Opengear ACM5504-5-G-W-I User manual

ACM5504-5-G-W-I Quick Start (520053-Rev 1.1) Page 1
ACM5504-5-G-W-I
Quick Start Guide
Thank you for purchasing the ACM5504-5-G-W-I appliance. . This Quick Start walks you
through installation and configuration. More details are available in the User Manual
which can be downloaded from http://opengear.com/documentation .
Step1 Check kit contents
ACM5504-5-G-W-I device. One wireless & 3G antenna.
UTP cables. Straight (319014) & crossover (319015)
DB9F-RJ45s. Rack & DIN rail mount tabs. DIO connector
block. 12V DC power pack. Quick Start.
Step 2 Configure the hardware
Attach rubber feet to base and connect any desired mounting tabs
Screw the 3G antenna on to the main CELL (M) connector and screw the wireless
antenna on to the main WIFI (M) connector. If you have purchased a 3G
diversity/GPS antenna (or Wi-Fi antenna), screw it on to CELL A (or WIFI A )
The ACM5504-5-G-W-I works with GSM carriers globally. Your carrier will provide a
SIM card for activating you data plan. Unscrew the SIM card access panel and
insert the SIM card in the bottom SIM slot with contacts facing downward
and the notch to RHS. Then replace the SIM card access panel. Refer User Manual
for multiple SIM installation
Connect the LAN Ethernet port on the rear to your network or directly to a computer
for initial setup. Connect any management LAN devices to the ETHERNET 1-4 ports
Plug your serial console devices into SERIAL 1-4 (all Cisco-straight compatible RJ45
pin-out). Connect your USB devices to the two USB ports
Plug in the green screw terminal block and attach external sensors and DIO
Note: Refer ACM5500-I Addendum for RS422/485 and DIO details
Apply power. The ACM5504-5-G-W-I can now be powered externally by either:
connecting the provided external power pack to the 12VDC barrel socket or
connecting an external 9 to 24 VAC source to the 12VDC barrel socket or
connecting +9V to 30 VDC to DC PWR and GND on the green terminal block
Note: If you ordered the -SDC option you’ll have an external DC-DC
power converter (input voltage +/- 36V DC to 72V DC. The
converter power cable/ connector plugs into the 12VDC socket
The ACM5504-5-G-W-I is ready for activation when the PWR status LED on the front
panel of the unit is lit steady, and the H/B (heartbeat) LED is flashing.

ACM5504-5-G-W-I Quick Start (520053-Rev 1.1) Page 2
Step 3 Connect to the smart appliance
The default LAN IP Address is 192.168.0.1 (subnet mask 255.255.255.0 ). With a web
browser on any computer that is network connected to the ACM5504-5-G-W-I:
Enter https://192.168.0.1 into the address bar
Note: The LAN connected computer must have an IP address in the same network range
(192.168.0.x) as the ACM5504-5-G-W-I. If this is not convenient, you can use the
ARP Ping command to set the IP address. Refer to the User Manual or online FAQ
for details. The ACM5504-5-G-W-I also has DHCP client enabled by default, so it
will automatically accept any network IP address assigned by any DHCP server on
your network. It will then respond at both 192.168.0.1 and its DHCP address
Log in using the default system user name root and the password default. A
Welcome screen listing the basic configuration steps is displayed
It is recommended that you set up a new Administrator user (in the admin group with
full access privileges) and login as this new user for all ongoing administration functions
(rather than continuing as root ).
Select System: Administration. Enter and confirm a new System Password and
click Apply
Step 4 Set up the cellular connection
Select the Internal Cellular Modem tab on the System: Dial menu
Check Enable for Dial-Out Settings and enter the carrier’s APN e.g. for AT&T
(USA) simply enter i2gold , for Telstra (Aust) enter telstra.internet
Note: Your GSM carrier may have provided you with connection details. However, you
generally will only need to enter the supplied APN and leave the other fields blank.
If provided a PIN code you may need to use it to unlock the SIM card
If you need to use alternate DNS servers from those provided by your carrier, check
Override returned DNS Servers and enter the IP of the DNS servers
Check Apply and a radio connection will be established with your cellular carrier.
Verify the cellular connection status:
oThe Connection Status shows Connected in the Failover & Out-of-Band tab on
the Status: Statistics page. You can also check your allocated IP Address

ACM5504-5-G-W-I Quick Start (520053-Rev 1.1) Page 3
oYou can measure the received signal strength RSSI from the Cellular
Statistics tab on the Status: Statistics screen. -99 dbm to -90 dbm is Weak, -
89 dbm to -70 dbm is Medium, -69 dbm or greater is Strong
Note: You can also see the connection status from the CELLULAR LED. OFF is shown
when in reset mode or not powered. When powered, it will go ON and while
searching for service it will flash off briefly every 5sec. Once a radio connection has
been established with your cellular carrier (i.e. after an APN has been properly
configured) the WWAN LED will blink at a rate proportional to traffic signal strength
detected i.e. OFF =Low, Blinking Slow = Low to Medium Blinking Fast = Medium to
High and ON=Strong
Step 5 Default cellular router mode
The default setup is cellular router mode with IP traffic being routed from the appliance’s
Management LAN (ETHERNET) and Wireless Network (WIFI) interfaces, to the Internal
Cellular Modem (CELL). By default, the primary Network Interface (LAN) is not routed.
Routing behavior is controlled by the Network Forwarding settings on System: Firewall.
IP Masquerading settings allow the forwarded networks to hide behind and share the
cellular IP address when routing to external networks.
To directly access the ACM5504-5-G-W-I, it needs a Public IP address. Many carriers offer
corporate mobile data plans with a Public (static or dynamic) IP address directly for an
additional fee, otherwise this service is available through a cellular airtime reseller (MVNO)
and often called an M2M data SIM .
If you have a static Public IP address plan, you can now access the ACM5504-5-G-W-I
using the Public IP Address provided by the carrier. This address is also displayed on
the Failover & Out-of-Band tab on the Status: Statistics page
If you have a dynamic Public IP address plan, then a dynamic DNS (DDNS) can be
configured, refer to the User Manual or online FAQ for setup steps. Once this is done,
you can access the ACM5504-5-G-W-I using the allocated domain name
By default, most carriers offer a consumer grade service that assigns a dynamic Private IP
address to cellular devices. This IP address is masqueraded by the carrier and inbound
connections are blocked.
With such a plan, the Failover & Out-of-Band tab on the Status: Statistics page,
will show your carrier has allocated a Private IP Address (i.e. in the range 10.x.x.x,
172.x.x.x or 192.168.x.x)
To enable inbound access with such a plan, use Call Home with Opengear VCMS or set
up an outbound VPN connection. Refer to the User Manual or online FAQ for details

ACM5504-5-G-W-I Quick Start (520053-Rev 1.1) Page 4
Step 6 Device connectivity
To configure the Wi-Fi AP or Wi-Fi client functionality is configured with the
Wireless Network Interface tab on the System: IP page
To configure serial consoles, the serial port settings, desired protocols and logging
levels need to be set via Serial & Network: Serial Port
Attached USB devices are auto-configured so you can access to USB console ports,
modems or external USB flash (the ACM5504-5-G-W-I also has an internal 4GB
flash)
You may also enable SSH tunneled access through the ACM5504-5-G-W-I to locally
networked devices ( Hosts ) using Serial & Network: Network Hosts
Configure user access to these devices via Serial & Network: Users & Groups
Step 7 Alternate modes and other functions
There are a number of alternate access modes for the ACM5504-5-G-W-I.
One is failover mode.Here the System: IP menu sets the LAN Ethernet Network
Interface (or the Wireless Network client connection) as the main network connection and
Internal Cellular modem is set as the Failover Interface, activated when a network fault is
detected. The cellular connection remains idle in a low power state, and only connecting
to the cellular carrier when primary and secondary ping probes are not successful,
Another alternative is out-of-band (OOB) access mode. Here the cellular connection is
always on, awaiting any incoming access from a remote site wanting to access the
appliance itself or attached managed devices. External access to serial devices and local
services is configured in the Service Access tab on the System: Services page. For
managed network devices, forwarded access is configured by adding Port/Protocol
Forwards on the System: Firewall page, and SDT or SSH tunneled access is
configured by adding Serial & Network: Network Hosts and permitted Users &
Groups.
The ACM5504-5-G-W-I offers many more advanced functions including an Automated
Response, Alerts & Logging facility, management of third party power devices with UPS &
RPC Connections, Serial Port Cascading , external Authentication , VPN, Distributed
Monitoring , Custom Scripting and a Command Line Interface .
Refer to the User Manual for details.
Please register your product to activate the warranty and
to automatically receive advice of future firmware updates. Go
to: http://opengear.com/product-registration.html