Novell GROUPWISE 8 - MONITOR User manual

Monitor
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XIV
Monitor
Chapter 62, “Understanding the Monitor Agent Consoles,” on page 1003
Chapter 63, “Configuring the Monitor Agent,” on page 1007
Chapter 64, “Configuring the Monitor Application,” on page 1029
Chapter 65, “Using GroupWise Monitor,” on page 1037
Chapter 66, “Comparing the Monitor Consoles,” on page 1061
Chapter 67, “Using Monitor Agent Startup Switches,” on page 1063

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Understanding the Monitor Agent Consoles
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Understanding the Monitor Agent
Consoles
The Monitor Agent offers three different consoles where you can check the status of your
GroupWise agents:
Section 62.1, “Monitor Agent Server Console,” on page 1003
Section 62.2, “Monitor Agent Web Console,” on page 1003
Section 62.3, “Monitor Web Console,” on page 1004
For a comparison of the capabilities of the three consoles, see Chapter 66, “Comparing the Monitor
Consoles,” on page 1061
For detailed instructions about installing and starting the GroupWise®Monitor Agent for the first
time, see “Installing GroupWise Monitor” in the GroupWise 8 Installation Guide.
62.1 Monitor Agent Server Console
The Monitor Agent server console is available for the Windows Monitor Agent but not for the Linux
Monitor Agent.
Figure 62-1 Monitor Agent Server Console
All agent configuration tasks can be performed at the Monitor Agent server console, but some
reports are not available.
62.2 Monitor Agent Web Console
The Monitor Agent Web console is platform-independent and can be viewed at the following URL:
http://web_server_address:8200

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Figure 62-2 Monitor Agent Web Console
To create the Monitor Agent Web console display, your Web server communicates directly with the
Monitor Agent to obtain agent status information. You must be behind your firewall to use the
Monitor Agent Web console. Because the Linux Monitor Agent does not have a server console, you
use the Monitor Agent Web console in its place on Linux.
The Monitor Agent Web console is divided into the Agent Groups window on the left and the Agent
Status window on the right. Using the Agents Groups window, you can create and manage agent
groups the same as you can at the Monitor Agent server console.
Several Monitor features are available at the Monitor Agent Web console that are not available at the
Monitor Agent server console or the Monitor Web console. These are summarized in Chapter 66,
“Comparing the Monitor Consoles,” on page 1061.
62.3 Monitor Web Console
The Monitor Web console is also platform-independent and can be viewed at the following URL:
http://web_server_address/gwmon/gwmonitor
Figure 62-3 Monitor Web Console
To create the Monitor Web console display, your Web server communicates with the Monitor
Application (a component of your Web server), which then communicates with the Monitor Agent
to obtain agent status information. This enables the Monitor Web console to be available outside
your firewall, while the Monitor Agent Web console can be used only inside your firewall.

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The Monitor Web console is divided into the Agent Groups window on the left and the Agent Status
window on the right. Using the Agents Groups window, you can create and manage agent groups the
same as you can at the Monitor Agent server console.
The Monitor Web console does not include some features that are available at the Monitor Agent
server console and the Monitor Agent Web console. These are summarized in Chapter 66,
“Comparing the Monitor Consoles,” on page 1061.

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Configuring the Monitor Agent
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Configuring the Monitor Agent
For detailed instructions about installing and starting the GroupWise®Monitor Agent for the first
time, see “Installing GroupWise Monitor” in the GroupWise 8 Installation Guide.
The default configuration of the GroupWise®Monitor Agent is adequate to begin monitoring
existing GroupWise agents (Post Office Agents, Message Transfer Agents, Internet Agents, and
WebAccess Agents). You can also customize the configuration to meet your specific monitoring
needs.
On Windows, you configure the Monitor Agent at the Monitor Agent server console on the
Windows server where the Monitor Agent is running.
Figure 63-1 Monitor Agent Server Console on Windows
On Linux, similar functionality is available in your Web browser at the Monitor Agent Web console:
http://localhost:8200

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Figure 63-2 Monitor Agent Web Console on Linux
The following topics help you customize the Monitor Agent for your specific needs:
Section 63.1, “Selecting Agents to Monitor,” on page 1008
Section 63.2, “Creating and Managing Agent Groups,” on page 1011
Section 63.3, “Configuring Monitoring Protocols,” on page 1014
Section 63.4, “Configuring Polling of Monitored Agents,” on page 1017
Section 63.5, “Configuring E-Mail Notification for Agent Problems,” on page 1018
Section 63.6, “Configuring Audible Notification for Agent Problems,” on page 1021
Section 63.7, “Configuring SNMP Trap Notification for Agent Problems,” on page 1022
Section 63.8, “Configuring Authentication and Intruder Lockout for the Monitor Web
Console,” on page 1023
Section 63.9, “Configuring Monitor Agent Log Settings,” on page 1024
Section 63.10, “Configuring Proxy Service Support for the Monitor Web Console,” on
page 1026
Section 63.11, “Monitoring Messenger Agents,” on page 1026
Section 63.12, “Supporting the GroupWise High Availability Service on Linux,” on page 1028
63.1 Selecting Agents to Monitor
By default, the Monitor Agent starts monitoring all GroupWise agents (Post Office Agents, Message
Transfer Agents, Internet Agents, and WebAccess Agents) in your GroupWise system, based on the
information from a domain database (
wpdomain.db ). You might not want to continue monitoring all
agents. And under certain circumstances, you might want to monitor agents that are not part of your
local GroupWise system.
Section 63.1.1, “Filtering the Agent List,” on page 1009

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Section 63.1.2, “Adding All Agents on a Server,” on page 1009
Section 63.1.3, “Adding All Agents on a Subnet,” on page 1010
Section 63.1.4, “Adding an Individual Agent,” on page 1010
Section 63.1.5, “Removing Added Agents,” on page 1011
63.1.1 Filtering the Agent List
You can configure the Monitor Agent to stop and start monitoring selected agents as needed.
At the Windows Monitor Agent server console:
1Click Configuration > Filter.
or
On Linux, at the Monitor Agent Web console, click Preferences > Filter.
The Filtered Out list displays all agents that are not currently being monitored.
2Select one or more agents in the Monitored list, then click Remove to move them to the Filtered
Out list.
3Click OK.
Agents in the Filtered Out list are not monitored and do not appear at the Monitor Agent server
console or at the Monitor Agent Web console. To start monitoring a filtered-out agent, move it back
to the Monitored list.
63.1.2 Adding All Agents on a Server
If you add a new server to your GroupWise system or want to monitor agents in a different
GroupWise system, you can easily start monitoring all the agents running on that server.
At the Windows Monitor Agent server console:
1Click Configuration > Add from Machine.
or
On Linux, at the Monitor Agent Web console, click Preferences > Add Agents.

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2Type the IP address of the new server, then click OK.
All GroupWise agents on the new server are added to the list of monitored agents.
If the new server is part of your local GroupWise system, you can simply restart the Monitor Agent
and it picks up all new agents in your system.
63.1.3 Adding All Agents on a Subnet
If you add several new servers to your GroupWise system or want to monitor agents in a different
GroupWise system, you can easily start monitoring all the agents running on the same subnet.
At the Windows Monitor Agent server console:
1Click Configuration > Add from Network.
or
On Linux, at the Monitor Agent Web console, click Preferences > Add Agents.
2Type the subnet portion of the IP addresses of the new servers, then click OK.
All GroupWise agents on the subnet are added to the list of monitored agents.
If the new servers are part of your local GroupWise system, you can simply restart the Monitor
Agent and it picks up all new agents in your system.
63.1.4 Adding an Individual Agent
You can start monitoring an individual agent anywhere in your GroupWise system or another
GroupWise system.
At the Windows Monitor Agent server console:
1Click Configuration > Add Agent.
or
On Linux, at the Monitor Agent Web console, click Preferences > Add Agents.