Opengear IP-KVM 1001 User manual

USER MANUAL
IP-KVM 1001
KVM over IP Switch
User Manual
Rev: 1.0
April 30th, 2009

KVM over IP User Manual Page 2 of 109
Copyright & Disclaimers
©Opengear Inc. 2009. All Rights Reserved.
In ormation in this document is subject to change without notice and does not represent a commitment on
the part o Opengear. Opengear provides this document “as is,” without warranty o any kind, expressed or
implied, including, but not limited to, the implied warranties o itness or merchantability or a particular
purpose.
Opengear may make improvements and/or changes in this manual or in the product(s) and/or the
program(s) described in this manual at any time. This product might include technical inaccuracies or
typographical errors. Changes are periodically made to the in ormation herein; these changes may be
incorporated in new editions o the publication.
For Warranty & Support in ormation please re er Appendix G
Notice to Users
Proper back-up systems and necessary sa ety devices should be utilized to protect against injury, death or
property damage due to system ailure. Such protection is the responsibility o the user.
This device is not approved or use as a li e-support or medical system.
Any changes or modi ications made to this device without the explicit approval or consent o Opengear will
void Opengear o any liability or responsibility o injury or loss caused by any mal unction.
This equipment is or indoor use and all the communication wirings are limited to inside o the building.
Ma ual Co ve tio s
This manual uses di erent onts and type aces to show speci ic actions:
Note Text presented like this indicates issues to take note of
Text presented like this highlights important issues and it is essential you read
and take head of these warnings
 Text presented with an arrow head indent indicates an action you should take as part o the
procedure
Publishi g history
Date Revisio Update details
April 2009 1.0 Initial release document

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INDEX
1. Product Overview ............................................................................................................... 6
1.1 Introduction .................................................................................................................. 6
1.2 Main eatures ................................................................................................................ 6
2. I stallatio a d Start Up
..................................................................................................... 8
2.1 Package checklist ........................................................................................................... 8
2.2 Product Views ............................................................................................................... 8
2.3 LED indicators and Reset button .................................................................................. 10
2.4 System requirements ................................................................................................... 10
2.5 Hardware installation .................................................................................................. 11
2.6 Cabling the connection to stand-alone computers ....................................................... 11
2.6.1 Stand alone PS/2 ...................................................................................................... 12
2.6.2 Stand alone USB ....................................................................................................... 14
2.6.3 Cascaded connection ................................................................................................ 16
2.7 Cabling the connection to a multi-port KVM switch ..................................................... 17
2.8 When the server is up and running .............................................................................. 19
2.9 When the server is dead .............................................................................................. 19
3. Co figuratio .................................................................................................................... 20
3.1 Initial IP con iguration using psetup ............................................................................. 20
3.1.1 Reset the Super User password ............................................................................. 20
3.1.2 Set up a ixed IP ..................................................................................................... 21
3.1.3 Enable DHCP.......................................................................................................... 21
3.2 Initial IP con iguration using a web browser ................................................................ 23
3.3 Initial IP con iguration using the serial console ............................................................ 24
3.4 Keyboard, mouse and video con iguration ................................................................... 25
3.4.1 IP-KVM keyboard settings ...................................................................................... 25
3.4.2 Remote Mouse Settings
......................................................................................... 25
3.4.3 Automatic mouse speed and mouse synchronization ............................................ 26
3.4.4 Host system mouse settings .................................................................................. 26
3.4.5 Single and Double Mouse Mode ............................................................................ 27
3.4.6 Recommended Mouse Settings ............................................................................. 27
3.4.7 Video Modes ......................................................................................................... 27
4. Usage ................................................................................................................................ 28
4.1 Prerequisites ............................................................................................................... 28
4.1.1 Browser ................................................................................................................. 28
4.2 Logging in and out ....................................................................................................... 29
4.2.1 Log in to the IP-KVM .............................................................................................. 29
4.2.2 Log out rom the IP-KVM ....................................................................................... 31
4.3 The Remote Console .................................................................................................... 32
4.3.1 Main Window o Remote Console ......................................................................... 32
4.3.2 Control Bar o Remote Console .............................................................................. 33
4.3.3 Status Line o Remote Console .............................................................................. 43
5. Me u Optio s ................................................................................................................... 44
5.1 Remote Control ........................................................................................................... 44
5.1.1 KVM Console ......................................................................................................... 45
5.1.2 Telnet/SSH Console................................................................................................ 45
5.2 Virtual Media .............................................................................................................. 48
5.2.1 Drive Redirection ................................................................................................... 49
5.2.2 Virtual Drive .......................................................................................................... 50
5.2.3 CD/DVD Image....................................................................................................... 51
5.2.4 Floppy Disk ............................................................................................................ 56
5.2.5 Creating an Image.................................................................................................. 58
5.2.5.1 Creating a Floppy Image ............................................................................ 58
5.2.5.2 Creating a CD/DVD ISO Image ................................................................... 59

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5.2.6 Making a Drive Redirection .................................................................................... 60
5.3 User Management ....................................................................................................... 64
5.3.1 Change Password .................................................................................................. 64
5.3.2 Users and Groups .................................................................................................. 65
5.4 KVM Settings ............................................................................................................... 66
5.4.1 User Console ......................................................................................................... 66
5.4.2 Keyboard/Mouse ................................................................................................... 70
5.4.3 Video ..................................................................................................................... 71
5.5 Device Settings ............................................................................................................ 72
5.5.1 Network ................................................................................................................ 72
5.5.2 Dynamic DNS
......................................................................................................... 75
5.5.3 Security ................................................................................................................. 77
5.5.4 Certi icate .............................................................................................................. 79
5.5.5 Serial Port .............................................................................................................. 82
5.5.6 Date / Time ........................................................................................................... 84
5.5.7 Event Log ............................................................................................................... 86
5.5.8 Authentication....................................................................................................... 88
5.5.9 USB ....................................................................................................................... 91
5.5.10 Con ig File .......................................................................................................... 91
5.5.11 Authentication ................................................................................................... 92
5.6 Maintenance ............................................................................................................... 94
5.6.1 Device In ormation ................................................................................................ 94
5.6.2 Event log ............................................................................................................... 95
5.6.3 Update Firmware ................................................................................................... 96
5.6.4 Unit Reset .............................................................................................................. 98
5.6.5 Reset to Factory De aults ....................................................................................... 99
6. Adde dum ...................................................................................................................... 102
A. Key Codes ........................................................................................................................ 102
B. Video Modes ................................................................................................................... 103
C. User Role Permissions ...................................................................................................... 103
D. Bandwidth Consumption ................................................................................................. 104
E. Pin-outs o RJ45-DB9F Cable ............................................................................................ 104
F. TCP/UDP Port Numbers
.................................................................................................... 105
G. Protocol Glossary ............................................................................................................ 105
H. Regulation In ormation .................................................................................................... 106
I. Service and warranty ........................................................................................................ 107

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F i g u r e s
Figure 2-1 Product View ............................................................................................................... 9
Figure 2-2 Panel View ................................................................................................................. 10
Figure 2-3 3-in-1 Integrated Adapting Local Cable ...................................................................... 10
Figure 2-4 Serial Cable ................................................................................................................ 10
Figure 2-5 Cable Connections (stand-alone, PS/2) ...................................................................... 13
Figure 2-6 Cable Connections (stand-alone, USB) ....................................................................... 15
Figure 2-7 Cable Connections (stand-alone, PS/2) ...................................................................... 16
Figure 2-8 Cable Connections (with a Multi-port KVM Switch).................................................... 18
Figure 4-1 The Internet Explorer displaying the encryption key length ....................................... 29
Figure 4-2 Remote Console Control Bar ...................................................................................... 33
Figure 4-3 Remote Console Options Menu ................................................................................. 34
Figure 4-4 Remote Console Exclusive Mode ............................................................................... 35
Figure 4-5 Remote Console Options Menu:Scaling ..................................................................... 36
Figure 4-6 Remote Console Options Menu:Cursor ...................................................................... 37
Figure 4-7 Video Settings Panel .................................................................................................. 38
Figure 4-8 So t Keyboard ............................................................................................................ 39
Figure 4-9 So t Keyboard Mapping ............................................................................................. 39
Figure 4-10 Remote Console Con irmation Dialog ...................................................................... 40
Figure 4-11 Encoding Compression ............................................................................................ 41
Figure 4-12 Prede ined Compression.......................................................................................... 42
Figure 4-13 Lossy Compression .................................................................................................. 42
Figure 4-14 Encoding Color depth .............................................................................................. 43
Figure 4-15 Status line ................................................................................................................ 43
Figure 4-16 Status line trans er rate ........................................................................................... 43
Figure 5-1 KVM Console ............................................................................................................. 45
Figure 5-2 Telnet Console ........................................................................................................... 47
Figure 5-3 Options o Drive Redirection...................................................................................... 50
Figure 5-4 USB mass storage option ........................................................................................... 51
Figure 5-5 Virtual Media - CD-ROM Image .................................................................................. 51
Figure 5-6 Explorer Context Menu .............................................................................................. 53
Figure 5-7 Share Con iguration Dialog ........................................................................................ 54
Figure 5-8 Virtual Media - Floppy Disk ........................................................................................ 56
Figure 5-9 RawWrite or Windows selection dialog .................................................................... 58
Figure 5-10 Nero selection dialog ............................................................................................... 59
Figure 5-11 Built-in Java Drive Redirection ................................................................................. 60
Figure 5-12 Setting Password ..................................................................................................... 64
Figure 5-13 User Console Setting ................................................................................................ 68
Figure 5-14 Keyboard and Mouse Settings ................................................................................. 70
Figure 5-15 Video Settings .......................................................................................................... 71
Figure 5-16 Network Settings ..................................................................................................... 73
Figure 5-17 Dynamic DNS ........................................................................................................... 75
Figure 5-18 Dynamic DNS Scenario ............................................................................................. 76
Figure 5-19 Device Security ........................................................................................................ 77
Figure 5-20 Chain Rules o IP Filtering ........................................................................................ 78
Figure 5-21 IP Filter Settings ....................................................................................................... 79
Figure 5-22 Certi icate Settings .................................................................................................. 80
Figure 5-23 SSL Certi icate Upload .............................................................................................. 82
Figure 5-24 CSR string ................................................................................................................ 82
Figure 5-25 Serial Port ................................................................................................................ 83
Figure 5-26 Date / Time .............................................................................................................. 85
Figure 5-27 Event Log ................................................................................................................. 86
Figure 5-28 Device In ormation .................................................................................................. 94
Figure 5-29 Connected Users ...................................................................................................... 95
Figure 5-30 Event Log List ........................................................................................................... 95
Figure 5-31 Update Firmware ..................................................................................................... 96
Figure 5-32 Unit Reset ................................................................................................................ 99

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1. Product Overview
1.1 Itroductio
Opengear’s KVM-over-IP switch (re erred to generically in this manual as the IP-KVM) redirects local
keyboard, mouse and video data to a remote administration console. It allows you to control one
or many computers locally at the server site or remotely via the Internet using a standard browser.
You can securely gain BIOS level access to systems or maintenance, support, or ailure recovery
over the Internet. Communication is secured via SSL authentication and encryption. The IP-KVM
can also be used in conjunction with a KVM switch or multiple-server access.
The IP-KVM provides convenient remote KVM access and control via LAN or Internet. It captures,
digitizes and compresses video signal and transmits it with keyboard and mouse signals to and
rom a remote computer. IP-KVM provides a non-intrusive solution or remote access and control.
Remote access and control so tware runs on its embedded processor only but not on
mission-critical servers, so that there is no inter erence with server operation or impact on
network per ormance.
1.2 Mai features
• Manage servers around the world
• Remote KVM (keyboard, video, and mouse) access over IP network or over a modem link
• Local console port or direct analogous access to KVM switch
• Combo (PS2 + USB) Local Console inter aces
• Dual LAN port or Remote Console and easy cascaded wiring
• Dual USB port or Local Console
• Full control under any OS at BIOS level, during boot, or at Blue Screens
• No additional so tware necessary on client console side
• Remote mass storage control and redirection
• Remote control over Java-enabled browsers
• SSL Secure access through certi icate authentication and data encryption
• SSL 256-bit encryption o all transmitted data
• RSA 2048-bit encryption
• Auto-optimize the rame rate and video quality according to the bandwidth availability
• Automatically senses video resolution or best possible screen capture
• High-per ormance mouse tracking and synchronization
• Interwork with most o KVM switches

KVM over IP User Manual Page 7 of 109
• Firmware update via web inter ace
• Rack mountable
Feature Descriptio
Target Server Side
1x Attached 3-in-1 integrated cable and K/V/M connectors (HDDB15 male plus two
mini din 6-pin PS/2 connectors)
1x USB 2.0 mini receptacle
1x RJ-45 Serial Port
Local Co sole Side 1x 3-in-1 VGA connector (HDDB15 emale)
2x USB type-A connectors
Remote Co sole Side 2x Standard RJ-45 Connectors (LAN ports)
LED I dicators 2x LEDs: Power (red), Ready (green)
Push Butto 1x Reset push button
Video Resolutio up to 2048 x 1536 @60Hz (Local Console)
up to 1600 x 1200 @60Hz (Remote Console)
Protocols TCP, IP, ARP, ICMP, HTTP/HTTPS, SSL, Telnet, DHCP, PPP, SMTP, NTP, DDNS
Security
AES 256-bit encryption or all transmitted data
RSA 2048-bit encryption or authentication
SSHv2
Authe ticatio SSL / Certi icate, RADIUS, LDAP
Virtual Media Floppy/CD/DVD/USB/HD drive redirection
Floppy/CD/DVD/ISO Image redirection
DC Power 12VDC, 1A
Operatio Temperature 0 ~ 50 ℃ (32 ~ 122 ℉)
Humidity 0~80% RH
Housi g Metal
Dime sio (mm) 103 x 87 x 28.5
Weight 1000g

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2. I stallatio a d Start Up
I troductio
This chapter overviews the general installation and con iguration o your IP-KVM and steps through
in detail the physical installation and connection to controlled devices
2.1 Ge eral i stallatio a d co figuratio steps
Step 1 Check kit contents (re er Chapter 2.2)
Step 2 IP-KVM installation and connection to the target server and network (re er Chapter
2.5 - 2.7)
Step 3 Con igure the IP-KVM network settings (re er Chapter 3.1 - 3.3)
Step 4 Con iguring the KVM settings or the Target Server and IP-KVM (re er Chapter 3.4)
2.2 Package checklist
The IP-KVM package consists o the ollowings items:
 The IP-KVM unit
 CD-ROM (so tware utilities and user manual)
 Quick Start Guide
 DC power supply adapter
 3-in-1 Integrated Adapting Local Cable
 USB A-mini cable
 Serial cable (RJ45 to DB9F)
 Rack mounting kit (with brackets and screws)
 Footpads set
2.3 Product Views
The IP-KVM has an attached 3-in-1 Integrated Host Cable to simpli y cable connection. Similarly the
dual LAN ports provides lexibility o cascaded wiring and the palm size orm actor enables lexible
installation.

Figure 2-1 Product View
Power Jack
3-in-1 Integrated KVM Ca le (Host)
Serial Port
3-in-
1 Integrated
Adapting Ca le for
Local Console
Dual USB
2.0 Port for
Local Console
or general
purpose USB devices
Dual LAN Port for
Local Console
USB (Host)
Reset
LEDs

KVM over IP User Manual Page 10 of 109
Figure 2-2 Pa el View
Figure 2-3 3-i -1 I tegrated Adapti g Local Cable
Figure 2-4 Serial Cable
2.4 LED i dicators a d Reset butto
LED I dicatio
Power RED – on when power applied
Ready Gree -- blinking per second when system is ready
<Ether et>
Ether et Li k/Act/10/100Mbps:
Ora ge -- 10BaseT Ethernet connection established
Gree -- 100BaseT Ethernet connection established
Blinking: data in activity
ON: no data in activity and link connected
A recessed RESET button is located on the rear panel. Press the button to reboot the
IP-KVM unit
2.5 System requireme ts
Hardware
Item Descriptio
Local Host side One Computer or Server or the console port o the KVM switch