Opengear IP-KVM 1001 User manual

USER MANUAL
IP-KVM 1001
KVM over IP Switch
User Manual
Rev: 1.0
April 30th, 2009

KVM over IP User Manual Page 2 of 109
Copyright & Disclaimers
©Opengear Inc. 2009. All Rights Reserved.
In ormation in this document is subject to change without notice and does not represent a commitment on
the part o Opengear. Opengear provides this document “as is,” without warranty o any kind, expressed or
implied, including, but not limited to, the implied warranties o itness or merchantability or a particular
purpose.
Opengear may make improvements and/or changes in this manual or in the product(s) and/or the
program(s) described in this manual at any time. This product might include technical inaccuracies or
typographical errors. Changes are periodically made to the in ormation herein; these changes may be
incorporated in new editions o the publication.
For Warranty & Support in ormation please re er Appendix G
Notice to Users
Proper back-up systems and necessary sa ety devices should be utilized to protect against injury, death or
property damage due to system ailure. Such protection is the responsibility o the user.
This device is not approved or use as a li e-support or medical system.
Any changes or modi ications made to this device without the explicit approval or consent o Opengear will
void Opengear o any liability or responsibility o injury or loss caused by any mal unction.
This equipment is or indoor use and all the communication wirings are limited to inside o the building.
Ma ual Co ve tio s
This manual uses di erent onts and type aces to show speci ic actions:
Note Text presented like this indicates issues to take note of
Text presented like this highlights important issues and it is essential you read
and take head of these warnings
 Text presented with an arrow head indent indicates an action you should take as part o the
procedure
Publishi g history
Date Revisio Update details
April 2009 1.0 Initial release document

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INDEX
1. Product Overview ............................................................................................................... 6
1.1 Introduction .................................................................................................................. 6
1.2 Main eatures ................................................................................................................ 6
2. I stallatio a d Start Up ..................................................................................................... 8
2.1 Package checklist ........................................................................................................... 8
2.2 Product Views ............................................................................................................... 8
2.3 LED indicators and Reset button .................................................................................. 10
2.4 System requirements ................................................................................................... 10
2.5 Hardware installation .................................................................................................. 11
2.6 Cabling the connection to stand-alone computers ....................................................... 11
2.6.1 Stand alone PS/2 ...................................................................................................... 12
2.6.2 Stand alone USB ....................................................................................................... 14
2.6.3 Cascaded connection ................................................................................................ 16
2.7 Cabling the connection to a multi-port KVM switch ..................................................... 17
2.8 When the server is up and running .............................................................................. 19
2.9 When the server is dead .............................................................................................. 19
3. Co figuratio .................................................................................................................... 20
3.1 Initial IP con iguration using psetup ............................................................................. 20
3.1.1 Reset the Super User password ............................................................................. 20
3.1.2 Set up a ixed IP ..................................................................................................... 21
3.1.3 Enable DHCP.......................................................................................................... 21
3.2 Initial IP con iguration using a web browser ................................................................ 23
3.3 Initial IP con iguration using the serial console ............................................................ 24
3.4 Keyboard, mouse and video con iguration ................................................................... 25
3.4.1 IP-KVM keyboard settings ...................................................................................... 25
3.4.2 Remote Mouse Settings ......................................................................................... 25
3.4.3 Automatic mouse speed and mouse synchronization ............................................ 26
3.4.4 Host system mouse settings .................................................................................. 26
3.4.5 Single and Double Mouse Mode ............................................................................ 27
3.4.6 Recommended Mouse Settings ............................................................................. 27
3.4.7 Video Modes ......................................................................................................... 27
4. Usage ................................................................................................................................ 28
4.1 Prerequisites ............................................................................................................... 28
4.1.1 Browser ................................................................................................................. 28
4.2 Logging in and out ....................................................................................................... 29
4.2.1 Log in to the IP-KVM .............................................................................................. 29
4.2.2 Log out rom the IP-KVM ....................................................................................... 31
4.3 The Remote Console .................................................................................................... 32
4.3.1 Main Window o Remote Console ......................................................................... 32
4.3.2 Control Bar o Remote Console .............................................................................. 33
4.3.3 Status Line o Remote Console .............................................................................. 43
5. Me u Optio s ................................................................................................................... 44
5.1 Remote Control ........................................................................................................... 44
5.1.1 KVM Console ......................................................................................................... 45
5.1.2 Telnet/SSH Console................................................................................................ 45
5.2 Virtual Media .............................................................................................................. 48
5.2.1 Drive Redirection ................................................................................................... 49
5.2.2 Virtual Drive .......................................................................................................... 50
5.2.3 CD/DVD Image....................................................................................................... 51
5.2.4 Floppy Disk ............................................................................................................ 56
5.2.5 Creating an Image.................................................................................................. 58
5.2.5.1 Creating a Floppy Image ............................................................................ 58
5.2.5.2 Creating a CD/DVD ISO Image ................................................................... 59

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5.2.6 Making a Drive Redirection .................................................................................... 60
5.3 User Management ....................................................................................................... 64
5.3.1 Change Password .................................................................................................. 64
5.3.2 Users and Groups .................................................................................................. 65
5.4 KVM Settings ............................................................................................................... 66
5.4.1 User Console ......................................................................................................... 66
5.4.2 Keyboard/Mouse ................................................................................................... 70
5.4.3 Video ..................................................................................................................... 71
5.5 Device Settings ............................................................................................................ 72
5.5.1 Network ................................................................................................................ 72
5.5.2 Dynamic DNS ......................................................................................................... 75
5.5.3 Security ................................................................................................................. 77
5.5.4 Certi icate .............................................................................................................. 79
5.5.5 Serial Port .............................................................................................................. 82
5.5.6 Date / Time ........................................................................................................... 84
5.5.7 Event Log ............................................................................................................... 86
5.5.8 Authentication....................................................................................................... 88
5.5.9 USB ....................................................................................................................... 91
5.5.10 Con ig File .......................................................................................................... 91
5.5.11 Authentication ................................................................................................... 92
5.6 Maintenance ............................................................................................................... 94
5.6.1 Device In ormation ................................................................................................ 94
5.6.2 Event log ............................................................................................................... 95
5.6.3 Update Firmware ................................................................................................... 96
5.6.4 Unit Reset .............................................................................................................. 98
5.6.5 Reset to Factory De aults ....................................................................................... 99
6. Adde dum ...................................................................................................................... 102
A. Key Codes ........................................................................................................................ 102
B. Video Modes ................................................................................................................... 103
C. User Role Permissions ...................................................................................................... 103
D. Bandwidth Consumption ................................................................................................. 104
E. Pin-outs o RJ45-DB9F Cable ............................................................................................ 104
F. TCP/UDP Port Numbers .................................................................................................... 105
G. Protocol Glossary ............................................................................................................ 105
H. Regulation In ormation .................................................................................................... 106
I. Service and warranty ........................................................................................................ 107

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F i g u r e s
Figure 2-1 Product View ............................................................................................................... 9
Figure 2-2 Panel View ................................................................................................................. 10
Figure 2-3 3-in-1 Integrated Adapting Local Cable ...................................................................... 10
Figure 2-4 Serial Cable ................................................................................................................ 10
Figure 2-5 Cable Connections (stand-alone, PS/2) ...................................................................... 13
Figure 2-6 Cable Connections (stand-alone, USB) ....................................................................... 15
Figure 2-7 Cable Connections (stand-alone, PS/2) ...................................................................... 16
Figure 2-8 Cable Connections (with a Multi-port KVM Switch).................................................... 18
Figure 4-1 The Internet Explorer displaying the encryption key length ....................................... 29
Figure 4-2 Remote Console Control Bar ...................................................................................... 33
Figure 4-3 Remote Console Options Menu ................................................................................. 34
Figure 4-4 Remote Console Exclusive Mode ............................................................................... 35
Figure 4-5 Remote Console Options Menu:Scaling ..................................................................... 36
Figure 4-6 Remote Console Options Menu:Cursor ...................................................................... 37
Figure 4-7 Video Settings Panel .................................................................................................. 38
Figure 4-8 So t Keyboard ............................................................................................................ 39
Figure 4-9 So t Keyboard Mapping ............................................................................................. 39
Figure 4-10 Remote Console Con irmation Dialog ...................................................................... 40
Figure 4-11 Encoding Compression ............................................................................................ 41
Figure 4-12 Prede ined Compression.......................................................................................... 42
Figure 4-13 Lossy Compression .................................................................................................. 42
Figure 4-14 Encoding Color depth .............................................................................................. 43
Figure 4-15 Status line ................................................................................................................ 43
Figure 4-16 Status line trans er rate ........................................................................................... 43
Figure 5-1 KVM Console ............................................................................................................. 45
Figure 5-2 Telnet Console ........................................................................................................... 47
Figure 5-3 Options o Drive Redirection...................................................................................... 50
Figure 5-4 USB mass storage option ........................................................................................... 51
Figure 5-5 Virtual Media - CD-ROM Image .................................................................................. 51
Figure 5-6 Explorer Context Menu .............................................................................................. 53
Figure 5-7 Share Con iguration Dialog ........................................................................................ 54
Figure 5-8 Virtual Media - Floppy Disk ........................................................................................ 56
Figure 5-9 RawWrite or Windows selection dialog .................................................................... 58
Figure 5-10 Nero selection dialog ............................................................................................... 59
Figure 5-11 Built-in Java Drive Redirection ................................................................................. 60
Figure 5-12 Setting Password ..................................................................................................... 64
Figure 5-13 User Console Setting ................................................................................................ 68
Figure 5-14 Keyboard and Mouse Settings ................................................................................. 70
Figure 5-15 Video Settings .......................................................................................................... 71
Figure 5-16 Network Settings ..................................................................................................... 73
Figure 5-17 Dynamic DNS ........................................................................................................... 75
Figure 5-18 Dynamic DNS Scenario ............................................................................................. 76
Figure 5-19 Device Security ........................................................................................................ 77
Figure 5-20 Chain Rules o IP Filtering ........................................................................................ 78
Figure 5-21 IP Filter Settings ....................................................................................................... 79
Figure 5-22 Certi icate Settings .................................................................................................. 80
Figure 5-23 SSL Certi icate Upload .............................................................................................. 82
Figure 5-24 CSR string ................................................................................................................ 82
Figure 5-25 Serial Port ................................................................................................................ 83
Figure 5-26 Date / Time .............................................................................................................. 85
Figure 5-27 Event Log ................................................................................................................. 86
Figure 5-28 Device In ormation .................................................................................................. 94
Figure 5-29 Connected Users ...................................................................................................... 95
Figure 5-30 Event Log List ........................................................................................................... 95
Figure 5-31 Update Firmware ..................................................................................................... 96
Figure 5-32 Unit Reset ................................................................................................................ 99

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1. Product Overview
1.1 I troductio
Opengear’s KVM-over-IP switch ( re erred to generically in this manual as the IP-KVM) redirects local
keyboard, mouse and video data to a remote administration console. It allows you to control one
or many computers locally at the server site or remotely via the Internet using a standard browser.
You can securely gain BIOS level access to systems or maintenance, support, or ailure recovery
over the Internet. Communication is secured via SSL authentication and encryption. The IP-KVM
can also be used in conjunction with a KVM switch or multiple-server access.
The IP-KVM provides convenient remote KVM access and control via LAN or Internet. It captures,
digitizes and compresses video signal and transmits it with keyboard and mouse signals to and
rom a remote computer. IP-KVM provides a non-intrusive solution or remote access and control.
Remote access and control so tware runs on its embedded processor only but not on
mission-critical servers, so that there is no inter erence with server operation or impact on
network per ormance.
1.2 Mai features
• Manage servers around the world
• Remote KVM (keyboard, video, and mouse) access over IP network or over a modem link
• Local console port or direct analogous access to KVM switch
• Combo (PS2 + USB) Local Console inter aces
• Dual LAN port or Remote Console and easy cascaded wiring
• Dual USB port or Local Console
• Full control under any OS at BIOS level, during boot, or at Blue Screens
• No additional so tware necessary on client console side
• Remote mass storage control and redirection
• Remote control over Java-enabled browsers
• SSL Secure access through certi icate authentication and data encryption
• SSL 256-bit encryption o all transmitted data
• RSA 2048-bit encryption
• Auto-optimize the rame rate and video quality according to the bandwidth availability
• Automatically senses video resolution or best possible screen capture
• High-per ormance mouse tracking and synchronization
• Interwork with most o KVM switches

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• Firmware update via web inter ace
• Rack mountable
Feature Descriptio
Target Server Side
1x Attached 3-in-1 integrated cable and K/V/M connectors (HDDB15 male plus two
mini din 6-pin PS/2 connectors)
1x USB 2.0 mini receptacle
1x RJ-45 Serial Port
Local Co sole Side 1x 3-in-1 VGA connector
(HDDB15 emale)
2x USB type-A connectors
Remote Co sole Side 2x Standard RJ-45 Connectors (LAN ports)
LED I dicators 2x LEDs: Power (red), Ready (green)
Push Butto 1x Reset push button
Video Resolutio up to 2048 x 1536 @60Hz (Local Console)
up to 1600 x 1200 @60Hz (Remote Console)
Protocols TCP, IP, ARP, ICMP, HTTP/HTTPS, SSL, Telnet, DHCP, PPP, SMTP, NTP, DDNS
Security
AES 256-bit encryption or all transmitted data
RSA 2048-bit encryption or authentication
SSHv2
Authe ticatio SSL / Certi icate, RADIUS, LDAP
Virtual Media Floppy/CD/DVD/USB/HD drive redirection
Floppy/CD/DVD/ISO Image redirection
DC Power 12VDC, 1A
Operatio Temperature 0 ~ 50 ℃ (32 ~ 122 ℉)
Humidity 0~80% RH
Housi g Metal
Dime sio (mm) 103 x 87 x 28.5
Weight 1000g

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2. I stallatio a d Start Up
I troductio
This chapter overviews the general installation and con iguration o your IP-KVM and steps through
in detail the physical installation and connection to controlled devices
2.1 Ge eral i stallatio a d co figuratio steps
Step 1 Check kit contents (re er Chapter 2.2)
Step 2 IP-KVM installation and connection to the target server and network (re er Chapter
2.5 - 2.7)
Step 3 Con igure the IP-KVM network settings (re er Chapter 3.1 - 3.3)
Step 4 Con iguring the KVM settings or the Target Server and IP-KVM (re er Chapter 3.4)
2.2 Package checklist
The IP-KVM package consists o the ollowings items:
 The IP-KVM unit
 CD-ROM (so tware utilities and user manual)
 Quick Start Guide
 DC power supply adapter
 3-in-1 Integrated Adapting Local Cable
 USB A-mini cable
 Serial cable (RJ45 to DB9F)
 Rack mounting kit (with brackets and screws)
 Footpads set
2.3 Product Views
The IP-KVM has an attached 3-in-1 Integrated Host Cable to simpli y cable connection. Similarly the
dual LAN ports provides lexibility o cascaded wiring and the palm size orm actor enables lexible
installation.

Figure 2-1 Product View
Power Jack
3-in-1 Integrated KVM Ca le (Host)
Serial Port
3-in-
1 Integrated
Adapting Ca le for
Local Console
Dual USB
2.0 Port for
Local Console
or general
purpose USB devices
Dual LAN Port for
Local Console
USB (Host)
Reset
LEDs

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Figure 2-2 Pa el View
Figure 2-3 3-i -1 I tegrated Adapti g Local Cable
Figure 2-4 Serial Cable
2.4 LED i dicators a d Reset butto
LED
I dicatio
Power RED – on when power applied
Ready Gree -- blinking per second when system is ready
<Ether et>
Ether et Li k/Act/10/100Mbps:
Ora ge -- 10BaseT Ethernet connection established
Gree -- 100BaseT Ethernet connection established
Blinking: data in activity
ON: no data in activity and link connected
A recessed RESET button is located on the rear panel. Press the button to reboot the
IP-KVM unit
2.5 System requireme ts
Hardware
Item Descriptio
Local Host side One Computer or Server or the console port o the KVM switch