Option Audio CloudGate Guide

CloudGate
Technical documentation
Copy taken from CloudGate Universe on: 13/09/2013

Table of contents
User Guide ................................................................................................................................................. 1
Introducing the CloudGate ...................................................................................................................... 2
Base Unit Hardware ........................................................................................................................... 4
Expansion Cards ................................................................................................................................. 6
Custom Developer Images .................................................................................................................. 9
Provisioning Server ........................................................................................................................... 10
Network Interfaces ........................................................................................................................... 11
Installing the CloudGate ....................................................................................................................... 13
Attaching the Antennas .................................................................................................................... 15
Installing the SIM ............................................................................................................................. 16
Activating the CloudGate .................................................................................................................. 17
Powering On the CloudGate ............................................................................................................. 21
Selecting a Wireless Provider ........................................................................................................... 22
Installing Expansion Cards ............................................................................................................... 25
Mounting the CloudGate ................................................................................................................... 27
Configuring the Base Unit ..................................................................................................................... 29
Logging On to the Base Unit ............................................................................................................ 31
Home Tab .......................................................................................................................................... 32
Ethernet Tab ..................................................................................................................................... 35
3G Connection Tab ........................................................................................................................... 39
Firewall Tab ...................................................................................................................................... 47
Connection Persistence .................................................................................................................... 52
Provisioning Tab ............................................................................................................................... 55
System Tab ....................................................................................................................................... 57
Configuring Expansion Cards ................................................................................................................ 64
Configuring the Wi-Fi Card ............................................................................................................... 65
WLAN Access Point Tab ............................................................................................................... 66
WLAN Client Tab .......................................................................................................................... 70
Hardware Guide ...................................................................................................................................... 74
Mechanical Drawings ............................................................................................................................ 75
IP-65 requirement ............................................................................................................................. 77
Front and Back Panels .......................................................................................................................... 79
LED Descriptions ................................................................................................................................... 82
Main Board Specifications .................................................................................................................... 84
Expansion Card Specifications .............................................................................................................. 86
Wi-Fi Card Specifications CG2101 ................................................................................................... 87
Low Cost Serial Card Specifications ................................................................................................. 88
Industrial Serial Card Specifications ................................................................................................ 90
Basic Ethernet Switch Specifications ............................................................................................... 91
PoE Ethernet Switch Specifications ................................................................................................. 93
Developer Card Specifications .......................................................................................................... 95
RF Specifications ................................................................................................................................... 96
Antenna Recommendations ............................................................................................................ 100
Ethernet Specifications ....................................................................................................................... 102
Environmental Specifications .............................................................................................................. 105
Power Requirements ........................................................................................................................... 106
Internal Power Circuits ................................................................................................................... 108
SIM Card Requirements ...................................................................................................................... 110
Certification and Operator Approvals ................................................................................................. 111
Provisioning Server Guide .................................................................................................................. 114
Introducing the Provisioning Server ................................................................................................... 115
Creating an Account ............................................................................................................................ 116
Activating a CloudGate Using the Provisioning Server ....................................................................... 118

Logging on to the Provisioning Server ................................................................................................ 121
Editing Your User Profile .................................................................................................................... 122
Quick Tour ........................................................................................................................................... 124
Updating Devices ................................................................................................................................ 127
Displaying and Sorting the Device List ........................................................................................... 128
Setting the Check-In Frequency ..................................................................................................... 130
Enabling Automatic Update ............................................................................................................ 132
Disabling Automatic Update ........................................................................................................... 134
Changing the Device Name and Description .................................................................................. 135
Deactivating Devices ...................................................................................................................... 136
Managing Images ................................................................................................................................ 137
Managing CloudGate Firmware ...................................................................................................... 138
Managing Developer Images .......................................................................................................... 139
Managing Configurations ............................................................................................................... 140
Uploading a Config File .............................................................................................................. 142
Managing Gobi Firmware ............................................................................................................... 144
Downloading Images ....................................................................................................................... 145
Managing Groups of Devices ............................................................................................................... 147
Creating Groups .............................................................................................................................. 148
Adding Devices to a Group ............................................................................................................. 150
Creating a Device Template ............................................................................................................ 151
Displaying Group Content ............................................................................................................... 154
Managing Users and Group Administrators ................................................................................... 155
Assigning Users to a Group ........................................................................................................ 156
Creating a Group Admin ............................................................................................................ 158
Removing Users from a Group ................................................................................................... 159
Troubleshooting ................................................................................................................................... 160
Priority Order Between Remote Login, DMZ, and Port Forwarding Rules ......................................... 161
When Do Automatic Updates Occur? .................................................................................................. 163
Why Does the Page Display Incorrectly? ............................................................................................. 165
Licenses ................................................................................................................................................. 166

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User Guide
Welcome!
The CloudGate User Guide explains how to install and activate your CloudGate base unit, install
custom expansion cards, and configure your device for use.
This guide is designed for:
Distributors
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System integrators
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Field engineers
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CloudGate hardware specifications and technical information are available in the Hardware Guide.
Information about deploying CloudGate firmware, configuration and software updates is available in
the Provisioning Server Guide.
Option also licences the CloudGate design to third party hardware and software developers who want
to create custom expansion cards and software images for specific needs. For information on the
developer program, contact Option Customer Support.

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Introducing the CloudGate
The CloudGate M2M Gateway from Option provides LAN to WWAN routing and GPS functionality in a
simple, cost-effective base unit. The CloudGate can be configured locally or remotely from a PC,
tablet, or smartphone, and is certified on all major U.S. cellular operators (CDMA/EvDO and
WCDMA/HSPA+).
With two expansion card slots for additional radio and wired interfaces, customizable software and
configuration images, and a cloud-based provisioning system, the CloudGate is a flexible, intelligent
platform for wireless M2M connectivity.
Base Unit Design
The CloudGate base unit design features LAN-to-WWAN and GPS interfaces and advanced error
detection and repair watchdogs. When a component or software process loses connectivity, the
device automaticaly resets or repowers itself. You can also schedule the device to reset at specific
intervals to ensure daily, error-free operation.
Finally, CloudGates can be monitored and provisioned remotely, which vastly reduces the technician
time on site, and enables firmware updates and new software features to be deployed quickly and
efficiently.
Expansion Slots
To expand the capabilties of the base unit, you can add up to two expansion cards and deploy
customized software, or developer images. Option offers several expansion cards with Wi-Fi and Serial
interfaces and a hardware development kit for system integrators to develop their own cards. Likewise,
a software development kit is available to partners who need custom software for a site-specific
application.
For more information on the CloudGate developer program, contact Option Customer Support.
Feature Overview
Reliability and Security
Software and hardware watchdogs continually monitor for loss of connectivity and will repair the
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problem if detected

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Software and configuration images are protected with digital signatures
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Secure, redundant firmware and configuration images ensure the unit can revert to previous working
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settings if a problem is detected
Management functions are protected by certificate or password and applied over encrypted links
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Flexibilty
Two hardware expansion slots allow for additional radio and/or wired interfaces
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Expansion cards are designed with board-edge connectors for easy installation and replacement in
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the field
Hardware and software development kits are available to partners for developing custom expansion
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cards and software images
Provisioning
Cloud-based Provisioning Server allows for efficient deployment of firmware, configuration file and
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developer image updates to mutliple CloudGates at once
More Resources
Product Specifications
Introduction Video
CloudGate Datasheet (US)
CloudGate Datasheet (WCDMA)

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Base Unit Hardware
The mechanical housing for each base unit is identical. The bottom front and bottom back panels can
be customized to accomodate different expansion cards and interfaces. Internally, the main board is
also identical and is designed around a WWAN module and Ethernet interface.
The base unit incorporates two hardware expansion slots for additional radio and wired interfaces.
Option offers a range of expansion cards but also licenses the expansion card format and connector
details so that third parties can design their own expansion cards to fit specific needs.
The CloudGate base unit consists of:
Light weight aluminum housing with DIN rail and wall mounting options
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Customizable bottom front and bottom back panels
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Two SMA-type antenna interfaces: WWAN Main and WWAN Div/GPS
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WLAN, GPS, System, and WWAN LEDs showing system status and signal strength
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10/100 MB/s RJ-45 Ethernet interface
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9-33 VDC power in with Micro-Fit™, dual row, 4-circuit connector
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Two hardware expansion slots for additional radio or wired interfaces
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Internal main board with WWAN module, Ethernet interface and GPS
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Freescale i.MX280 450MHz Processor
❍
64 MB Ram
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128 MB Flash
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GTM68X WWAN module
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Base Unit Versions
Two versions of the base unit exist:
CG0192
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Contains the GTM689 which can handle CDMA/EVDO and WCDMA technology.
❍
Used in the U.S. and Canada and has the correct certification and approvals for these countries.
❍
CG0112
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Contains the GTM681 which can handle only WCDMA technology.
❍
Used in Europe and has the correct certification and approvals for these countries.
❍
Related Topics
Expansion Cards
Mounting the CloudGate
Mechanical Drawings
Front and Back Panels

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Expansion Cards
Option offers a several expansion cards. For custom solutions, Option also licenses a hardware
development kit. Third parties can design their own expansion cards to fit specific needs.
The expansion cards offered by Option include:
Wi-Fi expansion card (CG2101)
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Low cost serial card (CG1101)
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Industrial serial card (CG1102)
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PoE Ethernet switch (CG1103)
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Basic Ethernet switch (CG1104)
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Developer card (CG1105)
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Wi-Fi Expansion Card - CG2101
Provides 802.11abgn
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Simultaneous Access Point and Station mode for providing service or connection as a wireless LAN
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Failover to Wi-Fi client for WAN connectivity
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Dual SSID
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Low Cost Serial Card - CG1101

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Provides a single RS-232, 921.6Kbaud maximum speed.
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Industrial Serial Card - CG1102
One RS-232 port with 921.6 Kbaud maximum speed.
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2 KV isolated RS-485 serial port, 921.6 kbaud, full duplex or half duplex; 2 wire or 4 wire with switchable
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termination.
Basic Ethernet Switch - CG1104
4-port 10/100Base-T
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µSD card
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PoE Ethernet Switch - CG1103