oticon RC-2A User manual

Remote Control
2.0
Instructions for use

Introduction to this booklet
This booklet gives you guidance on how to use and maintain your
new Remote Control. Please read the booklet carefully including the
Warnings section. This will help you get the most out of your Remote
Control.
If you have additional questions about the use of your Remote Control,
please contact your hearing care professional.
For your convenience, this booklet contains a navigation bar to help you
navigate easily through the different sections.
About Start-up Handling Warnings More info
Intended use
Intended use Remote Control 2.0 enables hearing aid users to change the
program and adjust the volume in Oticon wireless hearing
aids.
Indications for use No indications for use.
Intended user Adults and children older than 36 months.
User environment Indoor / Outdoor.
Contraindications Users of active implants must pay special attention when
using the device. For more information, read the warnings
section.
Clinical benefits See clinical benefits of the hearing aid.

Table of contents
About
Package content 6
Product overview 7
Start-up
Batteries 8
Insert batteries 9
Handling
Operating range 10
Confirmations 11
Change program 12
Adjust volume 13
Mute* 14
Strap hole 15
Caring for Remote Control 16
Warnings
Warnings 17
More info
Conditions of use 20
Technical information 21
International warranty 27
Australia only 28
Warranty 29

6 7
About Start-up Handling Warnings More info
Package content
The packaging box consists of the following elements:
Product overview
This bookletBatteriesRemote Control 2.0 Status light
Front Back
Volume up
Battery cover
Strap hole
Volume down/
Mute
Button to
change program
2 x AAAA
Remote Control
2.0
Instructions for use
About

8 9
About Start-up Handling Warnings More info
Batteries
To activate Remote Control you need to insert two AAAA batteries into
the battery compartment.
Battery life will vary depending on the conditions of use. Standard use
requires battery replacement about once a year.
The battery cover should never be forced. If force is required to click the
battery cover into place, check the alignment and reposition the cover so
that it clicks easily into place.
Start-up
Click
Gently remove the
battery cover.
Remove any used
batteries.
Place the new
batteries in the battery
compartment.
Make sure that the “+”
sign on the battery
matches with the “+”
sign in the battery
comparment.
Insert the battery cover
at the top.
Then press the battery
cover down gently until
it clicks into place.
1 Remove 2 Insert 3 Close
Insert batteries
+

10 11
About Start-up Handling Warnings More info
Conrmations
Visible indications
The status light indicates the Remote Control operation. It will blink
after each button press.
Low battery
The status light will blink slowly (once every 2 seconds) when the
batteries need to be replaced. Remote Control will not work until
batteries are replaced. In this case replace the batteries at your earliest
convenience.
Operating range
With Remote Control, you can operate your hearing aids from a
distance of up to 1 metre.
A direct line of sight between Remote Control and your hearing aids
is not required.
If you have hearing aids fitted to both ears, Remote Control will
adjust both at the same time.
Up to 1 metre
Handling

12 13
About Start-up Handling Warnings More info
Change program
You can use Remote Control to change the program, if your hearing aid
has more than one program.Shortly press the “•” button on Remote Con-
trol to go through the hearing aid programs. Each press will advance the
hearing aids to the next program in the cycle.
Adjust volume
With Remote Control you can adjust the volume of your hearing aids by
using the volume control buttons.
Press to change
program
Press “+” to
increase volume
(louder) Press “–” to
decrease volume
(softer)
To return to program 1 and original volume settings, press and hold the
“•” button for 3-4 seconds.
IMPORTANT NOTICE
Please refer to your hearing aid’s instructions for use for details on the
functionality of your specific hearing aid.

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About Start-up Handling Warnings More info
Mute*
Use the mute function if you need to silence the hearing aids while
wearing them.
Press any button on Remote Control to unmute the hearing aid.
* The mute function is available only in combination with certain types of wireless hearing aids. For further details
please contact your hearing care professional.
Note: The hearing aid mute function does not turn the hearing aid off. Open the hearing aid battery door to turn off
the hearing aid.
Press and hold the
volume down button
for 3-4 seconds.
Strap hole
Remote Control has a strap hole in the lower right corner.
Any suitable hand strap can be used.

16 17
About Start-up Handling Warnings More info
Caring for Remote Control
When changing the battery or cleaning Remote Control, hold it over a
soft surface to avoid damage if you drop it.
IMPORTANT NOTICE
Use a soft, dry cloth to clean Remote Control. It must never be washed or
immersed in water or other liquids.
For your personal safety and to ensure
correct usage, you should familiarise
yourself fully with the following general
warnings before using your Remote
Control.
Consult your hearing care professional if
you experience unexpected operations
or serious incidents with your Remote
Control during use or because of its use.
Your hearing care professional will support
you with issue handling and, if relevant,
reporting to the manufacturer and/or the
national authorities.
Battery use
Always use batteries recommended by your
hearing care professional. Batteries of low
quality may leak and cause bodily harm.
Never attempt to recharge your batteries
and never dispose of batteries by burning
them. There is a risk that the batteries will
explode.
Use of straps
If a hand strap is used, make sure it is
designed and suitable for the purpose.
Never use a lanyard due to the risk of
strangulation.
Choking hazards and risk of swallowing
batteries or other small parts
Remote Control, its parts and batteries
should be kept out of reach of children and
anyone who might swallow these items or
otherwise cause injury to themselves.
If a battery, hearing aid or small part is
swallowed, see a doctor immediately.
Cross control
Remote Control should be kept out of reach
of children or anyone who might take
control of the functionality, to ensure your
personal safety and avoid incorrect use.
Warnings
Warnings

18 19
About Start-up Handling Warnings More info
Possible side effects
The otherwise non-allergenic materials
used in Remote Control may in rare cases
cause a skin irritation or other side effects.
Please, seek consultation with a physician
if these conditions occur.
Active Implants
Remote Control has been thoroughly
tested and characterised for human health
according to international standards for
human exposure (Specific Absorption
Ratio - SAR), induced electromagnetic
power and voltages into the human body.
The exposure values are well below
international accepted safety limits for
SAR, induced electromagnetic power and
voltages into the human body defined
in the standards for human health
and coexistence with active medical
implants, such as pacemakers and heart
defibrillators.
X-ray/CT/MR/PET scanning,
electrotherapy and surgery
Remove Remote Control before X-ray/CT/
MR/PET scannings, electrotherapy, surgery,
etc. as Remote Control may be damaged
when exposed to strong electromagnetic
fields.
Use in traffic
Using Remote Control can distract you.
Be aware of your surroundings while
using Remote Control. Please refer to
national traffic laws regarding the use of
communication devices while in traffic.
Warnings
Heat and chemicals
Remote Control must never be exposed to
extreme heat, e.g. left inside a parked car
in the sun.
Remote Control must not be dried in
microwave ovens or other ovens.
The chemicals in cosmetics, hairspray,
perfume, aftershave lotion, suntan lotion
and insect repellent can damage Remote
Control. Always remove your Remote
Control before applying such products and
allow time to dry before use.
Interference
Remote Control has been thoroughly
tested for interference according to the
most stringent international standards.
However, interference between Remote
Control and other devices (e.g. some mobile
telephones, citizens band devices, store
alarm systems and other wireless devices)
may occur. If this occurs, increase the
distance between Remote Control and the
interfering device.

20 21
About Start-up Handling Warnings More info
Conditions of use
Operating conditions Temperature: +10°C to +45°C
Humidity: < 85% relative humidity, noncondensing
Atmospheric pressure: 700 hPa to 1060 hPa
Transportation and
storage conditions
Temperature and humidity shall not exceed the below
limits for extended periods during transportation and
storage:
Temperature: -20°C to +70°C
Humidity: < 85% relative humidity, noncondensing
Atmospheric pressure: 700 hPa to 1060 hPa
More info
Technical information
Model name RC-2A
Remote Control contains a radio
transceiver using short range magnetic
induction technology working at
3.84 MHz. The magnetic field strength
of the transmitter is very weak and
always below 15 nW (typically below
-15 dBμA/m at 10 metre distance).
Remote Control complies with
international standards concerning radio
transmitters, electromagnetic
compatibility and human exposure.
Due to the limited space available on
Remote Control relevant approval
markings can be found in this booklet.
For body-worn operation, this device
meets FCC and IC RF exposure limits and
has been tested while in contact with
the human body. The device must not be
co-located or used in conjunction with
any other antenna or transmitter.
Additional information can be found in
the Technical data sheets (TD) on
www.oticon.global

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About Start-up Handling Warnings More info
USA and Canada
This device is certified under:
FCC ID: 2ACAHREMCTR01
IC: 11936A-REMCTR01
Note
The device complies with Part 15 of the
FCC Rules and with Industry Canada’s
license-exempt RSSs standards.
Operation is subject to the
following two conditions
1. This device may not cause harmful
interference.
2. This device must accept any
interference received, including
interference that may cause
undesired operation.
Note
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s
authority to operate the equipment.
The manufacturer declares that this
Remote Control 2.0 (RC-2A) is in
compliance with the essential
requirements and other relevant
provisions of Directive 2014/53/EU.
This medical device complies with
Medical Device Regulation (EU)
2017/745.
Declaration of conformity is available
from the manufacturer.
SBO Hearing A/S
Kongebakken 9
DK-2765 Smørum
Denmark
Waste from electronic
equipment must be
handled according to
local regulations.

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About Start-up Handling Warnings More info
Australian Sponsor
Oticon Australia a division of Audmet Australia
Suite 4, Level 4, Building B
11 Talavera Road
North Ryde NSW 2113
Description of symbols used in this booklet
Warnings
Text marked with a warning symbol must be read before using the device.
Manufacturer
The device is produced by the manufacturer whose name and address are stated next
to the symbol. Indicates the medical device manufacturer, as dened in EU Regulations
2017/745 and 2017/746.
CE mark
The device complies with all required EU regulations and directives.
Electronic waste (WEEE)
Recycle hearing aids, accessories or batteries according to local regulations.
Hearing aid users can also return electronic waste to their hearing care professional for
disposal. Electronic equipment covered by Directive 2012/19/EU on waste and electrical
equipment (WEEE).
Regulatory Compliance Mark (RCM)
The device complies with electrical safety, EMC and radio spectrum requirements for
devices supplied to the Australian or New Zealand market.
Singapore IMDA label
Indicates that the device complies with the standards and specication published by
Info-Communications Media Development Authority (IMDA) and is compatible with the
public telecommunication networks in Singapore and does not cause radio frequency
interference to other authorized radio-communication networks.

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About Start-up Handling Warnings More info
Description of additional symbols used on labels
Keep dry
Indicates a medical device that needs to be protected from moisture.
Caution symbol
Consult instructions for use for warnings and cautions.
Catalogue number
Indicates the manufacturer’s catalogue number so that the medical device can be
identied.
Serial number
Indicates the manufacturer’s serial number so that a specic medical device can be
identied.
Medical Device
The device is a medical device.
Battery
Indicates type and mode of battery insertion.
Brazil ANATEL label
Indicates that the device is certied and homologated in Brazil.
International warranty
Your device is covered by an
international limited warranty issued
by the manufacturer for a period of
12 months from the date of delivery
to you. This limited warranty covers
manufacturing and material defects in
the device itself, but not in accessories
such as e.g. batteries, cables, power
supplies, etc. Problems arising from
improper/incorrect handling or care,
excessive use, accidents, repairs made
by an unauthorised party, exposure to
corrosive conditions, damage due to
foreign objects entering the device or
incorrect adjustments are NOT covered
by the limited warranty and may void it.
Under this warranty, the manufacturer
will choose, in its sole discretion,
whether to repair the device, or replace
it with an equivalent model. The above
warranty does not affect any legal rights
that you might have under applicable
national legislation governing sale of
consumer goods. Your hearing care
professional may have issued a warranty
that goes beyond the clauses of this
limited warranty. Please consult him/her
for further information.
If you need service
Take your device to your hearing care
professional, who may be able to sort
out minor problems and adjustments
immediately. Your hearing care
professional can assist you to obtain
warranty service from the manufacturer.
Your hearing care professional may
charge a fee for their services.

28 About Start-up Handling Warnings More info
Australia only
The rights given under this warranty are
in addition to other rights and remedies
under a law in relation to the good or
services to which the warranty relates
to. Our goods come with guarantees that
cannot be excluded under the Australian
Consumer Law. You are entitled to
a replacement or refund for a major
failure and compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the goods
repaired or replaced if the goods fail to
be of acceptable quality and the failure
does not amount to a major failure.
Australian customers should contact
Oticon Australia at Suite 4, Level 4,
Building B, 11 Talavera Road, North Ryde
NSW 2113, telephone [phone]
if you have any questions regarding this
warranty.
Warranty
Certificate
Name of owner: _______________________________________________________
Hearing care professional:_______________________________________________
Hearing care professional’s address: _______________________________________
Hearing care professional’s phone: ________________________________________
Purchase date:________________________________________________________
Model: _______________________ Serial no.: ______________________________
219954AU / 2020.04.08 / v1 219954AU / 2020.04.08 / v1

219954AU / 2020.04.08 / v1
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