PaloAlto Networks ION 2000 Application guide

ION 2000 Hardware Reference
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Palo Alto Networks, Inc.
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©2020–2021 Palo Alto Networks, Inc. Palo Alto Networks is a registered trademark of Palo
Alto Networks. A list of our trademarks can be found at www.paloaltonetworks.com/company/
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companies.
Last Revised
March 26, 2021
ION 2000 Hardware Reference 2©2021 Palo Alto Networks, Inc.

Table of Contents
Before You Begin................................................................................................5
Tamper Proof Statement............................................................................................................ 6
Third-Party Component Support............................................................................................. 7
Product Safety Warnings........................................................................................................... 8
ION 2000 Overview........................................................................................11
ION 2000.................................................................................................................................... 12
ION 2000 Ports......................................................................................................................... 13
ION 2000 Front Panel with LEDs......................................................................................... 14
ION 2000 Specificaons......................................................................................................... 15
ION Device Compliance Statement......................................................................................17
ION 2000 Fail-to-Wire Cabling Matrix................................................................................ 19
ION 2000 Installaon Kit Components...............................................................................20
Power on the ION 2000......................................................................................................... 21
Shut Down the ION 2000...........................................................................................21
Reboot the ION 2000...................................................................................................21
Install ION 2000...............................................................................................23
Rack Mount the ION 2000.....................................................................................................24
Wall Mount the ION 2000..................................................................................................... 26
Set Up the ION 2000 with an Exisng Router.................................................................. 28
Set Up the ION 2000 by Replacing the Router.................................................................31
ION 2000 Hardware Reference 3©2021 Palo Alto Networks, Inc.

Table of Contents
ION 2000 Hardware Reference 4©2021 Palo Alto Networks, Inc.

Before You Begin
Read the following topics before you install or service a Palo Alto Networks® next-
generaon firewall or appliance. The following topics apply to all Palo Alto Networks
firewalls and appliances except where noted.
>Tamper Proof Statement
>Third-Party Component Support
>Product Safety Warnings
5

Before You Begin
Tamper Proof Statement
To ensure that products purchased from Palo Alto Networks were not tampered with during
shipping, verify the following upon receipt of each product:
• The tracking number provided to you electronically when ordering the product matches the
tracking number that is physically labeled on the box or crate.
• The integrity of the tamper-proof tape used to seal the box or crate is not compromised.
• The integrity of the warranty label on the firewall or appliance is not compromised.
ION 2000 Hardware Reference 6©2021 Palo Alto Networks, Inc.

Before You Begin
Third-Party Component Support
Before you consider installing third-party hardware, read the Palo Alto Networks Third-Party
Component Support statement.
ION 2000 Hardware Reference 7©2021 Palo Alto Networks, Inc.

Before You Begin
Product Safety Warnings
To avoid personal injury or death for yourself and others and to avoid damage to your Palo Alto
Networks hardware, be sure you understand and prepare for the following warnings before you
install or service the hardware. You will also see warning messages throughout the hardware
reference where potenal hazards exist.
All Palo Alto Networks products with laser-based opcal interfaces comply with 21 CFR
1040.10 and 1040.11.
The following safety warnings apply to all Palo Alto Networks firewalls and appliances, unless a
specific hardware model is specified.
• When installing or servicing a Palo Alto Networks firewall or appliance hardware component
that has exposed circuits, ensure that you wear an electrostac discharge (ESD) strap. Before
handling the component, make sure the metal contact on the wrist strap is touching your skin
and that the other end of the strap is connected to earth ground.
French Translaon: Lorsque vous installez ou que vous intervenez sur un composant matériel
de pare-feu ou de disposif Palo Alto Networks qui présente des circuits exposés, veillez
à porter un bracelet anstaque. Avant de manipuler le composant, vérifiez que le contact
métallique du bracelet anstaque est en contact avec votre peau et que l’autre extrémité du
bracelet est raccordée à la terre.
• Use grounded and shielded Ethernet cables to ensure agency compliance with electromagnec
compliance (EMC) regulaons.
French Translaon: Des câbles Ethernet blindés reliés à la terre doivent être ulisés pour
garanr la conformité de l'organisme aux émissions électromagnéques (CEM).
• (ION 7000 and ION 9000 only) At least two people are recommended for unpacking, handling,
and relocang the heavier firewalls.
• Do not connect a supply voltage that exceeds the input range of the firewall or appliance. For
details on the electrical range, refer to electrical specificaons in the hardware reference for
your firewall or appliance.
French Translaon: Veillez à ce que la tension d’alimentaon ne dépasse pas la plage d’entrée
du pare-feu ou du disposif. Pour plus d’informaons sur la mesure électrique, consulter la
rubrique des caractérisques électriques dans la documentaon de votre matériel de pare-feu
ou votre disposif.
• Do not replace a baery with an incorrect baery type; doing so can cause the replacement
baery to explode. Dispose of used baeries according to local regulaons.
French Translaon: Ne remplacez pas la baerie par une baerie de type non adapté, cee
dernière risquerait d’exploser. Meez au rebut les baeries usagées conformément aux
instrucons.
• I/O ports are intended for intra-building connecons only and not intended for OSP (Outside
Plant) connecons or any network connecons subject to external voltage surge events.
ION 2000 Hardware Reference 8©2021 Palo Alto Networks, Inc.

Before You Begin
•(All Palo Alto Networks appliances with two or more
power supplies)
Cauon: Shock hazard
Disconnect all power cords (AC or DC) from the power
inputs to fully de-energize the hardware.
French Translaon: (Tous les appareils Palo Alto
Networks avec au moins deux sources d’alimentaon)
Débranchez tous les cordons d’alimentaon (c.a. ou
c.c.) des entrées d’alimentaon et meez le matériel
hors tension.
ION 2000 Hardware Reference 9©2021 Palo Alto Networks, Inc.

Before You Begin
ION 2000 Hardware Reference 10 ©2021 Palo Alto Networks, Inc.

ION 2000 Overview
Learn about Instant-On Network (ION) 2000 and plan your deployment.
>ION 2000
>ION 2000 Ports
>ION 2000 Front Panel with LEDs
>ION 2000 Specificaons
>ION Device Compliance Statement
>ION 2000 Fail-to-Wire Cabling Matrix
>ION 2000 Installaon Kit Components
>Power on the ION 2000
11

ION 2000 Overview
ION 2000
The Prisma SD-WAN ION 2000, designed for the enterprise branch, transforms legacy wide
area networks (WANs), enabling you to combine heterogeneous underlying transports into a
unified hybrid WAN. It establishes service-level agreements (SLAs) for security, path selecon,
and applicaon performance. It helps gain direct insight into end-user applicaon performance for
tradional, SaaS, modern, and encrypted applicaons.
ION 2000 parcipates in a bi-direconal communicaon with the Prisma SD-WAN controller,
enabling configuraon of devices, applicaons, and WANs, providing analycs on devices and
applicaons.
You can deploy the ION 2000in a standalone fashion without a data center device, enabling
granular control and visibility for direct-to-internet deployment scenarios, or in conjuncon with
ION 7000 or ION 9000 in the data center, creang a secure, full-mesh fabric across the WAN.
You can deploy the ION 2000 as follows:
• Standalone Prisma ION 2000(No HA)
• Prisma ION 2000 + Exisng Router HA
• Prisma ION 2000 + Prisma ION 2000 HA
ION 2000 Hardware Reference 12 ©2021 Palo Alto Networks, Inc.

ION 2000 Overview
ION 2000 Ports
The ports on the ION 2000 are used as follows:
Ports Descripon
AUX This port is an auxiliary access port intended for offline
access, configuraon, and troubleshoong a system during
installaon.
USB This port is reserved for future use.
Controller This port is used by ION 2000 to communicate with the
Prisma SD-WAN controller.
Internet/LAN/WAN Ports Ports 1 - 5 are used for internet, local area network (LAN),
or private router or mul-path label switching (MPLS)
connecvity. The WAN or LAN ports can be coupled or de-
coupled as needed. By default, ports 2 and 3 are DHCP-
enabled ports.
Fail-to-Wire Port Pair By default, ports 4 and 5 are pre-configured as a fail-to-
wire port pair. This port pair may be set to fail open or
closed.
ION 2000 Hardware Reference 13 ©2021 Palo Alto Networks, Inc.

ION 2000 Overview
ION 2000 Front Panel with LEDs
The ION 2000 LEDs indicate the status of the disk, power, and the controller connecvity:
Icons Color
Displays disk status Disk acvity—Orange light (Blinking)
Displays controller connecvity status • Connected—Blue light
• Not Connected—Red light
Displays power status • Powered On—Green light
• Powered Off—No light
ION 2000 Hardware Reference 14 ©2021 Palo Alto Networks, Inc.

ION 2000 Overview
ION 2000 Specificaons
Learn the ION 2000 physical specificaons before starng.
ION 2000 Specificaon Descripon
I/O
Controller 1 x 10/100/1000 RJ-45
WAN/LAN/Internet 5 x 10/100/1000 RJ-45 Port pair 4/5 have programmable
inline fail-to-wire capability.
Throughput
Throughput Up to 250 Mbps
Encrypted throughput is measured with 1400 byte HTTP
packets with all features turned on.
Power and Mechanical
Type/Was 1 36W Power Adapter
Power Input AC 100~240 V @50~60 Hz
Fan cooling Fanless
Cerficaons
Cerficaons FCC/UL, CE (EMC)
Environmental
Operang temperature 32°F to 104°F (0°C to 40°C)
Storage temperature -4°F to 158°F (-20°C to 70°C)
Operang humidity 5% to 90% (non-condensing)
Storage humidity 5% to 95% (non-condensing)
Physical
Weight 2.64 lbs (1.2 kg)
Dimensions 6.97" x 1.73" x 5.73" (177mm x 44mm x 145.5mm)
ION 2000 Hardware Reference 15 ©2021 Palo Alto Networks, Inc.

ION 2000 Overview
ION 2000 Specificaon Descripon
Local network access Typically a downstream Layer 2 or Layer 3 Ethernet switch
and/or a Wireless Access Point (WAP).
Internet connecvity This connecvity is used to reach the Prisma SD-WAN
controller. It can be in the form of a private connecon by
an MPLS network through a corporate data center. It can
also be a public internet connecon provided by a local or
broadband connecon.
ION 2000 Hardware Reference 16 ©2021 Palo Alto Networks, Inc.

ION 2000 Overview
ION Device Compliance Statement
The following lists the ION device hardware compliance statements:
•VCCI: This secon provides the compliance statement for the Voluntary Control Council for
Interference by Informaon Technology Equipment (VCCI), which governs radio frequency
emissions in Japan. The following informaon is in accordance to VCCI Class B requirements:
Translaon: This is a Class B product. In a domesc environment this product may cause radio
interference, in which case the user may be required to take correcve acons.
•KCC
Translaon: Korean Communicaons Commission (KCC) Class B Statement—This equipment
is an electromagnec compable device for business purposes (Class B). The provider or user
should be aware that the equipment is intended for use outside the home.
•UL: Product Ambient Temperature: 0~40 degree C
Risk of explosion if baery is replaced by an incorrect type. Dispose of used baery
according to local regulaons.
•CE (European Union (EU) Electromagnec Compability Direcve)
The ION devices that do not contain radios (ION 1200) comply with the requirements set out
in the Electromagnec Compability Direcve (2014/30/EU) and the Low Voltage Direcve
2014/35/EU.
The ION devices with radios (ION 1200-C-ROW, ION 1200-C5G-WW) comply with the
requirements set out in the Radio Equipment Direcve (2014/53/EU).
•Federal Communicaons Commission (FCC) statement for a Class B digital device or
peripheral: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protecon against harmful interference in a residenal installaon. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instrucons, may cause harmful interference to radio communicaons.
However, there is no guarantee that interference will not occur in a parcular installaon. If
this equipment does cause harmful interference to radio or television recepon, which can be
ION 2000 Hardware Reference 17 ©2021 Palo Alto Networks, Inc.

ION 2000 Overview
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separaon between the equipment and receiver.
• Connect the equipment to an outlet on a circuit that is different from the one to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
•ICES (Canadian EMC Compliance Statement): This Class B digital apparatus complies with
Canadian ICES-003.
French Translaon: Cet appareil numérique de la classe B est conforme à la norme NMB-003
du Canada.
•Declaraon of the Presence Condion of the Restricted Substances Marking.
ION 2000 Hardware Reference 18 ©2021 Palo Alto Networks, Inc.

ION 2000 Overview
ION 2000 Fail-to-Wire Cabling Matrix
The ION 2000 fail-to-wire cabling matrix is shown below:
Port Type/
Speed
WAN Port
Device
LAN Port
Device
Recommended
Cable
WAN Port-
to-WAN
Device
Recommended
Cable
LAN Port-
to-LAN
Device
Recommended
Sengs
ION 2000
Port
Recommended
Cable
Connecon
End Result
Gigabit
Ethernet
ALL ALL Any
Ethernet
Cable*
Any
Ethernet
Cable*
Auto
Negoaon
Varies
Router/PC
(NIC MDI)
Router/PC
(NIC MDI)
Crossover
Ethernet
Cable
Crossover
Ethernet
Cable
Hardcode
to Match
Both
Devices
Crossover
Router/PC
(NIC MDI)
Hub/
Switch
(HUB
MDI)
Crossover
Ethernet
Cable
Crossover
Ethernet
Cable
Hardcode
to Match
Both
Devices
Straight
Through
Hub/
Switch
(HUB
MDI)
Router/PC
(NIC MDI)
Straight
Through
Ethernet
Cable
Straight
Through
Ethernet
Cable
Hardcode
to Match
Both
Devices
Straight
Through
10/100
Ethernet
(Hardcoded
or Auto
Detecon)
Hub/
Switch
(HUB
MDI)
Hub/
Switch
(HUB
MDI)
Straight
Through
Ethernet
Cable
Straight
Through
Ethernet
Cable
Hardcode
to Match
Both
Devices
Crossover
Note: *Gigabit-rated Crossover or Straight-Through Copper Ethernet Cable.
ION 2000 Hardware Reference 19 ©2021 Palo Alto Networks, Inc.

ION 2000 Overview
ION 2000 Installaon Kit Components
The ION 2000 installaon kit contains the following parts and tools to install the device:
• 1x 36W power adapter
• 1x USB-to-RJ45 cable
• 1x power cord, which varies depending on the country or region
The following hardware parts are oponal and must be ordered separately:
• Rack-mount kit:
• 2x rack brackets
• 1x screw kit
• Wall-mount kit:
• 2x wall brackets
• 1x screw kit
• Addional external power supply kit:
• 1x extra power supply and connector
• 1x power cable
ION 2000 Hardware Reference 20 ©2021 Palo Alto Networks, Inc.