . . . . . . . . . . . . . . . 193
12.4.2 Using POP3 and IMAP4 Accounts in Caching Mode . . . . . . . . . . . . . . . . . . . . . . . 193
12.4.3 Changing the Length of Time for POP3 and IMAP4 Server Timeouts . . . . . . . . . . 194
12.4.4 Using SSL to Connect to a POP3 or IMAP4 Server . . . . . . . . . . . . . . . . . . . . . . . . 194
12.4.5 Downloading Items from POP3 and IMAP4 Accounts . . . . . . . . . . . . . . . . . . . . . . . 194
12.4.6 Deleting an Item from a POP3 or IMAP4 Account. . . . . . . . . . . . . . . . . . . . . . . . . . 195
12.5 POP3-Specific Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
12.5.1 Storing Your Items on a POP3 Mail Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
12.5.2 Deleting Items from a POP3 Mail Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
12.6 IMAP4-Specific Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
12.6.1 Subscribing and Unsubscribing to IMAP4 Folders . . . . . . . . . . . . . . . . . . . . . . . . . 196
12.6.2 Alphabetizing the Folders in an IMAP4 Account . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
12.6.3 Downloading Only the Header (Subject) for IMAP4 Accounts. . . . . . . . . . . . . . . . . 196
12.6.4 Downloading Voice Mail Attachments through an IMAP4 Account . . . . . . . . . . . . . 197
12.6.5 Deleting Items from an IMAP4 Mail Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
13 Newsgroups 199
13.1 Setting Up Newsgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
13.1.1 Adding a News Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
13.1.2 Subscribing to a Newsgroup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
13.2 Working with Newsgroup Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
13.2.1 Reading Newsgroup Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
13.2.2 Posting a New Discussion to a Newsgroup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
13.2.3 Replying to a Message in a Newsgroup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
13.2.4 Adding a Signature to All Newsgroup Items You Send . . . . . . . . . . . . . . . . . . . . . . 201
13.2.5 Changing the Display Name for Newsgroup Postings . . . . . . . . . . . . . . . . . . . . . . . 202
13.2.6 Deleting a Newsgroup Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
13.3 Working with Newsgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
13.3.1 Collapsing or Expanding All Threads in a Newsgroup. . . . . . . . . . . . . . . . . . . . . . . 202
13.3.2 Performing a Search on a Newsgroup Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
13.3.3 Specifying Download Settings for Individual Newsgroups . . . . . . . . . . . . . . . . . . . . 203
13.3.4 Updating the Local Newsgroup Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
13.3.5 Deleting a News Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Contents 11
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14 RSS Feeds 205
14.1 Reading RSS Feeds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
14.2 Deleting an Individual RSS Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
14.3 Deleting a Subscribed RSS Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
15 Document Management 207
16 GroupWise Maintenance 209
16.1 Managing Non-Standard Login Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
16.1.1 Logging In to Your Mailbox from Another User’s Workstation . . . . . . . . . . . . . . . . . 209
16.1.2 Logging In to Your Mailbox from a Shared Workstation . . . . . . . . . . . . . . . . . . . . . 209
16.2 Managing Mailbox Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
16.2.1 Changing Your GroupWise Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
16.2.2 Removing Your GroupWise Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
16.2.3 Using LDAP Authentication instead of GroupWise Passwords . . . . . . . . . . . . . . . . 211
16.2.4 Using Mailbox Passwords in Caching Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
16.2.5 Using Mailbox Passwords with Proxies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
16.3 Archiving E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
16.3.1 Understanding Your Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
16.3.2 Specifying Where Archives Are Stored . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
16.3.3 Moving an Item to the Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
16.3.4 Archiving Items Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
16.3.5 Viewing Archived Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
16.3.6 Unarchiving Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
16.4 Backing Up E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
16.4.1 Backing Up Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
16.4.2 Restoring Items from Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
16.5 Repairing Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
16.6 Managing Trash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
16.6.1 Displaying Items in Your Trash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
16.6.2 Undeleting an Item in Your Trash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
16.6.3 Saving an Item From Your Trash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
16.6.4 Emptying the Trash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
A What’s New in GroupWise 8 219
A.1 Improved Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
A.1.1 Nav Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
A.1.2 Customizable Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
A.1.3 Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
A.1.4 Customizable Date and Time Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
A.1.5 Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
A.1.6 The Linux Client Can Use the GTK Look and Feel (v8.0.1) . . . . . . . . . . . . . . . . . . 220
A.1.7 New Folder Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
A.1.8 Vacation Rule (v8.0.1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
A.2 Notify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
A.3 Search Improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
A.4 E-Mail Improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
A.5 Calendar Improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
A.6 Tasklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
A.6.1 Subtask Management (v8.0.1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

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B GroupWise Frequently Asked Questions 223
C Startup Options 225
C.1 GroupWise Startup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
C.2 Using GroupWise Startup Options on Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
C.3 Using GroupWise Startup Options on a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
D Shortcut Keys 229
D.1 Linux Shortcut Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
D.2 Mac Shortcut Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
E Documentation Updates 235
E.1 August 31, 2009 (GroupWise 8 SP 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

About This Guide 13
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About This Guide
This Novell®GroupWise®Linux/Mac Client User Guide explains how to use GroupWise on a
Linux* or Macintosh* computer. The guide is divided into the following sections:
Chapter 1, “Getting Started,” on page 15
Chapter 2, “Getting Organized,” on page 31
Chapter 3, “E-Mail,” on page 63
Chapter 4, “Calendar,” on page 99
Chapter 5, “Tasks and the Tasklist,” on page 121
Chapter 6, “Contacts and Address Books,” on page 133
Chapter 7, “Finding Items,” on page 155
Chapter 8, “Notify,” on page 169
Chapter 9, “Rules,” on page 175
Chapter 10, “Mailbox/Calendar Access for Proxy Users,” on page 183
Chapter 11, “Caching Mode,” on page 187
Chapter 12, “POP3 and IMAP4 Accounts,” on page 191
Chapter 13, “Newsgroups,” on page 199
Chapter 14, “RSS Feeds,” on page 205
Chapter 15, “Document Management,” on page 207
Chapter 16, “GroupWise Maintenance,” on page 209
Appendix A, “What’s New in GroupWise 8,” on page 219
Appendix B, “GroupWise Frequently Asked Questions,” on page 223
Appendix C, “Startup Options,” on page 225
Appendix D, “Shortcut Keys,” on page 229
Appendix E, “Documentation Updates,” on page 235
Audience
This guide is intended for GroupWise users.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comments feature at the bottom of each page of the
online documentation, or go to www.novell.com/documentation/feedback.html and enter your
comments there.
Documentation Updates
For the most recent version of the GroupWise Client for Linux and Macintosh User Guide, visit the
Novell GroupWise 8 documentation Web site (http://www.novell.com/documentation/gw8).

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Additional Documentation
For additional GroupWise documentation, see the following guides at the Novell GroupWise 8
documentation Web site (http://www.novell.com/documentation/gw8):
Installation Guide
Administration Guide
Multi-System Administration Guide
Interoperability Guide
Troubleshooting Guides
GroupWise Windows Client User Guide
GroupWise WebAccess Client User Guide
GroupWise Client Frequently Asked Questions (FAQ)
Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and
items in a cross-reference path.
A trademark symbol (®, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
trademark.
When a single pathname can be written with a backslash for some platforms or a forward slash for
other platforms, the pathname is presented with a backslash. Users of platforms that require a
forward slash, such as Linux or UNIX*, should use forward slashes as required by your software.

Getting Started
1
15
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1
Getting Started
GroupWise®is a robust, dependable messaging and collaboration system that connects you to your
universal mailbox anytime and anywhere. This section gives you an overview of the GroupWise
client to help you start using GroupWise quickly and easily.
Section 1.1, “Installing the GroupWise Linux/Mac Client,” on page 15
Section 1.2, “Starting GroupWise,” on page 16
Section 1.3, “Assigning a Password to Your Mailbox,” on page 16
Section 1.4, “Getting to Know the GroupWise Interface,” on page 17
Section 1.5, “Exploring the Folder List,” on page 21
Section 1.6, “Displaying the QuickViewer for Folder Items,” on page 25
Section 1.7, “Using Panels in the Home Folder,” on page 26
Section 1.8, “Understanding GroupWise Item Types,” on page 27
Section 1.9, “Identifying the Icons Appearing Next to Items,” on page 28
Section 1.10, “Learning More,” on page 29
1.1 Installing the GroupWise Linux/Mac Client
To begin using GroupWise, you or your system administrator must install GroupWise on your Linux
or Mac computer.
Section 1.1.1, “Installing the GroupWise Client on Linux,” on page 15
Section 1.1.2, “Installing the GroupWise Client on a Mac,” on page 16
1.1.1 Installing the GroupWise Client on Linux
1Insert the GroupWise 8 DVD into the DVD drive of your Linux workstation.
There might be a pause as Linux reads the DVD.
2If you are prompted to allow auto-run, click Yes.
3Specify the
root password, then click OK.
There might be a pause before the GroupWise Installation program starts.
If it doesn’t start:
3a Double-click the CDROM icon on your desktop.
3b Double-click the linux folder, double-click the GroupWise install script, then click
Run.
4Select the language in which you want to run the Installation program and install the client
software, then click OK.
5Click Install Products > Install GroupWise Client.
6When the installation is complete, click OK, then close the Installation program.

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For your convenience, a GroupWise icon is automatically created on your desktop.
7Skip to Section 1.2, “Starting GroupWise,” on page 16
1.1.2 Installing the GroupWise Client on a Mac
1Insert the GroupWise 8 DVD into the DVD drive of your Mac workstation.
2Double-click the CDROM icon that appears on your desktop.
3Double-click the
mac folder, then double-click the GroupWise .dmg file.
4Drag the GroupWise package from the DVD to the
Applications folder to install the
software on your Mac.
5Drag the GroupWise package from the
Applications folder to the dock to create a
GroupWise icon there for convenient access.
6Continue with Starting GroupWise.
1.2 Starting GroupWise
When you start GroupWise, you might be prompted to type information such as your password, the
TCP/IP address of your post office agent, and so forth. This Startup dialog box changes, depending
on the information GroupWise needs to be able to open your Mailbox, and the GroupWise mode that
you log in to.
Your system administrator might restrict the GroupWise modes you can log in to.
On your own workstation:
1Start GroupWise by double-clicking to display the GroupWise Main Window.
If you have not specified a password for your Mailbox and GroupWise needs no additional
information, you bypass the Startup dialog box and GroupWise opens.
2If you are prompted for a password, type the password in the Password field.
3If you are prompted for additional information, click the mode of GroupWise you are logging
in to and type additional information as necessary, such as the TCP/IP address and port of the
Post Office Agent.
If you do not know the required information, contact your system administrator.
4Click OK.
For instructions to start GroupWise under specialized circumstances, see Section 16.1, “Managing
Non-Standard Login Requirements,” on page 209.
1.3 Assigning a Password to Your Mailbox
Your GroupWise administrator might have set an initial password for you. If not, you can assign a
password to your Mailbox. GroupWise passwords are case sensitive (for example, Wednesday is not
the same as WEDNESDAY). If you forget your password, you cannot access any of your items.
Your GroupWise administrator can reset your password if you forget it.
1Linux: Click Tools > Options.
Mac: Click GroupWise > Preferences.

Getting Started 17
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2Click Security > Password.
3In the Old password field, type the old password.
4In the New password field, type the new password.
5In the Confirm new password field, retype the new password, then click OK.
For more information about mailbox passwords, see Section 16.2, “Managing Mailbox Passwords,”
on page 211.
1.4 Getting to Know the GroupWise Interface
Section 1.4.1, “Understanding the Main GroupWise Window,” on page 17
Section 1.4.2, “Understanding the Main Menu,” on page 18
Section 1.4.3, “Understanding the Nav Bar,” on page 19
Section 1.4.4, “Understanding the Main Toolbar,” on page 19
Section 1.4.5, “Understanding Item Lists,” on page 20
1.4.1 Understanding the Main GroupWise Window
Your main work area in GroupWise is called the Main Window. From the Main Window of
GroupWise, you can read your messages, schedule appointments, view your Calendar, manage
contacts, change the mode of GroupWise you’re running in, open folders, open documents, and
much more.

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Figure 1-1 The GroupWise Main Window
You can open more than one Main Window by clicking Window, then clicking New Main Window.
You can open as many Main Windows as your computer’s memory allows.
This is useful if you proxy for another user. You can look at your own Main Window and the Main
Window belonging to the person you are proxying for. For more information about accessing other
users’ mailboxes, see Chapter 10, “Mailbox/Calendar Access for Proxy Users,” on page 183.
1.4.2 Understanding the Main Menu
The Main Menu provides access to all GroupWise client features that can be used in the Main
Window.
Figure 1-2 The GroupWise Main Menu.
The most frequently used GroupWise features are conveniently available on item drop-down menus,
toolbars, and so on.
Folder and Item
List HeaderToolbarNav Bar
Folder List Quick Viewer Item List

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Turning the Main Menu On and Off
To turn the Main Menu off:
1Linux: Click Tools > Options.
Mac: Click GroupWise > Preferences.
2Click Environment > Appearance.
3Deselect Display Main Menu.
With the Main Menu turned off, you can still access all its functionality by clicking the drop-down
arrow on the left end of the Nav Bar.
To turn the Main Menu on:
1Click the drop-down arrow on the left end of the Nav Bar, then click Display Main Menu.
GroupWise requires that either the Main Menu or the Nav Bar be displayed at all times.
1.4.3 Understanding the Nav Bar
The Nav Bar is located at the top of the GroupWise window. It is designed for quick access to the
folders you use the most.
Figure 1-3 The GroupWise Nav Bar
By default the Nav Bar contains the Home, Mailbox, Calendar, Sent Items, and Contacts folders.
However, the Nav Bar is customizable, so you can add the folders you use the most.
Turning the Nav Bar On and Off
1Linux: Click Tools > Options.
Mac: Click GroupWise > Preferences.
2Click Environment > Appearance.
3Select or deselect Display Nav Bar.
Customizing the Nav Bar
1Linux: Right-click the Nav Bar.
Mac: Control+click the Nav Bar.
2Click Customize Nav Bar.
3Select the folders you want to display on the Nav Bar.
4Select a color scheme for the Nav Bar.
5Click OK.
1.4.4 Understanding the Main Toolbar
The Main Toolbar provides single-click access to the most common GroupWise features, such as
sending a message or appointment, performing a search, and so on.

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Figure 1-4 The GroupWise Main Toolbar
Turning the Main Toolbar On and Off
1Click View > Toolbar.
2Select or deselect Main Toolbar.
When a toobar is displayed, a check mark is displayed next to the toolbar name in the Main
Menu.
For more information, see Section 2.1.3, “Customizing the Main Toolbar,” on page 33.
1.4.5 Understanding Item Lists
The most common way to display information is in an Item List. For example, the Item List for your
Mailbox is the list of messages you have received. The Item List header displays the name of the
folder whose contents are being listed. It also provides the Find field for quickly finding items in the
folder.
Figure 1-5 Mailbox Item list
To select one item in the Item List:
1Click the item.
To select several items throughout the Item List:
1Linux: Ctrl+click each item.
Mac: Command+click each item.
To select a range of items:
1Shift+click the first and last item in the range.
Item lists are organized into columns, which help you display the items in the order most useful for
you. You can drag a column to a new position in the column header.You can resize a column by
dragging the edge of the column heading. You can sort by columns and add new columns. For
complete instructions on customizing Item Lists, see Section 2.3.4, “Managing Item Lists in
Folders,” on page 42 and Section 2.3.5, “Customizing Folder Display Settings,” on page 45.