OnQ Technologies 925 User manual

HMS MODEL 925
OWNER'S MANUAL
Document Number 889150 Rev B
November, 1999

Copyright © 1999 HAI
All Rights Reserved

OnQ Technologies, Inc. i
Contents
INTRODUCTION.................................................................................................1
Underwriter's Laboratories (UL) Listing........................................................................................1
OVERALL DESCRIPTION ................................................................................3
Keypad Operation ..........................................................................................................................3
Normal Top-Level Display ............................................................................................................5
Display Menus ...............................................................................................................................6
Main Menu................................................................................................................................6
Error Beeps ...............................................................................................................................7
Trouble Beeps ...........................................................................................................................7
Confirmation Beep....................................................................................................................7
Cancel .......................................................................................................................................8
Time Out ...................................................................................................................................8
Areas ..............................................................................................................................................8
SECURITY SYSTEM OPERATION..................................................................9
Disarming the Security System and Silencing Alarms...................................................................9
Arming the Security System ........................................................................................................10
Using Shortcut Keys ....................................................................................................................11
Quick Arm....................................................................................................................................12
Bypassing Zones ..........................................................................................................................12
Auto-Bypass............................................................................................................................13
Restoring Zones ...........................................................................................................................14
#=GOTO .................................................................................................................................14
What To Do When You Come Home ..........................................................................................14
What Happens When the Alarm is Activated...............................................................................15
Burglar Alarm Activated.........................................................................................................15
Fire Alarm Activated...............................................................................................................16
Gas Alarm Activated...............................................................................................................17
Emergency Keys ..........................................................................................................................17
Police Emergency ...................................................................................................................18

ii Model 925 Owner's Manual
Fire Emergency.......................................................................................................................19
Auxiliary Emergency ..............................................................................................................19
Duress Code Entered or Duress Alarm Activated........................................................................20
Alarm Reset..................................................................................................................................20
Alarm Cancel ...............................................................................................................................21
Trouble Indications ......................................................................................................................21
Codes............................................................................................................................................22
Master Code ............................................................................................................................22
Manager Code.........................................................................................................................23
User Code................................................................................................................................23
Duress Code .................................................................................................................................23
Panic Switches .............................................................................................................................23
Area Arming ................................................................................................................................23
GOTO Area..................................................................................................................................25
Testing Your System....................................................................................................................26
Model 925 Maintenance...............................................................................................................27
CONTROL........................................................................................................... 29
Control Commands ......................................................................................................................29
ALC Switch Modules...................................................................................................................30
ALC Module Types ................................................................................................................30
X-10 Powerhouse™ Modules ......................................................................................................30
Module Types .........................................................................................................................31
House Codes ...........................................................................................................................31
Unit Numbers..........................................................................................................................32
Controlling Units..........................................................................................................................33
Dimming and Brightening Lamps...........................................................................................33
Lighting Level.........................................................................................................................34
Ramp Command .....................................................................................................................35
Timed Commands ........................................................................................................................36
Internal Flags................................................................................................................................37
Direct Relay Control ....................................................................................................................37
Scrolling Through Names ............................................................................................................37
Status of a Unit.............................................................................................................................37
All On / Off ..................................................................................................................................38
All Lights On ..........................................................................................................................38

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All Off.....................................................................................................................................38
Buttons .........................................................................................................................................38
Temperature Control ....................................................................................................................40
OnQ Communicating Thermostats...............................................................................................40
Temperature Sensors....................................................................................................................45
Freeze Alarms .........................................................................................................................46
Outdoor Temperature..............................................................................................................46
Temperature Control of Appliances........................................................................................47
Temperature Alarms.....................................................................................................................47
Status............................................................................................................................................47
Event Log.....................................................................................................................................51
Show Events............................................................................................................................51
TELEPHONE CONTROL................................................................................. 55
Telephone Interface......................................................................................................................55
Pulse and Tone Phones.................................................................................................................55
In-House Phones ..........................................................................................................................56
Remote Phones.............................................................................................................................57
Phone Access Denied - Remote Lockout.....................................................................................57
Answering Machines....................................................................................................................58
Alternate Method .........................................................................................................................58
Main Menu...................................................................................................................................59
1 - Control ....................................................................................................................................60
On and Off Commands ...........................................................................................................61
Timed Commands...................................................................................................................61
Dimming and Brightening.......................................................................................................61
2 - Security...................................................................................................................................62
Disarming................................................................................................................................62
Arming ....................................................................................................................................63
Bypass and Restore .................................................................................................................63
GOTO Area.............................................................................................................................64
3 - Button .....................................................................................................................................64
4 - All ...........................................................................................................................................65
5 - Temperature............................................................................................................................65
6 - Status.......................................................................................................................................67
7 - Events .....................................................................................................................................67

iv Model 925 Owner's Manual
8 - Phone ......................................................................................................................................67
9 - Good-Bye................................................................................................................................68
Panic Button over the Phone (# # # # # #)....................................................................................69
PC Access ....................................................................................................................................69
Emergency Dial-Out ....................................................................................................................69
Digital Dialer................................................................................................................................70
Voice Dialer .................................................................................................................................70
How the Model 925 Voice Dialer Works................................................................................71
Instructions for Called Party ...................................................................................................71
What the Model 925 Voice Dialer Does .................................................................................72
What You Hear - If Your Model 925 Calls You.....................................................................72
Entering the Code....................................................................................................................73
SETUP .................................................................................................................. 75
Configuration and Programming..................................................................................................75
Set Up Codes................................................................................................................................75
1 = Master ...............................................................................................................................76
2 = Manager ............................................................................................................................76
3 = User...................................................................................................................................76
Access Areas...........................................................................................................................76
Duress Code ............................................................................................................................77
Set Up Time .................................................................................................................................78
Set Up Programs ..........................................................................................................................78
1 = Add Programs ...................................................................................................................79
2 = Show Programs .................................................................................................................79
3 = Delete All Programs..........................................................................................................81
Edit Programs...............................................................................................................................82
Edit Programs When ....................................................................................................................82
Times Programs ......................................................................................................................82
Button Programs .....................................................................................................................84
Control Unit Buttons...........................................................................................................84
Security Mode Buttons........................................................................................................85
Zone Buttons.......................................................................................................................87
All On/Off Buttons..............................................................................................................87
Alarm Buttons.....................................................................................................................88
X-10 Buttons.......................................................................................................................89
Miscellaneous Buttons ........................................................................................................89
Edit Program Command...............................................................................................................90

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Program Control Commands...................................................................................................90
Program Security Commands .................................................................................................91
Program Button Commands....................................................................................................91
Program All On / All Off Commands .....................................................................................91
Program Temperature Commands ..........................................................................................92
Edit Program Condition ...............................................................................................................92
Program Control Conditions ...................................................................................................92
Program Security Mode Conditions........................................................................................93
Program Zone Conditions .......................................................................................................93
Program Time Clock Conditions.............................................................................................93
Program Other Conditions ......................................................................................................94
Set Up Dial...................................................................................................................................95
Telephone Access ...................................................................................................................95
Answer Outside Call ...............................................................................................................95
Remote Commands .................................................................................................................96
Rings Before Answer ..............................................................................................................96
Dial Type ................................................................................................................................96
My Phone Number ..................................................................................................................97
Dial Out Number 1..................................................................................................................97
Dial Out Numbers 2-8.............................................................................................................98
Area 1 Dial Order....................................................................................................................98
Area 2 Dial Order....................................................................................................................99
Set Up Arming .............................................................................................................................99
Entry Delay .............................................................................................................................99
Exit Delay .............................................................................................................................100
Audible Exit Delay................................................................................................................100
Entry/Exit Chime ..................................................................................................................101
Perimeter Chime ...................................................................................................................101
Enable Quick Arm ................................................................................................................101
Enable Auto Bypass ..............................................................................................................101
All On For Alarm..................................................................................................................102
Beep On Trouble...................................................................................................................102
Set up Miscellaneous..................................................................................................................103
High Security Mode ..............................................................................................................103
Announce Alarms .................................................................................................................103
Enable Freeze Alarm.............................................................................................................104
Flash For Alarm ....................................................................................................................104
House Code 1 Extended Code...............................................................................................104
House Code 2 Extended Code...............................................................................................105
House Code 1 X-10 All Off ..................................................................................................105
House Code 1 X-10 All On...................................................................................................105
House Code 2 X-10 All Off ..................................................................................................106

vi Model 925 Owner's Manual
House Code 2 X-10 All On...................................................................................................106
Time Clocks ..........................................................................................................................106
Latitude, Longitude, and Time Zone.....................................................................................107
Set Up Names.............................................................................................................................109
Set Up Voice ..............................................................................................................................110
Set Up Address...........................................................................................................................111
SAMPLE PROGRAMS....................................................................................113
Timed Programs.........................................................................................................................113
Button Programs.........................................................................................................................115
UNDERWRITER'S LABORATORIES REQUIREMENTS........................ 117
FIRE ESCAPE PLANNING......................................................................................................118
FEDERAL COMMUNICATION COMMISSION NOTICE:......................119
CANADIAN INDUSTRY CANADA NOTICE ..............................................121
APPENDIX A - DIAL OUT PLANNER .........................................................123
Model 925 Voice Dial-Out Planner............................................................................................123
INSTRUCTIONS TO CALLED PARTY..................................................................................125
APPENDIX B - MODEL 925 DEFAULT SETTINGS ..................................127
Set-Up Dial ................................................................................................................................127
Set Up Arming ...........................................................................................................................129
Set Up Miscellaneous.................................................................................................................129
APPENDIX C - MODEL 925 SPECIFICATIONS........................................ 131
APPENDIX D - CHARACTER CODES ........................................................133
APPENDIX E - VOICE DESCRIPTIONS ..................................................... 135

OnQ Technologies, Inc. 1
INTRODUCTION
Thank you for purchasing your new Model 925 Home Management System. You are about to
enjoy a new feeling of security, peace of mind, and convenience.
We at OnQ Technologies, Inc. hope that you will take a few moments to become familiar with all
of the features of this fine product by reviewing this manual. Please keep this manual on file for
future reference.
It is recommended that you also review the installation and operating instructions provided with
your smoke and gas detectors (if used in your system). If you do not have a copy of these
documents, ask your installer - See Underwriter's Laboratories Requirements.
In the event that there are any questions, please call your installer first. If you need assistance
directly from the manufacturer, please call us at [phone], between the hours of 8:00 AM
and 5:00 PM, Eastern Time. We will be happy to assist you.
When calling, please have the model and serial number of the unit that you have, which can be
found on the inside of the controller.
For your convenience, we suggest that you record this information:
MODEL NUMBER: ________________________
SERIAL NUMBER: ________________________
Underwriter's Laboratories (UL) Listing
The 363430-01 and 363431-01 Model 925 controllers and keypads have been tested and Listed by
UL for the following applications:
•UL 985 - Household Fire Warning System Units
•UL 1023 - Household Burglar Alarm System Units (Grade A)

2 Model 925 Owner's Manual
In a UL Listed Installation, failure to operate and program the system as described in this manual
is a violation of the Listing Mark.
See Underwriter's Laboratories Requirements for more information.

OnQ Technologies, Inc. 3
OVERALL DESCRIPTION
Keypad Operation
The keypad is designed with everything that is necessary for you to program and operate your
Model 925 control and security system. Because we feel that it is very important for you to feel
comfortable with the operation of your Model 925, we recommend that you start by becoming
familiar with your keypad.
The OFF (1), DAY (2), NIGHT (3), and AWAY (4) keys are called shortcut keys. This means
that you may press these keys to go directly to that function without having to go into one of the
"hidden" menus.
OnQ
1- ' OFF '
The ' OFF ' key is used to disarm (deactivate) the security system, reset the fire and emergency
alarms, and silence all sirens and sounders.
2- ' DAY '
The ' DAY ' key is used to arm the security system in the Day mode. In the Day mode, the
perimeter zones (doors and windows) are protected, however, the interior zones are not armed so
that you may move about freely inside. In this mode, there is an entry delay on entry-exit zones.

4 Model 925 Owner's Manual
3- ' NIGHT '
The ' NIGHT ' key is used to arm the security system in the Night mode. In the Night mode, the
doors, windows, and non-sleeping area motion detectors are armed. In this mode, there is no entry
delay so the alarm will be activated immediately if any zone is violated.
4- ' AWAY '
The ' AWAY ' key is used to arm the security system in the Away mode. In the Away mode, all
zones (doors, windows, motions, etc.) are armed. There is an entry delay on entry-exit zones, so
that you can disarm the system when you return through the door.
5- Down Arrow
The Down Arrow key is used to scroll through menus and lists. The down arrow is used to scroll
down the list from first to last (for example, when the first program is being displayed, pressing
the down arrow will cause the next program to be displayed).
6- UP ARROW
The Up Arrow key is used to scroll through menus and lists. The Up Arrow is used to scroll back
through a list (for example, if you have already used the down arrow to scroll to an item, the Up
Arrow will bring you back to a previous item).
7- KEYPAD LED
The Keypad LED is used to indicate whether the security system is currently armed or disarmed.
If armed in any of the security modes, the LED will be set to red. If the system is disarmed, the
LED will be set to green.
8- KEYPAD DISPLAY
The Keypad Display is used to show the current security mode and to give useful information that
will guide you through normal operations of your Model 925 control and security system.
9- KEYPAD KEYS
The Keypad Keys is used to enter user codes for arming, disarming, bypassing, and restoring
zones. In some cases, the keys (0-9) are assigned to different functions. From the top-level
display, each key functions as a menu choice.

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10- KEYPAD BEEPER
The Keypad Beeper is used to confirm a keystroke, alert user of errors and troubles, and sound
upon entry and exit delays.
11- ' * ' KEY
The ' * ' Key is used to cancel and return the display to the previous menu. When you are entering
a number, ' * ' will cancel the previously entered digits and will prompt you to reenter the number.
12- ' # ' KEY
The ' # ' Key is used to enter or confirm a selection. It may also be used to display a menu or to
offer you additional choices.
Normal Top-Level Display
In its normal state, the keypad display will show the day, date, and time on the top line, and the
system status on the bottom line. If all doors, windows, sensors, etc. are closed, no zones are
bypassed, and if there are no troubles, the bottom line will show "SYSTEM OK" as seen below:
Mon Oct 25, 99 4:00 PM
SYSTEM OK
If one of the doors, windows, motion, or other detector connected to the Model 925 is open, or has
detected motion, the bottom line of the display will say, "ZONE NAME NOT RDY".
For example, the display will say, "FRONT DOOR NOT RDY".
If the zone name has not been entered during set up, the display will give the zone number and
zone type. This display will remain for 2 seconds, then the next zone not ready, in trouble, or
bypassed will be displayed.

6 Model 925 Owner's Manual
Display Menus
The system has been designed to be easy to operate. Whenever you press a key on the keypad, the
top line of the display will indicate what you are doing. To the right of that is your selection or
current setting. The bottom line will show a menu of your next options. To the lower right corner
of the display is the direction arrow(s). Where possible, the up (↑), down (↓), and two-headed ()
arrow characters are shown on the keypad display to indicate which arrow keys may be pressed at
that time.
When using the arrow keys to scroll through lists of areas, buttons, codes, temperature zones,
units, or zones, only the named items are displayed. If no text description has been given to an
item, it will be skipped over when scrolling through that list. You can still enter any item number
to access it directly, and then scroll up and down among the named items. To look at another
specific item, simply enter the item number followed by the Down Arrow key.
In some cases, the keypad keys (0-9, *, #) are assigned to different functions or menus. A key
assignment is indicated by the character key directly in front of the new function on the bottom
line of the display. For example, if the bottom line says, "2=DELETE", you may press the 2 key
to delete. From the top-level display, each key functions as a menu choice. Simply press the
appropriate key and you will enter that menu.
Main Menu
The main menu is entered from the top-level display by pressing the ' # ' key. This menu displays
all of the functions that you can perform from the keypad. It is not necessary to display the main
menu before selecting a function if the number for the desired menu item is known.
The following menu choices are available:
1=CONTROL 2=SECURITY
3=BUTTON 4=ALL ↓
5=TEMP 6=STATUS
7=EVENTS 9=SETUP ↑

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Menu 1 - Selects Control functions for controlling lights and appliances.
Menu 2 - Selects Security functions (arming, disarming, bypassing, and restoring).
Menu 3 - Allows a Button (macro) to be activated.
Menu 4 - Allows All Lights On and All Units Off to be commanded.
Menu 5 - Allows Temperature control for OnQ Thermostats and Temperature Sensors.
Menu 6 - Allows various status items to be displayed.
Menu 7 - Allows you to view an event log of security "happenings".
Menu 9 - Allows you to enter setup mode for different operating configurations.
NOTE: The 8 (MESSAGE) key in not used on the Model 925.
Error Beeps
If you press a key that is invalid for the function that you are doing, the keypad will beep 3 times,
indicating that it is not a valid option. Look at the bottom line of the display to see what keys you
can press next.
Trouble Beeps
The Model 925 constantly checks itself and the entire system for proper operation. If trouble is
found, the trouble will be displayed on the bottom line of the display and the keypad will beep at
the rate of two beeps per second to alert you to the trouble. This feature can be turned off if
desired - See Set Up Arming, Beep On Trouble.
To silence the beeper, press the ' * ' key.
For more information, see Trouble Indications.
Confirmation Beep
When you have successfully completed a function, such as entering a program or changing a setup
item, the keypad will beep once.

8 Model 925 Owner's Manual
Cancel
If you are ever unsure and wish to return to the top-level display, press the ' * ' key. You may
have to press it more than once, depending on how far into the function (menu) you are. Each
time you cancel out of an operation, the keypad will beep once to indicate that you have canceled.
The ' * ' key can also be used if you make a mistake while entering a number. For example, if you
enter a 2 when you meant to enter a 3, press the ' * ' key to start over.
Time Out
If you are called away from the keypad for any reason (to take a phone call, for instance) while
you are engaged in an operation, the keypad will "time out" and cancel it for you after 3 minutes.
The display will return to the normal top-level display.
Areas
If there is an area or a separate building that needs to be protected, your installer can divide your
Model 925 system into two independent security systems: Area 1 and Area 2. Each area has
complete access to all of the capabilities of the Model 925, yet the Model 925 can protect each
area individually.
You may decide to use the Area feature if you have a guesthouse or workshop that you would like
to have protected separately from your home, or maybe you have a business and would like to
protect an inventory stockroom separately from the offices in your building.
The keypad in each area acts as if it were controlling its own Model 925 system. Each area is
assigned, by your installer, a group of zones, control units, macro buttons, and thermostats. These
items can only be controlled where they have been assigned.

OnQ Technologies, Inc. 9
SECURITY SYSTEM OPERATION
Disarming the Security System and Silencing Alarms
Before going any further, you should know how to disarm your security system in the event that
the alarm sounds. Turning the system OFF disarms the burglar alarm, resets the fire and
emergency alarms, and silences all sirens and sounders.
Press the OFF key.
Now enter your four digit Code.
That's all there is to it.
Watch the display. The top line will read "DISARM" - The bottom line will read "ENTER
CODE", indicating that your option is to enter your code number. For each digit that you press, an
"X" will appear indicating that the key has been pressed.
After the four-digit code has been successfully entered, the keypad will beep once to indicate that
you have correctly disarmed the system. The keypad LED will be set to green, and the display
will return to the normal top-level system display.
If an incorrect code is entered, the keypad will beep three times and display
" *** INVALID CODE *** ".
After a brief delay, the user will be prompted to reenter the code.
In the event that you make a mistake, press the OFF key again, then enter your master code again.
Practice disarming your system until you are comfortable with this procedure.
NOTES:
¾Panic, Tamper, and Fire zones are always armed, as are the Emergency buttons on the keypad.
¾In the event that the alarm has been activated, the menu keys and the arrow keys are locked
out. You must silence the alarm using the OFF, DAY, NIGHT, or AWAY keys.

10 Model 925 Owner's Manual
Arming the Security System
Now that you know how to disarm the system, here's how to arm the security system. The
security menu is used to arm and disarm the security system. To enter the security menu, from the
top-level display, press the 2 key on the keypad. The keypad should display:
0=OFF 1=DAY 2=NIGHT
3=AWAY 4=VACATION ↓
5=DAY INST 6=NIGHT DLY
8=BYPASS 9=RESTORE ↑
0 = OFF
The OFF key disarms the security system, resets the fire and emergency alarms, and silences all
sirens and sounders.
1 = DAY
The DAY mode is intended for use when someone will occupy the house or business that is being
protected. In the Day mode, the perimeter zones (doors and windows) are armed; however,
interior motion detectors and interior traps are not armed so that you may move about freely
inside. In the Day mode, there will be an Entry Delay on the Entry-Exit zone, so that someone
arriving can turn off the alarm before it sounds.
2 = NIGHT
The NIGHT mode is used when you are asleep and everyone in your household is at home. In the
Night mode, your doors, windows, and non-sleeping area (i.e. downstairs) motion detectors are
armed. In the Night mode, there is no entry delay. The alarm system sounder will be activated
immediately if any door, window, or non-sleeping area (motion detector) is tripped.
3 = AWAY
Use the AWAY mode when you leave and no one is there. All doors, windows, and motion
detectors are armed. All zones have an Exit Delay so that you will have time to leave and close
the door after you arm the system. The system will be fully armed after the Exit Delay. There is
an Entry Delay on the Entry-Exit zones in the Away mode, so that you will have time to turn the
system off when you return through your door.

OnQ Technologies, Inc. 11
Note that the Entry Delay only applies if you come in through an Entry-Exit zone. If someone
attempts to climb into a window, or if an interior zone is tripped before the Entry-Exit zone, the
alarm will be activated immediately. If you do enter through an Entry-Exit zone first, then the
other zones are disabled during the Entry Delay, in case you have to cross through another zone to
get to your keypad (an interior motion detector, for example).
4 = VACATION
This mode arms all doors, windows, and interior motion detectors (same as Away mode). There is
an Entry Delay on the Entry-Exit zones. Use this mode when you are leaving for a period of days.
5 = DAY INST (DAY INSTANT)
Functions same as Day mode, however, there is no Entry Delay on any of the security zones.
There will be an instant alarm if any of the zones are violated while in this mode.
6 = NIGHT DLY (NIGHT DELAY)
Functions same as Night mode, however, there is an Entry Delay on the Entry-Exit zones. Use
this mode if you are going to sleep but a family member is expected home at a later time.
To arm the system into one of the 6 security modes, from the security menu, choose the security
mode and press the appropriate key (1 - 6).
Enter your user code number on the keypad.
The keypad will beep once and the keypad LED will be set to red. The top line will display the
security mode. The bottom line will display, " *** ARMING SYSTEM *** " to indicate that the
system is being armed. The system will be fully armed after the Exit Delay expires. If arming in
Away or Vacation mode and Audible Exit Delay is enabled, the keypad will beep until the Exit
Delay has expired. During the last 10 second of the Exit Delay, the keypad will beep twice as fast
so leave and close the door promptly.
NOTE: In Commercial Burglar Alarm Applications for UL Certified Systems, a Ring-back
indication and Bell-test should be heard after arming (closing). If not heard, call for service.
Using Shortcut Keys
There are three shortcut keys on the keypad to arm the system in the Day, Night, and Away
security modes, and Off to disarm, without having to go into the security menu.

12 Model 925 Owner's Manual
From the top-level display, press one of the shortcut security keys. Enter your code number on the
keypad.
The keypad will beep once and the keypad LED will be set to red. The top line will display the
security mode to indicate that you have correctly armed the system. The system will be fully
armed after the Exit Delay expires.
The programmed Entry Delay is __________ seconds.
The programmed Exit Delay is __________ seconds.
Quick Arm
For extra convenience, the Model 925 can be armed simply by pressing the DAY, NIGHT, or
AWAY button twice, eliminating the need to enter the code.
To quick arm the system in the Away mode, from the top-level display, press AWAY, AWAY.
The quick arm feature only works if the alarm system is in the Off mode, and if no alarms are
sounding. This feature is disabled when the system is shipped from the factory. If desired, it can
be enabled or disabled at any time - See Set Up Arming, Quick Arm Enabled.
Bypassing Zones
8 = BYPASS
You can Bypass a zone that you do not want protected while the system is armed.
Bypassing is also the only way that a tamper or panic zone can be disarmed. For example, if there
is a liquor closet or gun case on a tamper zone, then you must bypass that zone to gain access to it.
Another reason to Bypass a zone is if the zone is having trouble. If a zone is causing a trouble
indication, you can bypass that zone to "cut it out" of the system until repairs are made.
When a zone is bypassed, it is no longer checked for alarm or trouble conditions. When you
bypass a zone using the keypad (or over the phone) it will Stay bypassed until you Restore it.
The keypad status display will show that the zone is bypassed only when the security system is
disarmed. When the system is armed, it does not display bypassed zones.