OutstandingPet (1) Year Limited Warranty
WARRANTY COVERAGE
OutstandingPet’s warranty obligations for this product are limited to
the terms set forth below:
OutstandingPet, LLC. ("OutstandingPet") warrants this product
against defects in materials and workmanship, when subject to normal
and proper residential use, for a period of ONE (1) YEAR from the
date of original retail purchase, If a defect exists, at its option
OutstandingPet will (1) repair the product at no charge, using new or
refurbished replacement parts, (2) exchange the defective product
component with a replacement product component which has been
manufactured from new or serviceable used parts and is at least
functionally equivalent to the original product or defective compo-
nent, or (3) refund the purchase price of the product. A replacement
product/part assumes the remaining warranty of the original product
or thirty (30) days from the date of replacement or repair, whichever
provides longer coverage for you.
is warranty does not apply: (1) to consumable parts, such as
batteries, unless damage has occurred due to a defect in materials and
workmanship; (2) to cosmetic damage, including but not limited to
scratches, dents, and broken plastic; (3) to damage caused by use with
non- OutstandingPet products; (4) to damage caused by accident,
abuse, misuse, liquid spill or submersion, flood, fire, earthquake or
other external causes; or (5) to a product or part that has been
modified to alter functionality or capability.
OutstandingPet will not be liable under this warranty for any defect,
failure or malfunction of any of its products caused by normal wear,
abuse, misuse, unauthorized adjustments or disassembling. Outstand-
ingPet will not be liable for any consequential damages resulting from
any defect in material or workmanship of any of its products. Some
States do not allow limitations on how long an implied warranty lasts
or exclusion or limitation of incidental or consequential damages, so
the above limitations or exclusions may not apply to you.
e warranty is non-transferrable and shall automatically terminate if
the original retail consumer purchaser resells the OutstandingPet
product or transfers the property on which the OutstandingPet
product is installed.
OBTAINING WARRANTY SERVICE
To obtain warranty service, you must follow OutstandingPet’s warranty
process. To begin the process, please send us an email at
this email include your full name, email address, date of purchase,
phone number, and where you purchased the product; otherwise, you
may also call the OutstandingPet Customer Support group at
866-933-8429 to begin your claim. You will be responsible for all
return shipping costs under this warranty.
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