ORBCOMM ST 9100 User manual

© ORBCOMM®
ST 9100
Installation Guide
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Dec 2019

ST 9100 - INSTALLATION GUIDE
LEGAL NOTICE
This documentation is owned by ORBCOMM®and protected by applicable copyright laws and international treaty
provisions. Other copyrighted names used are the property of their respective owners. Therefore, you must treat this
documentation like any other copyrighted material. This publication, or any part thereof, may not be reproduced or
transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, storage in an
information retrieval system, or otherwise, without prior written permission by ORBCOMM, Inc. 395 W Passaic Street,
Suite 325, Rochelle Park, NJ 07662 USA Phone [phone]. The information in this document is for information
purposes only and contains technical information and descriptions of the ORBCOMM product(s) and is subject to
change without notice. No warranty or representation, express or implied, is made with respect to its contents.
TRADEMARK NOTICE
The ORBCOMM name and the ORBCOMM logo are registered trademarks of ORBCOMM.
INMARSAT, the Inmarsat logo and IsatData Pro are trademarks of Inmarsat used under license by SkyWave (an
ORBCOMM company). Inmarsat is not responsible for the operation and regulatory compliance of the products and
services referred to in this document that connect to the Inmarsat system.
EXPORT CONTROL STATEMENT
The contents of this document, in whole or in part, shall not be exported from the United States, which export shall
include, but not be limited to, transmittal to any non-U.S. citizen wherever said person is located, except in
accordance with all United States laws and regulations relating to exports and to all administrative acts of the U.S.
Government pursuant to such laws and regulations. Diversion, re-export or transshipment of the contents of this
document, in whole or in part, contrary to U.S. law is also strictly prohibited.
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CONTACT INFORMATION
Visit ORBCOMM Online
www.ORBCOMM.com
Contact Customer Support
[e-mail]
+1.613.836.2222
Headquarters
395 W Passaic Street, Suite 325
Rochelle Park, NJ 07662 USA
Tel: [phone]
Fax: [phone]
Email: [e-mail]
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TABLE OF CONTENTS
Legal Notice 2
Trademark Notice 2
Export Control Statement 2
Contact Information 3
Contact Customer Support 3
TABLE OF CONTENTS 4
List of Figures 6
List of Tables 6
Preface 7
Purpose 7
Notation 7
Reference 7
Battery Safety Warnings 7
1 Installation 9
1.1 Getting Started 9
1.2 Prepare for the Installation 9
1.2.1 Shipping Box Contents 9
1.2.2 Additional Materials 9
1.2.3 Required Tools 10
1.2.4 Transceiver Identification 10
1.2.5 Install the SIM Card 10
1.2.5.1 Reset Button 12
1.2.5.2 LED Location and Operation 13
1.2.5.3 LED User Control 13
1.3 Determine a Suitable Mounting Location 14
1.3.1 Standard Satellite Antenna Mounting Guidelines 14
1.3.2 Cellular Antenna Mounting Guidelines 15
1.4 Mount the Antennas 15
1.4.1 Screw Mount 15
1.4.2 Cable Tie Mount 16
1.4.2.1 Side Connector Mount 16
1.4.2.2 Bottom Connector Mount 16
1.4.3 Cellular Antenna 19
1.5 Route the Main Cable 19
1.5.1 Protect the Cables and Cable Connectors 20
1.6 Connect the Cables and Mount the ST 9100 21
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1.6.1 Connect the Cables 21
1.6.2 Mount the Transceiver 22
1.7 Connect to Power 23
1.7.1 CAN bus Connection 24
1.8 (Optional) Attach the Terminal Shroud 24
1.8.1 Disconnect the FAKRA Connector 26
1.9 Register the Terminal 27
1.9.1 Activate the Terminal 27
1.10 API 28
APPENDIXA Troubleshooting the Terminal 29
A.1 Terminal Does Not Register or Report 29
APPENDIXB Satellite Antenna Dimensions 30
APPENDIXC Transceiver Dimensions 31
APPENDIXD Terminal Shroud Dimensions 32
APPENDIXE PIN Connections 33
APPENDIXF Cleaning Instructions 35
APPENDIXG Blunt-Cut Cable 36
APPENDIXH Field Installable Connector 38
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LIST OF FIGURES
Figure 1: Remove SIM Card Door 11
Figure 2: Remove any Existing SIM Card 11
Figure 3: Sample SIM Card Orientation 11
Figure 4: SIM Card Installed 12
Figure 5: LED Location 13
Figure 6: Antenna Cable Bend Radius 15
Figure 7: Drill Mounting Hole 17
Figure 8: Attach Cable to Transceiver 18
Figure 9: Apply Silicone to Hole in Asset 18
Figure 10: Sample Cellular Mounting Locations – automobile example 19
Figure 11: Sample Cable Placement in a Vehicle Cab 20
Figure 12: Cable Management 21
Figure 13: Terminal Shroud 25
Figure 14: Disconnecting the FAKRA Connector from the Transceiver Unit 27
Figure 15: Transceiver Top View 31
Figure 16: Transceiver Side View Dimensions 31
Figure 17: Terminal Shroud Top View 32
Figure 18: Terminal Shroud Side View 32
Figure 19: Cable View of Connector 33
Figure 20: Cable View of Connector 36
Figure 21: Transceiver View of Connector 36
Figure 22: ST 9100 Field Installable Connector 38
Figure 23: Connector Front View 38
LIST OF TABLES
Table 1: Electrical Pin Assignment 33
Table 2: Blunt-Cut Cable Electrical Pin Assignment 37
Table 3: ST 9100 Field Installable Connector Details 38
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PREFACE
Purpose
This document is as an overview of the installation procedures for the ST 9100 terminal.
Note: This is a Beta Trial document. Information in this document is subject to change.
Notation
A terminal consists of a transceiver unit plus antennas.
Hardware components, labels, and figures in this document might not be exactly as shown and are subject to change
without notice.
CAUTION: This safety symbol warns of possible hazards to personnel, equipment, or both. It includes hazards
that will or can cause personal injury, property damage, or death if the hazard is not avoided.
Note: A note indicates information with no potential hazard. A note indicates points of interest or provides
supplementary information about a feature or task.
Numbered lists indicate a series of steps required to complete a task or function.
Bulleted lists highlight information where order or sequence is not crucial.
Reference
The content of the following documents might be useful in conjunction with this guide. These documents are
available from the downloads section at support.skywave.com guide or from the ORBCOMMDeveloper Toolkit (ODT),
which is also available from the website.
Document names and numbers are subject to change, or be discontinued, without notice.
[N210] IsatData Pro Gateway Web Service 2 User Guide
[N206] MTWSCellular Protocol
[T404] LSF Developer Guide FW v4.x
[T405] IsatData Pro Service APIRef FW v4.x.x
[T413] ST 9100 Hardware Guide
Battery Safety Warnings
CAUTION: Do not short circuit or expose the battery to temperatures above the maximum rated temperature.
CAUTION: Always follow local disposal guidelines to properly dispose of the Lithium-ion battery and the
device.
CAUTION: Store in a cool, well ventilated area. Elevated temperatures can result in shortened battery life.
CAUTION: DO NOT replace the battery. Changing the battery without ORBCOMM’s permission could violate
regulatory conformity.
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CAUTION: DO NOT throw the internal battery or the device into fire.
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1 INSTALLATION
The following section contains recommended installation guidelines for the Solution Provider (SP). These
recommendations should be incorporated into installation guidelines for end users.
CAUTION: The installer is responsible for following all safety guidelines during product installation. Refer to
the Preface section for details.
The terminal uses very low power during transmission and therefore presents no radiation hazard during normal use,
installation, testing, and troubleshooting.
1.1 Getting Started
Getting the ST 9100 ready for operation requires doing the following:
1. Prepare for the installation (Section 1.2)
2. Determine a suitable mounting location (Section 1.3)
3. Mount the antennas (Section 1.4)
4. Route the main cable (Section 1.5)
5. Connect the cables and mount the ST 9100 (Section 1.6)
6. Connect to power (Section 1.7)
7. (optional) Attach the terminal shroud (Section 1.8)
8. Register the terminal (Section 1.9)
1.2 Prepare for the Installation
Check that you have the items and tools listed below before installing the terminal.
1.2.1 Shipping Box Contents
Unpack the contents of the shipping boxes, and then use the list below as a guide to check that you received the
items you ordered.
lST 9100 (p/n ST9100-D01 for use in the Americas, and ST9100-C01 for use outside of the Americas)
lPower and I/O connector (p/n ST101096) or blunt cut cable assembly (p/n ST101062-002)
lCellular antenna with FAKRA connector (p/n ST101066-001)
lSatellite antenna with FAKRA connector (p/n ST901065-AFA standard antenna, ST901066-AFA low elevation
antenna)
lTerminal shroud (optional - p/n ST101014-001)
1.2.2 Additional Materials
You might require some of the following materials to install a transceiver. These materials do not ship with the
terminal:
lSIM card (Refer to section 1.2.5 for SIM card procurement and installation)
lCable ties as a mounting option for the transceiver
If fastening the transceiver unit and the antenna to a mounting surface, you require:
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lQty. 4 - #8 stainless steel fasteners (for the transceiver or the terminal shroud)
lQty. 4 - M4 stainless steel fasteners (for the satellite antenna)
Refer to APPENDIXG for details regarding the blunt cut cable.
1.2.3 Required Tools
You may require the following tools to install a terminal:
lDrill and drill bit
l#1 and #2 Philips screwdriver or Hex head socket
1.2.4 Transceiver Identification
Each transceiver has a unique mobile ID used to register it on the IsatData Pro network. This is a 15-digit
alphanumeric identifier in the format NNNNNNNNSKYXXXX for satellite-cellular transceivers or an International
Mobile Station Equipment Identity (IMEI) 15-digit identifier for cellular transceivers. The mobile ID is located on the
bottom of the transceiver and on the shipping box. The IMEI number is located near the mobile ID.
1. Record the mobile ID for future reference.
Note: ORBCOMM might activate transceivers on the network prior to or after shipping based on the
Purchaser (SP) agreement.
2. Provide the IMEI 15-digit number to your cellular Service Provider if using the cellular capabilities.
1.2.5 Install the SIM Card
The transceiver includes two embedded SIM cards and provides the option of installing a third, optional, SIM card. To
use the cellular capabilities of this transceiver you must install a SIM card. You may need to purchase a SIM card,
activated for use with a cellular network, from a Service Provider serving the area where the transceiver operates. The
SIM card must support operation on 1.8 V or 3 V. The transceiver does not support 5 V SIM cards. You might want to
record the SIM card’s ICCID number.
The SIM door has a hook that prevents removal of the door when the transceiver is mounted to an asset with screws.
1. If connected, disconnect the power connector from the power source.
CAUTION: Never insert or remove the SIM card if there is power to the transceiver. Transceivers with a
backup battery might still be powered on if the power connector is disconnected from the
transceiver. In this case, it is recommended that the transceiver be powered off locally using
the shutdown command [T405] at the shell prompt, or by sending an over-the-air powerOff
message (SIN 17, MIN 1) [T405]. The transceiver automatically wakes up when the power
connector is reconnected.
2. Remove the SIM card door (Figure 1).
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Figure 1: Remove SIM Card Door
3. Push and release any existing SIM card (Figure 2) to remove it from the SIM holder.
Figure 2: Remove any Existing SIM Card
4. Insert the SIM card, circuit up and the notch facing away from you and to the left (Figure 3).
Figure 3: Sample SIM Card Orientation
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5. Push gently until the card is all the way in (Figure 4).
Figure 4: SIM Card Installed
6. Replace the SIM card door.
Note: Ensure that the screws are fully seated / bottomed out. Failure to do so could result in water getting in
the transceiver.
7. Reconnect any cables you removed earlier and connect to external power.
8. Contact your cellular data solution provider to ensure your SIM card is operational.
1.2.5.1 Reset Button
CAUTION: Transceivers with a backup battery might still be powered on if the power connector is
disconnected from the transceiver. In this case, it is recommended that the transceiver be
powered off locally using the shutdown command [T405] at the shell prompt, or by sending an over-
the-air powerOff message (SIN 17, MIN 1) [T405]. The transceiver automatically wakes up when
the power connector is reconnected.
To access the transceiver reset button,
1. Disconnect the transceiver from a power source and remove the SIMcard door.
Note: If the transceiver has a shroud, you must remove this before you can access the SIM card door.
2. Press the reset button.
3. Reattach the SIMcard door.
Note: Ensure that the screws are fully seated / bottomed out. Failure to do so could result in water getting in
the transceiver.
4. Reapply power to the transceiver. You may also need to reattach the terminal shroud.
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1.2.5.2 LED Location and Operation
The transceiver has four visible LEDs (Figure 5) to indicate status.
Figure 5: LED Location
Sensor Indicates whether the terminal is receiving sensor data, or if paired with a sensor.
Cellular Indicates cellular communications status.
Satellite Indicates satellite communications status.
Power Indicates that the transceiver has external power.
1.2.5.3 LED User Control
After power on and ignition, you can control the LED by configuring the LED Control property to 1. The firmware
supports a function call (ledControl) that defines this operation. You can specify on time (msec), period (msec), and
number of repetitions (0 - 65535 where 0 signifies repeat forever).
This function allows a user service to flash the LED over a short period of time. The user service is responsible for
repeating this short pattern over a longer period. As an example, using the connection offline case from the previous
section, the LED control API allows a user service to flash the LED four times; the service is responsible for setting a
timer allowing it to restart this pattern every 30 seconds [T405].
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1.3 Determine a Suitable Mounting Location
Before installing the transceiver, consider the important guidelines provided below.
CAUTION: Most users install the ST 9100 in a vehicle. It is very important for installers to install the ST 9100 in
a safe and secure way to avoid danger or damage to persons or property.
CAUTION: Do not mount or operate near flammable gases or fumes.
lMount indoors, inside a vehicle, or in an area protected from environmental elements. If mounting outdoors,
use a terminal shroud.
lFasten the transceiver securely so that it is not loose and does not move easily.
lMount the transceiver on a surface that does not get hotter than the maximum operating temperature. If the
surface might get hotter, mount the transceiver with a thermal barrier between it and the mounting surface.
lDo not mount the transceiver close to other electrical equipment due to possible radiated and/or conducted
electromagnetic interference.
lDo not mount the transceiver where water, or ice, might build-up or collect.
lCheck that the transceiver's cable reaches the power source before you drill any mounting holes.
lDo not mount the transceiver close to radar or other communications antennas. Use the following guidelines:
> 1 m (39 in) from VHF/UHF antenna
> 3 m (10’) from loop antenna
> 4 m (13’) from MF/HF antenna
> 5 m (16’) from other satellite antennas
Not within a radar beam
lMount the transceiver on a flat surface that is either parallel or perpendicular to the ground, for proper
operation of the internal accelerometer.
When you have selected the mounting location, mount the transceiver.
1.3.1 Standard Satellite Antenna Mounting Guidelines
CAUTION: Mount the antenna at least 25 cm (9 in.) away from humans.
CAUTION: Cable management and connector strain relief must be incorporated in the installation. Secure the
cable no more than 15 cm (6 in.) from the antenna enclosure and at regular intervals along its
length as part of the installation to prevent cable wear and eliminate strain on the connector.
Damage to the connector interface or cable may otherwise result and lead to hardware failure.
lDo not drill any holes before checking that you have room for the bend radius of the antenna cable. For
reliable operation, do not go below a bend radius of 1.5 cm (0.6 in.). Measure the bend radius of the cable as
shown in Figure 6.
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Figure 6: Antenna Cable Bend Radius
lMount on a surface that is free from dirt, grime, water and grease to avoid damaging the mounting surface or
the vehicle’s paint.
lMount so that the cable end faces the rear of the vehicle.
lFor fixed installations ensure that the satellite antenna is pointing towards the equator, facing south if in the
Northern Hemisphere and facing north if in the Southern Hemisphere, and its line-of-sight to the sky (satellite)
is clear of obstructions.
lFor a mobile installation, mount the antenna at the highest point on the vehicle or vessel where it has a clear
view of the sky (satellite) in all directions.
1.3.2 Cellular Antenna Mounting Guidelines
lMount indoors, for example, on the inside of a vehicle window, near the transceiver unit.
lMount on a flat surface for maximum adhesion.
lMount at least 2 cm (0.8 in) from metal objects.
lMount the cellular antenna at least 1 m (39 in) away from the satellite antenna.
1.4 Mount the Antennas
The transceiver operates with a satellite antenna and/or a cellular antenna (section 1.4.3). Two mounting options are
available for the satellite antenna: screw mount (section 1.4.1) or cable tie mount (section 1.4.2).
1.4.1 Screw Mount
If mounting an antenna, the following tools and materials are required:
lDrill
lM4 hardware
lOutdoor waterproof adhesive sealant (silicone)
To mount the antenna, follow the steps below.
1. Find a location for the antenna following the guidelines provided in section 1.3.
2. Use the mounting template (APPENDIXB) or the antenna as a template, to mark the location of the mounting
holes.
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CAUTION: Cable management and connector strain relief must be incorporated in the installation.
Secure the cable no more than 15 cm (6 in.) from the antenna enclosure and at regular
intervals along its length as part of the installation to prevent cable wear and eliminate strain
on the transceiver connector. Damage to the transceiver connector interface or cable may
result in hardware failure
3. Drill the holes using a drill.
4. Apply waterproof sealing compound, such as RTV silicone, around the drill holes so water does not leak into
the asset.
CAUTION: Do not block the air vent features (two places).
5. Secure the antenna in place with self-tapping screws or machine screws and nuts depending on access to the
mounting surface.
1.4.2 Cable Tie Mount
Mount the antenna with cable ties when mounting holes are not an option on the mounting surface.
1.4.2.1 Side Connector Mount
The following tools and materials are required if mounting a side cabled antenna with cable ties.
lIsopropyl alcohol or an equivalent
To mount the antenna:
1. Find a location for the antenna following the guidelines provided in section 1.3.
2. Clean the asset surface with isopropyl alcohol or an equivalent product that does not leave a residue.
3. Use the provided cable ties to secure the antenna to the asset.
CAUTION: Cable management and connector strain relief must be incorporated in the installation. Secure the
cable no more than 15 cm (6 in.) from the antenna enclosure and at regular intervals along its
length as part of the installation to prevent cable wear and eliminate strain on the transceiver
connector. Damage to the transceiver connector interface or cable might result in hardware failure.
1.4.2.2 Bottom Connector Mount
The following tools and materials are required if mounting a bottom connector antenna with cable ties.
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l5/16” or 8 mm wrench
lDrill
l12 to 19 mm drill bit for a straight SMA cable connector
l29 mm minimum drill bit (hole saw) for right-angle SMA cable connector
lIsopropyl alcohol or an equivalent
To mount the antenna:
1. Find a location for the antenna following the guidelines provided in Section 1.3.
2. Drill a 12 to 19 mm hole in the asset surface (Figure 7) when using a straight SMA cable connector. For a right-
angle SMA cable connector, refer to step 7.
Figure 7: Drill Mounting Hole
3. Clean the asset surface with isopropyl alcohol or an equivalent product that does not leave a residue.
4. Insert the cable through the hole, from inside the asset, and thread the cable connector onto the antenna.
Torque the connector finger tight plus a 45-degree rotation using an 8 mm wrench.
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Figure 8: Attach Cable to Transceiver
5. Apply silicone around the hole in the asset and to the bottom surface of the antenna.
Figure 9: Apply Silicone to Hole in Asset
6. Lower the antenna onto the mounting surface.
The straight SMA cable connector can be lowered straight down onto the mounting surface.
The right-angle SMA cable connector, not shown, must be pivoted down onto the mounting surface to fit the
right-angle cable and connector through a larger clearance hole. Additional care is required with this
installation to ensure the right-angle cable and connector does not smear the silicone around the clearance
hole when attempting to pivot the antenna into position.
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7. Use the provided cable ties to secure the antenna to the asset.
Note: If the large clearance hole required for the right-angle SMA cable connector is considered too large,
there is the option to use a smaller clearance hole in the mounting surface and install the cable
from inside the asset after the antenna has been tied down.
In this case, first confirm there is enough room from inside the asset to thread the SMA cable
connector by hand and clearance for the wrench to apply the final torque.
CAUTION: Cable management and connector strain relief must be incorporated in the installation. Secure the
cable no more than 15 cm (6 in.) from the antenna enclosure and at regular intervals along its
length as part of the installation to prevent cable wear and eliminate strain on the transceiver
connector. Damage to the transceiver connector interface or cable might result in hardware failure.
1.4.3 Cellular Antenna
1. Clean the antenna mounting surface with isopropyl alcohol to remove any dirt or grime. Make sure the surface
is dry before applying the antenna’s adhesive strip.
2. Remove the adhesive strip from the cellular antenna.
3. Mount the cellular antenna on the inside of the window. Figure 10 shows mounting examples on an
automobile.
Figure 10: Sample Cellular Mounting Locations – automobile example
4. Secure the cellular antenna cable in place.
1.5 Route the Main Cable
Consider the following guidelines before routing the cable assembly.
CAUTION: Ensure the power cable is not pinched, kinked or worn down by any objects or moving parts such
as the door hinges. It is very important to secure the cable at many points along its path.
CAUTION: Prior to working on any cabling, ensure that the transceiver is powered off and unable to start while
work is in progress.
lDo not route the cable near the engine if routing through the engine compartment. This location subjects the
cable to extreme heat.
lKeep the cable away from hot surfaces such as exhaust pipes because this may damage the cable.
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lDo not run the cable over sharp or jagged edges.
lPlace the cable in recesses and channels, whenever possible, to prevent potential damage or wear by foot
traffic.
Note: Remember to leave enough cable slack near the transceiver for strain relief so as not to introduce any
additional force on the connector. ORBCOMM recommends securing the cables during installation.
Figure 11: Sample Cable Placement in a Vehicle Cab
1.5.1 Protect the Cables and Cable Connectors
CAUTION: Cable management and connector strain relief must be incorporated in the installation.
ORBCOMM highly recommends securing the cable at regular intervals along its length as part of
the installation to prevent cable wear and eliminate strain on the connector. Damage to the
connector interface or cable may otherwise result and lead to hardware failure.
To protect the transceiver's connector interface, follow the guidelines below
lApply tape around the cable ends to help in routing the cable.
lSecure the cable such that it does not pull on the connector or strain the transceiver connector.
lTie the cable down so that the weight of a vibrating cable does not stress or strain the connection.
lTie the cable down using cable ties and tie holders (Figure 12) at 30 to 60 cm (12 to 24 in.) intervals along the
cable route to prevent chafing, wear, or strain.
lSecure the cable tie holder with a self-tapping screw (Figure 12) for best holder retention.
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