ooma AirDial User manual

525 Almanor Avenue, Suite 200
Sunnyvale, CA 94085
Learn more at www.ooma.com
or call 1-866-939-6662 (US) or 1-877-948-6662 (Canada)
© 2021 Ooma, Inc. All rights reserved. Patent Pending. Ooma, Ooma Telo, Ooma Connect 4G Adapter, Ooma Premier, Ooma HD3 Handset, Ooma Linx,
Ooma Home Security, and the Ooma logo are trademarks or service marks of Ooma, Inc. Other company and product names mentioned herein are trademarks of
their respective companies. Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation.
Ooma assumes no responsibility with regard to the performance or use of these products. P/N: 000-0000-000
Have a question or need assistance?
Ooma has a wealth of available resources if you need assistance.
Support articles. Access our comprehensive knowledge base at https://support.ooma.com/office
User manuals.Access this guide and all other product manuals at https://support.ooma.com/office/manuals/
Speak with a support specialist 24/7 at 1-866-939-6662 (US) or 1-877-948-6662 (Canada)
Quick Start Guide
AirDial
This device is intended for commercial use only, do not use this device inside a residence
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.

Contents
Package Contents ........................................................4
Account Activation .......................................................5
Assembly ...............................................................6
Connect AirDial to the Internet..............................................7
Installation or Mounting Instructions.........................................9
Monitoring and Configuration...............................................10
Quick Reference Guide.....................................................11
Optional Accessories ......................................................12
Troubleshooting .........................................................13
Battery Replacement ......................................................14
Device Specifications ......................................................15
Support ................................................................16
Appendix I ..............................................................17
Appendix II .............................................................18
32

Account ActivationPackage Contents
Ooma AirDial
Two External Detachable
LTE Antennas
Mounting Bracket
Power Adapter
4x Phone Wires
Mounting Screws
and Anchors
Power Adapter CableEthernet Cable (CAT5)
QR Placeholder
9-33 VDC
3 A
MODEL: OOMA AIRDIAL
FCC ID: XFT-AIRDIAL
IC: 9769A-AIRDIAL
Contains FCC ID: XMR202008EG95NAXD
Contains IC ID: 10224A-021EG95NAXD
Contains FCC ID: X8WBM833
Contains IC ID: 4100A-BM833
Ooma AirDial
ooma.com
Made in China
Activation Code
25ED12A
IMEI: XXXXXXXXXXXXXXXX
SN: XXXXXXXXXXXX
PN: XXX-XXXX-XXX REV:XXX
FCC label is attached to the
bottom of the AirDial
If the packaging of your AirDial says it is already activated, then you may skip the
activation step. You should have received an email containing your account number, the
device’s serial number, and the phone number of your pre-activated AirDial when the
device shipped.
Otherwise, you will need to add your AirDial to your Ooma account by visiting
http://rdm.ooma.com/.
■If you are a new Ooma customer, choose Create Account.
■If you already have an Ooma account, choose Add Device.
The activation code can be found on the FCC label on the bottom of the device.
Once you have activated the device, you may continue to the next step.
4 5

A
Assembly
1. Connect the two included LTE antennas to the back of
the AirDial device A. Screw the swivel nuts clockwise
until they are finger tight and are holding the antenna
in a steady upright position. Do not over-tighten.
NOTE: The swivel nut on the antenna cannot be
separated from the rest of the antenna assembly.
2. Attach the included AC power adapter to the
AirDial unit Band plug the other end into a wall.
The power adapter has a snapping connector to
prevent accidental disconnects. To remove it from the
AirDial unit, squeeze the connector from the top
and bottom and gently pull it out.
3. Turn the power switch to the ON position C.
POWER
B
OFF/ON
A
C
Connect AirDial to the Internet
When your AirDial starts up for the first time, it will
download and install updates. This process can take
up to five minutes, during which time the LCD panel
might go blank. When the AirDial is powered on and
ready for use, its status will change to IN-SERVICE.
You can connect the four ports labeled 1-4 on the
back of the AirDial to up to four devices that require
POTS replacement (e.g., dialers, alarms, entry
systems, communicators).
The LCD on the front of the AirDial Ashows the
status of each phone line, the LTE signal strength,
the battery’s charge, Status of the AC adapter’s
status, and the overall system status.
76

Placement Guidelines
LTE PLACEMENT ADVISORY
The AirDial and the included antennas should only be installed indoors or in an enclosed environment
away from moisture and high heat. For the best LTE signal, here are some dos and don’ts:
■Do place the adapter in an area with good cellular
reception like a room with a window
■Do install the adapter on the highest possible floor
of your building
■Do double check the device’s LTE signal prior to
installation
■Don’t install the adapter in a basement
■Don’t install the adapter near large concrete, sheet
metal, or steel slabs
■Don’t install the adapter near an electrical cabling
cabinet or large volumes of wire mesh
■Don’t install the adapter near any plumbing
Your AirDial must be installed in an area with suitable LTE cellular coverage.
To test the level of coverage, you can check the signal strength indicator bars on the AirDial unit’s LCD display.
If the indicator shows two bars or fewer, try moving the AirDial to a different location.
The AirDial includes a built-in battery that powers the unit if the power is disconnected. You can use the battery
to move your AirDial between locations to identify a spot with ideal signal strength.
The AirDial comes with four phone cables that can be used to connect it to an alarm, dialer, patch panel, or other
telephony equipment. If the AirDial is installed in a location that is more than six feet from the equipment for
which it will provide POTS replacement service, then you will need a longer phone cable to connect it to your
equipment. You can purchase longer phone cables from a local hardware store, or you can order a 50 ft phone
wire from ooma.com.
Installation or Mounting Instructions
The AirDial device can sit flat on a
horizontal surface like a desk or shelf,
or it can be mounted vertically on a wall.
To mount the device on a wall, attach the included mounting
bracket Ato the wall. If necessary, use the included plastic wall
anchors. Align the AirDial with the mounting bracket and then
slide it down slightly to lock it into place B. The cables should
hang beneath the device.
A
B
Underside of AirDial
Slide AirDial down
slightly to lock into
mounting bracket
98

Quick Reference Guide
USB POWER GPS
OFF/ON
LANWAN4321
Phone 1
Phone 2
Phone 3
Phone 4
Ethernet
WAN
Ethernet LAN –
Reserved
USB –
Reserved
Power
GPS –
Reserved
Off/On
■Phone 1-4: Connect to your telephony device using
an RJ11 wire
■Ethernet WAN: Use an Ethernet cable to connect to
a router or switch’s LAN port, or to connect directly to
a modem
■Power: Use the provided AC adapter to connect to a
power outlet
■Off/On: Toggle the power on and on
The AirDial can be monitored and configured remotely from any
web browser. To configure a device, visit http://rdm.ooma.com
Log in with your Ooma username and password. You will see a list
of devices associated with your account.
For additional information about adding devices and ….Visit <the
QSG for portal URL>
Monitoring and Configuration
10 11

Optional Accessories Troubleshooting
Extended phone cable
If the included phone cable isn’t long enough to reach your
telephony device at the installation site, you can purchase a
longer cable. Visit ooma.com to order a 50-foot cable direct
from Ooma, or head to your local hardware store to view their
selection of phone cables.
Replacement battery
If your battery becomes depleted, you can purchase and install
a replacement. Visit ooma.com or contact a customer support
representative to learn more and buy now.
Coax extension cables for antennas
You can extend the range of your antennas by connecting them
to SMA coax extension cables. If you’d like to do this, visit your
local hardware store or your favorite online retailer to explore
their selection.
The quality of your signal depends on the cable’s length and
impedance. Ooma recommends that coax extension cables be
no longer than 10 feet and have low impedance.
Be sure to purchase a cable with a male connector on one end
and a female connector on the other.
12 13

Device Specifications
Battery Replacement
Should your batter become depleted, you can purchase and install a new one.
To replace the old battery pack:
1. Open the door on the right side of the device.
2. Remove the screw that holds the battery cover in place.
3. Disconnect the battery from the white electrical connector:
• Depress the top locking tab.
• Hold the wires firmly to secure them as you disconnect the connector.
• If disconnecting the battery is difficult, carefully move the wires back
and forth within 15 degrees of the connection point.
4. Remove the old battery.
5. Insert the new battery.
6. Connect the battery cable to the in the white electrical connector by inserting
the socket straight into the header with the locking tab up until it clicks.
7. Reinsert the battery cover, secure it with the screw removed in Step 2,
and close the access door.
Processor • Dual-core ARM Cortex A9 CPU
Modem • Quectel EG95-NAXD Cat-4 LTE
LTE Band Support • B2/B4/B5/B12/B13/B25/B26
LTE Data Rates • Up to 150 Mbps down and 50 Mbps up
Antennas • Two Wideband 5G/4G Terminal Mount Antennas
• Hinged 90° termination with SMA(M) Connector
SIM Cards • Dual micro-SIM support
Ethernet • One RJ-45 10/100/1000 Ethernet WAN port
• One RJ-45 10/100/1000 Ethernet LAN port
FXS Ports • Four RJ-11 analog FXS ports
Telephony • 55Vrms Low Power Ringing
Power Adapter • AC-DC Adapter w/ MicroFit+ connector
Power Input • 100-240 VAC 50-60Hz
Power Output • 12VDC/3A 36W
Battery Backup • Replaceable battery pack 3S3P Li-ion battery: 10.95V, 3A
• Capacity 85.4 Wh (7.8 Ah) provides > 8 hours of standby time
Display • 320x240 LCD display
Switches • Master On/Off
• Factory reset (recessed)
Dimensions • W 30cm x H 6cm x D 20cm when sitting horizontally
Operating Temperature • 0 – 40° C
Warranty • 1-Year Limited Warranty
BATTERY WARNING: The battery used in this device may present a risk of fire or chemical burn
if mistreated. Do not disassemble, heat, or incinerate. Replace battery with Ooma authorized
replacement pack only. Use of another battery may present a risk of fire or explosion.
Dispose of battery properly. Keep away from children. Do not disassemble and do not dispose of in fire.
1514

Appendix ISupport
Need help? Ooma has a wealth of available resources
to help if you need assistance.
Support Articles and User Manuals. Access our comprehensive knowledge base at
https://support.ooma.com
Live Customer Care.Speak with a support specialist 24/7 at 1-866-939-6662 (US)
Connecting AirDial to an emergency phone or monitoring system dialer
USB POWER GPS
OFF/ON
LANWAN4321
Telephone Entry System Automatic dialers for alarms
and monitoring systems
Emergency Elevator,
parking, and ATM phones
Emergency pool phones
Phone wires
with RJ11 jack
AirDial
16 17

Appendix II
Connecting AirDial to Digital Alarm Communication Transmitter (DACT)
USB POWER GPS
OFF/ON
LANWAN4321
Ethernet wire
with RJ45 connector
Fire alarm 411 digital
communication transmitter
RJ45 to RJ11 adapter
Phone wire
with RJ11 jack
AirDial
18 19