Palm Comfort Plus User manual

User Guide
Comfort Plus Hands-Free Car Kit
CarTalk Hands-Free Car Kit
Take&Talk Hands-Free Car Kit Cradle
DRAFT 3 REVIEW Palm, Inc. Confidential

Intellectual property notices
© 2006 Palm Inc. All rights reserved. Palm, Treo, and the Palm and
Treo logos are among the trademarks or registered trademarks
owned by or licensed to Palm Inc. All other brand and product names
are or may be trademarks of, and are used to identify products or
services of, their respective owners.
Disclaimer and limitation of liability
Palm Inc. and its suppliers assume no responsibility for any damage
or loss resulting from the use of this guide. Palm Inc. and its suppliers
assume no responsibility for any loss or claims by third parties that
may arise through the use of this software. Palm Inc. and its suppliers
assume no responsibility for any damage or loss caused by deletion
of data as a result of malfunction, dead battery, or repairs. Be sure to
make backup copies of all important data on other media to protect
against data loss.
PN: 406-10672-00
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CONTENTS iii
Contents
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Comfort Plus Hands-Free Car Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
CarTalk Hands-Free Car Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Take&Talk Hands-Free Car Kit Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Chapter 1: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installing the hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Configuring your car kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Chapter 2: Using your car kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Adjusting the call volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Inserting the smartphone into the cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Adjusting viewing angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Removing the smartphone from the cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 3: Common questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
I can’t fit my smartphone into the cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
The volume is too low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
The radio doesn’t mute when the phone is on . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Callers can't hear me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
The smartphone signal is weaker in the car kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Calls are being answered without my knowledge . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Why does the power to my car kit turn off when I turn off my ignition? . . . . . . . . . 17
Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
DRAFT 3 REVIEW Palm, Inc. Confidential

CONTENTS
iv
Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
DRAFT 3 REVIEW Palm, Inc. Confidential

WHAT DO I NEED TO GET STARTED? 1
Welcome
Congratulations on the purchase of your
Palm®Comfort Plus Hands-Free Car Kit,
Palm®CarTalk Hands-Free Car Kit, or
Palm®Take&Talk Hands-Free Car Kit
Cradle. This guide will help you to quickly
set up your car kit so that you can make
and receive your first calls.
What do I need to
get started?
As you work through the instructions in this
guide, you need the following:
•All the items that came in the box.
Check the contents of your product
package. The contents vary depending
on which product you bought. (The
sections that follow list the contents of
the various product packages.)
•Palm®Tr e o ™750 series smartphone.
Also, You must have your smartphone
within range of cellular coverage.
Comfort Plus
Hands-Free Car Kit
You should have received all the following
items in the box.
Hardware
•Comfort Plus DSP cradle
•Slide mount
•BJH 40 ball joint mount
•Amplifier microphone
•Charging wires with fuses
•Audio wires
•Loudspeaker with bracket
•Multiband Little Flat III antenna
•Sleeve
•Mounting pieces, screws, and brackets
Documentation
•Comfort Plus Installer Guide
•User Guide (this guide)
•End User License Agreement
DRAFT 3 REVIEW Palm, Inc. Confidential

CARTALK HANDS-FREE CAR KIT
2
CarTalk Hands-Free
Car Kit
You should have received all the following
items in the box.
Hardware
•Take&Talk DSP cradle
•ECU box with charging & audio ports
•Docking station with round base mount
•Car stereo wires
•BJH 40 ball joint mount
•Amplifier microphone
•Charging wires with fuses
•Audio wires
•Loudspeaker with bracket
•Multiband Little Flat III antenna
•Sleeve
•Mounting pieces, screws, and brackets
Documentation
•CarTalk Installer Guide
•User Guide (this guide)
•End User License Agreement
Take&Talk
Hands-Free Car Kit
Cradle
You should have received all the following
items in the box.
Hardware
•Take&Talk DSP cradle
•Sleeve
Documentation
•User Guide (this guide)
•End User License Agreement
DRAFT 3 REVIEW Palm, Inc. Confidential

CHAPTER
1
Setting up
Installing the
hardware
The Comfort Plus and CarTalk kits require
installation of hardware in your car. The
installation can include screwing mounts
into your dash or console, and splicing
wires into your car’s wiring and audio
system. It is recommended that installation
be performed by a professional installer.
Before installing the kit hardware, be sure
to consult the setup poster: Comfort Plus
Installer Guide or CarTalk Installer Guide.
Both kits give you installation options that
you can choose from:
Audio: The audio options depend on the
type of car audio system you have.
•You have the choice of using the
speaker included with the car kit or
connecting your car kit to your car audio
system. The CarTalk Kit includes a wire
harness to connect to your car audio
system speakers.
•Some car audio systems automatically
mute when you are on a call. This
feature is part of the car kit, but its
function depends on the type of car
audio system you have.
DID YOU KNOW ? The Comfort Plus Kit does
not include the wire harness to connect to
your car audio system speakers, but custom
harnesses are usually available for most cars.
Ask your professional installer for more
information.
DRAFT 3 REVIEW Palm, Inc. Confidential

SETTING UP
INSTALLING THE HARDWARE
4
1
CHAPTER
Mount: Both kits include a mount for your
dash/console that requires screws. You can
choose to install a mount that requires no
visible screws. These mounts are sold
separately. Ask your professional installer
for more information.
For the Take&Talk Hands-Free Car Kit
Cradle
BEFORE YOU BEGIN You must have a
CarTalk Hands-Free Car Kit already installed
in your car.
1Follow the illustrations to remove your
old cradle.
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DRAFT 3 REVIEW Palm, Inc. Confidential

SETTING UP
INSTALLING THE HARDWARE 5
1
CHAPTER
2Follow the illustrations to install your
new cradle.
IMPORTANT Be sure to close the cradle
as shown in step 1. If you try to install the
cradle when it is open, you risk pinching
your hand or finger.
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DRAFT 3 REVIEW Palm, Inc. Confidential

SETTING UP
CONFIGURING YOUR CAR KIT
6
1
CHAPTER
Configuring your
car kit
The software for configuring your car kit is
already installed on your Treo smartphone.
Configuring your car kit for use with the
Palm®Tr e o ™750 series smartphone
1Press Start and select Settings.
2On the Personal tab, select Wired Car
Kit .
3On the Wired Car Kit tab, set the
following options:
Auto Answer Determines whether the
device in the car kit automatically
answers a call and the time period
before it answers the call.
To have the device automatically answer
a call, check the Allow the car kit to
answer calls box. Select the time
period from the list.
NOTE Auto Answer does not use the
length of the ringtone you have set on your
phone, which can vary in length. The
ringtone length is set at the standard
ringtone length of 5 seconds. For example,
two ringtones is 10 seconds.
Auto Wireless Mode Determines
whether the wireless mode on the
smartphone turns off after 55 minutes.
See “Do I need Auto Wireless Mode?”
on page 7.
If necessary, check the Allow car kit to
turn wireless mode on/off box to have
the car kit automatically turn off power.
DRAFT 3 REVIEW Palm, Inc. Confidential

SETTING UP
CONFIGURING YOUR CAR KIT 7
1
CHAPTER
4Press OK .
Do I need Auto Wireless Mode?
The Auto Wireless Mode setting
determines whether the car kit turns itself
off after 55 minutes if it is not being
powered by the car and you are not on a
call. This 55-minute timer helps save the
charge of your smartphone's battery.
To determine whether you need Auto
Wireless Mode, you need to know
whether your car sends power to its
accessories when the ignition is off.
•You don’t need to set Auto Wireless
Mode if your car keeps sending power
to accessories after you turn off the
ignition.
•You need Auto Wireless Mode if your
car turns off power to accessories when
you turn off the ignition. We
recommend that you select Auto
Wireless Mode.
Here’s what happens when you have Auto
Wireless Mode selected: If 55 minutes go
by after you turn off the ignition, and you
are not on a call at the time, a message
appears on your smartphone that says
wireless mode is about to be turned off.
•If you tap the screen anywhere within
five seconds of the appearance of the
message, wireless mode stays on and
the timer is reset to turn off wireless
mode in another 55 minutes.
•If you do nothing, wireless mode is
turned off.
DRAFT 3 REVIEW Palm, Inc. Confidential

SETTING UP
CONFIGURING YOUR CAR KIT
8
1
CHAPTER
DRAFT 3 REVIEW Palm, Inc. Confidential

CHAPTER
2
Using your car kit
Adjusting the call
volume
You must set the volume on the
smartphone before you insert into the
cradle.
1Turn the Ringer switch to On.
2Press the Volum e button on the side of
your smartphone.
3Set the volume slider to maximum
sound.
4Tap the screen to dismiss the volume
slider or press OK .
DRAFT 3 REVIEW Palm, Inc. Confidential

USING YOUR CAR KIT
INSERTING THE SMARTPHONE INTO THE CRADLE
10
2
CHAPTER
Inserting the
smartphone into the
cradle
BEFORE YOU BEGIN Do the following:
•See “Adjusting the call volume” on
page 9).
•Close the windows in the car to improve
sound quality.
1Remove the black rubber antenna cover
from the back of the smartphone. The
cover must be removed completely.
2Insert the smartphone into the cradle,
bottom of the smartphone first.
3Push the smartphone into the cradle so
that it is firmly seated with the screen
facing toward you.
4Press the top of the cradle until it clicks.
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DRAFT 3 REVIEW Palm, Inc. Confidential

USING YOUR CAR KIT
ADJUSTING VIEWING ANGLE 11
2
CHAPTER
Adjusting viewing
angle
If you have your cradle on a ball-joint
mount, adjust the cradle so you can see
the smartphone screen when you are
driving.
1Turn the ball-joint mount lock screw until
the cradle is unlocked and can be freely
moved.
2Adjust the cradle until the smartphoneit
is facing you when you are in the
driver’s seat.
3Tighten the ball-joint mount screw until
the cradle is locked and can’t be moved.
LOCKUNLOCK
DRAFT 3 REVIEW Palm, Inc. Confidential

USING YOUR CAR KIT
MAKING A CALL
12
2
CHAPTER
Making a call
Once the smartphone is inserted in the
cradle, you can make a call using any of the
ways you usually make calls—using the
Dial Pad, a speed-dial button, entering a
contact name, and so on.
You can use voicemail, the wireless
features, or any of the applications in the
same way you always have. See the
documentation that came with your
smartphone for more information.
Receiving a call
When you receive a call, you can manually
answer it by pressing the Phone/Send
button or you can allow the smartphone to
automatically answer the call. The number
of rings depends on the Auto Answer
setting (see “Configuring your car kit for
use with the Palm® Treo™ 750 series
smartphone” on page 6.)
DRAFT 3 REVIEW Palm, Inc. Confidential

USING YOUR CAR KIT
REMOVING THE SMARTPHONE FROM THE CRADLE 13
2
CHAPTER
Removing the
smartphone from the
cradle
1Press the button on top of the cradle
until the cradle releases the
smartphone.
2Lift the smartphone up and out of the
cradle.
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DRAFT 3 REVIEW Palm, Inc. Confidential

USING YOUR CAR KIT
REMOVING THE SMARTPHONE FROM THE CRADLE
14
2
CHAPTER
DRAFT 3 REVIEW Palm, Inc. Confidential

CHAPTER
3
Common questions
I can’t fit my
smartphone into the
cradle
Each cradle is made for a specific model or
series of smartphones. Make sure you
have the right cradle for your smartphone.
The volume is too low
1Remove the smartphone from the
cradle.
2Press the Volum e button on the side of
your smartphone.
3Set the volume slider to maximum
sound.
4Tap the screen to dismiss the volume
slider.
5Put the smartphone back into the
cradle.
The radio doesn’t
mute when the
phone is on
Some car audio systems automatically
mute when the car kit becomes active.
This feature depends on the type of car
audio system you have. If you have a
system that does not mute automatically,
you’ll need to turn down the volume on the
audio system manually.
DRAFT 3 REVIEW Palm, Inc. Confidential

COMMON QUESTIONS
CALLERS CAN'T HEAR ME
16
3
CHAPTER
Callers can't hear me
Do the following:
•Close your car windows, turn off your
radio, turn down your air conditioning,
and remove any other noise makers in
your car.
•Make sure that the microphone is
pointed at your mouth and is about one
foot or 30 cm away from your mouth.
•Make sure there is power to the car kit.
See “Do I need Auto Wireless Mode?”
on page 7.
•Check whether the multi-connector
contacts on the bottom of the
smartphone need cleaning. Using a
clean, dry toothbrush, gently brush the
contacts to clean out dirt or grime.
•Perform a soft reset on the smartphone.
•Go back to the professional installer.
Ask them to check for a loose
connection or other problem with the
installation.
The smartphone
signal is weaker in
the car kit
The connection to the car kit antenna is
loose. Go back to the professional installer
who installed the car kit for repairs.
Calls are being
answered without
my knowledge
1Remove the smartphone from the
cradle.
2Turn the ringer switch on and set the
volume. See “Adjusting the call volume”
on page 9.
3Tu r n Auto Answer off or change the
number of rings from Immediately to
one or two rings. See “Configuring your
car kit” on page 6.
4Insert the smartphone back into the
cradle.
DRAFT 3 REVIEW Palm, Inc. Confidential