ooma Smart Security Door and Window Sensor User manual

For warranty, safety, and other legal information, visit ooma.com/legal
This device complies with part 15 of the FCC rules. Operation is subject to the follwing two conditions: (1) This device
may not casue harmful interference, and (2) Thsi device must accept any interference received, including interference
that may cause undesired operation. P/N: 700-0163-300
Door and Window Sensor
Quick Start Guide

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Contents
What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation and Activation . . . . . . . . . . . . . . . . . . . . . .7
Install the App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Activate Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Setting up Your Ooma Sensor . . . . . . . . . . . . . . . . . . . . .8
Start Pairing Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Insert Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Pair Your Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Mounting Your Sensor. . . . . . . . . . . . . . . . . . . . . . . . 10
Preparing to Mount Your Sensor . . . . . . . . . . . . . . . . . . . . . . . 10
Mount with Adhesive Pads (optional) . . . . . . . . . . . . . . . . . . . . . 13
Mount with Screws (optional). . . . . . . . . . . . . . . . . . . . . . . . . 15
Additional Information . . . . . . . . . . . . . . . . . . . . . . . 18
Checking battery level . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Status indicator reference . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Need Help?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

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What’s in the Box
1
Quick Start Guide
Door and Window Sensor
Quick release button
Status indicator light
Magnet tab
A
B
C
D
E
Small, medium, and large
mounting spacers
(2) AAA Batteries
Screws and Anchors
Adhesive Pads
F
G
H
I
C
B
E
D
A
F
G H
I

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2
Back cover
Tamper sensor
Pairing button
J
K
L
Install the App
If you haven’t done so already, install the Ooma Smart
Security app on your iOS or Android device. Visit the Apple
App Store or Google Play Store and search for “Ooma
Smart Security app.” Download the app and install it on
your device.
Activate Account
Once you get to the login screen, press “Activate Account”
and follow the steps in the app to set up your account.
J
L
Installation and Activation
2
K

98
Setting up Your Ooma Sensor
3
Start Pairing Process
Once you have finished setting
up your account, press the
“Add Sensor” button on the
dashboard. Pick “Door and
Window Sensor” and follow
the steps in the app.
Insert Batteries
Press the latch release on the top
of the sensor to remove the back
cover. Insert the AAA batteries.
Don’t replace the cover yet.
Pair Your Sensor
a. Stand within 10 feet of
your Telo Base Station.
Press and hold the
pairing button for 5
seconds. Watch for the
status indicator light
on the front of the
sensor to blink red,
indicating the sensor
is in pairing mode.
b. Follow the steps on the
mobile app to complete
the pairing process.
Pairing button Status indicator light

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Mounting Your Sensor
Preparing to Mount Your Sensor
a. After pairing your sensor, the next step is to mount it to your door or window. Decide
where on the door or window frame you want the Door and Window Sensor parts to be.
We’ve provided a few placement ideas here.
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b. Take note of the arrows on the Door and Window Sensor and the corresponding
magnet tab. When the door or window is closed, the two arrows should less than
¾ inch apart.
¾

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c. If the pieces won’t be level when the door or window is closed, pick either the small,
medium or large plastic riser to raise the magnet tab to the same level as the sensor.
Mount with Adhesive
Pads (optional)
a. Use a damp cloth to clean
the area where you want
your sensor to be so that the
adhesive pads stick properly.
Front faces are level
(medium)
(small)
(large)

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b. If you haven’t already, replace the sensor’s back
cover. Then, peel one side of the backing off the
included large adhesive pad. Align it with the
recessed area on the back of the sensor and
press firmly.
c. Peel off the other backing paper on the adhesive
pad. Firmly press the newly-exposed adhesive
onto the desired surface for 30 seconds.
d. Use a smaller included adhesive pad on the
magnet tab. Remember to stick it next to the
Door and Window Sensor so that the two arrows
are aligned and ¾ inch or less apart.
Replace the sensor’s back cover
Mount with Screws
(optional)
a. Using the back cover as a
stencil, mark the screw holes
on your door or window frame
with a pencil. If you’re using
the optional anchors, use a
drill to bore holes and place
the anchors in the holes.
b. Take the back cover and
align the screw holes over
the pencil marks (or the
wall anchors). Place the
screws through these
gaps and tighten.
(optional)
(optional)

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c. Once the back cover is secure, place the sensor
onto it.
d. Take one of the risers and use screws to mount
it. When the door or window is closed, make sure
the arrows are less than ¾ inch apart. Slide the
magnet tab into place on top of the riser. If you
don’t want to use screws, you can use one of
the small adhesive tabs.
Mount riser with screwsPlace sensor on back cover Slide sensor down and up to attach to the riser

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Checking battery level
Tap the pairing button to check the battery
level. A long flash on the status indicator
light means that the battery is good. A slow
blink means that the battery is low and
needs replacement.
Status indicator reference
Additional Information
5
Pairing mode – Quick red flashes
Battery good – Long red flash
Battery low – Short red flashes
Software update – Slow red
double flashes
Need Help?
6
Ooma has a wealth of available resources if you need assistance.
Support Articles and User Manuals. Access our comprehensive knowledge
base at support.ooma.com/security
Community Forum.Talk with your fellow Ooma customers and our support
staff at forums.ooma.com
Live Customer Care. Speak with a support specialist at 1-888-629-1284