Opengear OM1200 Series User manual

Operations Manager
User Guide
21.Q1 March 2021

Contents
Copyright © 6
Safety & FCC Statement 7
About This User Guide 9
Installation And Connection 10
Power Connection 11
Dual AC Supply 13
Device Status LEDs 15
Connecting to the Network 17
Serial Connection 18
Cellular Connectivity 19
Reset and Erase 20
Initial System Configuration 21
Default Settings 22
Management Console Connection via CLI 24
Change the Root Password 25
Disable a Root User 27
MONITOR Menu 31
System Log 32
LLDP CDP Neighbors 33
Triggered Playbooks 34
ACCESS Menu 35
Local Terminal 36
Access Serial Ports 37

CONFIGURE Menu 40
Serial Ports 41
Local Management Consoles 45
Lighthouse Enrollment 47
Playbooks 49
PDUs 52
SNMP Alerts 54
SNMP Alerts System - Temperature, Authentication, Configuration 55
SNMP Alerts Power 58
SNMP Alerts Networking (Connection Status) 60
Network Connections 62
Network Interfaces 63
Dual SIM 64
Dual SIM Automatic Failover 70
Network Aggregates - Bonds and Bridges 76
Spanning Tree Protocol 82
IPsec Tunnels 85
Network Resilience 89
OOB Failover 90
IP Passthrough 91
User Management 92
Groups 93
Local Users 96
Remote Authentication 101
RemoteLocal for AAA Server 107
Local Password Policy 110
Services 115
HTTPS Certificate 116
Network Discovery Protocols 118

Routing 119
SSH 120
Unauthenticated SSH to Console Ports 122
Syslog 128
Remote Syslog 130
Session Settings 135
Firewall 136
Firewall Management 137
Interzone Polices 144
Services - Firewall 147
Date & Time 149
Time Zone 150
Manual Settings 151
Automatic Settings 152
System 153
Administration 155
Factory Reset 156
Reboot 157
System Upgrade 158
SNMP 159
SNMP Service 160
SNMP Alert Managers 161
Multiple SNMP Alert Managers 163
Advanced Options 166
Communicating With The Cellular Modem 167
OGCLI Guide 169
Docker 184
Cron 185
Initial Provisioning via USB Key 187

EULA and GPL 189
UI Button Definitions 190

Copyright ©
Opengear Inc. 2020. All Rights Reserved.
Information in this document is subject to change without notice and does not rep-
resent a commitment on the part of Opengear. Opengear provides this document
“as is,” without warranty of any kind, expressed or implied, including, but not limited
to, the implied warranties of fitness or merchantability for a particular purpose.
Opengear may make improvements and/or changes in this manual or in the product
(s) and/or the program(s) described in this manual at any time. This product could
include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes may be incorporated in new editions
of the publication.
COPYRIGHT © 6

Safety & FCC Statement
Safety Statement
Please take care to follow the safety precautions below when installing and oper-
ating the OPERATIONS MANAGER:
lDo not remove the metal covers. There are no operator serviceable com-
ponents inside. Opening or removing the cover may expose you to dangerous
voltage which may cause fire or electric shock. Refer all service to Opengear
qualified personnel.
lTo avoid electric shock the power cord protective grounding conductor must
be connected through to ground.
lAlways pull on the plug, not the cable, when disconnecting the power cord
from the socket.
Do not connect or disconnect the appliance during an electrical storm. Also use a
surge suppressor or UPS to protect the equipment from transients.
FCC Warning Statement
This device complies with Part 15 of the FCC rules. Operation of this device is sub-
ject to the following conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference that may cause undesired oper-
ation.
Proper back-up systems and necessary safety devices should be utilized
to protect against injury, death or property damage due to system failure.
Such protection is the responsibility of the user.
SAFETY & FCC STATEMENT 7

This device is not approved for use as a life-support or medical system.
Any changes or modifications made to this device without the explicit
approval or consent of Opengear will void Opengear of any liability or
responsibility of injury or loss caused by any malfunction.
This equipment is for indoor use and all the communication wiring are lim-
ited to inside of the building.
SAFETY & FCC STATEMENT 8

About This User Guide
This user guide covers the Opengear Operation Manager products, including the
OM2200 family of rack-mountable appliances (available with combinations of up to
48 serial ports and 24 Ethernet ports) and the OM1200 family of small form-factor
appliances (available with combinations up to 8 serial and 8 Ethernet ports).
This manual is up to date for the 20.Q4 November 2020 firmware release. When
using a minor release there may or may not be a specific version of the user guide
for that release. The current Operations Manager user guide can always be found
here.
ABOUT THIS USER GUIDE 9

Installation And Connection
This section describes how to install the appliance hardware and connect it to con-
trolled devices.
INSTALLATION AND CONNECTION 10