An O M EGA Techn ologiesCom pan y
Servicing USA and Canada: Call OMEGA Toll Free
USA Canada
One Omega Drive, Box 4047 976 Bergar
Stamford, CT 06907-0047 Laval (Quebec) H7L 5A1
Telephone: (203) 359-1660 Telephone: (514) 856-6928
FAX: (203) 359-7700 FAX: (514) 856-6886
Sales Service: 1-800-826-6342 / 1-800-TC-OMEGASM
Customer Service: 1-800-622-2378 / 1-800-622-BESTSM
Engineering Service: 1-800-872-9436 / 1-800-USA-WHENSM
TELEX: 996404 EASYLINK: 62968934 CABLE: OMEGA
Servicing Europe: One OMEGA Drive, River Bend
Thecnology Centre
Northbank, Irlam, Manchester
M44 5EX , England
Telephone: 44 (161) 777-6611 FAX: 44 (161) 777-6622
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA ENGINEERING Customer
Service Department. BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PUR-
CHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA'S
CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS).
The assigned AR number should then be marked on the outside of the return package
and on any correspondence.
OMEGA's policy is to make running changes, not model changes, whenever an
improvement is possible. This affords our customers the latest in technology and
engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 1998 OMEGA ENGINEERING, INC. All rights reserved. This documentation
may not be copied, photocopied, reproduced, translated, or reduced to any electronic
medium or machine-readable form, in whole or in part, without prior written consent of
OMEGA ENGINEERING, INC.
FOR WARRANTY RETURNS, please
have the following information available
BEFORE contacting OMEGA:
1. P.O. number under which the product
was PURCHASED.
2. Model and serial number of the
product under warranty, and
3. Repair instructions and/or specific
problems relative to the product.
DP18 Series Options APH1 Analog Peak Hold Option M2121 / 1294
WARRANTY/DISCLAIMER
OMEGA warrants this unit to be free of defects in materials and workmanship and to give
satisfactory service for a period of 13 months from date of purchase.OMEGA Warranty
adds an additional one (1) month grace period to the normal one (1) year product
warranty to cover handling and shipping time. This ensures that OMEGA's customers
receive maximum coverage on each product. If the unit should malfunction, it must be
returned to the factory for evaluation. OMEGA's Customer Service Department will issue
an Authorized Return (AR) number immediately upon phone or written request. Upon
examination by OMEGA, if the unit is found to be defective it will be repaired or replaced
at no charge. However, this WARRANTY is VOID if the unit shows evidence of having been
tampered with or shows evidence of being damaged as a result of excessive corrosion;
or current; heat; moisture or vibration; improper specification; misapplication; misuse or
other operating conditions outside of OMEGA's control. Components which wear or which
are damaged by misuse are not warranted. These include contact points, fuses and triacs.
.
OMEGA is pleased to offer suggestions on the use of its various products.
However OMEGA neither assumes responsability for any omissions or
errors nor assumes liability for any damages that result from the use of its
products in accordance with information provided by OMEGA, either verbal
or written. OMEGA only warrants that the parts manufactured by it will be
as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES
OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR
IMPLIED, EXCEPT THAT OF TITLE AND ALL IMPLIED WARRANTIES INCLUD-
ING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICU-
LAR PURPOSE ARE HEREBY DISCLAIMED.
LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are
exclusive and the total liability of OMEGA with respect to this order, whether
based on contract, warranty, negligence, indemnification, strict liability or
otherwise, shall not exceed the purchase price of the component upon
which liability is based. In no even shall OMEGA be liable for consequential,
incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used:
(1)as a"Basic Component" under 10 CFR 21 (NRC), used in orwithanynuclearinstallation
or activity; or (2) in medical applications or used on humans. Should any Product(s) be
used in or with any nuclear installation or activity, medical application, used in humans,
or misused in any way. OMEGA assumes no responsibility as set forth in our basic
WARRANTY/DISCLAIMER language, and, additionally, purchaser will indemnify
OMEGA and hold OMEGA harmlees from any liability or damage whatsoever arising out
of the use of the Product(s) in such a manner.
FOR NON-WARRANTY REPAIRS, consult
OMEGA for current repair charges. Have
the following information available
BEFORE contacting OMEGA:
1. P.O. number to cover the COST of
the repair,
2. Model and serial number of product,
and
3. Repair instructions and/or specific
problems relative to the product.
