Onstar Fmv User manual

Star®

FMV

installation

instructions

Determining OnStar

FMV

Mirror

compatibility

...

The

OnStar

FMV

Mirror

is

NOT

designed

for

motorcycles,

RVs,

boats,

ATVs,

snowmobiles,

tractors,

go-karts,

etc. The

vehicle

must

be/have:

•

newer

than

model

year

1981

• a

passenger

vehicle

no

larger

than

a

light-duty

truck

under

85001bs

(gross

weight)

• a

windshield

angle

20-50

degrees

(for

mirror

adjustability

and

proper

crash

detection)

•

no

cracks

anywhere

in

the

windshield

and/or

chips

near

the

mirror

mount

• a

proper

mirror

mount

("big

foot")

and/or

a

mount

adaptor

as

listed

in

Section

A

Removing

the

OEM

Rear

View

Mirror.

•

clearance

to

allow

the

top

of

the

OnStar

FMV

Mirror

transmittal

access

to

the

sky

through

the

windshield

when

mounted

(if

not,

an

external

GPS

antenna

must

be

used).

•

no

metallic

tint

on

the

front

windshield,

remove

metallic

based

tint

before

install.

•

able

to

be

fully

adjusted

for

all

drivers

(e.g.

not

interfere

with

visors,

console,

etc.)

IMPORTANT:

Remote

start/keyless

entry

antennas,

road

quick-pass

devices

or

other

similar

transmit/receive

units

WILL

interfere

with

the

ability

to

acquire

a GPS signal.

Relocate

such

devices

at

least

one

(1)

foot

away

from

the

OnStar

FMV

Mirror.

Before you begin...

First, consult

the

compatability

requirements listed above. Once

compatability

is

confirmed,

request

the

following

information

from

the

customer

BEFORE

proceeding

with

installation

of

the

OnStar FMV Mirror*:

•

vehicle

make/model/year

and

VIN

•

customer

name,

address

&

phone

number

of

designated

OnStar

account

holder

+ OnStar

phone

number

will be provisioned based

on

customer

phone

number

provided.

•

OnStar

Station

ID (STID)

+ Capture

ALL

information

on

the

bottom

of

the

OnStar

FMV

Mirror

box,

including

STID.

+ IMPORTANT:

DO

NOT

confuse

STIDs

if

performing

multiple

installs.

*These

items

are

required

for

the

installer

to

perform

the

online

registration

of

the

OnStar

FMV

Mirror.

IMPORTANT: Read these instructions completely BEFORE

beginning installation

of

the OnStar FMV Mirror!

[

IMPORTANT!

~

Installing

the

OnStar

FMV

Mirror

may

result in

the

loss

of

some

features

embedded

within

the

OEM

mirror

including

(but

not

limited

to):

mirror

dimming;

audio

commands

for

systems like Ford

SyncR,

U-Connectp,

or

other

Bluetooth

R systems;

compass;

map

lights;

video

displays;

garage

door

openers.

Before

proceeding

with

OnStar

FMV

Mirror

installation, make sure

the

customer

is

aware

of

these

potential

feature

losses

within

their

particular

vehicle.

DO

NOT

remove

an

OEM

mirror

with

an

embedded

safety

feature

such as

passenger-side

airbag

indicator, lane

departure

sensor,

back-up

camera display,

or

any

component

that

will

trigger

a

diagnostic

trouble

code.

For the latest information

regarding FMV fit criteria visit:

onstar.com/fitcriteria

NOTE:

You

MUST disable

(without

reminder)

911

ASSIST'M in the phone

settings

of

the

Ford

Sync·•

system

for

Forcr' vehicles

equipped

with

the

Sync···

system.

I I I

I

I I

I

I I I

3

2"

,.

What

is

the

Ford!,

Type

2 OEM

mirror

removal tool?

P1ctured here

is

the

special

tool

that

MUST

be

used

to

remove

the

Ford

,

~

'

Type 2 OEM

mirror

in

order

to

prevent

creating

pressure

points

that

will

shatter

the

windshield.

Although

the

tool

can

be

machined

using

the

measurements shown,

it

is

available

for

purchase

online

or

at

specialty

automotive

tool

suppliers.

IMPORTANT!

The

Ford"

mirror

removal

tool

should

be

wrapped

1n

electncal

tape

(particularly

at

1ts

curve)

to

protect

the

windshield

from

the

metal

surface

dunng

the

removal

process. Be sure

to

leave

at

least

3/8"

exposed

at

each

end

(for

msertion

into

the

mount).

1"

2"

-

3'

Types

of

mounts...

Below

are

the

three

typ

es

of

mou

nt

s

you

will

see

on

ce

the

OEM

mirror

is

remo

v

ed

,

as

well as

the

a

dapt

or

th

at

may

be

necessary in

ord

er

to

pro

ce

ed

with

ins

tallati

on.

BIGFOOT

MOUNT

An

adaptor

IS

NOT

required

.

SMALLFOOT

MOUNT

An

adaptor

IS

required

.

CAM

LOCK

MOUNT

An

adaptor

IS

required.

Because

it

has

enough

surface area

to

support

the

weight,

the

OnStar FMV

Mirror

can

simply

be

slid

onto

this

mount.

Because

of

its

l

im

i

ted

surface

area, a

smallfoot

mount

adaptor

IS

required

before

installing

the

OnStar

FMV Mirror.

Because

of

its

unique

shape, a

cam

lock

mount

adaptor

IS

required

before

installing

the

OnStar

FMV

Mirror.

Glossary...

VBATT

orB+

(Yellow

Wire)

A

direct

positive

12-volt

power

from

the

battery,

this line is

ALWAYS active.

Gnd

(Black

Wire)

The

GROUND side

of

the

battery.

The

metal

chassis

of

the

vehicle

is

used

as

ground

in

most

cases;

however

there

may

be

ground

lines

present

in

the

vehicle.

Accessory

or

ACC

(Red

Wire)

A

positive

12-volt

power

line

that

is ONLY

active

when

the

ignition

of

the

vehicle

is in

ON/RUN

or

ACC

(if

available)

and

is

inactive

when

the

ignition

is in

CRANK

or

OFF

positions.

DTC

(Diagnostic

Trouble

Code)

See

the

trouble-shooting

guide;

there

is an issue

with

the

OnStar

System,

device

or

components.

UAC

(User

Access

Controls)

A

menu

used

to

access

diagnostic

information

as well

as

to

configure

the

OnStar

device. See UserAccessed Controls

(UAC)

section.

BUB

(Back-Up

Battery)

In

the event

of

vehicle

power

loss

after

a collision,

the

device

would

be

able

to

place an

emergency

call

to

the

OnStar

Call

Center;

audio

components

(speakers, microphone, etc.)

and/or

any

lighting

(icons, backlighting,

etc

.) are NOT

powered.

U

.,.

Ok

0 Removing

the

existing OEM rearview mirror...

There are

primarily

three

different

mounting

op

tions

used

by

vehicle

manufactur

ers.

Once

you

identify

which

type

of

mount

is

used

in

the

vehicle,

carefully

proceed

with

removal

of

the

existing

mirror

as follows:

1.

Screw

wedge

mount

o Using a screwdriver

or

Torx bit. loosen

the

screw

in

the

base

of

the

mirror

mount.

o

After

loosening

the

screw,

gent

ly

lift

upward

to

slide

the

mirror

off

of

the

mirror

mount.

2. Screwless

wedge

mount

(Ford

'"vehicles ONLY):

FORO

'

OEM

TYPE

1

• Using a

smalll/8"

flat-head screwdriver, insert

the

flat

end

into

the

opening

at

the

bottom

of

the

mirror

mount.

o Staying flush

with

the

windshield, slide

the

screwdnver

into

the

center

of

the

mirror

mount

until resistance

is

felt.

o

Gently

apply

a small

amount

of

additional

upward

force

to

lift

away

the

locking

spring

in the

mount.

• While still

app

lying

upward

pressure

with

the

screwdriver, grasp

the

mirror

bracket

and

wiggle

side

to

side.

•

Lift

mirror

up

toward

the

headliner

and

off

of

the

mirror

mount

button.

• IMPORTANT;

BE

VERY

CAREFUL!

TOO

MUCH

FORCE

CAN

CAUSE

DAMAGE

TO

THE

WINDSHIELD

.

FORO

'

OEM

TYPE

2

• Insert

the

CURVED end

of

the

Ford

mirror

removal

tool

(see above)

into

the

bottom

of

the

mirror

channel mount.

• GENTLY

pry

the

tool

to

release

the

spring clip.

o IMPORTANT: Ensure

the

clip

Is

fully

disengaged

from

the

mirror

mount

before

attempting

to

remove

the

mirror.

• Use a small

rubber

mallet

to

gently

tap the

base

of

the

mirror

channel

mount

upwards

towards

the

headliner.

• IMPORTANT:

BE

VERY

CAREFUL!

TOO

MUCH

FORCE

CAN

CAUSE DAMAGE

TO

THE

WINDSHIELD

.

3.

Cam lock

mount

(no

tools required)

• Grasp the base

of

the

mirror.

• Rotate

90

degrees

counte

rclockwise.

• Slide

the

mirror

down

toward

the

dash

to

remove.

0 Affixing

the

mount

adaptors...

Skip

to

section

C

if

vehicle has a

bigfoot

mount.

If

it

does

not

have a

mount

of

any sort, refer

to

the

section

on

the

back

of

this

page

detailing

how

to

install

the

bi

gfoot

mount.

DO NOT USE EXPIRED PRODUCT. Check

the

exp

1ration

date

on

both

the

adhesive.

pnmer

(Oay.Month.Year

format)

and

the

alcohol

wipe.

If

the

product

hasexp1red,

do

not

use

1t.

PROTECT THE VEHICLE'S INTERIOR! The

SSOOSA

primer

will

DRIP

AND

STAIN!

Completely

cover

the

work

area

in

the

vehicle.

Cat

ch

ALL

drips

with

paper

towel

in

your

free hand.

The

primer

will

instant

ly

soak

through

layers

of

paper

towel/fabric/etc.,

so

you

MUST

properly

protect

the

vehicle Interior.

Using

plastic

sheetmg

underneath

an

absorbent

material

is

highly

recommended

to

protect

the

vehic

le

intenor.

WEAR

SAFETY EQUIPMENTI

Wear

nitrile

chem

•

cal

resistant

gloves

(the

5500SA

primer

will

sta•n

your

hands).

safety

glasses,

work

apron.

or

other

protect

i

on

required

or

provided

by

your

company.

Work

in

a

WELL

ventilated

area (leave

doors

and

w1n

·

dews

of

the

vehicle

open)

between

so•F

and

as•F.

1.

Cleaning and prepping windshield and

mount

adaptor.

Scrape

the

windshield

with

a

razor

blade

to

remove

any

residue

or

contaminates

(may be clear and notvisible

by

the naked eye)

Mask

off

the

area

Sltde the appropriate mountadapter onto the existing mirror mount on the windsh•eld

• For the brgfoot service mount application,

see

Instructions on reverse

Use

blue painter tape

or

standard masking tape

•

Tape

around theadapter

so

when the black primer

Is

applied, the tape maskmg

w1ll

help ma.ntarn aclean protessronallook

to

the

black pnmer that will

be

applied

in

later steps

Remove

adapterafter tape

Is

applied

+

Make

sure the

mask1ng

has aclean strarght edge

Clean

the

glass

and

mount

adapter

W1th

provrded alcohol

wrpe:

(others may contarn additives that may affect the bondmg, only

us-.

the provided wrpe)

+ Thoroughly clean

th<l

glass Inside the masked

area.

let flash

off

(1

minute)

+ Thoroughly clean the channels

of

theadapter or the back

of

the brgfoot mount. let flash

off

(I minute)

DO

NOT

TOUCH

glass or the adapter/mount once they are cleaned

Prime

glass

surface

(CAREFUL:

The

primer

will

drip

and

stain)

Cover

the

dashboard

to

avo1d

damage

from

dnps

Shake

BETAPRIME~

SSOOSA

Glass/Frit Primer for at least one

(1)

minute beforeapplication

Open

BETAPRIME'•

SSOOSA

by

screwrng the t•P/felt applicator 10 clockwise, usea papertowel

to

catch drips (Jt

WJ/1

stam

anything

Jt

contacts)

Apply the primer

to

th~

inside

of

the taped/masked

olt

square on the

wlndshoeld

+ It the pnmer runs

outs1de

or the maskea

area.

th~>

prrmer run can

bP

scraped

off

w1th" razor blade once It has dried

Allow a

minimum

of

six

(6)

minutes for primer to

dry

before applying the

adhl?slv<:>

2.

Attach the appropriate

mount

adapter.

SMALLFOOT

MOUNT

ADAPTOR

Slide

the

small

foot

mount

adapter

DOWN

onto

the

small

foot

mount

on

the

windshield

of

the

vehicle

.

Ensure

the

adapter

is sea

ted

all

the

way

down

onto

the

mount.

IMPORTANT:

If

there

•s

a

1/8"

or

large

gap

between

the

adapter

and

the

windshield. usea

folded

p1ece

of

electncal

tape

to

wedge

between

the

windshield

and

the

top

center

of

the

adapter

(as

shown

below);

use

enough

layers

of

tape

to

ensure a

snug fit. This

will

prevent

the

adhesive

from

flow

ing

1nto

th1s

area

so

there ls

enough

adhes•ve

to

fill

both

channels.

IMPORTANT:

Apply

electrical

tape

al

ong

the

sides

and

top

of

the

mount

adaptor;

use a

flat

edged

tool

to

make

a

tight

seal

between

the

tape

and

windshield

to

keep

adhesive

from

squeezing

out

when

Injecting

the

adhesive(reverse

angle

above

right).

CAM

LOCK

MOUNT

ADAPTOR

Slide

the

cam

lock

adapter

UP

into

the

cam

lock

mount

on

the

windshield

of

the

veh1cle.

Ensure

the

adapter

is seated all

the

way

up

into

the

mount.

Tighten

the

set

screw

hand

tight

using a

1/64"

Allen

wrench.

IMPORTANT:

If

the

adapter

starts

to

push

way

from

the

windshield,

it

Is

too

tight.

IMPORTANT:

Apply

electrical

tape

along

the

sides

and

top

of

the

mount

adaptor.

use a

flat

edged

tool

to

make

a

tight

seal

between

the

tape

and

w•ndsh1

eld

(as

shown

below

nght)

to

keep

adhes1ve

from

squeezing

out

when

InJeCting

the

adhesive.

3.

Apply

the

adhesive.

IMPORTANT:

The

adhes•ve

starts

to

set

w•thin

5·10

mmutes

of

application.

Cover

the

dashboard

to

avoid

damage

from

drips

.

Using ONLY

the

adhesive

provided

(3M-DP604NS), insert the syringe

Into

the fill holes

at

the

top

of

the

adapter

and SLOWLYdepress

the

plunger

until approximately

1/2

of

adhesive remains In

the

syringe

IMPORTANT:

The

cam

lock

mount

adaptor

uses TWO syringes; depress each J

plunger

until

approximately

1/4

of

adhesive remains

in

the

syringe.

Make sure

both

channels are filled entirely

by

usmg

half

of

the

adhesive in each

channel (small

fool

adapter)

or

3/4

of

the

adhesive

from

each synnge

in

eachchannel

(cam

lock

adapater).

You

must

makesure

the

adapter

is

properly

masked

off:

if

there

Is

too

muchsqueeze

out

of

adhesive

you

will

not

have enough

to

fill

both

channels (

After

10

minutes, remove

the

tape

and

usearazor blade

to

remove any adhesive

that

may

have escaped.

IMPORTANT:

Though

the

original

mount

will

hold

the

we1ght

of

the

adapter

and

the

OnStar

FMV

Mirrorwhile the adhesive sets.

allow

at

least

20

minutes

for

the

adhes1ve

to

fully

cure

at

room

temperature before

dnving

the

vehicle.

.' .

GPlugging-in

the

Back-Up

Battery

(BUB)...

1.

Remove Allen screw

(2.5mm)

from

speaker

door

on

the

back

of

the

mirror

and remove

door

2. Plug in the Green

Battery

Pack

into

the

circuit

board

(make sure

it

locks

into

place).

3 Re-Install the

door

,ensuring the wires are safely

tucked

into

the

cavity

under

the plastic between housing and

circuit

board.

4. Hand Tighten

the

Allen screw till snug

(do

not

over

tighten)

IMPORTANT

:

Be

careful

not

to

strip

the hole.

If

you

do, use a slightly

larger

screw,

but

NOT

longer

than

the

screw

provided

.

IIC11\,;""

GAttaching

the

OnStar

FMV

Mirror & connecting

power

...

Slide the

mirror

onto

the

mount

or

fully cured

mount

adaptor, being certain

to

FULLY seat the

mirror

on

mount

and

tighten

the

Torx

(T20)

set

screw. Be sure the screw is snug (l.SN-m/16

lb-in)

.

•

If

mirror

or

adapter

Will

not

slide

onto

the

wedge

mount

on

the

windshield. check

for

any

oxidation

on

the

mount

and remove

the oxidation;

apply

a small

amount

of

white

lithium

grease

to

aid

in

mounting.

To

co

n

nect

po

wer to

the

O

nStar

FM

V Mi

rr

or, f

ollo

w these steps:

1.

locate

the

appropnate

vehicle

power

wires

in

the veh1cle

(B+

[Battery

12V]. ACC[Accessory/switched 12V],

Gnd[Ground]).

Ensure

that

the

VBATT and Gnd Wtres are

actually

a constant

connection

and

do

not

change

when

cranking,

dome

lights

on/off.

doors

open/closed, changing gears, park/reverse/drive.

(Note:

Power

lines

to

dome

lights

in

most

vehicles

turn

off

after

a

period

of

t1me

of

the

vehicle

being

off;

do

NOT

connect

to

such lines.)

2. Route the

wire

harness

(B+

[yell

ow].

ACC

[red]

and

Gnd

[black])

from the

mi

r

ror

to

the

power

source either along the

headliner and

down

the A-pillar

or

into

the headliner.

• Secure all wires along the entire

length

of

the

harness avo1dlng any

audio

or

antenna wires/cables while

making

sure

to

avoid sharp

metal

and

not

to

interfere

with

any

moving

parts

or

heal

sources such as steering, braking.

lighting

or

safety

equipment

(i.e. atrbags, seatbelts)

3. Find and use an OEM

ground

connection

or

create a SECURE

ground

connection

by

screwmg

into

the

vehicle's

metal

chass1s

(venfy

the

metal

is a

low

resistance

ground

point).

removing any

paint/coating

for

good

connectivity.

IMPORTANT:

Do

not

tamper

with

or

hinder any safety equipment

such

as

Side Curtain Airbags

(i.e. zip-tie and secure all wires near an airbag and NEVER route wires over the path

of

the airbag).

4.

Disconnect the negative terminal

of

the

vehicle's battery.

5. Make the

appropria

t

ed

wire splices and

connect

the B+

and

ACC wires:

Use an

In

line splice.

• Spread the

wire

strands.

• Insert the OnStar FMV

Mirror

wire

and

twist

together.

• Solder the connection.

Zip-tie

the lines

together

to

provide

strain relief.

• Thoroughly wrap electrical

tape

around the connection.

•

If

the provided harness is

too

long, bundle

the

wiring

and make sure

it

does

not

entangle other wires

or

cause a rattle -OR-

cut

to

the

appropr

i

ate

length

and

sever the lnline fuse(s) from

the

end

and

splice th

em

(an inline fuse MUST be used).

0 Mounting

the

external microphone...

Mount

the

mic

in

one

of

the

locations

indicated

in

the

User Access

Controls

section

on

reverse.

OnStar

recommends

adhering

the

microphone

to

a

plastic

trim

piece

if

possible;

however

it

can

be

applied

to

a headliner surface

if

necessary.

For

plastic surfaces.

thoroughly

clean

the

area

with

an alcohol

wipe

and

dry:

to

mount.

remove

the

adhesive tape backing,

then

press

and

hold

the

mic

firm

to

the

surface

for

20

seconds

IMPORTANT: The adhesive on

the

external microphone

Is

meant

for only ONE application.

Be

careful.

1t::fl

..

0 Registering

the

OnStar

FMV

Mirror...

1.

Reconnect

the

negative terminal

of

the

vehicle's battery.

• For warranty

part

replacement

or

vehicle transfer Information. see

the

Troubleshooting section.

2.

After

all

power

is

connected

(POWER CONNECTIONS MUST BE CHECKED):

• Turn

the

vehicle on

and

press

the

WHITE

phone

button.

"OnStar Ready" should be

heard

.

• Press

the

phone

button

again

and

"Thank

you.

Goodbye"

will be heard.

• With vehicle

OFF.

repeat last

two

steps The

unit

should be

tn

stand-byand "wake

up"

if

constant power

is

connected correctly.

• Ensure

when

the

vehicle is

turned

ON

and

OFF

the

OnStar

FMV

Mirror

does

the

same: then Leave

the

vehicle ON.

•

If

the

external

microphone

is

not

plugged

in (see

below),

a DiagnostiC Trouble Code (DTC)

will

be

set.

(red

telltale).

• A solid

yellow

Alert

(triangle)

Icon indicates

the

unit

has

not

been

registered.

proceed

to

step

3.

•

If

the

unit

does

NOT

have an illuminated

Alert

Icon, this means

it

has

been

registered

before

(i.e. returned

unit

or

vehicle

transfer); skip

step

3

and

press

the

BLUE OnStar

button

to

register

the

mirror

to

the

new

customer.

IMPORTANT: The OnStar Mirror MUST

be

ON

for the registration

to

be

successful.

3.

Leave

the

Veh1cle/OnStar FMV M1rror

ON

and

THEN

complete

the

Web

Registration:

• Go

to

www.OnStar.com/web/portal/fmv/reglstration.

• Enter information collected earlier; ensure

correct

STID is attached

to

the

ap

prop

riate vehicle/customer.

4

After

the Web Registration is submitted. leave

the

vehicle

ON

until

the

Alert

Icon extinguishes: this should

turn

off

in less than

15

minutes.

If

the

Alert

Icon

does

not

go

off

after

20

Minutes, press

the

BLUE OnStar

button

TWICE

to

complete

the

reg1strat1on

(Note

:

The

unit/vehicle

must

be

m a CellularData coverage area

for

the

automated

web

reg1strat1on

to

be

successful.)

uct

"

0

Final steps...

1.

Reinstall all removed panels and ensure vehicle is

back

to

its

original

condition

or

better

2.

Set

Audio

Tuning Parameters:

• Press and

hold

the Phone

button

for

5 seconds

to

enter

User Access Controls.

• Say

NO

to

all

the

prompts

until

you

hear

"Your

current

hands free

tuning

is

set

to

# .

Would

you

like

to

change

this

setting?"

• Say

YES

and

choose

the

appropriate

tumng

parameter (see

chart

on

reverse

in

UserAccess Controls section).

Once

complete.

press

the

WHITE

phone

button

again

to

exit.

3. Check

to

ensure

the

vehicle

can

recetve a

GPS

signal:

• Move

the

vehicle

into

an

open-sky

environment.

let

the

vehicle sit

for

1-2

minutes.

• Press

and

hold

the

PHONE

button

for

five

(5)

seconds

to

the

enter

the

User Access Controls (see reverse).

•

Under

D1agnost•cs>GPS, ensure

the

unit

has a

'Current"

location

(if

not. see Troubleshooting Guide

on

reverse).

4.

Install

the

provided

OnStar FMV

window

clings/stickers

of

front-side

windows

IMPORTANT: Inform the customer that they

MUST

press the

BLUE

OnStar

button

to

complete

the

enrollment

of

their account

and choose their OnStar Services Package.

Without

doing

so, OnStar cannot guaranty any services will

be

provided.

Congratulations! Installation

of

the

OnStar FMV Mirror

is

now

complete. Star'

FMV

User Accessed Controls

(UAC)

...

This menu

is

used

to

access diagnostic information

as

well

as

to

configure

the

OnStar

device.

1.

Press

and

hold

the

"Phone

Button"

for

5

seconds.

2.

You

will

hear

"Welcome

to

OnStar

9.0.

Continuing

will

change

your

settings

of

your

OnStar

system

...

".

3.

There

will

be

a

list

of

options

that

you

can

choose

from

by

saying

"Yes"

or

"No":

CHANGE

YOUR LANGUAGE

changes

your

Language

for

all

menus

VERIFY

HANDS-FREE

CALLING DATA

information

the

OnStar

Hands-Free

calling

phone

REPROGRAM YOUR HANDS FREE

CALLING

DATA use

ONLY

if

requested

by

OnStar

Technical

Assistance

HANDS-FREE

TUNING

SETTINGS

changes

setting

for

different

mic

positions:

TUNING

ROW

EXTERNAL

MIC LOCATION

0

DO

NOT

USE

1

(default

setting)

BEST: mic

is

near driver

to

the

side

of

overhead center console

2 BETTER: mic

is

near

the

front

of

headliner near windshield

3 CONVERTIBLE: with mic near

top

of

A-Pillar

4 CONVERTIBLE:

with

mic near

the

front

of

headliner near windshield

5

DO

NOT

USE

DIAGNOSTICS

diagnostic

info

for

the

OnStar

unit

(with

sub-categories):

• TROUBLE CODES (SAY "1")

+

Some

trouble

codes

are

provided

in

the

Trooubleshooting

section

below;

for

other

codes

not

listed,

please

contact

technical

support

at

1.877.733.6770.

• CELLULAR (SAY

"2")

+ Signal

Strength

(Scale: 51Dbm

to

-103Dbm,

the

lower

the

number

the

better

the

signal)

+

System

ID

+

Preferred

Roaming

List

(PRL):

used

for

roaming

purposes

+

Mobile

Device

Number

(MDN):

phone

number

for

the

OnStar

Hands

Free

Calling

+

Mobile

Identification

Number

(MIN):

10-digit

unique

number

used

to

identify

a

mobile

phone

+

Packet

Data

(available

or

unavailable):

based

on

the

cellular

coverage

area

you

are

currently

in;

must

be

available

to

be

able

to

download

turn-by-turn

route

or

perform

Web

registration.

• BLUETOOTH (SAY

"3")

+

Enabled/Disabled

+

Link

Quality

of

Currently

Paired

Device

(Scale: 0

to

255;

Higher

the

number

the

better

the

link

quality)

• GPS (SAY

"4")

+

Aged/Current:

if

aged

there

is

no

GPS signal;

this

will

be

true

if

the

vehicle

is

inside

+

Latitude/Longitude:

the

devices

current

or

last

known

location

+

Time

Stamp:

YEAR/MONTH/DAY/HOURS(24hr

scale)/MINUTES/SECONDS

Note:

it

will

read

only

numbers

back

with

no

pause

(example:

Feb

21,

2011

4:42

PM

=

20110221284200).

Alert

Icon Legend...

TELLTALE STATUS

ALERT

ICON

STATE

CONDITION

Green Telltale

Red Telltale

NONE

STEADY

FLASHING

STEADY

Troubleshooting Guide...

CONDITION/PROBLEM

No

power

Only

turns

ON

when

button

is

pressed

Green Telltale

with

Solid

Alert

Icon

Red Telltale

with

Flashing

Alert

Icon

No

or

low

audio

No

backlighting

No

GPS signal

Speech

recognition

does

not

hear

spoken

commands

or

audio

cannot

be

heard

from

other

end

of

phone

calls

Replacing

the

OnStar

FMV

Mirror

(warranty

,

etc

.)

Moving

the

OnStar

FMV

Mirror

to

a

new

vehicle

Un

stable/vibrating

image

in

the

mirror

Troub

le

Code

944603

Trouble

Code

944704

Other

Trouble

Codes

system

functioning

and

enrolled/registered

with

OnStar

system

functioning

but

NOT

enrolled

/

registered

with

OnStar

DTC Set• -

trouble

with

the

mirror

DTC

Set•

-

trouble

with

the

mirror

and

NOT

enrolled

/

registered

with

OnStar

'See

UAC

section.

SOLUTION

Check

the

inline fuses

of

the

wiring

harness;

replace

if

fuse

is

blown

(a

blown

fuse

indic

ates a

short

in

the

wiring)

;

inspect

the

entire

length

of

wiring

for

cuts

or

abrasions.

Using

a

digital

multi-meter,

check

both

VBA

TT

and

ACC

for

+12V

power.

Check

the

ground

connection

and

ensure

that

it

is

secure

and

has a

good

connection

(i.e.

no

paint

on

the

metal

,

etc

.).

If

no

wiring

issues are

found,

there

is

a

remote

possibility

of

a

locked-up

unit.

Remove

power

from

the

mirror,

wait

20

seconds

and

reconnect

power. If

there

is

still

no

power, replace

the

OnStar

FMV

Mirror

with

a

new

one.

If

the

old

OnStar

FMV

Mirror

was enrolled,

transfer

the

account

to

the

new

device.

This

indicates

that

the

accessory

line

is

not

functioning.

Check

the

inline

fuses

of

the

wiring

harness;

replace

if

fuse is

blown

(a

blown

fuse

indicat

es a

short

in

the

wiring);

inspect

the

entire

length

of

wiring

for

cuts

or

abrasions.

Using

a

digital

multi-meter,

check

ACC

for

+12V

power

when

the

vehicle

is

in

the

ON

or

RUN state.

The OnStar Unit

Is

NOT configured.

Complete

the

online

registration

in

the

Installation

Guide

. If

that

was

already

performed,

wait

25

minutes

after

it

was

submitted

wit

h

the

OnStar

FMV

Mirror

in

the

ON

mode

. (Failure

of

the

Web

registration

may

be

an

indication

that

the

vehicle

is

not

in a

cellular

data

coverage

area;

some

metal

structures

/

buildings

can

also

block

cellular

signals.)

If

the

Alert

I

con

is

still on, press

the

OnStar

Blue

Button

twice

and

it

will

connect

you

to

an

advisor

who

will

complete

the

registration.

There

is a

trouble

code

active

(e.g.

there

is a

problem

with

the

unit).

Trouble

codes

can

be

pulled

from

the

unit.

See

the

User

Accessed

Controls

(UAC)

section

for

more

details.

Turn

up

the

sound

us

ing

volume

up

button.

If

there

is sti

ll

no

so

und

;

remove

the

speaker

cover

and

c

heck

that

the

speaker

connected/plugged

into

to

the

circuit

board

(red

and

black

twisted

wires).

Increase

the

backlighting

using

the

light

bulb

button.

(When

at

the

lowest

le

vel,

the

backlighting

goes

off

completely

.)

Ensure

there

is a

clear

view

of

the

sky

through

the

windshield

from

the

top

of

the

mirror.

Metallic-lined

window

tint

will

block

GPS

reception;

if

present,

remove

from

windshield.

RF

interference

from

some

devices

can

block

/

jam

the

GPS

chipset

of

the

OnStar

FMV Mirror;

check

for

devices

near

the

OnStar

FMV

Mirror

that

may

cause this

kind

of

interference, such

as

(but

not

limited

to)

remote

start/keyless/alarm

antennas,

toll

pass devices,

or

anything

that

can

create

an

RF

signal. If

said

devices

are present,

relocate

away

from

the

OnStar

FMV

Mirror

and

re-test

for

GPS

signal.

Indicates

microphone

is

not

working.

Check

the

length

of

the

microphone

wiring

for

any

cuts

or

pinches.

Ensure

inline

connector

and

the

connector

on

the

back

of

the

mirror

are

connected

and

fully

seated.

Verify

microphone

is

working

by

using speech recognit

ion

(press PHONE

button

and

speak a

command).

.

Install

the

new

OnStar

FMV

Mirror

.

Pre

ss

the

OnStar

Blue

Button

twice.

(DO

NOT

USE

WEB

REGISTRATION.)

Tell

the

advisor

this

is

a

"part

replacement.

"

Give

the

advi

so

r

the

OnStar

Station

ID

(STID)

fr

om

the

old

mirror

(located

on

neck).

The

advisor

will

transfer

all

account

information

and

configure

the

new

mirror.

.Install

the

OnStar

FMV

Mirror

in

the

new

vehicle

.

Press

the

On

Star

Blue

Button.

(DO

NOT

USE

WEB

REGISTRATION.)

.Tell

the

advisor

this

is a

"vehicle

transfer."

.

Give

the

advisor

the

new

vehicle

information

.

The

advisor

will

transfer

all

account

information

.

This

indicates

the

mirror

is

not

fully

seated

onto

the

mount

.

Loosen

the

set

screw

on

the

base

of

the

OnStar

FMV

Mirror

and

wiggle

the

mirror

base

to

ensure

it

is

FULLY

seated

onto

the

mount;

re-tighten

the

set

screw

.

Backup

Power

Source

-

Voltage

Below

Threshold

Th

is

means

the

Back-Up

Battery

(BUB)

has

gone

bad

;

replace

the

BUB.

When

the

new

battery

is installed,

it

can

take

up

to

30

minutes

with

the

vehicle

ON

to

clear

the

DTC.

If

the

problem

persists

with

the

new

battery,

contact

Technical

Support

at

1.877.733.6770.

Backup

Power

Source-

Open

Circuit

Check

that

th

e

OnStar

FMV

Mirror

back-up

battery

is

plugged

in. If

battery

is

plugged

in a

nd

code

9447

still present,

replace

BUB.

Please

Contact

Technical

support

at

1.877.733.6770.

OnStar FMV User manual

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