Overland Storage Snap Server 12000 User manual

Field Service Documentation 1
Snap Server 12000
Copyright © 2009, Overland Storage, Inc. All rights reserved. Information in this document is subject to change without notice and does
not represent a commitment on the part of Overland Storage or any of its subsidiaries.
The Snap Server®12000 Motherboard Tray Assembly
These instructions explain how to replace the motherboard tray assembly on the
Snap Server.
Replacement Part Inventory
Before you begin, make sure you have the following items from the package
containing the motherboard tray assembly:
• The motherboard PCA with DIMM, CPU, and mounting tray in an anti-static bag
• Server ID label
Tools Required
• Phillips screwdriver
• Motherboard extraction tool
Overview of the Procedure
To remove and replace the motherboard tray assembly, you perform the following
tasks:
• Shut down the server and disconnect the power cords and Ethernet cable
• Remove the old motherboard tray assembly
• Remove the Ethernet card from the old motherboard
• Install the Ethernet card on the new motherboard
• Insert the new motherboard tray assembly
• Reattach the power cords and Ethernet connector
• Restart the server

The Snap Server® 12000 Motherboard Tray Assembly Snap Server 12000
2Field Service Documentation
Copyright © 2009, Overland Storage, Inc. All rights reserved. Information in this document is subject to change without notice and does
not represent a commitment on the part of Overland Storage or any of its subsidiaries.
Shutting Down the Server
1Shut down the server.
Caution Shut down the server before you make any repairs. Improper shutdown may
lead to loss of data or physical harm.
2Turn off the power modules.
Make sure the switch on each power module is in the off position.
3Disconnect the AC power cords from the back of the server.
4Disconnect the Ethernet connector.
Removing the Motherboard Tray Assembly
1At the back of the server, loosen the 2 thumbscrews on either side of the
motherboard tray assembly.
2Attach the ends of the motherboard extraction tool behind the loosened
thumbscrews.
Power module on/off switch
in off position
Thumbscrews on the
motherboard tray assembly

Field Service Documentation 3
Copyright © 2009, Overland Storage, Inc. All rights reserved. Information in this document is subject to change without notice and does
not represent a commitment on the part of Overland Storage or any of its subsidiaries.
Snap Server 12000 The Snap Server® 12000 Motherboard Tray Assembly
3Pull the motherboard tray assembly out of the server.
4Place the motherboard tray assembly on a grounded, padded surface.

The Snap Server® 12000 Motherboard Tray Assembly Snap Server 12000
4Field Service Documentation
Copyright © 2009, Overland Storage, Inc. All rights reserved. Information in this document is subject to change without notice and does
not represent a commitment on the part of Overland Storage or any of its subsidiaries.
Removing the Ethernet Card from the Old Motherboard Tray Assembly
1Unscrew the top screw that attaches the Ethernet card bracket to the
motherboard tray.
Set the screw aside in a safe place. You use it later to attach the Ethernet card
bracket to the new motherboard tray.
2Remove the old Ethernet card.
Installing the Ethernet Card on the New Motherboard Tray Assembly
1Insert the Ethernet card into the slot on the new motherboard.
Press firmly to be sure the card is seated properly in its slot. Avoid contact with
metal surfaces on the card. Grasp or press the edges only.
2Replace and tighten the screw connecting the Ethernet card bracket to the
motherboard tray.
Top
screw
Bracket
Ethernet
card

Field Service Documentation 5
Copyright © 2009, Overland Storage, Inc. All rights reserved. Information in this document is subject to change without notice and does
not represent a commitment on the part of Overland Storage or any of its subsidiaries.
Snap Server 12000 The Snap Server® 12000 Motherboard Tray Assembly
Installing the New Motherboard Tray Assembly
1Slide the motherboard tray assembly back into the server.
2Tighten the 2 thumbscrews on the motherboard tray assembly.
Reattaching the Power Cords and Ethernet Connector
1Make sure the switch on each power
module is in the off position.
2Reconnect the AC power cords and
Ethernet connector to the back of the
server.
3Turn on the power modules.
Restarting the Server
Once you have completed the replacement procedure, you must restart the system.
Note At this point, the server has lost its static IP address, administrator name and
password, and server name. For assistance in recovering the customer’s
configuration and settings, contact Overland Storage Technical Support.
Power module on/off
switch in off position