Oasis Clearwater 3000 Series User manual

OWNER’S MANUAL
OASIS SERIES 3000
WASTEWATER TREATMENT SYSTEM

PLEASE READ
Congratulations on your purchase of the Oasis Series 3000
Wastewater Treatment System.
We urge you to fully read this Manual. The contents are important to
your safety and the operation of the Oasis Series 3000 Wastewater
Treatment System.
Keep this Manual with other important household manuals for future
reference.
If you have questions regarding the safety and operation of your Series
3000 Sewerage Treatment System, contact your local authorised
Service Technician.
• Do not attempt to service components of the system yourself,
call your accredited Service Technician.
• Only authorised Service personnel are to remove covers
on the Treatment System.
Important: All work must conform to local building, electrical
and plumbing codes.
INSTALLER:
CONTACT:
SERVICE PROVIDER:
CONTACT:
INSTALLATION ADDRESS:
INSTALLATION DATE:

OWNER’S MANUAL | OASIS SERIES 3000 WASTEWATER TREATMENT SYSTEM | 1
CONTENTS
An overview 2
How the system works 3
Putting stu into the system 4
System maintenance and monitoring 8
Troubleshooting 10
Service procedure 14
Instructions for controller 15
Alarm codes 17
Who to contact 18
Limited warranty 19

2
AN OVERVIEW
Note: Diagram for illustration purposes only and not to scale, to
show how the Oasis Series 3000 Wastewater Treatment System
works. Process low may dier from one location to another.
1st Chamber
Primary settling
Pump Chamber
Pumps to irrigation ield
5th Chamber
Clariication
4th Chamber
Aeration
3rd Chamber
Aeration
2nd Chamber
Secondary Settling

OWNER’S MANUAL | OASIS SERIES 3000 WASTEWATER TREATMENT SYSTEM | 3
The Oasis Clearwater S3000 Aerated Wastewater Treatment System incorporates
six chambers and processes to eiciently and eectively process and treat your
home wastewater into a clear and odourless liquid suitable for the irrigation of
landscaped areas. The Oasis Clearwater Aerated Wastewater Treatment Systems
range in size so as to provide the most optimal solution for your home and
property.
• The system comprises of a pre-treatment chamber feeding to a secondary
treatment chamber. Liquid lows into the aeration chambers, where with the
use of our exclusive ine air diuser assemblies, thousands of tiny air bubbles
provide oxygen for aerobic digestion and mix the contents of the aeration
chambers.
• Waste water is introduced to the clariication chamber by hydraulic
dispersement where settled sludge material is transferred back to the
pre-treatment chamber to further enhance treatment. Further biological and
mechanical iltration occurs by the use of the revolutionary ZABEL A300 high
performance ilter, prior to inal pump or discharge chamber.
The system is complete with a high quality audio-visual alarm in case of system
malfunction.
HOW THE SYSTEM
WORKS

PUTTING STUFF
INTO THE SYSTEM
Introducing harmful matter into the system may make the system less
eicient or stop the treatment process by destroying the biomass.
Substances that reduce the eiciency or stop the treatment process can
be grouped into two groups, prohibited matter and limited-use substances.
While the Wastewater Treatment System will process most domestic waste,
the following information will maximise the system’s eiciency and reduce
the time period between primary chamber pump-outs.
L
i
m
i
t
e
d
-
u
s
e
A
c
c
e
p
t
a
b
l
e
P
r
o
h
i
b
i
t
e
d

OWNER’S MANUAL | OASIS SERIES 3000 WASTEWATER TREATMENT SYSTEM | 5
Prohibited Substances
These substances are detrimental to the system’s ability to process wastewater,
even when present in small amounts.
Prohibited substances include but are not limited to the following:
Do not introduce the following prohibited substances into your
Oasis 3000 System:
Plastic or rubber products, petroleum products such as motor oil, paint,
paint thinner, petrol and solvents.
Non-biodegradable products, such as sanitary napkins, condoms,
baby wipes and disposable napkins.
Toxic substances such as pesticides, herbicides, strong disinfectants
and strong caustic drain cleaners.
Large amounts of paper products, such as paper towels and synthetic
ibre-reinforced products advertised as having ‘wet strength’.
Animal fats, such as bacon grease or lard (normal cleaning of pots
and pans is acceptable).
Please note: If the building contains a commercial kitchen or is used
for catering etc. then an approved grease trap will need to be installed
between the kitchen and the Treatment Plant.
Baby wipesMotor oil Sanitary products
Have you read the ‘Essential Guide Care for Your Wastewater Treatment System’?
(enclosed with your system information)

6
NOTICE: Introducing harmful or damaging chemicals into your Oasis Series 3000
Wastewater Treatment System may void the Warranty.
Limited-use substances
Limited-use substances in large concentrations will reduce or stop the treatment
process. The same substances in smaller concentrations will have no harmful eect on
the treatment process.
You may use the following substances without harming your Oasis Series
3000 Wastewater Treatment System if you use the substance according to the
manufacturer’s directions, don’t use these substances very often, and do not introduce
concentrated doses into the system.
Laundry bleach.
Detergents with bleach.
Household cleaners containing sodium bactericides.
Examples of household cleaners containing sodium bactericides include:
Pine oil (disinfectant used in general purpose liquid cleaners).
N-alkyl dichlorobenzyl ammonium chloride
(disinfectant used in detergents and spray cleaners).
Sodium hydroxide (chemical used in drain openers and cleaners).
Sodium dichlor-s-triazinetrione (powdered bleach used in scouring
powders and automatic dishwasher detergents).
Ortho-phenylphenol (bactericide used in tub and toilet bowl cleaners).

OWNER’S MANUAL | OASIS SERIES 3000 WASTEWATER TREATMENT SYSTEM | 7
Acceptable substances
Substances that are considered to be typical domestic wastewater are human waste,
bath and dish water and edible food waste. The following substances may be used
regularly without harming your Oasis Series 3000 Wastewater Treatment System:
Waste food
Some food waste, whether or not it is run through a waste grinder will not be treated
by the system, but will remain in solid form and fall to the bottom of the septic tank.
Therefore, you should consider not using a waste grinder system.
Do not dispose of these food items through the Oasis Series 3000 Wastewater
Laundry detergents
without bleach
Household cleaners containing
sodium bicarbonate, sodium
carbonate and sodium borate.
Dishwashing detergents
without bleach
Toilet paper
Animal bones Melon rinds Corn cobs
Pips and seeds
Eggshells
Treatment System:
Any other non-edible food waste.
Disposing of these items through the system will increase the frequency of required
clean outs.

8
The Oasis Series 3000 Wastewater Treatment System operates automatically and
continuously. The maintenance procedures for the user of the system include keeping
the vents and the blower housing clear of debris. The homeowner should monitor
the status of the system, substances introduced into the system, and the frequency
of required pump-out as determined by the service provider. If the instructions in this
manual are carefully followed, the Oasis Series 3000 Wastewater Treatment System will
provide years of service.
For the owner, operational procedures for the Oasis Series 3000 Wastewater Treatment
System are minimal. Normal operation of the unit requires continuous operation of the
blower and regular discharge of wastewater to the unit. Rubbish must not be allowed
to block the blower intake. If the blower should fail, follow the procedure given under
alarm warning.
Your Oasis Series 3000 Wastewater Treatment System can be furnished with a service
policy, which includes two inspection / service calls per annum to ensure proper
operation of the system. During these service calls, the authorised service person will
check the blower for proper operation and perform preventative maintenance including
lubrication, cleaning of the blower intake, and inspection of the control panel light. The
service provider will also measure the solids level in the septic tank and recommend
pump-out when necessary.
Primary chamber
Periodically, waste will need to be removed from the primary chamber using normal
pump-out procedures. Only persons experienced in wastewater treatment or service
are authorised to remove the chamber cover.
Alarm warning
The System is equipped with a red system status light on the control panel and an
audio alarm. Should the red light lash and the alarm activate, check the breaker to
ensure it has not tripped. If the breaker has tripped, attempt to reset it. If the breaker
fails to remain reset, call your service provider. The alarm may be shut o by pushing
the MUTE button. Pushing the MUTE button will not reactivate the unit, only silence
the alarm.
SYSTEM
MAINTENANCE
AND MONITORING

OWNER’S MANUAL | OASIS SERIES 3000 WASTEWATER TREATMENT SYSTEM | 9
Blower stoppage or electrical power outage
The Oasis Series 3000 Wastewater Treatment System requires a constant supply of
oxygen and food for the biomass. Should the blower stop, air low through the aeration
pipe will stop, cutting o the supply of oxygen to the biomass. A prolonged absence of
oxygen will seriously aect the condition of the biomass.
When the blower is operating, it will emit a humming sound. If the blower is not
operating, irst determine whether an electrical power outage has occurred in your
community.
If your house is without electricity, call the electric company. If the electricity is o more
than 48 hours, call your service provider as well for treatment system advice. If your
house has electricity but the blower is not operating, follow the procedures given under
alarm wiring.
Flooding
Flood water may cover the septic unit, the blower housing, or both, aecting the
electrics, if the system is installed in a low-lying area.
Danger
Electrical equipment located in looded areas presents an electrical hazard. Should the
unit become looded, call your service provider. Stay out of the looded area.
Evaluation of system performance
The Oasis Series 3000 Wastewater Treatment System operates automatically and
continuously. There are no operating procedures for the user of the System to perform.
However, as with any home appliance or equipment, simple periodic checks should
and can be made to aid in the prevention of costly repair problems. Generally, the
Wastewater Treatment System unit can be checked by sight and smell. The Oasis
Series 3000 Wastewater Treatment System is generally odour-free. If smells are evident
please check system usage, chemicals, etc. If smells persist, please call your service
technician.

TROUBLESHOOTING
Process failure
Process failure from oxygen starvation of the biomass:
If the biomass is starved of oxygen, the typical odours associated with anaerobic
bacterial treatment will be noticed. This is caused by insuicient air low into the
biological zone. A blockage in the air line or blower is the most probable cause.
a) The inlet screens have been located on each end of the blower housing. If one
screen becomes blocked by debris, the opposite screen should still be suicient.
The suggested routine preventative maintenance calls for brushing o the screen
as needed. The coniguration of the inlet screens and the required maintenance
will protect the unit from oxygen starvation due to insuicient air low.
b) The blower is equipped with an inlet air ilter. If this ilter becomes blocked with
debris, it could cause oxygen starvation of the biomass. The blower inlet ilter
should be checked every 6 months and replaced as needed.
10
Visual evaluation
Wastewater backup is characterised by wastewater lowing back into the house or
slow movement of wastewater in the drains. This may indicate a problem with your
wastewater treatment system unit. Identify where the backup is occurring within your
plumbing system. If you cannot locate material blocking the drain contact your service
provider.
No use for an extended period
The Oasis Series 3000 Wastewater Treatment System will function normally even if
wastewater does not enter the system for 5 days.
The power to the system should be left on during short periods when there is no
wastewater low to the system. If the system will not be used for several months or
longer, you should contact your service provider so the system can be checked for
proper operation and serviced if necessary. A slight odour may be detected for a few
days while the system returns to normal operation.
CONT...
SYSTEM MAINTENANCE
AND MONITORING

PROBLEM POSSIBLE CAUSES SOLUTIONS
The air indicator
light on the control
panel is lashing.
The air intake is blocked.
Clean intake screens on blower
housing. Check air ilter on
blower for blockage.
The air discharge line or
vent line is blocked.
Check discharge line and
vent line visually or with
drain cleaning equipment for
obstructions.
The discharge line
is open.
Check discharge line for breaks
or leaks.
The system is looded.
Determine cause of looding
(eg line obstruction, lateral ield
pump failure, high lows, etc)
and correct.
The blower has failed.
Determine if blower failure was
caused by an obstructed intake
or discharge line.
Investigate overheating (i.e.
internal thermal overload
protection), short-circuiting,
or other electrical failure (i.e.
bearing failure) and correct.
Check to see whether circuit
protection device for blower
has tripped.
The power cable to
the blower has been
damaged or is not
connected properly.
Have a certiied electrician
check the wiring to the blower.
The original cause for
alarm has been corrected,
but the lashing circuit for
the indicator light has not
been reset by technician.
Reset lash circuit.
OWNER’S MANUAL | OASIS SERIES 3000 WASTEWATER TREATMENT SYSTEM | 11

12
The water alarm
is on.
An alarm condition
has occurred. See
troubleshooting items
under lashing alarm
indicator.
Push mute button to silence
alarm.
Pump failure.
Check levels in all chambers.
Check pump is functioning.
Check that the pump loat is
not jammed and is free of walls
and any other obstructions
which may aect functioning.
Filter blocked. Dismantle pump ilter and
clean.
There is an obstruction in
the discharge line from the
system.
Check the eluent piping and
lateral ield piping visually or
with drain cleaning equipment
for an obstruction and correct.
The low rate to the system
is too high.
Check the maximum low rate
to the system to see that it is
within normal limits.
Wastewater is
backing up into
the home sewer
piping.
There is an obstruction in
the home sewer piping.
Check the piping lead to the
system visually or with drain
cleaning equipment for an
obstruction and correct.
The tank requires cleaning
and / or a pumpout is
required.
Check the sludge depth in both
chambers of the tank to see
if it is below required levels.
If the depth is too great, have
the tank pumped out and, if
necessary, cleaned.
CONT...
TROUBLESHOOTING

OWNER’S MANUAL | OASIS SERIES 3000 WASTEWATER TREATMENT SYSTEM | 13
There is an
unpleasant odour
emanating from
the unit.
The blower and air piping
are not operating correctly.
Check the blower, vents and air
piping for proper operation.
The system is overloaded.
Check the maximum low rate
to the unit to see that it is within
normal limits.
Check the quality and contents
of the low into the unit for
any abnormal or prohibited
substances.

14
SERVICE
PROCEDURE
Commissioning and servicing
procedure
Prior to arriving on site to service or
commission a newly installed System,
check that the electrician has completed
the wiring in accordance with wiring
diagram supplied, and power is
connected to the house.
Conirm with owner that suicient water
is available in the Tank to allow a proper
setting for aeration and sludge return.
1. Remove all lids to allow access to
all chambers as well as lid to Blower
Housing box.
2. Check that the 3 pin plugs for both
Irrigation pump and diaphragm
blower (air pump) are in and switched
ON.
3. Turn the PVC ball valve supplying air
to the sludge return to OFF, then
slowly adjust the sludge return pipe
to an acceptable low.
4. Test the high water alarm loat by
manually lifting the loat, and check
that the audio-visual alarm installed
in the house is working.
5. Test the air alarm by switching the
blower o, or disconnecting the clear
tubing at join, and check the audio-
visual alarm in the house.
6. If insuicient water in the irrigation
chamber, lift pump loat to conirm
working.
7. Double check the audio-visual alarm
and make sure the Mute button is in
the ON position.
8. Irrigation ield inspection and
dripline line lushing.
Servicing procedure
1. Ensure correct NAME & ADDRESS
is on Service Report.
2. Identify yourself to home owner.
3. Visually inspect the treatment plant
including landscaping lines and
drippers.
4. Remove all Fibreglass/concrete/poly
lids.
5. Turn ield isolator to ‘OFF’ position.
6. Remove gauze ilter from air pump
and clean. Reposition gauze and
re-attach Blower lid.
7. If any loating contents on top of
clariier and biomass, skim o surface.
8. Remove and clean ilters as necessary
(eluent and irrigation).
9. Collect a sample from inside the
pump well and carry out tests for:
a) Clarity (average 70100% reading)
b) pH 7.07.6 reading
10. Replace all covers accurately
and make sure the ield isolator is
switched ON (IMPORTANT).
11. Fill in Service Report Sheet
accurately.
Leave ONE copy with home owner.
One Copy to be sent to relevant
Council.
One copy to OASIS CLEARWATER
Retain one copy.
If the pH is not stable, ADD acid or
alkaline. If the dissolved oxygen level is
far too HIGH, provide artiicial food by
way of ACTIZME or dog biscuits to the
aeration chamber (if D.O. Meter used) and,
if there are major problems contact your
Distributor.

OWNER’S MANUAL | OASIS SERIES 3000 WASTEWATER TREATMENT SYSTEM | 15
INSTRUCTIONS
FOR CONTROLLER
Introduction
The Oasis Clearwater Control Panel has
a number of features that are explained
in this section. The basic purpose of the
Control Panel is to activate and control
the functioning of the Treatment Plant’s
air pump and to register an alarm when it
detects a fault in the system.
General
Your Oasis Clearwater system is designed
to operate automatically and its operation
will usually be event free. The Control
Panel provides visual and audible
indicators of both normal operating
conditions and fault conditions. The
illustration above provides description
markers that correspond with the
following description of their operation.
A. POWER OFF/ON. Located on
seperate housing. Once your
Oasis Clearwater system has been
commissioned, this switch must
remain ON at all times.* If it is turned
OFF no treatment will take place and
no alarms will function.
B. DISPLAY. This display describes
normal and abnormal conditions by
using labeled fault lights. See later in
this document to understand their
meaning.
C. MUTE ALARM. This is a ‘soft touch’
key that when pressed, silences the
audible alarm for a period of
24 hours.
D. STROBE LIGHT. This is a high
intensity red light, mounted on the
top of the Control Panel, that lashes
in unison with the audible alarm to
make you aware of a fault condition.
Holiday Mode
This function should NOT be accessed by
the Home Owner. The controller has an
automatic holiday mode. If the irrigation
pump has not discharged for 48hours,
the controller will automatically enter a
holiday mode.
In Holiday mode power is supplied to the
blower for an adjustable On Time every
30 minutes. This On Time is adjustable via
a pot on the PCB (refer to right). This pot
will allow the On Time to be between 5
minutes on (turned fully anti-clockwise) to
30 minutes on (turned fully clockwise).
The holiday mode is automatically
disengaged once the irrigation pump
starts again. The dip switches on the PCB
allow the holiday mode to be engaged
automatically (the default position), or
permanently i.e. the blower always runs
in holiday mode no matter what the low,
or never i.e. the holiday mode is never
engaged.
Audible Alarm and how to Silence It
To silence the audible alarm, press the
Soft Touch Mute Alarm key (C) briely
once. This will silence the alarm for 24
hours. Should another fault occur while
the alarm is muted, a new alarm will
sound. If the faults are not rectiied, the
alarm will sound again at the expiration
of 24 hours as a reminder that the plant is
not operating correctly.
The visual alarms cannot be turned o
until all faults are rectiied.
Introduction
The Oasis Clearwater Control Panel has
a number of features that are explained
in this section. The basic purpose of the
Control Panel is to activate and control
the functioning of the Treatment Plant’s
air pump and to register an alarm when it
detects a fault in the system.
General
Your Oasis Clearwater system is designed
to operate automatically and its operation
will usually be event free. The Control
Panel provides visual and audible
indicators of both normal operating
conditions and fault conditions. The
illustration above provides description
markers that correspond with the
following description of their operation.
A. POWER OFF/ON. Located on
seperate housing. Once your
Oasis Clearwater system has been
commissioned, this switch must
remain ON at all times.* If it is turned
OFF no treatment will take place and
no alarms will function.
B. DISPLAY. This display describes
normal and abnormal conditions by
using labeled fault lights. See later in
this document to understand their
meaning.
C. MUTE ALARM. This is a ‘soft touch’
key that when pressed, silences the
audible alarm for a period of
24 hours.
D. STROBE LIGHT. This is a high
intensity red light, mounted on the
top of the Control Panel, that lashes
in unison with the audible alarm to
make you aware of a fault condition.
Holiday Mode
This function should NOT be accessed by
the Home Owner. The controller has an
automatic holiday mode. If the irrigation
pump has not discharged for 48hours,
the controller will automatically enter a
holiday mode.
In Holiday mode power is supplied to the
blower for an adjustable On Time every
30 minutes. This On Time is adjustable via
a pot on the PCB (refer to right). This pot
will allow the On Time to be between 5
minutes on (turned fully anti-clockwise) to
30 minutes on (turned fully clockwise).
The holiday mode is automatically
disengaged once the irrigation pump
starts again. The dip switches on the PCB
allow the holiday mode to be engaged
automatically (the default position), or
permanently i.e. the blower always runs
in holiday mode no matter what the low,
or never i.e. the holiday mode is never
engaged.
Audible Alarm and how to Silence It
To silence the audible alarm, press the
Soft Touch Mute Alarm key (C) briely
once. This will silence the alarm for 24
hours. Should another fault occur while
the alarm is muted, a new alarm will
sound. If the faults are not rectiied, the
alarm will sound again at the expiration
of 24 hours as a reminder that the plant is
not operating correctly.
The visual alarms cannot be turned o
until all faults are rectiied.
A
B
C
D

16
ALARM CODES
ALARM
LED - TANK
ALARM TEXT -
REMOTE PANEL CAUSE SOLUTION
Air Fault Air Fault Call
0800 484 849
The blower’s
diaphragms have failed
The blower’s diaphragms
need to be replaced
The air hose has come
o the pressure switch
at based of controller
Remove the top of
the turret attachment
and secure hose onto
pressure switch
The air hose has come
o the air piping in side
the turret
Remove top of turret
and secure hose onto
air pipe
High Water
Fault
High Level Fault Call
0800 484 849
The luid level in the
irrigation tank is high
Check irrigation
ilter is clean
Check that the pump
is running and
pumping freely
The loat is caught in
the high level position
Check loat position
and move to stop it
being caught
Power Fault Overload Fault Call
0800 484 849 N/A N/A
Check Filter Pump Max Run
Check Filter
The irrigation pump
has been running in
excess of 30 minutes
continuously
Check and clean
the irrigation ilter
Check the irrigation
ield has no
obstructions to letting
the luid low

OWNER’S MANUAL | OASIS SERIES 3000 WASTEWATER TREATMENT SYSTEM | 17
A high water fault may be self correcting. It can be caused by the washing machine
discharging at the same time as the bath is being emptied and the dishwasher is
pumping out. If you think this may have occurred, then wait for 15 minutes until the
surge low has stopped and see if the alarm stops.
If it does not then check the following:
a) Is there a ilter in the outlet line before the sprays or drippers? Is it blocked?
b) Is the irrigation line kinked or broken?
c) Has the irrigation pump failed?
If you can rectify any of these problems yourself, then you will save the call out cost
of your Service Provider. However, they are experts in this ield and will assist you
whenever you need their help. Call them whenever you need their assistance or you are
in doubt about what you need to do. They will happily assist you over the phone.
ALARM
LED - TANK
ALARM TEXT -
REMOTE PANEL CAUSE SOLUTION
N/A
Oasis Clearwater
System OK
--------------------------
Oasis Clearwater
Holiday Mode
(alternates)
The irrigation
pump has not
run in 48 hours
This is not a fault condition.
The wastewater tank has
entered a power saving mode
that allows the blower to run
up to 30 minutes every hour.
It will automatically exit
holiday mode the next time
the irrigation pump runs
N/A Oasis Clearwater
Loss of Comms
No power at the
main controller
Check the main controller to
ensure it has power. If not ind
out why and turn power back
on. Reset the alarm panel to
ind the main controller
Poor radio signal
between the main
controller at the
tank and alarm
panel
Find what is obstruction the
radio signal from the tank.
The radio signal is good for
at least 100m, line of sight.
If necessary install an
extension aerial to the alarm
panel to get a better signal
N/A Oasis Clearwater
Searching ...
Alarm panel
looking for main
controller
Turn main controller O and
back On again. Check to
ensure main controller has
the RF module installed
correctly. Test remote alarm
panel beside the tank

18
WHO TO
CONTACT
WHO TO CONTACT FOR HELP
Before you call for help and to avoid unnecessary call out fees, check these items
before you call for assistance:
1. Is the power turned ON at the plant?
2. Are there lights ON in the panel face?
3. Has a Safety Switch, not related to the plant, tripped in your switchboard?
4. Has the outlet hose become kinked, preventing the plant pumping out?
5. Is the outlet dripper ilter blocked?
If you have an issue, you can try to reset the system with the following sequence:
a) Turn the system OFF using the control panel ON/OFF switch on the side of the
panel. This will reset the programme.
b) Turn the system ‘ON’ using the ON/OFF switch.
c) If the system starts and operates correctly, observe the system over the next few
days for another ALARM event and discuss it with your Service Agent.
d) If the system goes back into the ALARM mode, call your Service Agent.
Limit your water usage until the fault is rectiied.
For Assistance or for your closest Service Agent call Head Oice on:
03 344 0262 0800 48 48 49
(if no answer please leave your name and number on the answerphone).