pagertec Matrix Plus User manual

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Matrix Plus System
USER GUIDE
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Matrix Plus Paging System
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Thank you for choosing Pagertec
Thank you for choosing Pagertec as your provider for your wireless paging requirements.
We greatly appreciate your confidence in our products.
At Pagertec our greatest commitment is providing you with total customer satisfaction.
Please take a few minutes to review this manual prior to installing and operating your
system.
The manual will provide you with installation instructions, and offer suggestions to
ensure you receive all of the many benefits your system can provide. Additionally, this
manual will assist you with problem determination and offer helpful advice when seeking
customer service.
We are confident Pagertec has the most responsive customer service available within
the industry. Please do not hesitate to contact out Customer Care, if you have any
questions. We look forward to a long and mutually rewarding partnership.
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Matrix Plus
PAGING SYSTEM
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Installing the Transmitter
The first consideration in the placement of the transmitter is convenience. It should be
readily accessible in a central location within the paging area. Pay close attention to
nearby obstructions such as walls, pipes, ducts, mirrored glass, or other similar barriers
that may weaken or misdirect transmitted signals. Certain materials and construction,
especially metal, have the potential to partially or completely block the paging signal.
The next consideration involves safety. Ensure the unit is securely mounted and away
from liquids, extreme heat and possible physical damage. Also remember that the
transmitting unit requires a 110V AC power outlet. Ideally the transmitter should
be centrally located within the area where paging is to occur. See the special function
section of this guide entitled ‘Range Test’ for more information. Also consult your Sales
Consultant for additional information. Once the Transmitter has been installed, plug in
the power adapter.
Once powered the transmitter will display “Enter Message #00-99’’ indicating it is ready
to send a page. We recommend some type of surge suppressor on the power supply for
protection. Power surges are not covered under system warranty.
 2

Installing the Matrix Plus Paging System
GENERAL INFORMATION
Matrix Plus Pagers are used in conjunction with the Pagertec transmitters. The pagers
are used as an on-premise paging system to increase efficiency by alerting customers or
staff members.
CHARGING BASE INSTALLATION
1. Install the charging base.
2. Charge pagers for 24 hours prior to first use.
WARNING: Do not connect more than 2 charger base stations to a single power supply.
Only use the power supply that came with your charger. Damage caused from improper
electrical connection including but not limited to the incorrect power supply is not
covered under the standard warranty. If you’re uncertain about which power supply to
use, contact our customer support department.
OPERATION
1. Remove a pager from the charging station. Pagers will light up for 3 seconds.
2. Record the pager number.
3. Enter the number of the message you wish to send (#00 - 99)
4. Then, select the pager you wish to activate by entering the (pager number) into the
transmitter and then pressing “SEND”
5. Pagers will Vibrate, Flash, and or Beep depending on the alertmode.
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CLEANING
Pagertec pagers are made from industrial-strength, polycarbonate material. However,
this material is susceptible to hairline cracking if non-approved cleaners are used. When
cleaning Pagertec pagers, you should only use ETHYL ALCOHOL (ethanol) or
ISOPROPYL ALCOHOL-BASED CLEANERS.
We have done extensive testing with available cleaning materials and have not found any
issues with either ethyl alcohol (ethanol) or isopropyl alcohol (IPA). ALL other cleaners
are not recommended for use on any of our pagers. To clean the equipment:
1. Take a clean cloth and an isopropyl-alcohol based cleaner
2. Wet the clean cloth with the isopropyl alcohol cleaner
3. Wipe down the pagers or equipment
4. When dry, place rechargeable pagers back on charge
SYSTEM PROGRAMMING:
To enter programming mode, press the “SETUP” button on the transmitter and enter the
password “4545” followed by “enter”. If the password is accepted, the display will show
“Menu Option Up Down”. (Use the “↑”& ”↓” key to scroll through the different menu options
or press “CANCEL” to exit the system programming menu.)
SET TIME
With this feature, you can setup current time into the Transmitter.
At the “Set Time” menu set the hour using Number key and then press, use “#” to set
AM/ PM.
SET ALERT MODE
Note: Put all the pagers on the charger and disconnect the power supply going to the
charger. Connect the charger back to the wall outlet. You will have three (3) minutes to
program the Set Alert Mode. With this feature you can have the option of changing your
pagers alert type.
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To change the alert type of your pagers follow the below instructions:
1. At the “Set Alert mode” menu press the “ENTER” key
Select one of 1~4 Alert modes then press “SEND” key.
1. LED
2. LED / Vibe
3. LED / Beep
4. LED / Vibe / Beep
5. Vibe
6. Beep
Use the “▲”“▼” key to scroll through these 6 alert modes.
Pagers that have successfully received the change alert mode message will blink all LED
lights.
At this point, all of the pagers in your system should alert with the alert mode that you
selected.
Press “C” key to exit, and return to the main menu.
Note: Put all the pagers on the charger and disconnect the power supply going to the
charger. Connect the charger back to the wall outlet. You will have three (3) minutes to
program the Set Alert Time.
SET ALERT TIME
With this feature, you can set the alert time how long the pager alerts when the pager
receive the signal from the transmitter.
To change the Alert time mode of your pagers, follow these
instructions: 1. At the “Set Alert Time” menu press “Enter”
2. Use the “▲”“▼” key to scroll through the different times
3. Select one of 9 Alert times as below then press “SEND”

1. 2 SEC
2. 5 SEC
3. 10 SEC
4. 15 SEC
5. 30 SEC
6. 60 SEC
7. 90 SEC
8. 120 SEC
9. Continuance
• The pagers will now respond with your new selected alert time mode. • Return all the
pagers to the charger base or plug the power supply. The pagers are ready to receive
the page with its new alert mode.
At this point, all of the pagers in your system should alert for the amount of time that you
selected.
4. Press “C” key to exit, and return to the main menu.
SET PAGER OFF
With this feature you can have the option of turning off the pager to save battery.
1. Remove all the pagers from the chargers
2. At the “set pager off” press “ENTER”.
3. Pager off ? will appear on display
4. Press Send, all pagers that have received the signal will blink for 2 seconds
Note: Put all the pagers on the charger and disconnect the power supply going to the
charger. Connect the charger back to the wall outlet. You will have three (3) minutes to
program the Set Alert Mode.
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OUT OF RANGE (FACTORY DEFAULT: OFF)
With this feature, the coasters will beep when taken out of range of the transmitter to
inform the guest that they are too far away and will miss their page. The beeping will
automatically stop when they step back within range.
Be sure you have all your coasters before performing this procedure.
TURNING THE OUT OF RANGE ON
• Remove all the coasters from the charging unit or unplug the power supply that
is connected to the first charging base.
• At the “Out of Range” menu, press the “#/Select” key to turn the out of range ON.
• Press the “ENTER” key. After sending the signal, all the coasters will light up once to
tell you that they received the new code.
• Press “CANCEL” key to exit the system programming menu.
RANGE TEST (FACTORY DEFAULT: OFF)
With this feature you can determine what distance your transmitter will cover.
• Remove a couple of coasters from the charging stack.
• At the range test menu, press “#/Select” key to turn range test “ON” and to start the
range test. As soon as the range test is activated you’ll notice the coasters flash once
every 30 seconds. Walk around your property. When you reach the point where the
coasters do not flash consistently, this is your maximum range. If you would like to
increase your power level, exit range test and call Pagertec.
• Press the “CANCEL” key to stop the range test. Press the “CANCEL” key again to
exit the system programming menu. NOTE: The transmitter has an auto shut off feature
that will stop the range test after 15 minutes.
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FCC COMPLIANCE AND ADVISORY STATEMENT
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, according to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try correct the interference by one or more of the following
measures:
1. Reorient the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into and outlet on a circuit different from that to which the
receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help. Any special
accessories needed for compliance must be specified in the instruction manual.
WARNING: A shielded-type power cord is required in order to meet FCC emission limits
and also to prevent interference to the nearby radio and television reception. It is essential
that only the supplied power cord be used. Use only shielded cables to connect I/O
devices to this equipment.
CAUSION: Any changes or modifications not expressly approved by the party responsible
for compliance could void your authority to operate the equipment.

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