PakSense Ultra Contact Series User manual

USER MANUAL
PakSense Ultra Contact User Manual
Rev. 7/10/2014
© PakSense, Inc. 2005 - 2014. ALL RIGHTS
RESERVED. PakSense, GreenSense and
XpressPDF are registered trademarks of
PakSense, Inc. Covered by U.S. Patent
#7,057,495 and 7,248,147. Other
U.S. and foreign patents pending.
P/N: User Guide - Contact
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PakSense Ultra Contact
User Manual
PakSense Inc.
6223 N Discovery Way Suite 120
Boise, ID 83713
PHONE [phone]
FAX [phone]
www.paksense.com
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Table of Contents
2
Ultra Contact Label Overview ......................................................................................................3
Understanding the Ultra Contact Label............................................................................................4
Quick Install Guide.....................................................................................................................5
Operating Range .......................................................................................................................5
Supported Systems .....................................................................................................................5
Activating PakSense Ultra Contact Labels ........................................................................................5
Interpreting LED Alert Indicators .....................................................................................................6
Ultra Contact Reader Overview ....................................................................................................6
Understanding the Ultra Contact Reader...........................................................................................6
Downloading Labels to the Ultra Contact Reader...............................................................................7
Downloading Data to a PC .........................................................................................................8
How to Install your PakSense Ultra Software....................................................................................9
Downloading Data from the PakSense Ultra Contact Reader to a Computer..........................................12
Interpreting Time ......................................................................................................................16
Label Placement Scenarios .........................................................................................................18
PakSense GreenSense™ ...........................................................................................................19
Regulatory Approvals.................................................................................................................20
North American UTC Conversion Chart.........................................................................................21
World UTC Conversion Chart......................................................................................................21
Technical Support......................................................................................................................22
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Ultra Contact Label Overview
The PakSense Ultra Contact Label provides accurate temperature readings of a product’s environment
during the entire shipping process. Labels are pre-programmed according to acceptable temperature range
specifications by PakSense and can be customized for each product application. To activate, users simply
press and hold the start button on the label until the light emitting diodes (LEDs) flash. The label is then
attached to cartons or pallets of product before shipment.
Labels can be read in two ways. First, LEDs located on the label give a quick visual indication on whether a
shipment remained within the acceptable temperature range. Green indicates the product was always within
acceptable parameters; amber indicates the product drifted outside of the acceptable range and should be
examined further. LED readings are useful for staff unloading product and for quality assurance personnel
because of the ease-of-use and instant feedback. Note that PakSense Ultra Contact Label data loggers have
LED alert indicators removed.
For a more comprehensive picture of temperature fluctuations experienced during shipping, all temperature
readings stored in the PakSense Ultra Contact Label can be downloaded by the PakSense Ultra Contact
Reader and PakSense Software to a Microsoft Excel spreadsheet through a USB connection to a computer.
Detailed instructions on the use of the PakSense Software can be found by clicking the “Help” button located
on the upper right hand corner of the software’s home screen.
Download software here: www.downloads.paksense.net
Introduction
3
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Understanding the Ultra Contact Label
Ultra Contact Labels
5. Duration
2. Data Download Point
3. LEDs/Visual Indicators
6. Product Part #
7. Temperature Range
8. Label Unique Identifier & Barcode
4
1. Preprogrammed Temperature Alert Range and Use Life Indicator – signifies the label’s upper and lower
temperature parameters. LED Alerts will flash if these ranges are exceeded according to the label’s
programming. This area also displays the number of days the label will record data.
2. Data Download Point – the circles indicate the proper points where the PakSense Ultra Contact Reader
can pierce the label to download information. The Ultra Contact Reader provides a secondary method to
download data.
3. LEDs/Visual Indicators – give a quick visual indication of whether a product remained within
temperature parameters. For data logger models, only the green LED is featured and indicates if the label is
on and actively monitoring time and temperature.
4. Start Button – press and hold the Start button a minimum of 2 seconds to activate. Once label is started,
LEDs will flash in a sequence to indicate successful activation. Labels should be activated when the product
to be monitored is ready for shipment.
5. Duration -- indicates how many days, under normal conditions, the label will collect data after it is
activated.
6. Product Part Number– product part number is a unique number that customers use to reorder additional
labels with the same profile.
7. Temperature Range – standard, pre-programmed temperature alert ranges.
8. Label Unique Identifier and Barcode – each label has a unique alpha/numeric identifier which
differentiates it from other PakSense Labels. When information is downloaded from the label, this serial
number will appear as the name of the saved data file and will also appear at the top of the graph.
4. Start Button
1. Preprogrammed Temp Ranges
& User Life Located on back
of label
Note
Note that each label is sealed in a waterproof plastic pouch. Prior to reading, PakSense Ultra Wireless
Labels can be used in almost any environment, including fully emerged in liquid. DO NOT COMPROMISE
INTEGRITY OF PLASTIC POUCH.
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5
Quick Install Guide
Quick Install guide for Ultra Contact Labels
1. Install PakSense Software on PC
2. Read PakSense Ultra Contact Labels with PakSense Ultra Contact Reader
3. Connect PakSense Ultra Contact Reader to PC with USB cable
4. Start PakSense Software
5. Confirm Ultra Contact Reader is found
6. Enter Label Receiving Information
7. Receive Label Data
8. Examine Data
Operating Range
Operating range for Ultra Contact Labels
Specified operating range for Ultra Wireless Labels is 0°C to 60°C (32°F to 140°F).
Supported Systems
Supported systems for Ultra Contact Labels
• Vista and Windows 7 (both 32bit and 64bit) and Windows 8 Pro operating systems
• USB 2.0 port required for data transmission
• Adobe Acrobat 9 or later, Adobe Reader 9 or later, or another application providing PostScript
Level 2 or better support
Activating PakSense Ultra Contact Labels
o Note the serial number of the label for recording on any necessary paperwork or shipping orders.
o Activate the label by pressing the red start button in the lower right-hand corner of the label for one
second. The green and yellow LEDs will indicate the label is successfully started.
o Once the label has been started, time and temperature recording will begin. The time and temperature
recording function cannot be disabled. The label will stop recording time and temperature readings when the
memory on the label is completely full.
o Apply the label to product or product packaging.
How to Activate Ultra Contact Labels
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6
Interpreting LED Alert Indicators
Interpreting LED’s
The Reader has three LEDs: Power Status, Read Status, and USB Status.
Power Status LED:
• A solid GREEN LED indicates that the reader is ON and ready to read.
-A solid RED LED indicates low battery levels.
• No light indicates the reader is not ready to read.
-If the USB LED is on and the reader is still connected to the computer, the reader cannot
read labels. To read a label, disconnect from the USB.
-If the reader is not connected to USB and the switch is ON the device may be in auto low
power mode. Turn OFF then ON again. If this does not resolve the issue, the reader may
need new batteries.
• The probe/power switch may not be fully extended. Extend the probe pins until the switch clicks.
Read Status LED:
• A flashing GREEN Read Status LED indicates that the reader is reading a label.
• A solid GREEN Read Status LED indicates that the read was successful and is complete.
• A flashing RED LED indicates a problem with the connection to the label. Try reading again.
• A flashing AMBER LED sequence indicates the reader is full. The reader’s information needs to be
downloaded into a computer.
USB LED:
• A solid GREEN LED indicates that the reader is connected to the computer with the USB cable.
• A flashing GREEN LED will indicate a USB error.
Ultra Contact Reader Overview
Introduction to the Ultra Contact Reader
The PakSense Ultra Contact Reader is specifically designed to read, store, and upload data from PakSense
Ultra Contact Labels to a computer. The reader can read and hold up to 16 labels before a computer upload
is required.
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7
Understanding the Ultra Contact Reader
Ultra Contact Reader
1. Probe Pins
3. Probe/Power Switch
4. Release Button
5. USB Connection
Point 6. USB LED
2. Power Status
LED Indicator
7. Read Status
LED Indicator
5. USB Connection
Point
8. Reset Button
Front View Back View
1. USB Connection Point – USB cable connection point from reader to computer. While the reader is
downloading data to a computer, the Power Status LED indicator will be OFF and the USB LED will be ON.
Do not connect USB cable to computer while reading labels.
2. Release Button – holds Probe/Power Switch in place during reading. Press this button down and slide
back on the Probe/Power Switch to retract the pins into the reader when not in use.
3. Power Status LED Indicator – solid GREEN indicates that power is on. A solid RED light indicates a low
battery.
4. Read Status LED Indicator – The Read Status LED indicator will flash when information is being read from
the label.
5. Probe Pins – pins should be pressed down fully and fully on to the corresponding red circles on the
PakSense Ultra Contact Label to insure a successful read. The label’s plastic pouching should be pierced.
Note that the pins have sharp tips and must be handled with care.
6. Probe/Power Switch – used to turn the reader on and to move the probe pins forward for reading labels.
Slide back to retract the probe pins when not in use.
7. USB LED – this light will be lit any time the USB cable is connected. A flashing GREEN USB LED
indicates a USB error. Labels cannot be read while the reader is plugged into the computer via the USB.
8. Reset Button – located on the back of the reader inside the battery door. To reset and clear the memory
of the reader, remove the batteries, replace the batteries, and then press the reset button. The Read Status
Indicator and Power Status Indicator will both flash to indicate a successful reset.
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8
Reading Labels with the Ultra Contact Reader
Reading Labels with the Ultra Contact Reader
1. Slide the Probe/Power Switch forward to the ON position. When the switch is all the way forward, the
Power Status LED will turn GREEN. Make sure Probe/Power Switch is locked in place.
2. Line up the Reader pins with the label circles. Align the probe pins of the reader to the five contact pads
at the top of the PakSense Ultra Contact Label.
3. Press the probe pins into the label. Firmly and fully press the probe spring pins into the label, compress-
ing the pins. Pierce the plastic pouch. When a successful connection is made, the Read Status LED will begin
flashing GREEN. When the read is complete, the Read Status LED will turn solid GREEN. This should only
take a few seconds. If a solid GREEN light does not appear, or if the Read Status LED flashes RED then there
was a read error - please read the label again. If the Read Status LED flashes AMBER then the reader is FULL.
4. Remove the Reader from the Label. When the Read Status LED turns solid GREEN, the read is complete.
5. Connect the Reader via the provided USB cable to your computer.
6. Start the PakSense Software. Additional use instructions for the PakSense Software can be found by
clicking on the “Help” button located on the upper right hand corner of the software’s home page.
Common causes of read failures include incorrect pin alignment with the contact pads on the label,
and incomplete piercing of the label plastic.
Each reader can hold up to 16 labels. When the reader memory is full, the Read Status LED flashes AMBER.
5. USB Connection
Point
Note
Label data cannot be read if the PakSense Ultra Contact Reader is connected to the computer with the
USB cable. Always check to make sure that you have disconnected the PakSense Ultra Contact Reader
from your computer before attempting to read data from the label.
Note
The PakSense Ultra Contact Reader can also be used to manually download data from PakSense Ultra
Wireless Labels. Simply connect the Ultra Contact Reader to the data download points as indicated by
the circles on the Ultra Wireless Label.
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Computer System Requirements
Hardware:
Pentium 90MHz, 128 MB RAM
Supported Operating Systems:
Microsoft Windows Vista with Microsoft Office 2003
Microsoft Windows Vista with Microsoft Office 2007
Microsoft Windows 8 Pro
9
How to Install Your PakSense
Ultra Software
How to Install Software
1. The software may be downloaded from the
PakSense web site at
http://downloads.paksense.net. Click on the blue
CD and then use the following user name and
password when prompted:
Username: psuser
Password: sw4u
Click Install PakSense SE Software.
a. When installing from the website,
click on the zip folder that appears in
your downloads folder called
PakSenseSoftware.
b. When the download is finished, a
Security window may pop up. Click
on “Run” to continue to install the
PakSense Ultra Software.
2. If there are no old versions of PakSense Ultra Software, the installation moves on to step 4. If the Setup
Wizard finds older versions on your computer, it will help you find and remove these previous versions.
c. If a previous version is found, click “Yes”
Downloaded file
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