NRI currenza c2 airport User manual

Crane Payment Solutions GmbH | Zum Fruchthof 6 | 21614 Buxtehude | Germany
Web: inf[email protected] | www.craneps.com | Phone: [phone] | Fax: [phone]
06.12 DAl/Goe/Roe
KA_c2_airport_email_EN_1-0
Short Reference Guide
Coin changer
How to set-up the e-mail function?

2KA_c2_airport_email_EN_1-0
IntroductIon
1 Introduction
Before getting started please read this chapter and in particular the requirements carefully. This
is to ensure that you use the correct equipment and software for setting up e-mail on currenza
c2airport coin changers.
1.1 General information about the c2airport e-mail function
c2airport coin changers are designed to send audit as well as status & alert e-mails using an
existing e-mail account. However, they can also send other data of machines supporting DEX or
DDCMP protocol/transmission. Just like the e-mail program on your PC the c2airport logs into
the e-mail server via user name and password and tells the server recipient, subject and text.
The server then sends the e-mail to the e-mail server of the recipient.
Only restrictions:
• No encryption supported, e.g., SSL. The e-mail server thus needs to allow SMTP without
encryption.
Usually, server port 25 is used for unencrypted SMTP. If your e-mail provider
species any other port, the server may only support encrypted connections.
• User name and password must not exceed a character length of 24 each
You can receive the e-mails from a c2airport with your e-mail program or any other device sup-
porting the reception of e-mails.
IfthebackofcesoftwareAuditManagerisusedtoreceivethec2airport e-mails, the Audit
Manager uses the Internet connection of your PC. Like the e-mail program on your PC, Audit
Manager logs into the e-mail server with a user name and password and asks the server for
received mail (automatic retrieval interval adjustable).

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IntroductIon
1.2 Requirements
To be able to use the e-mail sending function of currenza c2airport coin changers the coin changer
itself as well as its accessories have to meet special software and hardware requirements.
1.2.1 c2airport equipment
• "premium"auditunit(productionsince2012/01,canberetrotted,orderno.35295)
• GPRSSIMcardallowinginternetprotocol(IP)datapacketstobetransmittedtotheInter-
net
 Ifthee-mailcongurationissupposedtobesentfromthebackofcetothe
c2airportunitsviathecurrenzaairboxmodemdiallingintothecoinchanger(s),
thecoinchangerneedsaSIMcardsupportingincomingCSD(CircuitSwitched
Data)calls.
• Firmware version:
–Coinchangermodule:920045502.00andhigher
–Auditmodule: 920045802.00andhigher
1.2.2 Accessories
• PCwithinstalledAuditManagerbackofcesoftware,version0.0.4.5andhigher(freeof
chargedownload,www.nri24.com)for
–setting up e-mail function
–receivingandmanaginge-mails(option)
• currenzaairboxmodemincludingUSBPCconnectingcable(orderno.32304)fortransfer-
ringe-mailcongurationtoc2airport changers
 Wedonotrecommendanyothermodemanddonotsupportitsconguration
ormaintenance.
• SIMcardforcurrenzaairboxsupportingCSD(circuitswitcheddata)calls/transmissionfor
transferringe-mailcongurationtoc2airport changers
• AccountallowingSMTPe-mails(withoutencryption)tobesent(andreceived)(Simple
MailTransferProtocol)
 Werecommendtosetupanaccountonlyfore-mailssentfromc²airportcoin
changers.Allunitscanusethesameaccount.
1.2.2.1 Optional accessories
• Machinesimulator(e.g.WinSPTstand-alonebox)topowercoinchangeroutsidethema-
chine
• HENRIon-siteservicetool(orderno.30661)withrmware920038204.04andhigherto
transfere-mailcongurationtoc2airport changers

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2 Getting started
These steps have to be taken before the c2airport is able to send e-mails:
• Preparation of the coin changer
• Congurationofthecoinchanger
2.1 Preparing the c² airport
Tools: SIM card (cf. Chap. 1.2.1 c2 airport equipment, p. 3), small Phillips screwdriver, slotted screw
driver
This is only a short list focusing on preparation to make the c2 airport sending
e-mails. For more detailed information and general unit preparation please refer
to the c2 airport short reference guide.
1 Deactivate SIM card PIN (using mobile phone or Audit Manager with airbox).
2 Remove c2rear cover [Fig. 1/A–B].
3 If installed, detach c2battery pack.
4 Insert SIM card [Fig. 2/C].
5 If necessary, reattach battery pack.
6 Reinstall rear cover.
7 Note c2airport telephone number for future readouts.
8 Connect coin changer to vending machine.
9 Wait for aIrport reGIstered to be shown on the changer display.
10 Ensurethat antennareceptionisover 30% (c2 menu → DIAGNOSTICS→
AUDIT MODULE).
If you are using an adhesive
antenna, do not install it to any
metal surface as this will reduce
the signal level.
BB
A
Fig. 1: Removing rear cover
Fig. 2: Inserting SIM card
2.2 Conguring the c² airport
 E-mailsettingsaremadeintheAuditManagerbackofcesoftware.Thesesettingsarethen
transferred to the c2airport coin changer(s) either direct via the airbox modem or by means of
the HENRI service tool on site.
Tools: Audit Manager, currenza airbox & SIM card, if necessary HENRI (cf. Chap. 1.2.2 Accessories,
p. 3)
C

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2.2.1 Setting up e-mail in Audit Manager
For detailed information about the software please refer to the Audit Manager
manual (download at www.nri24.com).
Beyondproleandaccountsettingsthee-mailset-upcomprisesthe
• selection of data type (which data is to be sent?)
• audit knop selection (which data is to be sent when pressing the airport menu key for
about 10 seconds?)
• timespecication(whendataistobesent?)
1 Open Audit Manager and select Settings > airport > c2message setup and then the E-mail tab.
2 Select Congure e-mail.
3 Enter Gprs settInGs depending on the c2airport SIM card.
Please ask your SIM card provider or check its web site to nd out the correct
parameters for APN (Access Point Name), User name and Password.
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4 Under e-maIl settInGs mainly referring to your e-mail account intended
to send c2airport e-mails, enter the outgoing smtp server, server
port, user name and password.
Please ask your IT support for assistance or check
the web site of your e-mail provider to nd out the
correct parameters.
smTP server & server PorT:
The e-mail server needs to allow SMTP without encryp-
tion. Usually, server port 25 is used for unencrypted
SMTP. If your e-mail provider species any other port,
the server may only support encrypted connections.
User name & Password:
The c² airport only supports a character length of 24 each.
5 Behind sender enter the e-mail address of the account intended to send c2airport e-mails.
6 Behind recIpIent enter the e-mail address of the account intended to receive c2airport e-mails.
7 Under audIt data as e-maIl,atrstselecttypeofdatathec²should
send: its own data or the VMC data read out using DEX or DDCMP
protocol. Then select day and time the c2is supposed to send e-mails.
Please check or test if your machine really supports DEX
or DDCMP data transmission.
8 Under audIt Knop, optionally, select type of data the c2should send
when pressing the menu key of a c2airport for about 10 seconds.
9 Selecting the SMS tab you specify the c2airport events to be e-mailed
(cf. Audit Manager manual).
10 Click the Save congbuttontosavecongurationas.apsleinthe
archIvesdirectoryforlateruseandcongurationtransmission.
If used, the le name specied here will later be shown
on the HENRI display to identify the conguration to be
uploaded on site.
2.2.2 Transferring e-mail conguration to c² airport units ...
Thecongurationcanbeeithersentdirecttothec2airport coin changer(s) using the currenza
airboxmodemdiallingintotheunit(s)oruploadedtotheHENRIservicetoolforon-siteconguration.
To be able to call the c2 airport units and send the conguration direct to the
coin changers the currenza airbox needs a mobile phone card (SIM) supporting
CSD (Circuit Switched Data) calls and the c2 airport needs a SIM card supporting
incoming CSD calls.
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2.2.2.1 ... via currenza airbox
1 If the airbox SIM card has a PIN,
enter the 4-digit PIN in Settings >
airport > Settings.
2 Select Settings > airport > c2
message setup and again open
c2messaGe setup box with the con-
gurationtransferoptionsonthe
right-hand side.
3 If necessary, Load cong. you like to transfer.
4 Enter international phone number of c2coinchanger(s)tobecongured(+..0..) and optional
comments line by line.
5 Checkboxesofphoneno.ofcoinchangerstobecongured.
If you want to call a c2 airport in another country, e.g., from Germany/Italy to
England, there might be a problem with the interworking with other mobile phone
networks. If so, check the box in the "V110" column and try again.
V.110 is an ITU protocol recommendation for bitrate adaption between transmit-
ter and receiver (ITU = International Telecommunication Union).
6 Press Send to selected.
For the Audit Manager, it may take a time to call the coin changers selected and send the
e-mailconguration.
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7 Test e-mail function and send the aIrport ready message using the coin changer's service
menu (C servIce > B until aIrport ready > E oK> E oK) and check in-box of the relevant e-mail
account for the test message aIrport ready.
For more detailed information please refer to the c2 airport short reference guide
(download at www.nri24.com).
From now on the c2airport coin changers selected will send audit reports as well as status &
alerte-mailstothespeciede-mailaccountintheeventofacoinchangererror/statusselected.
If you have any trouble calling a c² airport, please check with your provider if
CSD transmission is possible or use a HENRI to transfer conguration.
2.2.2.2 ... using HENRI
Ifforanyreasonyoucannottransferthecongurationdirecttothechangerunits,itispossibleto
uploadthecongurationtotheHENRIservicetoolforlateron-sitecongurationatthemachine:
1 If necessary, Load cong. you like to transfer.
2 Connect HENRI to your PC using the HENRI USB cable.
3 Under transfer vIa henrI, press Transfer.
Uponcompletion,theAuditManagerwillconrmcompleteddatatransfer.
4 Close box with OK.
The c2airportunit(s)cannowbeconguredonsiteusingtheHENRIservicetool.
5 Disconnect HENRI from PC.
6 ConnectHENRItoc²airporttobecongured.
7 Press HENRI key, then E db-update > C audIt-db.
8 Ifnecessary,selectrequiredleusingAand Bkeys.
9 Select Ekeytotransferconguration.
Data transfer is completed as soon as HENRI reports update done.
10 Test e-mail function and send the aIrport ready message using the coin changer's service
menu (C servIce > B until aIrport ready > E oK> E oK) and check in-box of the relevant e-mail
account for the test message aIrport ready.
For more detailed information please refer to the c2 airport short reference guide
(download at www.nri24.com).
From now on the c2airportcoinchangerconguredwillsendauditreportsaswellasstatus&
alerte-mailstothespeciede-mailaccountintheeventofacoinchangererror/statusselected.
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e-maIl manaGement In audIt manaGer
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3 E-mail management in Audit Manager
The Audit Manager can be used as e-mail program for incoming e-mails from c2airport coin
changers. Once received they can be displayed, exported as Excel sheet or deleted. In order
that the Audit Manager can retrieve the e-mails, you have to set up the e-mail account the Audit
Manager is to be used.
3.1 Setting up Audit Manager e-mail account
1 Select Settings > airport > Settings.
On the right-hand side of the box you can determine the e-mail settings.
2 Under e-maIl settInGs referring to the e-mail account the Audit Manager is to be used to receive
e-mails from a c2airport, enter the incoming pop server, server port, user and password.
Please ask your IT support for assistance or check the web site of your e-mail
provider to nd out the correct parameters.
PoP server & server PorT:
The POP3 server port without encryption is already preset to 110. If the server
uses SSL (Secure Socket Layer) encryption the server port switches to 995
automatically.
3 Finally,dene howoftentheAuditManageris supposedtoasktheserverforreceived
mail (number of new mails displayed on the start screen and ready to be downloaded)
andconrmwithOK.
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e-maIl manaGement In audIt manaGer
3.1.1 Using same e-mail account for sending & receiving e-mails
If you want the Audit Manager to receive the e-mails sent from a c2airport coin changer, you may
use the same e-mail account for the coin changer and the Audit Manager. The Audit Manager
can retrieve e-mails from the c2airport e-mail account, i.e. user name & password of sender &
recipient are equal.
Example conguration
E-mail account for c2airport Audit Manager
Server smtp.example.com pop.example.com
Port 25 110
User test test
Password test1 test1
Sender [e-mail]
Recipient [e-mail]
3.2 Retrieving e-mails in Audit Manager
1 Select Readout > airport > Check for e-mails.
After a while all e-mails have been downloaded
from the server and will be displayed in three
tabs depending on type of data:
• Audit data: e-mails containing audit data
(will be added to the Audit Manager
archives automatically and can then be
deleted)
• c2messages: e-mails containing current status & alert messages from a c2airport
(can be archived and then deleted)
• Other messages: e-mails containing other messages than from a c2airport
2 If desired, Select and Archive and then Delete e-mails in the respective tab.
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