ONE CW-840-1 Service manual

ONE™
Cartridge Tank Filters

TABLE OF CONTENTS
Pre-installation Instructions ...........................................3
Bypass Valve .......................................................4
CW-840-1
Installation Instructions .............................................5
Cartridge Replacement Instructions ...................................7
EF-840-2
Installation Instructions .............................................8
Cartridge Replacement Instructions ...................................9
CW-840-PB Contaminant Reduction System
System Requirements .............................................10
Installation ......................................................10
Service Alarm ....................................................12
Labeling ........................................................13
Troubleshooting Guide ..............................................14
Replacement Parts ..................................................15
Replacement Cartridges .............................................16
Installation Fitting Assemblies ........................................17
Warranty .........................................................19
Your ONE™cartridge tank filters are precision built, high quality products. These units will deliver filtered water
for many years to come, when installed and operated properly. Please study this manual carefully and understand
the cautions and notes before installing. This manual should be kept for future reference. If you have any questions
regarding your water filter, contact your local dealer, or the manufacturer at the following:
1900 Prospect Court • Appleton, WI 54914
Phone: [phone] • Fax: [phone]

3
PRE-INSTALLATION INSTRUCTIONS
The manufacturer has pre-assembled the cartridge filter tank. The actual cartridge filter is shipped separately and will
need to be installed into the tank to complete assembly.
The dealer should read this complete guide to familiarize the installer with assembly, installation and operation of the
cartridge filter system.
The owner should read and become familiar with the cartridge replacement change out instructions.
NOTE: Dealers and customers in the state of Iowa must complete the form below prior to sale.
The site selection for the ONE™ Filtration System may vary depending on the purpose it will serve. This versatile filter
may be used as pre or post-filtration in a water treatment system. Depending on the application, this system may also
be utilized as a single tank system.
Regardless of application, provisions should be made so that the system is located close to a drain. An optional bottom
drain is available for these cartridge filter systems to allow rinsing of the cartridge. When replacing the cartridge, water
may spill from the housing. Therefore, precautions should be taken to prevent any damage due to water while rinsing
or replacing the cartridge.
NOTE: Do not use with water that is microbiologically unsafe or of unknown quality without adequate
disinfection before or after the system. Systems certified for cyst reduction may be used on
disinfected waters that may contain filterable cysts.
FOR PURCHASES MADE IN IOWA
This form must be signed and dated by the buyer and seller prior to the consummation of this sale. This
form should be retained on fi le by the seller for a minimum of two years.
Buyer’s Name (printed)
Seller’s Name (printed)
Buyer’s Signature
Seller’s Signature
Date
Date

4
NORMAL
OPERATION
POSITION BYPASS POSITION DIAGNOSTIC
POSITION SHUT OFF POSITION
FIGURE 1 FIGURE 3FIGURE 2 FIGURE 4
BYPASS VALVE
The bypass valve is typically used to isolate the control valve from the plumbing system’s water pressure in order to perform control
valve repairs or maintenance. The 1” full flow bypass valve incorporates four positions, including a diagnostic position that allows a
service technician to have pressure to test a system while providing untreated bypass water to the building. Be sure to install bypass
valve onto main control valve, before beginning plumbing. Or, make provisions in the plumbing system for a bypass. The bypass body
and rotors are glass-filled Noryl® and the nuts and caps are glass-filled polypropylene. All seals are self-lubricating EPDM to help prevent
valve seizing after long periods of non-use. Internal “O” Rings can easily be replaced if service is required.
The bypass consists of two interchangeable plug valves that are operated independently by red arrow shaped handles. The handles
identify the direction of flow. The plug valves enable the bypass valve to operate in four positions.
1. NORMAL OPERATION POSITION: The inlet and outlet handles point in the direction of flow indicated by the engraved
arrows on the control valve. Water flows through the control valve for normal operation of a water softener or filter. During the
regeneration cycle this position provides regeneration water to the unit, while also providing untreated water to the distribution
system (Fig. 1).
2. BYPASS POSITION: The inlet and outlet handles point to the center of the bypass. The system is isolated from the water
pressure in the plumbing system. Untreated water is supplied to the building (Fig. 2).
3. DIAGNOSTIC POSITION: The inlet handle points toward the control valve and the outlet handle points to the center of bypass
valve. Untreated supply water is allowed to flow to the system and to the building, while not allowing water to exit from the system
to the building (Fig. 3). This allows the service technician to test the unit and perform other functions without disrupting the water
going to the building.
NOTE:The system must be rinsed before returning the bypass valve to the normal position.
4. SHUT OFF POSITION: The inlet handle points to the center of the bypass valve and the outlet handle points away from the
control valve. The water is shut off to the building. The water treatment system will depressurize upon opening a tap in the building.
A negative pressure in the building combined with the unit being in regeneration could cause a siphoning to the building. If water
is available on the outlet side of the unit, it is an indication of water bypassing the system (Fig. 4) (i.e. a plumbing cross-connection
somewhere in the building).

5
GENERAL INSTALLATION & SERVICE WARNINGS
The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments. There is a small
amount of “give” to properly connect the piping, but the filter is not designed to support the weight of the plumbing.
Do not use Vaseline, oils, other hydrocarbon lubricants or spray silicone anywhere. A silicone lubricant may be used on
black O-rings, but is not necessary. Avoid any type of lubricants, including silicone, on red or clear lip seals.
Do not use pipe dope or other sealants on threads. Teflon® tape must be used on the threads of the 1" NPT inlet
and outlet, the brine line connection at the control valve, and on the threads for the drain line connection. Teflon®
tape is not used on the nut connections or caps because O-ring seals are used. The nuts and caps are designed to be
unscrewed or tightened by hand or with the special plastic Service Wrench, #CV3193-02. If necessary, pliers can be used
to unscrew the nut or cap. Do not use a pipe wrench to tighten nuts or caps. Do not place screwdriver in slots on
caps and/or tap with a hammer.
SITE REQUIREMENTS
• Water Pressure: 25-100 psi
• Water Temperature: 33-100°F (0.5-37.7°C)
• The tank should be on a firm level surface
1. This unit is equipped with a 1” NPT connection at the
bottom of the tank. This connection is for an optional
drain that may be used to rinse the cartridge filter
periodically. If this is installed, location of the tank to
the actual drain should be as close as possible. It is
highly recommended to install the optional drain for
servicing the unit.
CAUTION: If a drain is not used or
the installation makes this
unavailable, the 1” hole must be
plugged or water will flow from
this outlet.
2. Do not install any water filter with less than 10 feet of piping between its outlet and the inlet of a water heater.
3. Do not locate unit where it or its connections (including the drain) will ever be subjected to room temperatures
under 33°F.
4. Do not subject the tank to any vacuum as this may cause an “implosion” and could result in leaking. If there is a
possibility a vacuum could occur, please make provisions for a vacuum breaker in the installation.
5. INLET/OUTLET PLUMBING: Be sure to install bypass valve onto main control valve before beginning plumbing. Make
provisions to bypass any outside hydrant at this time. Install an inlet shutoff valve and plumb to the unit’s bypass
valve inlet located at the right rear as you face the unit. There are a variety of installation fittings available. They are
listed under the installation fitting assemblies section in this manual. When assembling the installation fitting package
(inlet and outlet), connect the fitting to the plumbing system first and then attach the nut, split ring, and O-ring.
Heat from soldering or solvent cements may damage the nut, split ring, or O-ring. Solder joints should be cool and
solvent cements should be set before installing the nut, split ring, and O-ring. Avoid getting solder flux, primer, and
solvent cement on any part of the O-ring, split rings, bypass valve, or control valve. If the building’s electrical system is
grounded to the plumbing, install a copper grounding strap from the inlet to the outlet pipe. Plumbing must be done
in accordance with all applicable local codes.
TYPICAL INSTALLATION
INSTALLATION INSTRUCTIONS FOR CW-840-1:
The larger of 2
pipe diameters
or 1” air gap
required

6
6. INSTALLING GROUND: To maintain an electrical ground in metal plumbing of a home’s
cold water piping (such as a copper plumbing system), install a ground clamp or jumper
wiring.
NOTE: If replacing an existing filter, also replace the ground clamps/wire.
7. DRAIN LINE: First, be sure that the drain can handle the rinse rate of the system. At
the bottom of the tank is a 1” NPT socket to accommodate a drain. The purpose of the
drain is to manually (or automatically, if desired) rinse the filter tank and cartridge of any
debris. This can prolong the life of the cartridge. It is highly recommended to provide a
means to drain the tank and to relieve pressure for cartridge replacement.
CAUTION: If a drain is not used or the installation makes this unavailable, the
1” hole must be plugged or water will flow from this outlet.
INSTALLATION INSTRUCTIONS FOR CW-840-1:

7
1. Turn off water supply to vessel using bypass inlet and outlet lines.
See page 4 for bypass diagrams.
2. Release pressure on system by opening bottom drain for a moment, then close. If bottom
drain is not installed, turn off water to inlet side of filter and open an outlet line to the
filter.
3. Disconnect bypass from valve assembly using the nuts at the inlet and outlet head
assembly (see Fig. 1). Be careful not to disconnect the nuts at the plumbing lines as these
are under pressure.
4. Remove retaining ring which holds top cap in place (see Fig. 2). Push down on top cap
equally to unseat the ring. To remove, pull on retaining ring handle by pulling inward and
then upward. This will release ring from grooved seal.
CAUTION: Do not remove retaining ring without relieving pressure from system.
5. Remove top cap by pulling upward on head assembly.
6. Carefully remove old cartridge from system (see Fig. 3). The cartridge will contain water
and will splash or drip. Place used cartridge into a 5 gallon bucket to protect area from
water damage.
7. Remove new cartridge filter from box and remove plastic covering. Locate product
description tag and keep for future use.
8. Lubricate O-ring in valve assembly to ensure proper sealing (see Fig. 4).
Do not use pipe dope, Vaseline, oils or other unacceptable lubricants on O-rings.
Food grade silicone lubricant is recommended.
9. Place cartridge into filter housing with “distributor riser” at the top of the tank
(see Fig. 5).
10. Carefully replace top cap assembly making sure that the adaptor slips into the
top cap assembly. Push down on head assembly firmly. This will make room for
replacement of ring assembly (see Fig. 6).
11. Attach product description tag to retaining ring for future reference (see
Fig. 7). Insert retaining ring into ring groove, starting at the end opposite of the
handle. Gently push retaining ring into groove until the entire ring is in place
and both ends meet in the groove section. To ensure proper engagement, hold
retaining ring by handle and slightly rotate around the inner diameter of the
cartridge tank.
12. Reconnect cartridge tank to bypass valve by securing nuts.
13. Open a treated water line and turn bypass valve to the service position
(Fig. 1 on page 4) and allow water to fill tank slowly. Once water is flowing to
treated water faucet, observe tank for any leaks.
14. Shut treated water line off to check for leaks and ensure system integrity.
CARTRIDGE REPLACEMENT INSTRUCTIONS FOR CW-840-1
Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5
Fig. 6
Fig. 7

8
Provisions should be made to install three bypass valves around the EF-840-2 cartridge filter tank. Because
of the pipe size, this will need to be created on the job site. Any piping materials may be used; however,
be sure to observe local plumbing codes. These bypass valves should allow for water to be turned off to the filter
tank for future cartridge replacement and allow for system bypassing should other service be required.
A drain should be considered in the plumbing of the system as per diagram below. Opening the drain valve will allow
for flushing of the cartridge. The system and replacement cartridges must be flushed for ten minutes prior to use.
Closing inlet and outlet valve and opening drain will relieve pressure on filter tank for cartridge replacement.
If the cartridge tank is rinsed periodically, it is important to install the cartridge tank as close to the drain as possible.
This rinsing can prolong the life of the cartridge. The drain port can also be used to relieve pressure and drain water
from the tank during cartridge filter replacement.
Be sure to observe local and applicable plumbing codes.
INSTALLATION INSTRUCTIONS FOR EF-840-2

9
REMOVAL AND INSTALLATION OF CARTRIDGE
Note: Some steps regarding removal may be omitted if installing a cartridge into a new
system.
1. Turn off water supply to system by shutting off inlet and outlet valves.
2. Properly depressurize system by pushing red depressurization button on top cap of
system. Keep button pushed until all air or water pressure is completely released. If a
drain is installed, open drain valve.
3. Push top cap down equally with both hands to unseat retaining ring. Remove ring from
groove by carefully grasping handles and pulling inward then upward. Ring will slide
completely out of groove (see Fig. 1-2).
4. Remove top cap of system by lifting up on top handles (see Fig. 3).
5. Remove replacement cartridge carefully from bag. Retain bag for disposal of used
cartridge.
6. Remove used cartridge from system by grasping handle and pulling upward while holding
the tank down (see Fig. 4). Place in bag and dispose of in accordance with local, state and
federal laws and regulations.
7. If necessary, flush system further with a bucket of water to remove final sediment and
particles. Once flushed, close drain line.
8. Lubricate O-rings on cartridge to ensure proper sealing. Do not use pipe dope, Vaseline,
oils or other unacceptable lubricants on O-rings. Food grade silicone lubricant is
recommended.
9. Insert cartridge into bottom center of tank, assuring proper seal and alignment by pushing
down gently until fully seated (see Fig. 4).
10. Attach product description tag to retaining ring handle for future reference (see Fig. 5).
11. Replace top cap of tank using top handles.
12. Push top cap down to make room for placement of retaining ring in ring groove.
13. Insert retaining ring into ring groove, starting at the end opposite of the handle. Using
only hands, gently push retaining ring into groove until entire ring is in place and both
ends meet in groove section (see Fig. 6).
14. To ensure proper engagement, hold retaining ring by handle and slightly rotate retaining
ring around inner diameter of vessel.
15. Slowly turn water supply on to system by first opening inlet valve and pressing red
depressurization valve to completely vent tank of trapped air. When water leaks out of
depressurization valve, stop pressing button and open outlet valve.
16. Check system for leaks and ensure system integrity.
CARTRIDGE REPLACEMENT INSTRUCTIONS FOR EF-840-2
Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5
Fig. 6

10
CW-840-PB CONTAMINANT REDUCTION SYSTEM
CONTAMINANT REDUCTION SYSTEM REQUIREMENTS
In order to qualify as a “certified” contaminant reduction system, a water treatment system must meet the requirements
set forth on the proceeding pages. Water-Right has certified the individual components of the system outlined below. To
complete the system, the installing dealer must follow some simple guidelines.
•Proper Installation of an accompanying, qualifying certified softener or backwashing filter equipped with a
service alarm. In a contaminant reduction system, this unit is referred to as a Performance Indicating Device
(PID). A PID must be able to meter the amount of water flowing through the unit as well as alarm once
the capacity of the unit has been reached (See the service alarm section for more details). On Water-Right
controllers, the term “Service Alarm” has been used in lieu of “Performance Indicating Device”. Both terms refer
to the same component in a contaminant reduction system and are used interchangeably.
•If a PID (service alarm) is not installed on the accompanying equipment, the CT-05-CB-AMCY-IO cartridge is only
certified to 50,000 gallons. It will be required to change out the cartridge more frequently.
•Proper installation of the ONE cartridge tank in which the contaminant reduction cartridge filter (cartridge filter
model No. CT-05-CB-AMCYL-IO) is installed into.
•Proper setting of the service alarm (PID).
•Proper labeling of the cartridge tank.
PERFORMANCE INDICATING DEVICE (PID)
To qualify as a certified contaminant reduction system to 100,000 gallons, the ONE cartridge tank must be installed with
a contaminant reduction cartridge and a PID. This device is used to notify the user of cartridge life and to signal when a
cartridge needs to be replaced.
Water-Right has taken additional steps and certified the meter of its softeners and backwashing filters for this use.
Any softener or backwashing filter manufactured by Water-Right using our 1” meter that incorporates the service
alarm feature satisfies the PID requirement of certification. This certification is specific to Water-Right manufactured
products and our 1” meters. Please consult Water-Right’s customer service department for any questions regarding this
requirement.
INSTALLATION
Installation of the ONE filter housing is covered on previous pages in this manual and must be installed in conjunction
with a qualifying Softener and/or Backwashing Filter. Without the qualifying softener or backwashing filter, the system is
not certified.
Installation instructions of the qualifying softener or backwashing filter is specific to those models. Refer to the
appropriate installation and service manuals included with that unit.
The ONE cartridge tank may be installed pre or post softener or backwashing filter. However, it is necessary to make
sure that all treated water through the ONE cartridge is metered through the PID. In municipal applications, it is most
likely that the ONE filter housing with a contaminant reduction cartridge will be used prior to a softener. Please see
installation diagram on following page.
NOTE: On waters that are turbid or where the quality is in question, it may be necessary to install a
pre-filter before the lead cartridge system to protect the life of the cartridge (See Contaminant
Reduction Installation Diagram). Turbidity may prematurely plug the cartridge before its 100,000
gallon contaminant reduction rating. This may cause a low pressure drop before the rated lead
capacity is achieved. Installing an additional ONE Cartridge Filter or a Big Blue Dual Gradient (25
to 1 micron) sediment filter will enhance the life of the cartridge. Water-Right is not responsible
for decreased performance due to pressure drops.