Dear User,
In the beginning we want to thank you for choosing PAM L. We are certain that you will be pleased with this choice. We design
device in way that fulfill yours requirements and guarantees future trouble-free use.
Before start of using of device please became acquainted with montage procedures and conditions of exploitation described
in Manual. In case of any questions please contact us.
791-607-6 (OFFICE 9 A.M. – 2 P.M., weekday)
791-607-6 (SUPPORT P.M. – 8 P.M., whole week)
WARRANTY CONDITIONS
1. PAMEL makes warranty on area of Rzeczpospolita Polska for period of 2 months starting on date
of beginning warranty period, but no longer than 0 months from production date placed on product
that is under warranty under condition of use of device according with its destination and technical-
exploitation conditions described in Manual.
2. Warranty does not cover movable equipment elements (accessories) design for self-assembly by user e.g.
aerials, sensors, handles, heaters, cables or power batteries.
3. Guarantor is obligated to free removal of physical faults if these faults occur during warranty or to deliver
faults-free equipment if in warranty period at least 4 repairs of equipment were made, and equipment
remains faulty. In case of exchange, product will be exchanged for new one of the same model or of close,
not worse technical parameters. If such exchange won’t be possible, then Customer gets refund.
3. Warranty period described in paragraph 1 is extended by time of repair.
4. Time of repair is counted from the day of device submittal to service point to day of issuing device to
shipper in order to handover it to Buyer.
5. In case of fault occurrence Buyer
r
eports this fact to Guarantor
via e-mail (
[email protected]) or
via
phone, then Guarantor tries to solve this problem remotely and point further route of complaint
proceeding.
6. On request of Guarantor Buyer is obligated to honest impletion of Complaint Protocol given by Guarantor.
7. Guarantor is responsible only for faults resulting from causes in sales subject.
8. Warranty don’t covers damages resulting from improper use, particularly from storing and maintenance
incompatible with exploitation destination, use of improper exploitation materials, own repairs of upgrades,
mechanical damages resulting from fault of user, exterior causes like contamination, inundation, steam
condensation, atmospheric phenomena, random events. Warranty also doesn’t cover damages of electronic
subsystems resulting from crossing rated parameters.
9. Warranty doesn’t cover claims in respect of technical parameters if they are consistent with ones given by
manufacturer.
10. Condition of maintaining warranty permissions by Buyer is provision of device to service point
stated in paragraph 5 in complete state in packet that decreases risk of its damage together with
documentation, wires and other elements provided according to realization of agreement without
violated seals or labels together with warranty card.
11. Warranty don’t covers materials and actions belonging to regular exploitation like montage of equipment,
programming, cleaning, maintenance, replacing bulbs and fuses, operation control. Services mentioned
above are due. In case of unfounded complaint (complaint of working device or of damage caused by user)
complainer will be charged for expertise and transportation.
12. Service point except situation mentioned in paragraphs 7-11 can refuse warranty repair in following
situations:
- if data in documentation varies from device data,
- annotations in documents made by unauthorized persons.
13. Physical faults revealed during warranty period will be removed during 21 days, counted from the day
following the day of submittal device to service point. In case of necessity of importing parts from abroad
Guarantor reserves rights to extend warranty period for time needed for repair and each time will inform
Customer about such situation via e-mail.
14. Device should be mounted according to required standards and technical requirements encapsulated in
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