Opticon SBG-1000 User manual

OptiCon SBG-1000 Quick Start Guide
OptiCon SBG-1000
Quick Start Guide

OptiCon SBG-1000 Quick Start Guide
Regulatory and Safety Notices
Before connecting the Smart Business gateway to the telephone network, you may be required to notify your local
serving telephone company of your intention to use "customer provided equipment.” You may further be required to
provide any or all of the following information:
PSTN line Telephone numbers to be connected to the system
Model name: Smart Business gateway
Local regulatory agency registration number: locally provided
Registered jack: RJ-45
The required regulatory agency registration number is available from your local Aria Technologies Africa
representative.
If the telephone company determines that customer provided equipment is faulty and may possibly cause harm or
interruption in service to the telephone network, it should be disconnected until repair can be affected. If this is not
done, the telephone company may temporarily disconnect your service.
The local telephone company may make changes in its communications facilities or procedures. If these changes
could reasonably be expected to affect the use of the Smart Business gateway or compatibility with the network, the
telephone company is required to give advanced written notice to the user, allowing the user to take appropriate steps
to maintain telephone service.
The Smart Business gateway complies with rules regarding radiation and radio frequency emission as defined by
local regulatory agencies. In accordance with these agencies, you may be required to provide information such as the
following to the end user:
WARNING
This equipment generates and uses R.F. energy, and if not installed and used in accordance with the
Instruction Manual, it may cause interference to radio communications. It has been tested and found to
comply with the appropriate limits for a telecommunication device. The limits are designed to provide
reasonable protection against such interference, when operated in a commercial environment.
Operation of this equipment in a residential area could cause interference, in which case the user, at his
own expense, will be required to take whatever measures may be required to correct the interference.
1. Radio Frequency Emissions:
FCC Compliance statement:
This device complies with Part 15 of the FCC rules. Operation is subject to the following conditions;
(1) This device may not cause harmful interference.
(2) This device may accept any interference received, including interference that may cause undesired operation.
This Equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a different circuit from that to which the receiver is connected.
If problems persist, consult the dealer or an experienced radio/TV technician for help.

OptiCon SBG-1000 Quick Start Guide
Canadian Compliance statement:
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This device complies with Class B limits of Industry Canada. Operation is subject to the following two
conditions;
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
CAUTION:
Any changes or modifications in construction of this device which are not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
European Union Declarations of Conformity:
Aria Technologies Africa (Pty) Ltd. declares that the equipment specified in this document, which bears the
“CE” mark, conforms to the European Union Radio and Telecommunications Terminal Equipment Directive
(R&TTE 1999/5/EC) including,
Electromagnetic Compatibility Directive (2004/108/EEC) and
Low Voltage Directive (2006/95/EEC)
The product fulfills the essential requirements of the harmonized standards shown above.
2. Product Safety Instructions
This product complies with and conforms to the following international Product Safety standards as
applicable:
Safety of Information Technology Equipment, IEC 60950-1, including
Relevant national deviations as listed in Compliance with IEC for Electrical Equipment (IECEE)
Safety of Information Technology Equipment, CAN/CSA-C22.2 No. 60950-1/UL 60950-1
3. Privacy:
This multi-line telephone system (MLTS) implements security and encryption technologies appropriate for
DECT however, privacy of communications may not be ensured when using this telephone.
4. RF Exposure Statement:
This equipment complies with FCC/IC RF radiation exposure limits set forth for an uncontrolled
environment. Use of other accessories may not ensure compliance with FCC/IC RF exposure guidelines.
This device must not be co-located or operating in conjunction with any other antenna or transmitter. The
changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
5. Base Station :
This equipment complies with FCC/IC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20 centimeters
between the radiator and your body.
This system employs a Lithium battery as back-up power for the real-time clock and memory. The battery is not
replaceable in the field. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. Dispose of
used batteries accordance with the manufacturer’s instructions.

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Table of Contents
1 SYSTEM OVERVIEW...........................................................................1
1.1 OptiCon SBG-1000 Network Connection Diagram...................................1
1.2 PSTN Back-up Types...................................................................................2
1.3 Installation of PSTN Back-up......................................................................2
2 INSTALLATION....................................................................................3
2.1 Cell Coverage...............................................................................................3
2.2 General Guidelines......................................................................................3
2.3 Unpacking.....................................................................................................4
2.4 Wall Mounting/ Wiring Arrangement .........................................................5
2.4.1. Wall Mounting............................................................................................................5
2.4.2. Wiring Arrangement...................................................................................................5
3 SPECIFICATIONS................................................................................6
3.1 General Specifications................................................................................6
3.2. System Capacity.........................................................................................7
4 CONNECTIONS....................................................................................8
4.1 Connections .................................................................................................8
4.1.1 Connection for AC/DC adapter...................................................................................8
4.1.2 Connections for LAN/ WAN/ PSTN Back-up..............................................................9
5 FUNCTION BUTTONS / LED ICONS / LEDS...................................12
5.1 Function Buttons / LED Icons / LEDs......................................................12
5.1.1 Function Buttons.......................................................................................................12
5.1.2 LED Icons .................................................................................................................13
5.1.3 LEDs 14
6 STARTING OPTICON SBG-1000......................................................15
6.1 Installation Wizard .....................................................................................15
6.1.1 Step 1: Test Ethernet Link........................................................................................16
6.1.2 Step 2: Analyze Internet Connection Type...............................................................16
6.1.3 Step 3: Setup Internet Connection ...........................................................................17
6.1.4 Step 4: Test Service Provider Connection ...............................................................18
6.1.5 Step 5: Test Internet Connection..............................................................................18
6.1.6 Step 6: Wireless Setup.............................................................................................19
6.1.7 Step 7: Installation Completed..................................................................................21

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7 TROUBLESHOOTING .......................................................................22

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1.1 OptiCon SBG-1000 Network Connection Diagram
OptiCon SBG-1000 (Smart Business Gateway-1000)
OptiCon SBG-1000 is all-in-one multi-service communication solution via single Internet connection for small
businesses.
The following figure shows the components that make up the SBG-1000 system.
Figure 1.1 Network Connection Diagram

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1.2 PSTN Back-up Types
PSTN Back-up functions can be supported with ONLY one of the following daughter board types assembled from the
factory.
Daughter board types for PSTN Back-up Resources Remark
CIU4 installed in OptiCon SBG-1000 4 CO Port CO Interface Unit
In the event of a power failure, the 1st CO port is automatically connected to SLT port as basic so that the system
works for PFT (Power Failure Transfer).
1.3 Installation of PSTN Back-up
PSTN Back-up can be optionally mounted on OptiCon SBG-1000 system.
To install PSTN Back-up board, perform the following Steps:
1. Remove the screws.
2. Open the cover carefully.
3. Install PSTN Back-up board.
Figure 1.2 Board installation
Note: The system must need to reset to Default after PSTN Back-up installation.

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2.1 Cell Coverage
In a typical office environment where there are some obstacles, the coverage area of the OptiCon SBG-1000 cell is
approximately 15 ~ 30 meters. A better coverage distance could be achieved in more open areas. The coverage area
is, however, truly dependent on the office environment characteristics (e.g. construction material of walls, metallic
objects, doors, windows, stair-wells, etc). Other radio equipment such as DECT phones or WIFI equipment could also
affect the coverage area. The coverage area will be unique for each office environment.
2.2 General Guidelines
1. Try to locate the OptiCon SBG-1000 in such a way to maximize the direct line of sight between the wireless
terminals and the OptiCon SBG-1000 antenna.
2. Try to minimize obstructions near the antenna of OptiCon SBG-1000.
3. Where possible, centralize the OptiCon SBG-1000 within the desired coverage area that you intend to cover.
4. In an office environment, consider the office furniture in order to minimize reflection, diffraction and
scattering of the DECT radio waves when you choose the position of the OptiCon SBG-1000.
5. Try not to locate the OptiCon SBG-1000 on top of any steel furniture.
6. Electronic equipment such as a copy machine, a printer or a computer might have an influence on the
coverage area.
7. Try to locate the OptiCon SBG-1000 in an open area as high as possible. Avoid areas such as high traffic
areas, corners and narrow walkways.
8. When moving around while busy on a wireless handset, you may experience degradation in speech quality
(e.g. breaking up of speech). If this happens, rather stand still during the call.

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2.3 Unpacking
Open the box and verify the items shown in the following figure are included:
Figure 2.3 OptiCon SBG-1000 Carton Contents

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2.4 Wall Mounting/ Wiring Arrangement
2.4.1. Wall Mounting
1. Install the wall mount bracket to the wall and drill the hole.
2. Install 3 anchor plugs into the wall.
3. Insert 3 included screws into the 3 anchor plugs.
4. Install the OptiCon SBG-1000 system to the wall mount bracket.
Figure 2.4.1 Wall Mounting
Note: Basically, we recommend the wall mounting installation for better wireless characteristics.
2.4.2. Wiring Arrangement
Figure 2.4.2 Wiring Arrangement

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3.1 General Specifications
3.1.1 Dimension and Weight
ITEM HEIGHT(mm) WIDTH(mm) DEPTH(mm) WEIGHT(g)
OptiCon SBG-1000 System
(with CIU4 Back-up) 34 278 233 842 (895)
3.1.2 Environment
ITEM DEGREES (℃) DEGREES (℉)
Operation Temperature 0~40 32~104
Optimum Operation Temperature 20~26 68~78
Storage Temperature 10~70 32~158
Relative Humidity 0~80% non-condensing
3.1.3 AC/DC Power Adapter
Electrical SPECIFICATION
AC Input 100 ~ 240 Volt AC @50/60Hz, 1A Max.
DC Output DC48V, 0.8A Max., 38.4W
3.1.4 SLT
ITEM SPECIFICATION
Connector RJ-45 Modular Jack
Loop Distance 1.5 km with AWG24
Caller Identification (CID) FSK (ITU-T V.23 or Bell 202) or DTMF (ITU-T Q.23)
Ring Capacity / Frequency 60Vrms (up to 3 REN)/ 25Hz
3.1.5 CO (CIU4)
ITEM SPECIFICATION
Connector RJ-45 Modular Jack
Interface type Loop Start CO, Caller Identification (CID) Detection
3.1.6 Ethernet (LAN port 1 ~ LAN port 8)
ITEM SPECIFICATION
Connector RJ-45 Modular Jack
LAN Interface 10/100 BASE-T (Auto-Negotiation), 10 Mbps or 100 Mbps, IEEE 802.3
Maximum Wiring Distance / Cable 100 m/ 0.328 kft, Category 5 UTP Cable

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3.1.7 Ethernet (WAN port)
ITEM SPECIFICATION
Connector RJ-45 Modular Jack
WAN Interface 10/100/1000 BASE-T (Auto-Negotiation), 10 Mbps or 100 Mbps or
1000 Mbps, IEEE 802.3/ IEEE 802.3ab/ IEEE 802.3az
Maximum Wiring Distance / Cable 100 m/ 0.328 kft, Category 5e UTP Cable for 1000 Mbps
3.1.8 PoE (LAN port 1 ~ LAN port 4 only, LAN port 5 ~ LAN port 8 are not supported)
ITEM SPECIFICATION
Interface Specification IEEE 802.3af (Total PoE Budgets : 20 W)
3.1.9 WiFi
ITEM SPECIFICATION
Interface Specification / Frequency IEEE 802.11 b/g/n (Draft 2.0), 2x2 MIMO, 2.412GHz ~ 2.472GHz
Note: Basically, we recommend the wall mounting installation for better wireless characteristics.
3.1.11 DECT
ITEM SPECIFICATION
Frequency 1,880MHz ~ 1,900MHz for Europe,
1,920MHz ~ 1,930MHz for US
Note: Basically, we recommend the wall mounting installation for better wireless characteristics.
3.1.12 USB
ITEM SPECIFICATION
Interface Specification USB V 1.1 & V2.0, Host Mode
3.2. System Capacity
Extension Trunk
LIP
Phones SLT SIP Phones DECT SIP PSTN Back-up
11 1 6 6 3 4Total
(Basic) 12 7
23 1 6 6 4
N1) or 6 4Total
(Extended) 24 8 or 10
N1) The number of VoIP Trunk when DECT module is enabled.
* PSTN Back-up function using CIU4.
* DECT Specification: 4 Simultaneous Calls, 6 Registrations
* Lock key is required for system capacity extended.

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4.1 Connections
4.1.1 Connection for AC/DC adapter
1. Open the side cover.
2. Connect the plug of AC/DC adapter on the right side of the OptiCon SBG-1000 system.
3. Close the side cover and insert OptiCon SBG-1000 system to the wall mount bracket.
4. Connect the plug of power cord to a wall outlet.
Figure 4.1.1 Connection for AC/DC Adapter

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4.1.2 Connections for LAN/ WAN/ PSTN Back-up
4.1.2.1 Port Definition – Right Side
The following figure shows for port connections.
Figure 4.1.2 Connections for LAN/ WAN/ PSTN Back-up
Pin Assignment for Ethernet (LAN)
LAN port
CONNECTOR PIN NUMBER NO. SIGNAL NAME FUNCTION
4,5,7,8 Reserved
1 TX+ Transmit Data
2 TX- Transmit Data
3 RX- Receive Data
RJ45
6 RX+ Receive Data
Note: OptiCon SBG-1000 has 4 PoE ports for LAN1 ~ LAN4. (Total PoE Budgets : 20W).
Pin Assignment for Ethernet (WAN)
WAN port
CONNECTOR PIN NUMBER NO. SIGNAL NAME FUNCTION
1 DA_P Positive Data A
2 DA_N Negative Data A
3 DB_P Positive Data B
4 DC_P Positive Data C
5 DC_N Negative Data C
6 DB_N Negative Data B
7 DD_P Positive Data D
RJ45
8 DD_N Negative Data D

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Pin Assignment for SLT
SLT port (MJ1-1)
CONNECTOR PIN NUMBER NO. SIGNAL NAME
1 N/A
2, 3 N/A
4 Basic SLT_RING
5 Basic SLT_TIP
RJ45
6, 7, and 8 N/A
Pin Assignment for Relay Contact and Alarm Detection
MISC port (MJ2-1)
CONNECTOR PIN NUMBER NO. SIGNAL NAME
1 RELAY-TIP
2 RELAY-RING
3, 4, 5, and 6 N/A
7 ALARM-TIP
RJ45
8 ALARM-RING
Pin Assignment for PSTN Back-up
LINE 1 / LINE 3 (MJ1-2)
CONNECTOR PIN NUMBER NO. SIGNAL NAME FUNCTION
1 & 2 N/A
3 CO3-R CO3-RING
4 CO1-R CO1-RING
5 CO1-T CO1-TIP
6 CO3-T CO3-TIP
RJ45
7 & 8 N/A
LINE 2 / LINE 4 (MJ2-2)
CONNECTOR PIN NUMBER NO. SIGNAL NAME FUNCTION
1 & 2 N/A
3 CO4-R CO4-RING
4 CO2-R CO2-RING
5 CO2-T CO2-TIP
6 CO4-T CO4-TIP
RJ45
7 & 8 N/A
4.1.2.2 Pin Assignment for CIU4
Figure 4.1.3 Pin Assignment for CIU4

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4.1.2.3 Port Definition – Left Side
The following figure shows for USB connection.
Figure 4.1.3 Connection for USB
USB port
CONNECTOR PIN NUMBER NO. SIGNAL NAME
1 GND
2 D+
3 D-
USB Type A
4 VBUS (+5V)
Example for USB port
Figure 4.1.4 Example for USB port
4 3 2 1

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5.1 Function Buttons / LED Icons / LEDs
5.1.1 Function Buttons
The following figure shows for button functions.
Figure 5.1.1 Function buttons
OptiCon SBG-1000 has 3 function buttons.
Buttons Functions Remark
WPS (WiFi Protected Setup) Simple WiFi Configuration Refer to CD manual for more detail
Reset System Reset
Reset to defaults Database Clear Refer to CD manual for more detail
Note:
. WPS button is used to simplify the process of configuring security on wireless networks.
. Reset to defaults button is used for clearing OptiCon SBG-1000’s database only when pressed more than 5
seconds.

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5.1.2 LED Icons
The following figure shows for the Icons on the top of OptiCon SBG-1000.
Figure 5.1.2 LED Icons
Icons Functions Remark
Power
(Blue) Power Connection On – Connected Off or Blink – Abnormal or not connected
WAN
(Pure Green) WAN Connection On – Connected Off or Blink – Abnormal or not connected
WiFi
(Pure Green) WiFi Status On – Normal Off – Abnormal
Blink – WPS Operation
IP-PBX
(Pure Green) iPECS Call Processing Blink – Normal On or Off - Abnormal

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5.1.3 LEDs
The following figure shows for LED functions.
Figure 5.1.3 LEDs
5.1.3.1 LEDs for Ethernet (WAN)
LED Indication (WAN port)
LED DESCRIPTION
Orange Color Activity Status LED – Blink : Active, ON : Idle
Green Color Link Status LED – ON : Link OK, OFF : No Link
5.1.3.2 LEDs for Ethernet (LAN)
LED Indication (LAN ports)
LED DESCRIPTION
Orange Color Speed Status LED – ON : 100Mbps, OFF : 10Mbps
Green Color Link Status LED – ON : Link OK, OFF : No Link,
Blink : Data Transfer

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6.1 Installation Wizard
The installation wizard is the first and foremost configuration procedure, which automatically diagnoses your network
environment and configures its components. It is a step-by-step procedure that guides you through establishing an
Internet connection, a wireless network, and helps you to subscribe for different services. The wizard progress box,
located at the right hand side of the screen, provides a monitoring tool for its steps during the installation progress.
Figure 6.1 Welcome to OptiCon SBG-1000 Installation Wizard
1. To start the installation wizard, perform the following: Select the desired language and click ‘Next’ to continue.
The ‘Login Setup’ screen appears.
Figure 6.2. Login Setup
2. Enter a valid email address. It will be used by your service provider for sending you important service
information.
3. The ‘User Name’ field is auto-completed by the username part of your email address. You can enter another
username, which may only consist of letters and numbers.
4. Enter a password, and retype it in the next field to verify its correctness.
Note: It is recommended to write down your login details on a piece of paper, and store it in a safe place.
5. Click ‘Next’. The wizard is now ready to begin your gateway’s configuration.
6. Click ‘Next’. The wizard procedure will commence, performing the steps listed in the progress box
consecutively, stopping only if a step fails or if input is required. The following sections describe the wizard