NCR RealPOS 70 User manual

NCRRealPOS70(7402)
Release1.1
UserGuide
B005‐0000‐1463
IssueB

TheproductdescribedinthisbookisalicensedproductofNCRCorporation.
NCRisaregisteredtrademarkofNCRCorporation.
NCRRealPOSiseitheraregisteredtrademarkortrademarkofNCRCorporationintheUnitedStatesand/or
othercountries.
NCRisaregisteredtrademarkofNCRCorporation.
NovellandNetwareareregisteredtrademarksofNovell,Inc.
PentiumisaregisteredtrademarkofIntelCorporation.
PowerMonIIisaregisteredtrademarkofSystemsEnhancementCorporation.
SoundBlasterisaregisteredtrademarkofCreativeTechnology,Ltd.
SoundFusionisaregisteredtrademarkofCirrusLogic,Inc.
Microsoft,Windows,andWindowsNTareregisteredtrademarksofMicrosoftCorporation.
ItisthepolicyofNCRCorporation(NCR)toimproveproductsasnewtechnology,components,software,and
firmwarebecomeavailable.NCR,therefore,reservestherighttochangespecificationswithoutpriornotice.
Allfeatures,functions,andoperationsdescribedhereinmaynotbemarketedbyNCRinallpartsoftheworld.
Insomeinstances,photographsareofequipmentprototypes.Therefore,beforeusingthisdocument,consult
withyourNCRrepresentativeorNCRofficeforinformationthatisapplicableandcurrent.
Tomaintainthequalityofourpublications,weneedyourcommentsontheaccuracy,clarity,organization,and
valueofthisbook.
Addresscorrespondenceto:
Manager,InformationProducts
NCRCorporation
2651SatelliteBlvd.
Duluth,GA30096
Copyright©2004
ByNCRCorporation
Dayton,OhioU.S.A.
AllRightsReserved


i
Preface
Audience
Thisbookiswrittenforhardwareinstaller/servicepersonnel,system
integrators,andfieldengineers.
Notice:ThisdocumentisNCRproprietaryinformationandisnotto
bedisclosedorreproducedwithoutconsent.

ii
References
•NCRRealPOS70HardwareServiceGuide
(B005‐0000‐1465)
•NCRRealPOS70SitePreparationGuide
(B005‐0000‐1464)
•NCRRealPOS70/EasyPoint42PartsIdentificationManual
(B005‐0000‐1466)
•NCRFitClientSoftwareUserʹsGuide(B005‐0000‐1235)
•NCRRealPOS70/EasyPoint42MigrationGuide(B005‐0000‐1500)

iii
Table of Contents
Chapter1:ProductOverview
Introduction ...........................................................................................1‐1
ModelNumbers ....................................................................................1‐2
HingedLCD ....................................................................................1‐3
LabelLocations......................................................................................1‐4
HardwareOptions ................................................................................1‐5
OperatingSystems .........................................................................1‐6
RemovableMotherboardSled ......................................................1‐6
RemovablePowerSupply.............................................................1‐6
RemovableHardDisk....................................................................1‐6
HardwareModules...............................................................................1‐7
Pentium4EmbeddedATXMotherboard...................................1‐7
RetailDaughterCard.....................................................................1‐8
HardwareModuleDescriptions .........................................................1‐9
Motherboard ...................................................................................1‐9
Processor/ChipSet .....................................................................1‐9
SystemMemory..........................................................................1‐9
852GMEGraphics&MemoryControllerHub....................1‐10
NorthBridgeFeatures .............................................................1‐10
SouthBridgeFeatures .............................................................1‐11
VideoMemory..........................................................................1‐11
BIOSMemory ...........................................................................1‐12
Video..........................................................................................1‐12
PowerManagement.................................................................1‐14
USBPortFunctionality............................................................1‐16

iv
EthernetLAN............................................................................1‐17
IntegratedAudio......................................................................1‐17
FanConnectors.........................................................................1‐18
CashDrawerSupport..............................................................1‐19
MSR............................................................................................1‐19
PCIBoards.....................................................................................1‐20
PCIRiserBoard ........................................................................1‐20
PCMCIAAdapterBoard.........................................................1‐20
DualRS‐232Adapter ...............................................................1‐20
StorageMedia ...............................................................................1‐21
HARDDISKDRIVE.................................................................1‐21
CompactFlash ..........................................................................1‐21
OperatorDisplay ..........................................................................1‐22
LCDPanel .................................................................................1‐22
LVDS..........................................................................................1‐22
Inverter ......................................................................................1‐23
TouchScreen.............................................................................1‐23
IntegratedCustomerDisplay .....................................................1‐23
2x20VFD .................................................................................1‐24
AllPointsAddressableDisplay .............................................1‐24
AdditionalFeatures......................................................................1‐24
IRDAInfraredInterface ..........................................................1‐24
MotionSensor...........................................................................1‐25
PowerIndicator........................................................................1‐25
Speakers.....................................................................................1‐25
PrinterOptions....................................................................................1‐26
NCR7167Printer..........................................................................1‐26
NCR7197Printer..........................................................................1‐26
OptionalDisplays ...............................................................................1‐27

v
596412.1‐InchTouchScreen .......................................................1‐27
Features .....................................................................................1‐28
594212.1‐INCHColorLCD.........................................................1‐30
7452‐K41915‐InchColorCRT.....................................................1‐31
NCR5932Keyboards .........................................................................1‐32
109‐KeyUSBKeyboard ...............................................................1‐32
Features .....................................................................................1‐33
115‐KeyPS/2BigTicketKeyboard.............................................1‐35
68‐KeyPS/2POSKeyboard.........................................................1‐35
Features .....................................................................................1‐35
NCR59722x20RemoteCustomerDisplay.....................................1‐39
TallPostModels ...........................................................................1‐39
DesktopModels............................................................................1‐39
Features..........................................................................................1‐40
NCR59732x20InternationalVFDCustomerDisplay ..................1‐41
Features..........................................................................................1‐41
Compatibility.......................................................................................1‐42
LANCommunications.................................................................1‐42
ApplicationProgrammability.....................................................1‐42
OperatingSystemInformation...................................................1‐42
SystemConfigurationDiagram ........................................................1‐43
Chapter2:HardwareInstallation
Introduction ...........................................................................................2‐1
InstallationSummary.....................................................................2‐1
InstallationRestrictions........................................................................2‐2
PeripheralCableRouting.....................................................................2‐3
InstallingPeripherals............................................................................2‐4
AccessingtheCableConnectors...................................................2‐5

vi
CableConnectorIdentification.....................................................2‐6
PS/2Keyboard/MouseCableConnections .................................2‐7
MouseInstallationRestriction..................................................2‐7
OpeningtheLCDCabinet.............................................................2‐8
InstallinganNCR596412.1‐inchTouchLCD..........................2‐10
DVICableConnections ...........................................................2‐11
RS‐232CableConnections ......................................................2‐12
Installinga594212.1‐InchLCDMonitor ..................................2‐13
InstallingtheTransactionPrinter...............................................2‐14
USBInstallation........................................................................2‐14
RS‐232Installationw/PowerfromPoweredUSB................2‐15
InstallinganNCR5972RemoteCustomerDisplay.................2‐16
TallPostModels .......................................................................2‐16
DesktopModels............................................................................2‐17
CableConnections ...................................................................2‐18
InstallingaCashDrawer.............................................................2‐19
InstallingaSecondCashDrawer ...............................................2‐20
PoweringUptheTerminal ................................................................2‐21
TerminalOn/OffSwitch ..............................................................2‐21
CalibratingtheTouchScreen ............................................................2‐24
Out‐of‐BoxFailures.............................................................................2‐24
Chapter3:Setup
EnteringSetup .......................................................................................3‐1
KeyboardShortcuts ..............................................................................3‐1
HowtoSelectMenuOptions ..............................................................3‐3
BIOSDefaultValues .............................................................................3‐4
MainMenu ......................................................................................3‐4
AdvancedMenu .............................................................................3‐4

vii
PCI/PnPMenu ................................................................................3‐7
BootMenu .......................................................................................3‐8
SecurityMenu...............................................................................3‐10
ChipsetMenu................................................................................3‐10
Chapter4:OperatingSystemRecovery
Introduction ...........................................................................................4‐1
Prerequisites....................................................................................4‐1
ConnectinganExternalCD‐ROMDrive.....................................4‐2
OSRecoveryProcedures ...............................................................4‐3
CompletingtheOSInstallation ....................................................4‐5
Windows2000 ............................................................................4‐5
WindowsNT4.0.........................................................................4‐5
WindowsXPe .............................................................................4‐5
GoldDiskContents...............................................................................4‐6
MicrosoftOperatingSystemLicenseAgreements.....................4‐6
OperatingSystemRestrictions .....................................................4‐7
StandbyandHibernateModeRestriction ..............................4‐7
NCR7402Win2000OSRecoverySoftware(LPIN:D370‐
0586‐0100) ........................................................................................4‐7
InstalledSoftware: .....................................................................4‐7
SoftwareDrivers.........................................................................4‐8
SpecialSettings...........................................................................4‐8
Recommendation .......................................................................4‐9
NCRRealPOS7402WinNTOSRecoverySoftware(LPIN:
D370‐0587‐0100)............................................................................4‐10
InstalledSoftware: ...................................................................4‐10
SoftwareDrivers.......................................................................4‐10
SpecialSettings.........................................................................4‐10

viii
Recommendation .....................................................................4‐12
NCR7402WindowsXPeOperatingSystemRecovery
Software(LPIN:D370‐0588‐0100)..............................................4‐13
InstalledSoftware: ...................................................................4‐13
SoftwareDrivers.......................................................................4‐13
SpecialSettings.........................................................................4‐14
Recommendation .....................................................................4‐14
Chapter5:BIOSUpdatingProcedures
Introduction ...........................................................................................5‐1
Prerequisites....................................................................................5‐1
BuildingtheBootableFlexDiskette ...................................................5‐2
InstallingtheUSBExternalCD‐ROMDrive .....................................5‐3
UpdatingProcedures............................................................................5‐4
BIOSCrisisRecovery............................................................................5‐5
RecoveryProcedures......................................................................5‐6
Cable/ConnectorPin‐OutInformation ..............................................5‐8
Chapter6:2x20CustomerDisplay
Introduction ...........................................................................................6‐1
GeneralSpecifications ..........................................................................6‐1
SerialCommunicationInterface .........................................................6‐1
CommandCodes...................................................................................6‐2
UserDefinedCharacterDefinition(08h,CODE,
Byte1…Byte5)..................................................................................6‐2
CharacterTableSelect(09h,TABLECODE) ..............................6‐3
ClearDisplay(12h).........................................................................6‐3
LuminanceControl(11h,LUMINANCE)...................................6‐3
CursorPosition(10h,POSITION) ................................................6‐4